Customer support is very efficient.
TIBCO BusinessWorks reduces development time by allowing developers to focus on business logic. It offers integration capabilities like XML to JSON transformations, supporting legacy system integration with modern technologies. Recognized for stability and performance, it seamlessly handles extensive operations. However, cloud support needs improvement, and technical documentation is average. The cost is high, especially for smaller enterprises, and the learning curve is steep, demanding additional training resources. Migration costs add to complexity.