We are using the solution to control different markets, banking, security, and transportation. The solution can be deployed both on-premises and cloud.
Manager, Delivery at Yael
Good integration, stable, and scalable
Pros and Cons
- "The most valuable feature is the integration."
- "The cost has room for improvement."
What is our primary use case?
What is most valuable?
The most valuable feature is the integration.
What needs improvement?
The cost has room for improvement.
For how long have I used the solution?
I have been using the solution for almost 20 years.
Buyer's Guide
TIBCO BusinessWorks
November 2024
Learn what your peers think about TIBCO BusinessWorks. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
In most cases the solution is scalable but it depends on the environment.
How are customer service and support?
The technical support is good but it depends on which region we are dealing with because they have support in India and the USA.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup depends on the complexity of the organization.
What's my experience with pricing, setup cost, and licensing?
The license is based on the subscription model. The cost depends on the components required.
What other advice do I have?
I give the solution a nine out of ten.
Depending on the size of the organization we need between one to 50 people for maintenance.
I recommend the solution to others.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of Technology Department at a comms service provider with 1,001-5,000 employees
Ease-of-use and simplified deployment makes projects fluid
Pros and Cons
- "The most valuable part of the solution is the ease-of-use and ease of deployment."
- "The container-based image is too large and this makes auto-scaling difficult."
What is our primary use case?
We using TIBCO BusinessWorks 5 and the container edition to work with integrations.
What is most valuable?
It is a cloud product. The most valuable part of the solution is the ease-of-use and deployment.
What needs improvement?
I think TIBCO needs to do a lot in terms of making it a first-class cloud solution. Because the issues that we are facing have to do with the container-based image. It is so big that it makes it very difficult to autoscale.
They need to do a few things. First, they need to make it smaller, and also to make it really a true cloud citizen. Because if you compare with other solutions, TIBCO is playing catch up in terms of cloud adoption.
I just received a new version the other day and they have included quite a lot of changes. It is impossible to tell what they have already taken care of. But I have experienced that there are some security vulnerabilities that they need to fix on the Docker image. I do not have the specific details because we have not totally isolated the problem, but there are some vulnerabilities and those are apparent in the TIBCO container edition.
For how long have I used the solution?
I have been using TIBCO (The Information Bus Company) Businessworks for the last seven years.
What do I think about the stability of the solution?
I think TIBCO is relatively stable. There is not much downtime.
What do I think about the scalability of the solution?
With TIBCO as a platform, scalability should not be an issue because it is cloud-based and should support autoscaling. You run the Docker image on Kubernetes or RedHat, then the BW (BusinessWorks) site is always relatively stable and also very easy to scale. It is scalable both vertically and horizontally.
As far as looking at it as scaling to a larger number of users, TIBCO is really not a GUI where a user will log in and perform tasks. It is middleware, where you use it to expose APIs and from there you have systems connecting to it. So it supports the operations of the entire enterprise. You can not really quantify the number of users because it is just a tool for exposing APIs.
How are customer service and technical support?
I work with TIBCO technical support almost every week. We often have to raise a ticket. Not in a bad way. Most of the time it is just that we come to a new situation or requirement and it is better and quicker to have them assist us. It is not because of the stability of the solution. It is always a new challenge where we require their technical assistance.
The technical support team is usually very prompt. I think the kind of support we get from TIBCO is unparalleled.
Which solution did I use previously and why did I switch?
There was a time we did a pilot with Oracle SOA (Service-Oriented Architecture). But in terms of a faster API tool, TIBCO is miles ahead of SOA in terms of functionality and setup. It is also better in terms of ease-of-use. Oracle is too complex. I find it unnecessarily complex and heavy.
How was the initial setup?
I think the setups that I have done were mostly straightforward. They really did not require a lot of back and forth or complicated configurations. But in some scenarios, I have had complicated implementations. These are businesses with complex business requirements and that is when I need to contact the support at TIBCO.
The initial setup normally takes between a week to two weeks. This is for the deployment and then after that, we spend a little time doing some testing. It is really not an outrageous amount of time for deployment at all.
What other advice do I have?
The only caveat I would tell people considering this solution is that there are issues with the container-based image. It needs to be made much smaller. But as a tool to help you work doing what it was made to do, it is a very good product.
On the scale from one to ten where one is the worst and ten is the best, I would you rate TIBCO as a nine-out-of-ten. If you see the amount of work that we do with it and the kind of revenue and customer experience because of the value that we get from TIBCO, the high rating is warranted.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
TIBCO BusinessWorks
November 2024
Learn what your peers think about TIBCO BusinessWorks. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
Head of IT Integration & Finance Transformation at a financial services firm with 5,001-10,000 employees
Completely reliable with good performance and stability
Pros and Cons
- "Good performance and reliability."
- "Could be more user friendly in the development area."
What is our primary use case?
This product is useful for all aspects of corporate integration. Our front-end channel does not have B2B connections to the legacy systems; it's all done by TIBCO which presents services that do the communication between the different applications of our architecture enabling direct links to the different applications.
What is most valuable?
Performance and the stability are both good features. We are a bank and it's very important to be able to keep track of things. Reliability is key and that's what TIBCO provides.
What needs improvement?
I'd like to see a more user-friendly solution in terms of the development area.
For how long have I used the solution?
I've been using this solution for 15 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We've had good experience with technical support.
How was the initial setup?
I recall that the initial implementation was done by TIBCO and I imagine that it took no more than a couple of weeks. We tend to refer to TIBCO consultancy when necessary. We have around 40 users in the organization and maintenance is handled by a team of four engineers.
What's my experience with pricing, setup cost, and licensing?
Our license is paid annually.
Which other solutions did I evaluate?
We initially had a homemade development of an enterprise bus, and we carried out an RFP at the time, but TIBCO was the winner due to its reliability, mainly in financial markets.
What other advice do I have?
I rate this solution a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Integration Consultant at a tech services company with 501-1,000 employees
Useful to to manage orders, invoices, and patient licenses in the pharmaceutical industry
Pros and Cons
- "The tool's most valuable feature is BusinessConnect. It's an older product but still quite useful, especially for transferring files from one location to another."
- "TIBCO BusinessWorks needs to improve its digital IDs and data processing capabilities. It will benefit small and medium businesses."
What is our primary use case?
TIBCO BusinessWorks is helpful, especially in the pharmaceutical industry. I'm working with a big pharmaceutical company right now, and we're using it to manage orders, invoices, and patient licenses.
What is most valuable?
The tool's most valuable feature is BusinessConnect. It's an older product but still quite useful, especially for transferring files from one location to another.
The solution has good processing capabilities, especially for real-time data processing. For instance, if there's an issue with transferring a file, people will try to process those files in the next job. Its security is good.
What needs improvement?
TIBCO BusinessWorks needs to improve its digital IDs and data processing capabilities. It will benefit small and medium businesses.
What do I think about the stability of the solution?
TIBCO BusinessWorks 5 is a stable product compared to TIBCO BusinessWorks 6. Overall, it's stable and reliable.
What do I think about the scalability of the solution?
We can increase or decrease the instances based on requirements. This helps ensure fault tolerance and load tolerance.
How was the initial setup?
The tool's deployment is straightforward. However, setting up involves installing many products, but it ensures stability in data processing. Our deployment process primarily involves using the GUI. We can deploy from both the backend servers and the GUI interface. This is the easiest method.
What's my experience with pricing, setup cost, and licensing?
TIBCO BusinessWorks is expensive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 10, 2024
Flag as inappropriateIntegration Consultant at a tech services company with 501-1,000 employees
Seamless and sophisticated solution with a straightforward setup
Pros and Cons
- "It is a seamless and sophisticated tool."
- "There are multiple plugins which increase the number of product installations."
What is our primary use case?
We use it to maintain the domains and applications of product-based applications.
What is most valuable?
It is a seamless and sophisticated tool. We can operate everything and scale up and down the instances. It is also very user-friendly, and the experience is good.
What needs improvement?
In TIBCO BusinessWorks, the problem is that there are multiple plugins that increase the number of product installations. For example, there is a different plugin for files and mail and different specifications, features, and integrations to install. However, comparing TIBCO BusinessWorks to other products, others don't require multiple installations. Therefore, I recommend minimizing the number of product installations and hard features.
For how long have I used the solution?
We have been using this solution for three years. It is an on-premises solution.
What do I think about the stability of the solution?
TIBCO BusinessWorks is a very stable solution.
What do I think about the scalability of the solution?
TIBCO BusinessWorks is scalable to a limit that depends on the licensing. I don't know the number of cases we can scale up or down, but all customers have categorized licensing if they have gold or silver.
We also have about 100 to 150 users using this solution, and we need approximately a minimum of 20 staff to maintain this solution. Our support team is separate from our deployment team, and we have about 30 to 40 support staff.
How are customer service and support?
The technical support for TIBCO BusinessWorks is very good.
How was the initial setup?
The initial setup was straightforward. There is no direct installation with TIBCO Cloud Integration because it is on the cloud. In the backend, Amazon Web Services is easy to use, and it takes about ten to 15 minutes to install TIBCO Business Works.
What other advice do I have?
I rate this solution a nine of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Architect at a financial services firm with 10,001+ employees
A stable solution that's extremely reliable, but expensive
Pros and Cons
- "The solution is stable. We haven't had any serious technical issues."
- "I'd like to see a new cloud approach in the next release. They need to work on integrations, stability and management issues on their cloud platform."
What is our primary use case?
We primarily use the solution for various systems.
What is most valuable?
The reliability is the most valuable aspect of the solution.
What needs improvement?
One of the main handicaps on version 5 was its development environment. In comparison with other Eclipse-based products, it is not the easiest landing at the first stages of learning. For advanced developers, it results in a simple and direct environment. It also does not facilitate integration with other external tools (release management etc). All these issues are fixed on 6 versions, but we have not migrated at this time.
Pricing is not one of its strengths. Using Tibco BusinessWorks implies adopting a non-trivial set of products (Hawk, Rendez-vous, EMS in most cases), and previous cost models enabled scalability on installation and deployment. I think that current commercial management on the company is betting on promoting a strict model of licensing per product and instance that makes pricing a disadvantage in comparison with other platforms.
Another gap fixed on new releases is cloud approach. We are investing in cloud migration, and currently, all our installation of this product is on-premise. Tibco BW 6 lets you choose on-premise or cloud (Container Edition) deployment. I cannot evaluate it at this time, but this was a gap on the previous version.
For how long have I used the solution?
I've been using the solution for six or seven years.
What do I think about the stability of the solution?
The solution is stable. We haven't had any serious technical issues.
What do I think about the scalability of the solution?
The solution is scalable. We have 20 or 30 people on the solution and a team that handles deployment and maintenance.
How are customer service and technical support?
Technical support is good.
Which solution did I use previously and why did I switch?
We didn't previously use a different solution before implementing TIBCO.
How was the initial setup?
The initial setup of the solution is easy. Deployment times vary. If you are setting up a straightforward deployment, you can do it in a few hours. If it's more complex, it could take a few months.
What about the implementation team?
We handled the implementation ourselves.
What was our ROI?
Our investment is justified based on systems maintenance and migration. This product is our business backbone, so it must be flexible, reliable, and expose a low latency. It's not easy to calculate an ROI by itself, but on the whole of deployed projects.
What other advice do I have?
We use the on-premises deployment model.
I would recommend the solution to others.
I would rate it eight out of ten. It's very reliable, but it's not fast when it comes to adopting new architecture. It's also slow when it comes to introducing product improvements.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Development Engineer at a tech services company with 51-200 employees
XML to JSON transformations, out-of-the-box, help to build REST services
Pros and Cons
- "Customer support is very efficient."
- "The OSGI console is available to debug different issues and get low level informations on the applications development, like bundle, dependencies, etc."
- "BusinessWorks reduces development time, helping developers to focus on business logic."
- "The Business Studio interface based on SCA Standards helps to show the business logic at first look and improve code maintenance."
- "A possible improvement could be to give the capability to use different profiles for each AppNode when an application is deployed on an AppSpace."
- "Improve Business Studio's stability to further minimize development time."
What is our primary use case?
TIBCO BusinessWorks is mainly used to build services based on SOA principles.
It can be used to build synchronous services using SOAP or REST, event-based architecture based on XML over JMS.
REST services based on Swagger Specifications are supported.
How has it helped my organization?
BusinessWorks reduces development time, helping developers to focus on business logic. The Business Studio interface based on SCA Standards helps to show the business logic at first look and improve code maintenance.
Runtime entities management is very simple.
What is most valuable?
Web service development is very simple. It is a service built very quickly, so you can focus on performance and error handling. XML to JSON transformations, out-of-the-box, helps to build REST services.
The OSGI console is available to debug different issues and get low level informations on the applications development, like bundle, dependencies, etc.
What needs improvement?
Improve Business Studio's stability to further minimize development time.
A possible improvement could be to give the capability to use different profiles for each AppNode when an application is deployed on an AppSpace.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
No issues.
Runtime entities (like AppNodes) can be added on the fly, and applications on the same AppSpace are automatically deployed on the new AppNode.
How are customer service and technical support?
Customer support is very efficient.
Which solution did I use previously and why did I switch?
I have not used other solutions.
How was the initial setup?
It is straightforward.
What's my experience with pricing, setup cost, and licensing?
Not my area of expertise.
Disclosure: My company has a business relationship with this vendor other than being a customer: I work as contractor.
Integration Architect / Specialist at a tech services company with 11-50 employees
A very scalable solution but there is no support for non-technical users
Pros and Cons
- "The solution is very scalable. It can handle a lot. We have encryption plus integration servers running on that platform currently."
- "Technical support is average. It's not the best."
What is our primary use case?
Our primary use for the solution is contrariwise integration.
What is most valuable?
Support is the most valuable feature of the solution.
What needs improvement?
The solution needs integration support.
Currently, it's all very technical and developer-driven. There is no support for a non-technical user to define the integration process. If there was support for integration for them, it would help them define the integration themselves.
More monitoring would also be useful in future releases.
For how long have I used the solution?
I've been using the solution for one year.
What do I think about the stability of the solution?
The current version is stable, but now it's got no support for the newest version.
What do I think about the scalability of the solution?
The solution is very scalable. It can handle a lot. We have encryption plus integration servers running on that platform currently.
How are customer service and technical support?
Technical support is average. It's not the best.
Which solution did I use previously and why did I switch?
I've personally used a different solution previously. TIBCO was basically a client requirement. I've implemented multiple integration platforms according to the client's requirements and preferences.
How was the initial setup?
Deployment took over a year. We have about four people that handle maintenance.
What's my experience with pricing, setup cost, and licensing?
Users are only charged a yearly maintenance cost. I'm not sure of the exact amount, but I know it's quite expensive as a solution.
What other advice do I have?
We are using the on-premises deployment model.
In terms of advice, I would suggest anyone hoping to implement the solution do their market research first. There are other products available which are easy to implement as well. Do your research and then choose the best product according to your needs.
I would rate this solution six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free TIBCO BusinessWorks Report and get advice and tips from experienced pros
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Updated: November 2024
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