Unified-CXM Platform Pros review quotes
Social & Digital Media Performance, Senior Manager at Majid Al Futtaim
The most valuable features are case management and reporting.
Unified-CXM Platform Cons review quotes
Social & Digital Media Performance, Senior Manager at Majid Al Futtaim
When onboarding new users, the platform requires a lot of fine-tuning, which demands certain expertise on the customer side.