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Jannet Taboada Lizana - PeerSpot reviewer
Presales System Engineer at Licencias OnLine
Real User
Recovers data with ease and provides good technical support
Pros and Cons
  • "It’s amazing how the solution helps restore old data."
  • "The solution needs to introduce more features."

What is our primary use case?

The use case differs from customer to customer.

What is most valuable?

It’s amazing how the solution helps restore old data.

What needs improvement?

The solution needs to introduce more features. The basic features are not enough.

For how long have I used the solution?

I have been using the solution for six years.

Buyer's Guide
Veeam Backup for Microsoft 365
December 2024
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What do I think about the stability of the solution?

The product’s stability is good.

What do I think about the scalability of the solution?

I rate the scalability a nine out of ten.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive.

What other advice do I have?

I have my own data center. I don't implement it in Azure. I might recommend the solution to others. Overall, I rate the solution an eight or nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systemarchi67 - PeerSpot reviewer
Systems Architect at Tebicom SA
Real User
A good backup solution for non-complex systems with good stability and ease of use
Pros and Cons
  • "The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer."
  • "The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go."

What is our primary use case?

Our customers primarily use the solution as a backup for on-premises because they have nothing on the cloud. They want to be sure that they have the data backed up at least on their side. Before that, the exchange server was on-site and on-premises. The clients put it all in Office 365 and now they want to have a backup on-premises.

What is most valuable?

The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer. The solution is very simple in terms of backing up objects as well. With Veeam, a lot of features are built-in, as opposed to some competitors, such as Avamar. It's also easier to use than Avamar if you were to compare them.

What needs improvement?

The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go.

For how long have I used the solution?

The solution is relatively new to us.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

Scalability is good. It's very simple.

How was the initial setup?

The initial setup is very straightforward. Deployment takes about a half-day. If I was a customer who bought a Data Domain, a physical appliance, and Veeam virtual, it would take one day to have the Data Domain up and then to add Veeam. You only need one person for deployment and maintenance.

What about the implementation team?

We help clients with the implementation.

What other advice do I have?

We are a Veeam partner. We handle the on-premises deployment model.

If you are a company that needs simple virtualizations and if you don't have very complex applications, I would recommend the solution.

I would rate the solution nine out of ten. It's not quite suitable for complex systems. If you have, for example, a CSS share, you can't backup using Veeam. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Veeam Backup for Microsoft 365
December 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
reviewer1962972 - PeerSpot reviewer
Business Development Management at a tech services company with 1,001-5,000 employees
Real User
Flexible and easy to set up with a good knowledge center

What is our primary use case?

We use the solution primarily to protect data. 

We were not aware of the fact that Microsoft was not engaged, could not be, or we were not aware of the fact that it was not possible to engage the responsibility of Microsoft in case we lose or face corrupt data. We thought Microsoft was in charge of all the security and the workload protection. Since we have learned we are not fully protected, and after hearing of some bad experiences from friends, we started using this solution to protect our data and to be sure that no matter what happens, we can get our data from Office 365, and especially, Teams.

How has it helped my organization?

In the past, when someone was leaving the company, it was really difficult to keep his data without decommissioning the license allotted to this employee. Today, we can reuse the license. We are assured that the data is already safe.

With Veeam Backup for Office 365, it is possible to save an employee's mailbox and decommission the license to reuse it for another person without losing the data.

What is most valuable?

The most valuable feature is flexibility. It offers good retention of policy features. We have a lot of flexibility in terms of scheduling or setting our data retention policy. We can retain our data at our convenience, which is really useful.

It is very easy to set up the solution. 

The solution is very scalable.

The solution is stable.

It has a good help center.

What needs improvement?

The integration and the coverage of all the features related to the protection of Teams could be improved. With this solution, not all the elements of Teams are protected. You have all the data, however, since Teams interacts with many other pieces of software on the Office package, it's sometimes a bit complicated to recover all the functions simultaneously. For sure, you have the data, yet not all the functions. When you recover Teams, you have to, let's say, set some other settings manually. It would be really interesting to have all the processes automated since it's so time-consuming to do it manually.

For how long have I used the solution?

I've used the solution for just under two years. I've used it for about 19 months so far. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. 

What do I think about the scalability of the solution?

It is a scalable solution. 

The process of adding more users to extend your license is really easy. They're really reactive.

We have about 1,000 people on the solution right now.

How are customer service and support?

Technical support is really helpful and responsive. The only downside is sometimes it takes a bit of time when we need keys changed. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have not previously used a different solution. 

How was the initial setup?

The product is very straightforward and simple to set up. You do not even need to be an expert to set it up. While the design is another story, the installation is really easy.

How long it takes to deploy depends on your existing architecture. It depends on how you want to integrate the product. If you are in a company with, let's say, 100 users, it could take you one hour to put it in place, without the time consumed by the design, as the most important part of the deployment is the design. It is the phase that takes a lot of time. That said, setting it up is very easy as soon as everything has been designed.

What about the implementation team?

We did not need the help of any third party. 

The local teams did it. However, we have leveraged the knowledge base part of Veeam, called the help center. They have a lot of information there, which was really useful for us.

What was our ROI?

We have seen an ROI. We have been saved from incidents by this solution many times. We've avoided corruption of data, and we are not losing time thinking about how data could be protected. It's agile and we are protected well. 

What's my experience with pricing, setup cost, and licensing?

We pay for licensing every year. The license is purchased for a specific number of users. You can have a license for one year or many years - up to five years, for example. 

What other advice do I have?

We are a partner and customer.

We are not using the latest version of the solution. We haven't yet done the latest update. 

I'd recommend the solution to other users and organizations. 

This solution brought us a lot of flexibility on how we can manage and care about our data, as far as Office 365 is concerned.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Project Manager at Aktios
Real User
Easy to set up, scales to our requirements, and reduces complexity for dealing with multiple accounts
Pros and Cons
  • "The most valuable feature is that we don't need different agents to back up our files from different accounts."
  • "We would like to have a single management console for all of our backups."

What is our primary use case?

We use this product to back up our Office 365 files, such as those in Exchange, OneDrive, and SharePoint.

What is most valuable?

The most valuable feature is that we don't need different agents to back up our files from different accounts.

What needs improvement?

The price could be reduced to make it more competitive.

We would like to have a single management console for all of our backups.

For how long have I used the solution?

I have been working with the Veeam Backup for Office 365 for six months.

What do I think about the stability of the solution?

This is a stable backup product.

What do I think about the scalability of the solution?

It is scalable when we are doing the initial full backup. We can scale horizontally as we need to.

How are customer service and support?

I have not had any issues that necessitated calling technical support.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It is not the cheapest solution in the market.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer861231 - PeerSpot reviewer
Senior Solutions Specialist at a comms service provider with 1,001-5,000 employees
Real User
Good stability with good technical support and fair pricing
Pros and Cons
  • "The product offers good stability."
  • "It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion."

What is our primary use case?

We primarily use the solution to backup our Office 365.

What is most valuable?

Overall, the solution is okay.

The way the system is built is very good.

The product offers good stability.

The solution is scalable.

We've found the technical support to be helpful.

The pricing of the solution is very reasonable. It's not expensive.

What needs improvement?

It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion.

They could work on their SaaS model to make it a bit more appealing.

For how long have I used the solution?

While the company has always engaged with Veeam, I've just become familiar with the solution over the last two months.

What do I think about the stability of the solution?

The solution is quite stable. We don't have issues with bugs or glitches. It doesn't crash or freeze. It's excellent.

What do I think about the scalability of the solution?

The solution is scalable. You can expand it out if you need to. It's not a problem.

Currently, in our company, we have about 200 users on the solution. We do plan to increase usage. However, it will depend on the requirements of the organization.

How are customer service and technical support?

We've dealt with technical support in the past. Typically, we've had good outcomes. We're pretty satisfied with their level of support. They are knowledgeable and responsive.

How was the initial setup?

I'm not an engineer. I didn't really handle the initial setup. I can't really speak to if the implementation is straightforward or complex. I'm not sure how long the deployment takes either. I wasn't hands-on in that respect. That said, it's my understanding that, overall, it should be pretty simple to execute.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is reasonable. It's not too expensive.

What other advice do I have?

I'm not a user. I'm a solution provider.

We'd recommend the solution to other organizations. Overall, on a scale from one to ten, I'd rate it at an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Consultant at a tech services company with 501-1,000 employees
Reseller
Useful email restore feature, stable, but integration with other email provider needed
Pros and Cons
  • "One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it."
  • "We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup."

What is our primary use case?

We use this solution to backup our database of Office 365 users' information.

What is most valuable?

One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it.

What needs improvement?

We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup.

In an upcoming release, there should be backup support for other email providers, such as Gmail.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

The solution is stable, we have had no problems.

What do I think about the scalability of the solution?

We have approximately 50 users using this solution.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required and a per-user fee for this solution.

What other advice do I have?

We will be evaluating whether we will continue using this solution in the future because it is not practical to keep it when it does not do the backups of all our users' information requiring us to have two solutions.

I rate Veeam Backup for Office 365 a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Solutions Consultant at a tech services company with 51-200 employees
Consultant
Reliable, it is easy to use, and has a good email capacity
Pros and Cons
  • "The feature that I like the most is the system backup recovery from OneDrive."
  • "The license pricing can be reduced."

What is our primary use case?

The primary use case is to keep emails for longer retention time.

What is most valuable?

The feature that I like the most is the system backup recovery from OneDrive.

What needs improvement?

The license pricing can be reduced.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for three months.

What do I think about the stability of the solution?

It's a stable product and we have not had any issues.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is scalable. We have 50 users in our company and we have plans to continue using it.

How are customer service and technical support?

Technical support is okay. They are the same as other technical support systems all over the world where you go to level one to speak with technical support.

Which solution did I use previously and why did I switch?

Previously, I did not use another product.

How was the initial setup?

The initial setup and installation were straightforward.

It only took 10 to 15 minutes to deploy.

What about the implementation team?

We did not use a vendor, retailer, or consultant. The implementation was done by myself.

What's my experience with pricing, setup cost, and licensing?

The licensing price is quite high. It's expensive.

What other advice do I have?

I would recommend this solution to others who are interested in implementation.

It's a good solution with good email capacity, and it's easy to use.

I would rate Veeam Backup for Office 365 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Technician at Sherpas Group
Reseller
It's stable and the support is good but the performance is inconsistent
Pros and Cons
  • "The most valuable aspect of Veeam is its stability."
  • "Veeam's performance is inconsistent."

What is most valuable?

The most valuable aspect of Veeam is its stability.

What needs improvement?

Veeam's performance is inconsistent. 

For how long have I used the solution?

We've been selling Veeam Backup for Office 365 for two years.

How are customer service and support?

Veeam support is good.

How was the initial setup?

Installing Veeam is pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

The license is monthly.

What other advice do I have?

I rate Veeam for Office 365 seven out of 10. I would recommend it to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
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Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.