The most valuable aspect of Veeam is its stability.
IT Technician at Sherpas Group
It's stable and the support is good but the performance is inconsistent
Pros and Cons
- "The most valuable aspect of Veeam is its stability."
- "Veeam's performance is inconsistent."
What is most valuable?
What needs improvement?
Veeam's performance is inconsistent.
For how long have I used the solution?
We've been selling Veeam Backup for Office 365 for two years.
How are customer service and support?
Veeam support is good.
Buyer's Guide
Veeam Backup for Microsoft 365
November 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
How was the initial setup?
Installing Veeam is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
The license is monthly.
What other advice do I have?
I rate Veeam for Office 365 seven out of 10. I would recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Senior Solutions Specialist at a comms service provider with 1,001-5,000 employees
Good stability with good technical support and fair pricing
Pros and Cons
- "The product offers good stability."
- "It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion."
What is our primary use case?
We primarily use the solution to backup our Office 365.
What is most valuable?
Overall, the solution is okay.
The way the system is built is very good.
The product offers good stability.
The solution is scalable.
We've found the technical support to be helpful.
The pricing of the solution is very reasonable. It's not expensive.
What needs improvement?
It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion.
They could work on their SaaS model to make it a bit more appealing.
For how long have I used the solution?
While the company has always engaged with Veeam, I've just become familiar with the solution over the last two months.
What do I think about the stability of the solution?
The solution is quite stable. We don't have issues with bugs or glitches. It doesn't crash or freeze. It's excellent.
What do I think about the scalability of the solution?
The solution is scalable. You can expand it out if you need to. It's not a problem.
Currently, in our company, we have about 200 users on the solution. We do plan to increase usage. However, it will depend on the requirements of the organization.
How are customer service and technical support?
We've dealt with technical support in the past. Typically, we've had good outcomes. We're pretty satisfied with their level of support. They are knowledgeable and responsive.
How was the initial setup?
I'm not an engineer. I didn't really handle the initial setup. I can't really speak to if the implementation is straightforward or complex. I'm not sure how long the deployment takes either. I wasn't hands-on in that respect. That said, it's my understanding that, overall, it should be pretty simple to execute.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is reasonable. It's not too expensive.
What other advice do I have?
I'm not a user. I'm a solution provider.
We'd recommend the solution to other organizations. Overall, on a scale from one to ten, I'd rate it at an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
Buyer's Guide
Veeam Backup for Microsoft 365
November 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Computer Engineer at Al Rayyan Community
Faster backups needed, but scalable and beneficial long-term backups
Pros and Cons
- "The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only."
- "Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup."
What is our primary use case?
We install Veeam Backup for Office 365 in every system. We use the system application for taking the backups.
What is most valuable?
The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only.
What needs improvement?
Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup.
In a future release of Veeam Backup for Office 365, they could improve the dashboard to show simple task information.
For how long have I used the solution?
I have been using Veeam Backup for Office 365 for three months.
What do I think about the scalability of the solution?
Veeam Backup for Office 365 is a scalable solution.
We have 14 people using this solution in my organization.
How are customer service and support?
When we purchased the solution nobody gave us a demo solution for us to test. We had to contact the support for them to help us.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup for Office 365 is inexpensive. We have a license to use the solution.
What other advice do I have?
My advice to others is they have to make sure the backups they are doing are done correctly. If anything is missing you need to check them.
I rate Veeam Backup for Office 365 a five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
A complete, mature, and intuitive solution that works well with various cloud providers and on-premise storage
Pros and Cons
- "We are able to store it on various cloud providers such as Amazon S3, Rocket, Azure, and IBM Cloud. It can also do on-premise integration, and we are able to use storage from on-premise. We are also able to recover data. It is a really good and intuitive solution. Veeam has developed a fantastic product. I've never seen anything that I don't like about Veeam. It looks like a very complete solution. It is really mature, simple to use, and quite interrogative. It also has APIs for writing scripts."
- "Its price could be improved."
What is our primary use case?
Our primary use case is the backup of 365 objects and emails. At the moment, you are just testing Veeam. We are using it for production, and we are running a few productions on APIs.
What is most valuable?
We are able to store it on various cloud providers such as Amazon S3, Rocket, Azure, and IBM Cloud. It can also do on-premise integration, and we are able to use storage from on-premise. We are also able to recover data.
It is a really good and intuitive solution. Veeam has developed a fantastic product. I've never seen anything that I don't like about Veeam. It looks like a very complete solution. It is really mature, simple to use, and quite interrogative. It also has APIs for writing scripts.
What needs improvement?
Its price could be improved.
For how long have I used the solution?
I have been using this solution for a year or two.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We currently have about a hundred users. We are currently testing it, and we are looking at expanding to almost 2,000 users.
How are customer service and technical support?
I have contacted them, and they are good.
How was the initial setup?
It is straightforward.
What about the implementation team?
Currently, we have four engineers for its deployment and maintenance. We have the same number of engineers for NetApp.
What's my experience with pricing, setup cost, and licensing?
Its price is a little bit high, but it is a fantastic solution. It is more expensive than NetApp.
Which other solutions did I evaluate?
We are already using NetApp, and we are currently testing Veeam to see which one has a much better use case. They are more or less neck-to-neck in terms of features and the simplicity of connecting to Office 365.
Veeam has, of course, a little bit more features than NetApp. I see a lot more options in terms of where to store your backup, but, in terms of features, they're both good products. From the price point, Veeam does seem to be a bit higher than NetApp.
I really like the fact Veeam has integrated into a single pane of glass. That's one thing that NetApp should do in the future. Instead of running it as a standalone backup solution for 365, Veeam has got it right in terms of simplicity and putting everything in a single glass for access purposes.
What other advice do I have?
I would recommend both Veeam and NetApp. Both of them have got it right. The only difference I see is in the management. For Office 365, we have to go into our web console which is directly integrated on the cloud, which is good because it gives that differentiation. At the same time, if you're an administrator and you're managing backups, you should have the simplicity of having everything in a single pane of glass.
I would recommend using the Veeam console to someone who is doing Veeam on-premise or cloud backup. It gives you the simplicity of having everything in a single pane of glass. I like NetApp, but I would've liked its integration into the Netcenter. That would really raise the game for them in terms of giving a full position in a single pane of glass. However, if there are people who are using other backup solutions and they just want to purchase Office 365, NetApp is also a good product. I would recommend both to anyone, and let them feel for themselves, regardless of price, how they scale, what features they want, and how they want to store their backups.
I would rate Veeam Backup for Office 365 a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
System Director at Infoware Systems
Performs well, reliable, and easy to use user interface
Pros and Cons
- "The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
- "Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features."
What is most valuable?
The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate.
What needs improvement?
Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features.
For how long have I used the solution?
I have been using Veeam Backup for Office 365 for approximately two months.
What do I think about the stability of the solution?
Veeam Backup for Office 365 is a stable solution, everything is running smooth.
What do I think about the scalability of the solution?
The scalability of Veeam Backup for Office 365 is good. We arranged the appreciate scaling with the Veeam subscription.
We have approximately 20 people using this solution in my company.
How are customer service and support?
We have not had the need to contact the support from Veeam Backup for Office 365.
How was the initial setup?
Veeam Backup for Office 365 is simple to set up.
What's my experience with pricing, setup cost, and licensing?
Veeam Backup for Office 365 is a subscription-based solution.
What other advice do I have?
I would recommend this solution to others.
I rate Veeam Backup for Office 365 an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Science Technician at a government with 201-500 employees
Good interface and great support but needs a simpler initial setup
Pros and Cons
- "The support offered by both Veeam and our third party supplier is excellent."
- "The solution could offer better reporting."
What is our primary use case?
We use Veeam to make backups in our system, including backups for Office 365 and other applications.
What is most valuable?
The time it takes to make a backup is very good. It's the most valuable aspect of the solution. It really doesn't take a long time. It's very efficient.
The interface on the solution is very good.
The support offered by both Veeam and our third party supplier is excellent.
The solution is very easy to use. It's not complicated at all.
I can add the backup to my virtual machine with Veeam integrators and it's good.
Generally, it's easy to integrate Veem to other products.
What needs improvement?
It would help if the initial setup was easier. It's a bit complex. When the next upgrade to the solution happens, they should work to adjust this.
The solution could offer better reporting.
For how long have I used the solution?
We've been using the solution for two years at this point.
What do I think about the stability of the solution?
My impression of the stability of the solution is positive. We've been satisfied with is. We find the product to be reliable and haven't experienced bugs or glitches and don't find that it unexpectedly crashes.
What do I think about the scalability of the solution?
The scalability is good. We have no complaints. If a company needs to expand outward, it can do so easily.
We do plan to increase the usage of the solution. As it is, we do use it every day.
How are customer service and technical support?
We have a third party that offers us support, and we've found them to be very good. Veeam also offers support, so if we ever need assistance we're well covered. We're covered seven days a week, so we can always get assistance no matter the day. We've been satisfied with the level of support we've received.
Which solution did I use previously and why did I switch?
I didn't previously use a different solution before using Veeam.
How was the initial setup?
The initial setup is a bit complex.
What's my experience with pricing, setup cost, and licensing?
The solution isn't too expensive. It's comparable to other competitors on the market. I'd say the pricing is average.
What other advice do I have?
We're just a customer. We don't have a business relationship with Veeam.
We use the latest version of the solution. We try to consistently keep it up to date.
I'd recommend the solution. It's worked well for us.
I'd rate the solution overall at a seven out of ten. It's easy to use, however, the initial setup could be simpler. Still, for us, we don't have too many complaints about the product overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Infrastructure Engineer at a logistics company with 501-1,000 employees
Offers good replication, stability, and performance
Pros and Cons
- "I have used the technical support a few times and they've been reasonably helpful."
- "It would be a great improvement to be able to recover cover a VM straight to on-prem."
What is our primary use case?
We use this solution primarily for backup purposes. We use the on-prem deployment model of this solution.
What is most valuable?
The replication option that this solution offers has been quite good. In the next version, they're going to restore some newer capabilities. It's a bit convoluted but I think moving forward, there will be some nice features.
What needs improvement?
It would be a great improvement to be able to recover cover a VM straight to on-prem.
For how long have I used the solution?
I have been using this solution for four years now.
What do I think about the stability of the solution?
I haven't had any issues with the stability of the program so far.
How are customer service and technical support?
I have used the technical support a few times and they've been reasonably helpful.
What was our ROI?
It is difficult to say what our ROI is. The company has been using the program for about 4 years, but I've only been working here for the past 6 months.
What other advice do I have?
The program has been working really well for us. On a scale of one to ten, my rating will be an eight.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at a tech services company with 201-500 employees
Scalable, stable, and provides secure backups for Microsoft
Pros and Cons
- "The solution provides good backup services for Microsoft 365."
- "The installation could always be a little bit easier. You do need to be a bit technical."
What is our primary use case?
We primarily use the solution for backup. We leverage it for security reasons so that we feel safe about the security of our data. Microsoft doesn't guarantee anything. If they lose your data, then they lose your data, and that's it. This gives us a sense that we won't lose anything if something happens.
What is most valuable?
The solution provides good backup services for Microsoft 365.
The product has been stable so far.
I'm confident that the solution can scale as needed.
What needs improvement?
The installation could always be a little bit easier. You do need to be a bit technical.
For how long have I used the solution?
I've been using the solution for two years at this point.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
While I haven't had the need to scale, I'm confident that if I needed to scale the solution to thousands of users, it wouldn't be a problem.
At the moment, I only have two customers on the solution.
I'd rate the solution at an eight out of ten.
How was the initial setup?
It's my understanding that the initial setup wasn't too difficult. That said, I wasn't directly involved in the process. It's likely pretty straightforward.
You only need one person to handle the deployment and maintenance tasks. It doesn't require a big team. They need to be a bit technical, however, it's not too complex.
What about the implementation team?
A colleague of mine set it up.
What's my experience with pricing, setup cost, and licensing?
You do need a license in place to use the solution. In our case, we pay a yearly licensing fee.
What other advice do I have?
I'd recommend the solution to other users and organizations.
I would rate the product at an eight out of ten. I've been pleased with its capabilities so far.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros
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