Our primary use case is the backup of 365 objects and emails. At the moment, you are just testing Veeam. We are using it for production, and we are running a few productions on APIs.
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
A complete, mature, and intuitive solution that works well with various cloud providers and on-premise storage
Pros and Cons
- "We are able to store it on various cloud providers such as Amazon S3, Rocket, Azure, and IBM Cloud. It can also do on-premise integration, and we are able to use storage from on-premise. We are also able to recover data. It is a really good and intuitive solution. Veeam has developed a fantastic product. I've never seen anything that I don't like about Veeam. It looks like a very complete solution. It is really mature, simple to use, and quite interrogative. It also has APIs for writing scripts."
- "Its price could be improved."
What is our primary use case?
What is most valuable?
We are able to store it on various cloud providers such as Amazon S3, Rocket, Azure, and IBM Cloud. It can also do on-premise integration, and we are able to use storage from on-premise. We are also able to recover data.
It is a really good and intuitive solution. Veeam has developed a fantastic product. I've never seen anything that I don't like about Veeam. It looks like a very complete solution. It is really mature, simple to use, and quite interrogative. It also has APIs for writing scripts.
What needs improvement?
Its price could be improved.
For how long have I used the solution?
I have been using this solution for a year or two.
Buyer's Guide
Veeam Backup for Microsoft 365
October 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We currently have about a hundred users. We are currently testing it, and we are looking at expanding to almost 2,000 users.
How are customer service and support?
I have contacted them, and they are good.
How was the initial setup?
It is straightforward.
What about the implementation team?
Currently, we have four engineers for its deployment and maintenance. We have the same number of engineers for NetApp.
What's my experience with pricing, setup cost, and licensing?
Its price is a little bit high, but it is a fantastic solution. It is more expensive than NetApp.
Which other solutions did I evaluate?
We are already using NetApp, and we are currently testing Veeam to see which one has a much better use case. They are more or less neck-to-neck in terms of features and the simplicity of connecting to Office 365.
Veeam has, of course, a little bit more features than NetApp. I see a lot more options in terms of where to store your backup, but, in terms of features, they're both good products. From the price point, Veeam does seem to be a bit higher than NetApp.
I really like the fact Veeam has integrated into a single pane of glass. That's one thing that NetApp should do in the future. Instead of running it as a standalone backup solution for 365, Veeam has got it right in terms of simplicity and putting everything in a single glass for access purposes.
What other advice do I have?
I would recommend both Veeam and NetApp. Both of them have got it right. The only difference I see is in the management. For Office 365, we have to go into our web console which is directly integrated on the cloud, which is good because it gives that differentiation. At the same time, if you're an administrator and you're managing backups, you should have the simplicity of having everything in a single pane of glass.
I would recommend using the Veeam console to someone who is doing Veeam on-premise or cloud backup. It gives you the simplicity of having everything in a single pane of glass. I like NetApp, but I would've liked its integration into the Netcenter. That would really raise the game for them in terms of giving a full position in a single pane of glass. However, if there are people who are using other backup solutions and they just want to purchase Office 365, NetApp is also a good product. I would recommend both to anyone, and let them feel for themselves, regardless of price, how they scale, what features they want, and how they want to store their backups.
I would rate Veeam Backup for Office 365 a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
System Director at Infoware Systems
Performs well, reliable, and easy to use user interface
Pros and Cons
- "The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
- "Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features."
What is most valuable?
The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate.
What needs improvement?
Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features.
For how long have I used the solution?
I have been using Veeam Backup for Office 365 for approximately two months.
What do I think about the stability of the solution?
Veeam Backup for Office 365 is a stable solution, everything is running smooth.
What do I think about the scalability of the solution?
The scalability of Veeam Backup for Office 365 is good. We arranged the appreciate scaling with the Veeam subscription.
We have approximately 20 people using this solution in my company.
How are customer service and support?
We have not had the need to contact the support from Veeam Backup for Office 365.
How was the initial setup?
Veeam Backup for Office 365 is simple to set up.
What's my experience with pricing, setup cost, and licensing?
Veeam Backup for Office 365 is a subscription-based solution.
What other advice do I have?
I would recommend this solution to others.
I rate Veeam Backup for Office 365 an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veeam Backup for Microsoft 365
October 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Science Technician at a government with 201-500 employees
Good interface and great support but needs a simpler initial setup
Pros and Cons
- "The support offered by both Veeam and our third party supplier is excellent."
- "The solution could offer better reporting."
What is our primary use case?
We use Veeam to make backups in our system, including backups for Office 365 and other applications.
What is most valuable?
The time it takes to make a backup is very good. It's the most valuable aspect of the solution. It really doesn't take a long time. It's very efficient.
The interface on the solution is very good.
The support offered by both Veeam and our third party supplier is excellent.
The solution is very easy to use. It's not complicated at all.
I can add the backup to my virtual machine with Veeam integrators and it's good.
Generally, it's easy to integrate Veem to other products.
What needs improvement?
It would help if the initial setup was easier. It's a bit complex. When the next upgrade to the solution happens, they should work to adjust this.
The solution could offer better reporting.
For how long have I used the solution?
We've been using the solution for two years at this point.
What do I think about the stability of the solution?
My impression of the stability of the solution is positive. We've been satisfied with is. We find the product to be reliable and haven't experienced bugs or glitches and don't find that it unexpectedly crashes.
What do I think about the scalability of the solution?
The scalability is good. We have no complaints. If a company needs to expand outward, it can do so easily.
We do plan to increase the usage of the solution. As it is, we do use it every day.
How are customer service and technical support?
We have a third party that offers us support, and we've found them to be very good. Veeam also offers support, so if we ever need assistance we're well covered. We're covered seven days a week, so we can always get assistance no matter the day. We've been satisfied with the level of support we've received.
Which solution did I use previously and why did I switch?
I didn't previously use a different solution before using Veeam.
How was the initial setup?
The initial setup is a bit complex.
What's my experience with pricing, setup cost, and licensing?
The solution isn't too expensive. It's comparable to other competitors on the market. I'd say the pricing is average.
What other advice do I have?
We're just a customer. We don't have a business relationship with Veeam.
We use the latest version of the solution. We try to consistently keep it up to date.
I'd recommend the solution. It's worked well for us.
I'd rate the solution overall at a seven out of ten. It's easy to use, however, the initial setup could be simpler. Still, for us, we don't have too many complaints about the product overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Infrastructure Engineer at a logistics company with 501-1,000 employees
Offers good replication, stability, and performance
Pros and Cons
- "I have used the technical support a few times and they've been reasonably helpful."
- "It would be a great improvement to be able to recover cover a VM straight to on-prem."
What is our primary use case?
We use this solution primarily for backup purposes. We use the on-prem deployment model of this solution.
What is most valuable?
The replication option that this solution offers has been quite good. In the next version, they're going to restore some newer capabilities. It's a bit convoluted but I think moving forward, there will be some nice features.
What needs improvement?
It would be a great improvement to be able to recover cover a VM straight to on-prem.
For how long have I used the solution?
I have been using this solution for four years now.
What do I think about the stability of the solution?
I haven't had any issues with the stability of the program so far.
How are customer service and technical support?
I have used the technical support a few times and they've been reasonably helpful.
What was our ROI?
It is difficult to say what our ROI is. The company has been using the program for about 4 years, but I've only been working here for the past 6 months.
What other advice do I have?
The program has been working really well for us. On a scale of one to ten, my rating will be an eight.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at a tech services company with 201-500 employees
Scalable, stable, and provides secure backups for Microsoft
Pros and Cons
- "The solution provides good backup services for Microsoft 365."
- "The installation could always be a little bit easier. You do need to be a bit technical."
What is our primary use case?
We primarily use the solution for backup. We leverage it for security reasons so that we feel safe about the security of our data. Microsoft doesn't guarantee anything. If they lose your data, then they lose your data, and that's it. This gives us a sense that we won't lose anything if something happens.
What is most valuable?
The solution provides good backup services for Microsoft 365.
The product has been stable so far.
I'm confident that the solution can scale as needed.
What needs improvement?
The installation could always be a little bit easier. You do need to be a bit technical.
For how long have I used the solution?
I've been using the solution for two years at this point.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
While I haven't had the need to scale, I'm confident that if I needed to scale the solution to thousands of users, it wouldn't be a problem.
At the moment, I only have two customers on the solution.
I'd rate the solution at an eight out of ten.
How was the initial setup?
It's my understanding that the initial setup wasn't too difficult. That said, I wasn't directly involved in the process. It's likely pretty straightforward.
You only need one person to handle the deployment and maintenance tasks. It doesn't require a big team. They need to be a bit technical, however, it's not too complex.
What about the implementation team?
A colleague of mine set it up.
What's my experience with pricing, setup cost, and licensing?
You do need a license in place to use the solution. In our case, we pay a yearly licensing fee.
What other advice do I have?
I'd recommend the solution to other users and organizations.
I would rate the product at an eight out of ten. I've been pleased with its capabilities so far.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Delivery manager at a computer software company with 201-500 employees
A stable solution which is easy to use, but should have better integrative capabilities
Pros and Cons
- "The solution is easy to use and stable and can be made to fit one's needs."
- "The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint."
What is our primary use case?
As the solution is cloud-based, we are always using the latest version.
The solution allows a person to keep his data third party when it comes to compliance requirements, thus necessitating that it only be backed up at a certain place. The solution is used wholly for compliance requirements.
What needs improvement?
The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint.
For how long have I used the solution?
We have been using Veeam Backup for Office 365 for the last couple of years.
What do I think about the stability of the solution?
The solution is stable and can be tailored to one's needs.
How are customer service and support?
There is no technical support needed.
How was the initial setup?
As the solution is on the cloud, there is no installation required.
What's my experience with pricing, setup cost, and licensing?
We are talking about a third party solution, so there is a licensing fee.
What other advice do I have?
The solution is easy to use and stable and can be made to fit one's needs.
I would recommend the solution to others who need it to meet their compliance requirements. However, if this is not required by one's organization and there are policies in place for third party back up other than that provided by the public cloud provider, then I would advise going with an alternate solution.
An example would involve a law firm or VSSR sector which has certain user data that cannot be maintained solely on the cloud and necessitates a copy being kept in one's vault.
I rate Veeam Backup for Office 365 as a six-plus out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Consultant at a tech services company with 501-1,000 employees
Useful email restore feature, stable, but integration with other email provider needed
Pros and Cons
- "One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it."
- "We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup."
What is our primary use case?
We use this solution to backup our database of Office 365 users' information.
What is most valuable?
One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it.
What needs improvement?
We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup.
In an upcoming release, there should be backup support for other email providers, such as Gmail.
For how long have I used the solution?
I have been using this solution within the last 12 months.
What do I think about the stability of the solution?
The solution is stable, we have had no problems.
What do I think about the scalability of the solution?
We have approximately 50 users using this solution.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
There is an annual license required and a per-user fee for this solution.
What other advice do I have?
We will be evaluating whether we will continue using this solution in the future because it is not practical to keep it when it does not do the backups of all our users' information requiring us to have two solutions.
I rate Veeam Backup for Office 365 a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Team Lead Manager at Adonai Corporation
Helps our organization secure our data and reduce our workload
Pros and Cons
- "The solution helps reduce our workload."
- "The customer service and support response time can be improved."
What is our primary use case?
Our primary use case for this solution is securing data, and we deploy it on private cloud.
What is most valuable?
The solution helps reduce our workload. In addition, we find its elasticity valuable.
What needs improvement?
The solution's speed can be improved.
For how long have I used the solution?
We have been using the solution for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I rate customer service and support a six out of ten. The response time could be improved.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The initial setup was straightforward, and it took us less than an hour.
What about the implementation team?
Implementation can be done by one person.
What's my experience with pricing, setup cost, and licensing?
I cannot comment on licensing as the sales department handles it.
What other advice do I have?
I rate the solution an eight out of ten. The solution is good, but the customer service and support response time can be improved, and the solution's speed can also be improved.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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