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PeerSpot user
Data Center Engineering at Corporación Nacional de Telecomunicaciones
Real User
Integrations with operating systems are intuitive and easy to install but there should be more integration
Pros and Cons
  • "The tool helped the organization in all monitoring tasks when being delivered as a service for customers helps them to generate early alarm templates, being a cloud service provider is delivered as part of the IaaS to generate memory consumptions processing and storage additionally can be configured parameters such as networking and services that are configured on virtual machines."
  • "The database services in the tool as backup services are friendly and can be deployed in the release to production. However, in the new features, I would like to include more online documentation that can help service generate early alerts."

What is our primary use case?

Our primary use case is for monitoring as a service for cloud clients, which generates early metrics that can be detected on time and corrected, the added value that this service has delivered a feature in the form of the cloud of the corporation. The administration is very intuitive, however, you must have high knowledge of management of virtualization components. Additionally, service components and licensing topics must be kept up-to-date by verifying the cost-benefit to deliver as a service aggregated that have this service we deliver as a feature in the form of the Cloud of the Corporation.

How has it helped my organization?

The tool helped the organization in all monitoring tasks when being delivered as a service for customers helps them to generate early alarm templates, being a cloud service provider is delivered as part of the IaaS to generate memory consumptions processing and storage additionally can be configured parameters such as networking and services that are configured on virtual machines. The counter you have is the license that must be configured in order to have all the games you have, cloud computing.

What is most valuable?

The tool has many benefits in the monitoring and template functions to integrate with various virtual machine operating systems in the cloud service. Integrations with operating systems are intuitive and easy to install. The most important value is the value it delivers in a cloud service to generate early alerts in cloud services. In short, this is the most granular value that this service delivers to customers, in the administration part you have facilities for the ease of documentation on the web

What needs improvement?

The database services in the tool as backup services are friendly and can be deployed in the release to production. However, in the new features, I would like to include more online documentation that can help service generate early alerts. A service provider must be generated and coupled to new technologies, as a service provider we have advanced and generated as the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare them. l can help service administrators generate early alerts, for a service provider should be generated and coupled to new technologies. As a service provider we have advanced and generated with the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare

Buyer's Guide
VMware Aria Operations
March 2025
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.

For how long have I used the solution?

I have been using vROps for five years.

How are customer service and support?

Technical support is excellent.

Which other solutions did I evaluate?

We did evaluate other solutions. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastructure Manager at a pharma/biotech company with 5,001-10,000 employees
Video Review
Real User
Enables us to claim back resources that have been wasted on applications or on servers that didn't need them
Pros and Cons
  • "This solution has improved my organization by claiming back resources that have been wasted on applications or on servers that just didn't need them. Having a tool that shows that information on a pretty regular basis has been very helpful."
  • "I know that they talk a lot about AI and a sort of forecasting ahead of time. It's a good application, but it has to wait for a certain period of time to actually do an analysis. If it would give you that ahead of time, or even forecasting, it would be really improved."

What is our primary use case?

We use vROps primarily for maximizing efficiency across the boards. We also use it for monitoring servers, seeing where we can gain back some efficiencies, and where we're wasting resources.

How has it helped my organization?

This solution has improved my organization by claiming back resources that have been wasted on applications or on servers that just didn't need them. Having a tool that shows that information on a pretty regular basis has been very helpful.

Definitely has reduced time to troubleshoot. You can get a lot of information out of it very quickly, whereas traditionally, you'd be going on servers and pulling out logs and doing it the long way around. Whereas here it is sort of a single pane, where you can access things quite quickly.

What is most valuable?

The most valuable features would be the forecasting and the ability to see where waste is.

I very much find this solution to be intuitive and user-friendly. It's like all VMware products. Once you know one of them, you can navigate around most of them.

What needs improvement?

I know that they talk a lot about AI and a sort of forecasting ahead of time. It's a good application, but it has to wait for a certain period of time to actually do an analysis. If it would give you that ahead of time, or even forecasting, it would be really improved.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Has been extremely stable. We've had no outages or any issues with it across the board, since it's gone in on day one.

What do I think about the scalability of the solution?

In terms of scalability, it's grown along with ourselves. We're a constantly expanding company, and it's scaled to fit every time. I haven't had to go back and re-architect it at any stage.

How is customer service and technical support?

Their technical support is extremely technical. I'd give them a nine out of ten when it comes to technical capabilities. We're constantly upscaling all the time and have to go back and retrain on certain areas. That is a great advantage.

What about the implementation team?

We use a third party reseller, called Triangle Technologies. We have used them for a lot of our hardware as well. They worked hand in hand to bring VMware in.

What other advice do I have?

I would rate this solution a solid nine because there's always room for improvement. I would highly suggest using the product. Its benefits vastly outweigh the price that it costs, the time it takes to implement, and what it can do for your SaS is unbelievable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Aria Operations
March 2025
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
Group Manager at Wargaming UK Ltd
Video Review
Real User
New versions are simple, useful, and expandable
Pros and Cons
  • "The most valuable feature is how our metrics interact with each other. You can find what objects are needed and get all of the information about an object: How it works with the storage, CPUs, memory, and you can get an easy way to find the solution during troubleshooting."
  • "Sometimes it's difficult to find some features like they were in previous versions."

What is our primary use case?

Our primary use case of this solution is for collecting performance metrics and also for troubleshooting some performance issues. 

What is most valuable?

The most valuable feature is how our metrics interact with each other. You can find what objects are needed and get all of the information about an object: How it works with the storage, CPUs, memory, and you can get an easy way to find the solution during troubleshooting.

It is intuitive and user-friendly starting from the latest versions, especially with version 6.5. Previously, we had some issues with the stability with such obligations but now it's useful and stable. 

What do I think about the stability of the solution?

Our internal infrastructure was changed and now it's an absolutely different interface. It has absolutely different uses and dashboards. Sometimes it's difficult to find some features like they were in previous versions but it's coming with the times so for now, I don't think it's a big problem.

What do I think about the scalability of the solution?

I think about how our infrastructure will grow and how we will manage with the application. It can grow at any time, there's a huge amount of new options and new hosts, but the console and the server stay the same. 

How was the initial setup?

We mostly use this solution for troubleshooting because just getting information from vCenter is not enough. In vCenter you have information about the current state so a lot of the metrics are not collected but if you need to collect more metrics, you have to expand the level of collection. We would like to get a separate solution.

Which other solutions did I evaluate?

We tried to use Veeam ONE one for monitoring but it's a bit difficult. It's a different project and has different ways to manage it. Previous versions of vRealize did not have the same features as Veeam ONE. Now, it does have the same features and much more. 

What other advice do I have?

I would of course recommend this solution to someone considering it. The new versions are simple, useful, and expandable.

I would rate this solution an eight. I wouldn't give it a ten, but I know that vRealize Operations provides API. You can get anything you need from API, not only from the dashboards.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ITSpecia10f8 - PeerSpot reviewer
IT Specialist at a aerospace/defense firm with 1,001-5,000 employees
Real User
Provides a GUI that gives us an overview of the performance metrics we need
Pros and Cons
  • "In the process of doing benchmark performance analysis, instead of going into PowerShell or the VMware or CLI, we're able to have vRealize provide that GUI that gives us that information up front, without the delay of scripting it."

    What is our primary use case?

    We use it to monitor our system utilization, in terms of disk I/O, in terms of CPU, in terms of memory.

    How has it helped my organization?

    The benefit that we've seen from this tool would be having a GUI that is able to provide us with a quick reference, a quick analysis, interpreting performance, and being able to monitor and measure that performance.

    In the process of doing benchmark performance analysis, instead of going into PowerShell or the VMware or CLI, we're able to have vRealize provide that GUI that gives us that information up front, without the delay of scripting it.

    What is most valuable?

    The things that we find valuable are being able to have a GUI that provides us with an overview of the performance metrics that we need.

    I find the solution to be intuitive and easy to use. The tools are color-coded and provide a clear, legible, English.

    What needs improvement?

    Regarding the tool itself, in terms of vRealize, there are a lot of different functions. So that is definitely a learning curve within itself. Out of all of the tools that VMware provides, I think vRealize is probably one of the more challenging tools.

    Also, with VxRail 6.0 that we've been using, and working with vCenter or vSphere 6.5, we have seen bugs that are a challenge to working within the environment. We've seen issues with things within the graphical user interface. There are browser compatibility issues that can make it difficult to manage the system itself. We're still learning whether this an issue related to the browser or an issue related to vCenter.

    For how long have I used the solution?

    Still implementing.

    What do I think about the stability of the solution?

    The stability that we've seen is that it works for our needs for right now.

    What do I think about the scalability of the solution?

    We haven't seen any problems with scalability, but we're still in a proof-of-concept phase. We have not scaled it to production.

    Which solution did I use previously and why did I switch?

    Beforehand, we were using ESXi and we were going in and logging our benchmarks. In terms of switching to vROps, again, right now, it's still a proof of concept, it's not in production. But we're exploring the functionality and we're exploring the capacity and the potential.

    Our most important criteria when selecting or working with a vendor include a couple of factors that are critical for us, within our organization: Factors related to cost and performance. But in addition, there are things related to security: NIST 800-53, NIAP Common Criteria at a high level.

    How was the initial setup?

    When we first started the process of learning about VMware and the virtual infrastructure, there was definitely a learning curve associated with it. The documentation that was available online presented challenges in terms of confusing of terminology. So ESXi: is it vSphere, is it vCenter? There's a lot of technical jargon that's used to refer to specific components of the architecture. The more we work with it, and the more we're using it, the more we are able to connect the dots.

    What other advice do I have?

    My recommendation would be to look at your use case and look at what exactly your requirements are and, from there, if your use case fits the model then you can reduce the amount of administrative overhead that's associated with managing the hyperconverged system.

    I would give it about an eight out of ten. The reason is that we still see challenges with bugs. But we're also looking at the long-term feasibility of the product and looking at long-term changes within our architecture to reduce our administrative overhead.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    NetworkEa6d2 - PeerSpot reviewer
    Network Engineer at a tech services company with 51-200 employees
    Consultant
    If there's a shortage of memory or CPU, it tells us how to correct the issue
    Pros and Cons
    • "It tells us when there's an issue with a particular VM or host. It gives us a remediation in order to fix that problem. For example, if there's a shortage of memory or a shortage of CPU, things of that nature, it tells you how to correct that issue."

      What is our primary use case?

      We use vRealize to monitor the health and status of our VMs, all of our hosts, and anything of that nature within our vCenter environment.

      How has it helped my organization?

      It's time-saving because you don't have to go out and research how to rectify that issue. It's right there on the screen, you just follow it.

      The solution has also helped improve quality of service to users and provide cost savings through higher capacity utilization. For instance, if there's an issue with a VM running real slow, vRealize will tell you why it's running slow. It will actually post it on the screen with an alert.

      What is most valuable?

      It tells us when there's an issue with a particular VM or host. It gives us a remediation in order to fix that problem. For example, if there's a shortage of memory or a shortage of CPU, things of that nature, it tells us how to correct that issue.

      You can set up your dashboard and customize it for your environment.

      It's user-friendly. It's spelled out in straight, common English. Whether you have an IT background or not, it gives you a link to take you to that particular issue. It shows you how to either increase the memory or increase the CPU.

      For how long have I used the solution?

      Three to five years.

      What do I think about the stability of the solution?

      We haven't had any stability issues with it yet.

      What do I think about the scalability of the solution?

      We've never had to really scale out. We used a version that came with vCenter 6.5. We just upgraded from 6.0 to 6.5, and now there's another version of vRealize out there. So we're actually looking into that newer version at this point in time. But we're not nervous about it meeting our needs in five years' time.

      How are customer service and technical support?

      We're a partner but we feel that they provide us the service that we would want, in general.

      Which solution did I use previously and why did I switch?

      We did not have a previous solution. We incorporated vRealize when we deployed our vCenter environment.

      Our most important criterion when selecting a vendor is to minimize downtime. As long as it works... It had to be really good for us to be a partner.

      How was the initial setup?

      The initial setup was straightforward. We had someone from VMware helping set it up.

      What was our ROI?

      The ROI is that it saves us a lot of time, it helps us keep our customers up, and there is very little downtime.

      What other advice do I have?

      It is a biased answer since we are a partner, but VMware is, to us, the top virtualization company. On a scale of one to ten, I give it a 12 because it has never failed us.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
      PeerSpot user
      LeadSeni9afe - PeerSpot reviewer
      Lead Senior Systems Engineer at a healthcare company with 1,001-5,000 employees
      Real User
      Gives us good insight into our EMR platform and alerts us to possible issues
      Pros and Cons
        • "In some respects, the UI is pretty stale. It has been that way from the beginning. Some easier ways to create custom dashboards for management, versus the tech guys, versus administrators, that would be helpful."

        What is our primary use case?

        vRealize with vCenter is primarily used to monitor our EMR platform for our hospital, and overall, it gives us good insight into what's happening and alerts us to possible conditions. For the most part, it's pretty much right on target.

        How has it helped my organization?

        It gives everybody a better sense of the fact that everything is okay. That is really the gist of it. We are using it because it is running our hospital and it is critical care. If certain systems are down, the hospital is down, or surgeries don't happen... It gives everybody a sense of being able to glance at something.

        What is most valuable?

        The most valuable feature is being able to take a quick glance and to understand the health of it, how that impacts things, and how quickly we should take a look at trying to resolve an issue.

        What needs improvement?

        In some respects, the UI is pretty stale. It has been that way from the beginning. Some easier ways to create custom dashboards for management, versus the tech guys, versus administrators, that would be helpful.

        What do I think about the stability of the solution?

        The stability of the product is good now. Initially, we had some issues, and with all new things there is the learning, on both parts, and that took place.

        What do I think about the scalability of the solution?

        We haven't really scaled it much since we implemented it. It's still pretty much maintaining the same 50 hosts and supporting the hospital very well.

        How are customer service and technical support?

        Occasionally, we have used technical support. During setup, there were a few little issues. During a couple of upgrades there were a few issues, but for the most part, tech support is very responsive. They haven't been mission-critical issues, like an ESX host being down, but most of the time we have gotten solutions within the same day, and at least contact with somebody very quickly.

        Which solution did I use previously and why did I switch?

        The EMR provider that we went with, it was pretty much a strong recommendation for their default build that we go with vROps. It was really a no-brainer when we looked into the cost that it added to what was already a multi-million dollar project. It was a small investment at that time.

        How was the initial setup?

        I now find it to be user-friendly but initially it wasn't. It was just an entirely different look and feel, so we had to break our habits from previous environments. A lot of the monitoring that we've done was with SolarWinds, which is entirely different. But even inside of VMware, with the C# Client and things like that, as we moved into using VRealize with 6.0, it was how the badges worked, how the color stratifications worked and the like. It took a long time to get comfortable glancing at it, and then educating management on their dashboards.

        What was our ROI?

        To be honest, ROI wasn't a tremendous factor because, the way we buy things, it was next to nothing for the initial purchase, and then a little bit of maintenance each year. The ROI was very quick on the product. This solution was also a requirement by the EMR provider too. It's nothing that we've regretted, it has definitely added an exposure that we wouldn't have had without it.

        What other advice do I have?

        I would give it a thumbs up. I'm not certain there are too many solutions that integrate on the level it does with the data that it does. As I mentioned, our previous implementation, or previous corporate solution, was SolarWinds, and it just interfaces differently, and the data is not the same. This is the easiest way.

        I rate it at about eight out of 10. That's primarily because there are always improvements. Technically, I don't see anything wrong that would drag it down quite a bit. I would like it to have a little more responsiveness. I know we are not running the latest vCenter environment that it's integrated with, but there are times that some of the data lags and sometimes the screens will somewhat freeze for a little bit, to repopulate. But that is really the biggest inconvenience that we've seen with it.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        PeerSpot user
        it_user509070 - PeerSpot reviewer
        IT Manager II at a energy/utilities company with 1,001-5,000 employees
        Real User
        This tool allows my team to perform deep-dive analysis to investigate performance issues.

        What is most valuable?

        The tool really gives our VM admins the ability to dig deep into the VMs and really get a feel for what's going on. That's really a gap that we had prior to this product. Application teams would claim performance issues, etc. Our team really didn't have the tools to get in and do that deep-dive analysis without logging onto host and doing some very deep, technical commands. Very few people were able to do that type of analysis and this tool has really allowed us to open that up to more of our team, to be able to get a quick idea of what's going on with a VM.

        How has it helped my organization?

        It gives us quicker time to resolution. If we're in an outage situation, our teams can quickly get in there and identify whether it is a storage issue, a network issue, or a compute issue. It gives them the ability to discover that pretty quickly and then, when there is an issue, we can go back and do root-cause analysis. It gives them that ability to dig deep in and not just see it was a network issue, but get more specifics and hopefully get to an actual resolution because of that long-term fix.

        It's a very powerful tool. It gives us the ability to get a lot of visibility that we just did not have before. The capacity management side of it is very big for us as well. Just being able to understand you know are we getting the most out of our infrastructure or not.

        What needs improvement?

        The biggest gap that we have today is that it doesn't integrate with our ticketing system. We get alerts out of the system in an email but those aren't actionable alerts. We actually did another professional service engagement with VMware to try and tailor those alerts some. We have been able to do that, but it's still an email alert, where we'd really like for that to be a ticket, so that somebody can be responsible for taking action on that.

        There's also some gaps with the ability to aggregate the data and show it at a higher level. You have to dig deep into the specific VM to get the information you want. Not just anybody can do that. We've been able to open it up to more people on the team, but it's still not a completely intuitive tool that they can just pick up and use.

        What do I think about the stability of the solution?

        It seems to be a stable tool. We did have some issues early on with getting the kind of configuration correct. We've actually had to rebuild it, I believe two times, because of some bad configuration to start out with and, I guess, some databases getting too large. Outside of that, the tool has been pretty stable for us. For the most part, it's pretty reliable.

        What do I think about the scalability of the solution?

        It seems scalable as well. It does a really good job of looking at the entire environment and aggregating all that data together. Going back to the scale and the database issues that we have had, I think that had to do with the amount of data that we were collecting on the number of VMs we were collecting. Now that we've got that fine-tuned a little better, it does seem to be pretty scalable in meeting our needs in that aspect.

        How are customer service and technical support?

        We have used technical support. I don't know that I have a very solid answer regarding it, though. That would be more of our technical guys that were in there, day-to-day, dealing with it. I do know that we've had issues we've been able to resolve, but how easy that was, I'm not all that sure.

        Which solution did I use previously and why did I switch?

        We really weren't using anything different. We were just using the vCenter functionality, really knew there was a gap there, and looked at the tools on the market at the time. We went with this tool because it really did give us that ability to dig deep into the VMs and get that technical deep dive. With some of the other tools, it was more of trusting the algorithms to tune the VMs correctly. We really wanted a little more control than that; that's why we went with this tool.

        How was the initial setup?

        We use professional services to do the setup; that definitely helped us there. We did have configuration issues. There were some things that maybe weren't apparent at the time we went through the install. Over time, support realized there were some issues and made some different recommendations. I'll say using professional services definitely gave us a good foundation that we at least were doing things according to best practice at that time.

        Which other solutions did I evaluate?

        VMTurbo was the main one that we looked at.

        The most important criteria when I’m selecting a vendor like VMware is the relationship. We have a good relationship with VMware. Also, whether it is a proven product, and then obviously cost is always at the top of the list.

        What other advice do I have?

        I recommend vROps. I recommend professional services engagement, as well, especially for the tuning of the alerts, because it comes out of the box with just a lot of information. It takes a bit to get through that and kind of narrow it down. Your team either needs to really understand and be able to spend the time to do that, or get somebody to help you that's been through that experience before.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        PeerSpot user
        it_user509265 - PeerSpot reviewer
        Systems Engineer 3 - Virtualization and x86 Platforms at a healthcare company with 1,001-5,000 employees
        Real User
        Our application teams can see all their application and server performance from end to end.

        What is most valuable?

        Right now, we've been creating a lot of custom dashboards for the application teams, so they can see all their application and server performance. We've been trying to do a lot of the integration with their management packs, so you can basically try and see everything from end to end.

        It improves the resolution time for troubleshooting, but we also can predictably see issues as they start to happen so we can jump on it before it really becomes a problem for the end users.

        Even though I'm not sure how often they're finding issues – I don't really deal with that too much because I'm not in the operations side – I know that one guy that we've been using heavily for a VDI environment now, and they've been able to track down a lot of problems as they start.

        They haven't started using many of the new features for version six, but it's one of the things they're looking at, trying to mess with.

        We do not have any use cases where we avoided outages or reduced outage time. We're not using it for any actual alerting; it's just the dashboard and troubleshooting really.

        We do use it for capacity management. Well, I was when I was doing the job; I was using it for capacity management. There were a lot of cases where we could save on storage but, because of political reasons, we weren't allowed to reclaim a lot of the space that was being wasted. It was a good tool to show that waste was happening. We weren't doing any VM provisioning on the array side, but because of vROps, we were able to prove that we have a lot of waste here; we needed to start VM provisioning somewhere. They got that implemented on the array side.

        How has it helped my organization?

        We'll see improvement in the phase when we're trying to get more people to use the tool. As a VMware admin, I find it useful for capacity planning. That's the big one for me. We're trying to get our transition more on the engineering side, so I don't really use it as much now. We're trying to get the operations team to kind of embrace it a little bit more.

        What needs improvement?

        This is a difficult area to address because I'm not using it much anymore. I don't know. A lot of the big areas for improvement, they've already addressed with six; the ability to integrate with vRealize Orchestrator, adding some automation to it.

        Some of the thresholds and what not are a little tricky to set up, and that's where we're struggling right now; our operations team isn't really managing those properly. Right now, I don't even know if they have a process to set up the thresholds anymore. Basically, they are just relying on the out-of-the-box setup. Every time they come to me and say, "We've got these alerts that are red," I say, "Did you actually validate that it's a problem?" Nine times out of ten, it's not. It's just out of the norm, and they don't really understand that.

        What do I think about the stability of the solution?

        With version six, stability is really good. We're really enjoying six. Five was stable. Six is a lot easier to use. That's the big one.

        What do I think about the scalability of the solution?

        Scalability is really good, especially with the new model in six. Five was okay. It wasn't too bad, but you're limited to a couple of VMs. Now, you can just add new VMs.

        How are customer service and technical support?

        I actually haven't had to use technical support. A couple of the other guys have, and it seems to be really good.

        Which solution did I use previously and why did I switch?

        We were using Foglight a long time ago. I barely touched it, but I remember it being just a giant pain to manage. It's hard to configure. To me, it seemed kind of convoluted.

        How was the initial setup?

        Actually, both five and six were pretty easy to setup initially.

        What other advice do I have?

        You have to play with the thresholds and make sure they meet your needs. If you see something red, don't freak out because it could just be an abnormal spike from 10% to 20%.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        PeerSpot user
        Buyer's Guide
        Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
        Updated: March 2025
        Buyer's Guide
        Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.