The quick dashboard visibility into the environment is the product’s most valuable feature. It gives you a quick comparison of health states; is something deviating from best practices, or are there capacity problems? Potential problems, things like that; those are some of the key things; the quick view of the environments.
Sr Cloud Architect at a tech services company with 10,001+ employees
It tells us whether something deviating from best practices, or whether there are capacity problems.
What is most valuable?
How has it helped my organization?
One, we can quickly, whether we're dealing with a customer, a project, a new deal, or somebody's environment, to help them improve their environment. After deploying it, we can quickly analyze the environment, and see quick trouble points that we can actually start targeting and then fixing.
What needs improvement?
An improvement would definitely be quick analytics on what to do. I know they have some of that, but when the product shows a problem, it should also provide recommendations; what can we do to resolve the issue? They just added something like that in version 6.3, from what I saw in a presentation at VMworld. I'm hoping, I haven't seen it yet. That's what I was looking for.
What do I think about the stability of the solution?
Stability has actually improved over the years. The new distributor model they came out with in version 6 is a lot of improvement there. I appreciate it.
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December 2024
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What do I think about the scalability of the solution?
Scalability is part of the improvement in version 6, where you can distribute the load and start easily out deploying appliances. Version 6, I think, is greatly improved.
How are customer service and support?
For some cases, I have used technical support. The biggest need we have and that comes our way, is how to analyze the data. You have a whole lot of features in there and most people think, Can I call support and ask them about it? That covers most of the questions that I get: How to look at this data and how to interpret it? Here are the metrics vROps shows. What does it really mean? Those are the questions I get more than anything on the support aspect of that.
From a technical infrastructure side, they’re technical support is great. It might require more explanation to people to help them with the interpretation of the data.
Which solution did I use previously and why did I switch?
Actually, there wasn't much that existed, as far as being able to get quick visibility in the environment or point you to pain points. Otherwise, you have to analyze flat file logs and really go through them. That takes a lot of time, especially from an engineer’s perspective, to analyze and see where problems are. Now, you have vROps and the data's fed in and they can quickly say, Here are the stress points; here are the pain points; here are the health points. That's key. As the virtual environment grows, you quickly see where the trouble points are.
Which other solutions did I evaluate?
At the time, I was evaluating all of the other alternatives; I mean third-party providers and similar solutions. In the beginning, there was a lot of data and I couldn’t really utilize it, but it's more intuitive now. I looked at other products, too, but everybody was in that infancy stage at that point in time.
What other advice do I have?
My rating reflects the improvements I've been seeing over the years. As far as being able to get that data analyzed, it started out as a good product but it's really made some good strides in helping me, and doing thing in different environment.
Definitely, take it for a spin. Analyze your environment, look at what it can tell you. Look at the custom reports and dashboards that can really quickly give you a daily view of what your environments performance and their capacity is. That's it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Global Command Center Analyst at AstraZeneca
If any server has high CPU utilization, we can get its usage patterns along with the time frame, although they should show the processes that are consuming the CPU/memory usage.
What is most valuable?
The detailed metrics of the virtual servers/machines and the graphing capabilities. It's amazing to use this product.
How has it helped my organization?
If any server has high CPU utilization, we can get its usage patterns along with the time frame, which helps our team to analyze the system and to take action more appropriately.
What needs improvement?
They should show the processes that are consuming the CPU/memory usage rather than taking the RDP of the server.
For how long have I used the solution?
I've used it for one and a half years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
No issues encountered.
Technical Support:10/10.
Which solution did I use previously and why did I switch?
Apart from vROps, we do use SCOM but the main reason for switching to vROps is because of it shows real-time server statistics and it updates after every 5 minutes in vROps automatically.
How was the initial setup?
It's straightforward and I find easy to use it.
What about the implementation team?
It was done in-house.
What's my experience with pricing, setup cost, and licensing?
- SCOM
- HPOM
What other advice do I have?
I would say that it will be easier for any team to investigate patterns of CPU/memory use of any VM and the drive utilization.
In addition, you can add many options like memory ballooning, ESX memory utilization, etc. in your own way.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware Aria Operations
December 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Sr. Consultant at a tech services company with 11-50 employees
Enabled us to analyze impact of VM lag and increase our capacity accordingly, improving performance
Pros and Cons
- "The visibility it provides from apps to infrastructure and across multiple clouds is also great because it's a tool that aggregates a lot of data, both on-premises and in the cloud. It aggregates everything in one tool, which helps you to analyze the performance and the capacity of the infrastructure."
- "The tool is user-friendly, but you need to study to learn about the many features that the tool offers. It is not a tool that you can just start to work with when it comes to capacity planning. You need to study the documentation."
What is our primary use case?
I use it for monitoring and capacity planning.
I work with the solution's dashboards to monitor capacity. There are many functions in the tool and I have worked with a lot of different kinds of data from vROps. It's a great tool to work with.
How has it helped my organization?
With vROps, we have had the opportunity to increase our capacity. After vROps was installed on our infrastructure, we were able to view the impact that VM lag could cause in our environment and how we could modify such impact. It has helped us increase performance.
vROps has helped to decrease overall downtime. For example, when we planned capacity for new infrastructure, vROps was used to analyze the new projects that we needed to deploy. In some of those cases, there were many VMs to deploy and we didn't know what impact those VMs might have on the infrastructure, in terms of CPUs and memory. vROps helped us understand the particular impact of the new VMs. It reduced overall downtime by about 30 percent.
Using the solution for capacity allocation and management has also helped us to save on hardware costs, by about 20 percent.
Overall, it's a good platform and it's important to us for maintaining our environment. The challenge in maintaining our environment is made much easier with vROps. The tool provides us with the ability to respond to the causes of problems with VMs or the environment and this is power in our hands. For us, it's a powerful tool when it comes to IT infrastructure.
What is most valuable?
The monitoring features are great. I have gotten great value out of the data collected by the tool. The monitoring provides us with the ability to respond to the causes of problems with VMs or the environment.
The capacity planning is also very good because it gives me an opportunity to make a reasonable plan for increasing my infrastructure. It fills important functions for both monitoring and capacity planning.
The visibility it provides from apps to infrastructure and across multiple clouds is also great because it's a tool that aggregates a lot of data, both on-premises and in the cloud. It aggregates everything in one tool, which helps you to analyze the performance and the capacity of the infrastructure.
We have integrated vROps with vRealize Log Insight as well. We generally use vRealize Log Insight to identify, through the logs, what is happening with the VM or the infrastructure. The integration with vROps means we can look deep into the cause of a problem. The tools work very well together. vRealize Log Insight provides us with many tools and many ways to solve our problems.
For how long have I used the solution?
I've been using VMware vRealize Operations for about five years. I have had the opportunity to work with vROps since version 6.57, and I have started working with version 8, which is the latest version. I have installed vROps for two companies.
What do I think about the stability of the solution?
It provides great stability, when you follow the recommendations.
What do I think about the scalability of the solution?
As for scalability, if you follow the VMware documentation, you can have a great solution.
We have about 500 VMs in our production monitoring. Right now it is on-premises only. We intend to start using cloud, and vROps can be the tool to monitor the cloud environment.
How are customer service and technical support?
We have had a good experience with the support for the vROps tool, although we haven't had to use support too much.
Which solution did I use previously and why did I switch?
We did not have a previous solution.
How was the initial setup?
The installation was straightforward. It followed VMware principles that result from working with vCenter and VMs. It's easy to implement.
At a maximum, it takes 20 to 30 minutes to set up, but the configuration can take one or two hours. Building deep reports can take even longer.
The tool is user-friendly, but you need to study to learn about the many features that the tool offers. It is not a tool that you can just start to work with when it comes to capacity planning. You need to study the documentation. But for monitoring, you can start using it right after installation because the data is easy to understand.
What was our ROI?
Overall, the value is worth the cost because it's a tool that connects with our VMware infrastructure very well. It's a solution that our provider, VMware, developed for VMware itself.
What's my experience with pricing, setup cost, and licensing?
The cost is simply something we need to pay. We can't evaluate the price because we use a VMware environment, so it makes sense to use a VMware monitoring tool.
What other advice do I have?
We use vROps in our VMware environment, but we have Zabbix to monitor other environments. It's a challenge to consolidate all that into one tool. I don't know if that will be possible, even in some months or years.
I recommend following the vROps documentation and, in some cases, it may be necessary to use a VMware partner.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Center Engineering at Corporación Nacional de Telecomunicaciones
Integrations with operating systems are intuitive and easy to install but there should be more integration
Pros and Cons
- "The tool helped the organization in all monitoring tasks when being delivered as a service for customers helps them to generate early alarm templates, being a cloud service provider is delivered as part of the IaaS to generate memory consumptions processing and storage additionally can be configured parameters such as networking and services that are configured on virtual machines."
- "The database services in the tool as backup services are friendly and can be deployed in the release to production. However, in the new features, I would like to include more online documentation that can help service generate early alerts."
What is our primary use case?
Our primary use case is for monitoring as a service for cloud clients, which generates early metrics that can be detected on time and corrected, the added value that this service has delivered a feature in the form of the cloud of the corporation. The administration is very intuitive, however, you must have high knowledge of management of virtualization components. Additionally, service components and licensing topics must be kept up-to-date by verifying the cost-benefit to deliver as a service aggregated that have this service we deliver as a feature in the form of the Cloud of the Corporation.
How has it helped my organization?
The tool helped the organization in all monitoring tasks when being delivered as a service for customers helps them to generate early alarm templates, being a cloud service provider is delivered as part of the IaaS to generate memory consumptions processing and storage additionally can be configured parameters such as networking and services that are configured on virtual machines. The counter you have is the license that must be configured in order to have all the games you have, cloud computing.
What is most valuable?
The tool has many benefits in the monitoring and template functions to integrate with various virtual machine operating systems in the cloud service. Integrations with operating systems are intuitive and easy to install. The most important value is the value it delivers in a cloud service to generate early alerts in cloud services. In short, this is the most granular value that this service delivers to customers, in the administration part you have facilities for the ease of documentation on the web
What needs improvement?
The database services in the tool as backup services are friendly and can be deployed in the release to production. However, in the new features, I would like to include more online documentation that can help service generate early alerts. A service provider must be generated and coupled to new technologies, as a service provider we have advanced and generated as the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare them. l can help service administrators generate early alerts, for a service provider should be generated and coupled to new technologies. As a service provider we have advanced and generated with the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare
For how long have I used the solution?
I have been using vROps for five years.
How are customer service and technical support?
Technical support is excellent.
Which other solutions did I evaluate?
We did evaluate other solutions.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Manager at a pharma/biotech company with 5,001-10,000 employees
Video Review
Enables us to claim back resources that have been wasted on applications or on servers that didn't need them
Pros and Cons
- "This solution has improved my organization by claiming back resources that have been wasted on applications or on servers that just didn't need them. Having a tool that shows that information on a pretty regular basis has been very helpful."
- "I know that they talk a lot about AI and a sort of forecasting ahead of time. It's a good application, but it has to wait for a certain period of time to actually do an analysis. If it would give you that ahead of time, or even forecasting, it would be really improved."
What is our primary use case?
We use vROps primarily for maximizing efficiency across the boards. We also use it for monitoring servers, seeing where we can gain back some efficiencies, and where we're wasting resources.
How has it helped my organization?
This solution has improved my organization by claiming back resources that have been wasted on applications or on servers that just didn't need them. Having a tool that shows that information on a pretty regular basis has been very helpful.
Definitely has reduced time to troubleshoot. You can get a lot of information out of it very quickly, whereas traditionally, you'd be going on servers and pulling out logs and doing it the long way around. Whereas here it is sort of a single pane, where you can access things quite quickly.
What is most valuable?
The most valuable features would be the forecasting and the ability to see where waste is.
I very much find this solution to be intuitive and user-friendly. It's like all VMware products. Once you know one of them, you can navigate around most of them.
What needs improvement?
I know that they talk a lot about AI and a sort of forecasting ahead of time. It's a good application, but it has to wait for a certain period of time to actually do an analysis. If it would give you that ahead of time, or even forecasting, it would be really improved.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Has been extremely stable. We've had no outages or any issues with it across the board, since it's gone in on day one.
What do I think about the scalability of the solution?
In terms of scalability, it's grown along with ourselves. We're a constantly expanding company, and it's scaled to fit every time. I haven't had to go back and re-architect it at any stage.
How is customer service and technical support?
Their technical support is extremely technical. I'd give them a nine out of ten when it comes to technical capabilities. We're constantly upscaling all the time and have to go back and retrain on certain areas. That is a great advantage.
What about the implementation team?
We use a third party reseller, called Triangle Technologies. We have used them for a lot of our hardware as well. They worked hand in hand to bring VMware in.
What other advice do I have?
I would rate this solution a solid nine because there's always room for improvement. I would highly suggest using the product. Its benefits vastly outweigh the price that it costs, the time it takes to implement, and what it can do for your SaS is unbelievable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Group Manager at Wargaming UK Ltd
Video Review
New versions are simple, useful, and expandable
Pros and Cons
- "The most valuable feature is how our metrics interact with each other. You can find what objects are needed and get all of the information about an object: How it works with the storage, CPUs, memory, and you can get an easy way to find the solution during troubleshooting."
- "Sometimes it's difficult to find some features like they were in previous versions."
What is our primary use case?
Our primary use case of this solution is for collecting performance metrics and also for troubleshooting some performance issues.
What is most valuable?
The most valuable feature is how our metrics interact with each other. You can find what objects are needed and get all of the information about an object: How it works with the storage, CPUs, memory, and you can get an easy way to find the solution during troubleshooting.
It is intuitive and user-friendly starting from the latest versions, especially with version 6.5. Previously, we had some issues with the stability with such obligations but now it's useful and stable.
What do I think about the stability of the solution?
Our internal infrastructure was changed and now it's an absolutely different interface. It has absolutely different uses and dashboards. Sometimes it's difficult to find some features like they were in previous versions but it's coming with the times so for now, I don't think it's a big problem.
What do I think about the scalability of the solution?
I think about how our infrastructure will grow and how we will manage with the application. It can grow at any time, there's a huge amount of new options and new hosts, but the console and the server stay the same.
How was the initial setup?
We mostly use this solution for troubleshooting because just getting information from vCenter is not enough. In vCenter you have information about the current state so a lot of the metrics are not collected but if you need to collect more metrics, you have to expand the level of collection. We would like to get a separate solution.
Which other solutions did I evaluate?
We tried to use Veeam ONE one for monitoring but it's a bit difficult. It's a different project and has different ways to manage it. Previous versions of vRealize did not have the same features as Veeam ONE. Now, it does have the same features and much more.
What other advice do I have?
I would of course recommend this solution to someone considering it. The new versions are simple, useful, and expandable.
I would rate this solution an eight. I wouldn't give it a ten, but I know that vRealize Operations provides API. You can get anything you need from API, not only from the dashboards.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Specialist at a aerospace/defense firm with 1,001-5,000 employees
Provides a GUI that gives us an overview of the performance metrics we need
Pros and Cons
- "In the process of doing benchmark performance analysis, instead of going into PowerShell or the VMware or CLI, we're able to have vRealize provide that GUI that gives us that information up front, without the delay of scripting it."
What is our primary use case?
We use it to monitor our system utilization, in terms of disk I/O, in terms of CPU, in terms of memory.
How has it helped my organization?
The benefit that we've seen from this tool would be having a GUI that is able to provide us with a quick reference, a quick analysis, interpreting performance, and being able to monitor and measure that performance.
In the process of doing benchmark performance analysis, instead of going into PowerShell or the VMware or CLI, we're able to have vRealize provide that GUI that gives us that information up front, without the delay of scripting it.
What is most valuable?
The things that we find valuable are being able to have a GUI that provides us with an overview of the performance metrics that we need.
I find the solution to be intuitive and easy to use. The tools are color-coded and provide a clear, legible, English.
What needs improvement?
Regarding the tool itself, in terms of vRealize, there are a lot of different functions. So that is definitely a learning curve within itself. Out of all of the tools that VMware provides, I think vRealize is probably one of the more challenging tools.
Also, with VxRail 6.0 that we've been using, and working with vCenter or vSphere 6.5, we have seen bugs that are a challenge to working within the environment. We've seen issues with things within the graphical user interface. There are browser compatibility issues that can make it difficult to manage the system itself. We're still learning whether this an issue related to the browser or an issue related to vCenter.
For how long have I used the solution?
Still implementing.
What do I think about the stability of the solution?
The stability that we've seen is that it works for our needs for right now.
What do I think about the scalability of the solution?
We haven't seen any problems with scalability, but we're still in a proof-of-concept phase. We have not scaled it to production.
Which solution did I use previously and why did I switch?
Beforehand, we were using ESXi and we were going in and logging our benchmarks. In terms of switching to vROps, again, right now, it's still a proof of concept, it's not in production. But we're exploring the functionality and we're exploring the capacity and the potential.
Our most important criteria when selecting or working with a vendor include a couple of factors that are critical for us, within our organization: Factors related to cost and performance. But in addition, there are things related to security: NIST 800-53, NIAP Common Criteria at a high level.
How was the initial setup?
When we first started the process of learning about VMware and the virtual infrastructure, there was definitely a learning curve associated with it. The documentation that was available online presented challenges in terms of confusing of terminology. So ESXi: is it vSphere, is it vCenter? There's a lot of technical jargon that's used to refer to specific components of the architecture. The more we work with it, and the more we're using it, the more we are able to connect the dots.
What other advice do I have?
My recommendation would be to look at your use case and look at what exactly your requirements are and, from there, if your use case fits the model then you can reduce the amount of administrative overhead that's associated with managing the hyperconverged system.
I would give it about an eight out of ten. The reason is that we still see challenges with bugs. But we're also looking at the long-term feasibility of the product and looking at long-term changes within our architecture to reduce our administrative overhead.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a tech services company with 51-200 employees
If there's a shortage of memory or CPU, it tells us how to correct the issue
Pros and Cons
- "It tells us when there's an issue with a particular VM or host. It gives us a remediation in order to fix that problem. For example, if there's a shortage of memory or a shortage of CPU, things of that nature, it tells you how to correct that issue."
What is our primary use case?
We use vRealize to monitor the health and status of our VMs, all of our hosts, and anything of that nature within our vCenter environment.
How has it helped my organization?
It's time-saving because you don't have to go out and research how to rectify that issue. It's right there on the screen, you just follow it.
The solution has also helped improve quality of service to users and provide cost savings through higher capacity utilization. For instance, if there's an issue with a VM running real slow, vRealize will tell you why it's running slow. It will actually post it on the screen with an alert.
What is most valuable?
It tells us when there's an issue with a particular VM or host. It gives us a remediation in order to fix that problem. For example, if there's a shortage of memory or a shortage of CPU, things of that nature, it tells us how to correct that issue.
You can set up your dashboard and customize it for your environment.
It's user-friendly. It's spelled out in straight, common English. Whether you have an IT background or not, it gives you a link to take you to that particular issue. It shows you how to either increase the memory or increase the CPU.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
We haven't had any stability issues with it yet.
What do I think about the scalability of the solution?
We've never had to really scale out. We used a version that came with vCenter 6.5. We just upgraded from 6.0 to 6.5, and now there's another version of vRealize out there. So we're actually looking into that newer version at this point in time. But we're not nervous about it meeting our needs in five years' time.
How are customer service and technical support?
We're a partner but we feel that they provide us the service that we would want, in general.
Which solution did I use previously and why did I switch?
We did not have a previous solution. We incorporated vRealize when we deployed our vCenter environment.
Our most important criterion when selecting a vendor is to minimize downtime. As long as it works... It had to be really good for us to be a partner.
How was the initial setup?
The initial setup was straightforward. We had someone from VMware helping set it up.
What was our ROI?
The ROI is that it saves us a lot of time, it helps us keep our customers up, and there is very little downtime.
What other advice do I have?
It is a biased answer since we are a partner, but VMware is, to us, the top virtualization company. On a scale of one to ten, I give it a 12 because it has never failed us.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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