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Process & IT Intégration Manager at OINIS / ORANGE
Real User
Beneficial capacity management, minimal setup, and useful VMware components management
Pros and Cons
  • "The most valuable features of VMware vRealize Operations (vROps) are capacity and performance management."
  • "VMware vRealize Operations (vROps) can improve the Layer 3 hypervisor VM infrastructure because we do not manage other applications. We need a package, which is too expensive. We would like to manage native VMware applications, VMware native components, hypervisor, and storage, such as vSAN."

What is most valuable?

The most valuable features of VMware vRealize Operations (vROps) are capacity and performance management.

What needs improvement?

VMware vRealize Operations (vROps) can improve the Layer 3 hypervisor VM infrastructure because we do not manage other applications. We need a package, which is too expensive. We would like to manage native VMware applications, VMware native components, hypervisor, and storage, such as vSAN.

For how long have I used the solution?

I have been using VMware vRealize Operations (vROps) for approximately two years.

What do I think about the stability of the solution?

The stability of VMware vRealize Operations (vROps) could improve. It can help us to build a dashboard report on a job, but it seems very slow to produce or deliver the dashboards. We are tunning it to make it go fast.

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How are customer service and support?

The support provided by VMware vRealize Operations (vROps) is average.

How was the initial setup?

The initial setup of VMware vRealize Operations (vROps) was very minimal.

What about the implementation team?

We are experts and we install VMware vRealize Operations (vROps) on a host, and we import an appliance, such as OVA, and we deploy it.

We have a team of four people that does the maintenance and support of the solution.

What other advice do I have?

I would advise others that VMware vRealize Operations (vROps) is a good tool to manage VMware application components, for sending storage on RPMs. For example, if we have a basic hypervisor or storage based on VMware files, such as VMFS. It is a great tool for that.

I rate VMware vRealize Operations (vROps) a nine out of ten.

There is a newer version available which will have better features.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Casious Ben - PeerSpot reviewer
Virtualization Engineer at Ooredoo
Real User
Great integration with VMware environments
Pros and Cons
  • "VMware vROps' most valuable feature is that it integrates well with our VMware infrastructure, which is helpful for us because we can closely monitor our VMs and their performance."
  • "An area for improvement would be application-level monitoring."

What is our primary use case?

I mainly use VMware vROps for capacity planning, performance tuning, and lower-sized VMs.

What is most valuable?

VMware vROps' most valuable feature is that it integrates well with our VMware infrastructure, which is helpful for us because we can closely monitor our VMs and their performance.

What needs improvement?

An area for improvement would be application-level monitoring.

For how long have I used the solution?

I've been working with VMware vROps for four years.

What do I think about the stability of the solution?

VMware vROps' stability is good.

What do I think about the scalability of the solution?

The scalability is fine - normally, it comes with analytic and user-interface VMs, but we've combined them as single VMs, so now we can manage our roots with a single VM.

How are customer service and support?

VMware's technical support is good.

Which solution did I use previously and why did I switch?

We previously used Spectrum but switched to VMware because we already had a VMware environment.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a vendor team.

What other advice do I have?

I would recommend VMware vROps for those with a VMware infrastructure and would rate it as nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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February 2025
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Technical Account Manager at VGSD Branchenlisting
Video Review
Real User
Much easier to keep track of installed software versions
Pros and Cons
  • "VMware provides good support. We are a GSS customer which means that we have global support with a dedicated engineer from VMware's side so we have no issues with support."
  • "We use a large installation of this solution with multiple nodes and so the setup was pretty complex."

What is our primary use case?

We use vROps to gather all of the information about the infrastructure. We have a huge infrastructure which means that we need a central location where we can find anything and any kind of data. We also massively use it for reporting. 

How has it helped my organization?

This solution has improved my organization because it's much easier to keep track of installed software versions. 

What is most valuable?

The most valuable feature would be the reporting function and the central location for everything. We need reporting for all of the components.

This solution is intuitive and user-friendly. It has evolved pretty well. It wasn't that simple in the beginning but now it's getting better.

What needs improvement?

The speed of the user interface and the upgrade process of the components are features that I would like to see included in the next release. 

What do I think about the stability of the solution?

This solution is stable. It has improved a lot. 

What do I think about the scalability of the solution?

We use one of the largest installations of vROps and it is scalable. 

How is customer service and technical support?

VMware provides good support. We are a GSS customer which means that we have global support with a dedicated engineer from VMware's side so we have no issues with support. 

How was the initial setup?

We use a large installation of this solution with multiple nodes and so the setup was pretty complex. 

What was our ROI?

We haven't seen ROI yet. It might come later.  

What other advice do I have?

I would rate this solution a seven because it's not the best it can be yet. It has room for improvement but it has definitely evolved to become above average. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SeniorSy29b0 - PeerSpot reviewer
Senior Systems Architect at a manufacturing company with 10,001+ employees
Real User
ensures that we don't have servers that are over-subscribed with storage
Pros and Cons
  • "It has helped improve the quality of service to users. It's made sure that we don't have servers that are over-subscribed with storage that starts to end up being at the minimalist points."
  • "For the most part, we have found it to be user-friendly. It has gotten better over time since the first version of vROps that I used. The interface has really improved since then."

What is our primary use case?

We use this solution to determine what systems are being utilized and whether there are issues with VMs.

How has it helped my organization?

It has improved our organization because it allows us to be proactive in regards to catching systems prior to them becoming a critical state.

It has helped improve the quality of service to users. It's made sure that we don't have servers that are over-subscribed with storage that starts to end up being at the minimalist points. 

What is most valuable?

It helps us to determine, over the course of time, whether we need to supply more hardware, memory, or storage.

For the most part, we have found it to be user-friendly. It has gotten better over time since the first version of vROps that I used. The interface has really improved since then. 

What do I think about the stability of the solution?

I haven't had any problems with stability. It has been fine. 

What do I think about the scalability of the solution?

We haven't done a lot in scalability since it's been implemented. 

How are customer service and technical support?

We haven't had to use their technical support. 

Which solution did I use previously and why did I switch?

We had an option of using this solution or not and our group chose to move forward with it. 

How was the initial setup?

After a few earlier iterations, I think the latest version was very easy to deploy. I didn't have to problems with the setup at all, it was very easy. 

What was our ROI?

Not having any downtime is always a return on investment.

Which other solutions did I evaluate?

We use a multiple-monitoring solution but vROps is more tailored towards the environment that we use. We use both solutions hand in hand. The monitoring solutions that we currently use notify us of any issues and whatnot. We use vROps to tell us what the VMs or servers are doing over time. 

What other advice do I have?

I would tell somebody looking into vROps or a similar solution that it's a good product. I haven't had any problems with it. I want to continue using this product moving forward and I would definitely recommend it to a colleague.

I rated this solution a nine because we haven't had any problems with it. It has provided me with the information that I've needed to make sure that our environment stays stable and it provides our users with the needed applications.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastra5c8 - PeerSpot reviewer
Infrastructure Manager at a non-tech company with 1,001-5,000 employees
Real User
It is easy to drill down directly to the root cause of a problem
Pros and Cons
  • "It is easy to drill down directly to the root cause of a problem. It goes from network to storage and having access to all the metrics. When you run 100 percent virtual, then everything is in one tool."
  • "I would like more application dashboards to be available."

What is our primary use case?

Our use case is the monitoring of our storage system. 

We had Oracle running on VMware and wanted to have some metrics about the performance. Also, we wanted some metrics and benchmark tools for our applications, which are highly critical and latency sensitive, to integrate into dashboards so we can pinpoint issues and how they are related.

How has it helped my organization?

When we were having trouble with our Oracle Database, we could pinpoint the root cause that it was disk-related, i.e., disk misconfiguration. Therefore, in vROps, we could see the problem was related to disks.

What is most valuable?

It is easy to drill down directly to the root cause of a problem. It goes from network to storage and having access to all the metrics. When you run 100 percent virtual, then everything is in one tool.

What needs improvement?

I would like more application dashboards to be available.

What do I think about the stability of the solution?

It's very stable. We have never had issues with it.

What do I think about the scalability of the solution?

It's very scalable. We have never had issues with it.

How are customer service and technical support?

I have never needed to use their technical support.

Which solution did I use previously and why did I switch?

We were not using another solution previously. We did not consider anything else before, because nothing else could read our entire VMware stack.

How was the initial setup?

It was straightforward; next, next, and we were finished.

What was our ROI?

It was cost effective, because it fixed our problems.

Which other solutions did I evaluate?

We did consider some other vendors, but due to the pricing and features of those products, we skipped them quite quickly.

What other advice do I have?

It creates simple dashboards. Let it run for a couple of weeks, then it collect all the data you need and you can start to play with it. It is easy to use.

Its first versions were a bit less user-friendly. However, in its latest versions, everything is done with the wizard. We just follow the wizard, and not much knowledge is needed to start directly with the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Admin Expert at Experian
Real User
Troubleshooting Dashboard reduces man-hours fixing issues, but the solution is not intuitive
Pros and Cons
  • "It helps us by our using the Troubleshooting Dashboard to see if there is contention on the VM that's causing performance issues or if it's a problem with the resources it has or if it doesn't have enough. It helps lower the troubleshooting time on virtual machines."
  • "It's getting better from what it used to be but it still has a pretty steep learning curve. It's not super-intuitive when you first log into it. To find a lot of the information you need, you have to dig through multiple categories, subcategories, panes, and dashboards and widgets. They've been making it better by presenting some of the most commonly used ones more in the forefront. But some of the more advanced stuff is still pretty difficult to find."

What is our primary use case?

The primary use case for it is monitoring our VMware state and helping with troubleshooting the VMs. In terms of the performance, it works well for what we're using it for. We hope to expand its use in the future.

How has it helped my organization?

The Troubleshooting Dashboard helps us see if there is contention on the VM that's causing performance issues or if it's a problem with the resources it has or if it doesn't have enough. It helps lower the troubleshooting time on virtual machines.

What is most valuable?

The Troubleshooting Dashboard is probably the best feature, the one that gets used the most.

What needs improvement?

It's getting better from what it used to be, but it still has a pretty steep learning curve. It's not super-intuitive when you first log into it. To find a lot of the information you need, you have to dig through multiple categories, subcategories, panes, and dashboards and widgets. They've been making it better by presenting some of the most commonly used ones more in the forefront. But some of the more advanced stuff is still pretty difficult to find.

The latest version, it has come a long way and I know the next version coming out looks like it's going further. I think they're making great strides there.

What do I think about the stability of the solution?

It's pretty stable. We haven't had many problems with it going down. If it does, it's mostly that the machine runs out of disk space but, other than that, it's up, it works.

What do I think about the scalability of the solution?

I think it scales well. We have a pretty large environment, several thousand VMs, several hundred hosts. It handles things pretty well.

How is customer service and technical support?

We did use tech support when we had problems upgrading it, but otherwise I usually just go in and add a disk space. But tech support has always been pretty good.

What was our ROI?

It reduces man-hour times when trying to troubleshoot machines. As far as return on investment goes, being that it came with the level of licensing we were already getting, we didn't spend extra for it.

What other advice do I have?

I would definitely suggest you use it. It's a really good tool for what we use it for, for troubleshooting machines. The Troubleshooting Dashboard really highlights things pretty well.

I rate vROps a seven out of ten. It might be a ten if they made it a bit more user-friendly, a little bit more intuitive.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Database Systems Admin at a healthcare company with 1,001-5,000 employees
Real User
Monitors not only my vSphere environment but my Epic medical solution as well
Pros and Cons
  • "It enables me to anticipate our system needs, to be able to know if a host is overloaded, to be able to move things off of it... vROps has really helped us focus in on where the trouble spots are, to be able to alleviate those problems before they even become problems, so it's great."
  • "If you use the vCenter stuff, it's okay... but vROps actually gives you more realistic numbers."

    What is our primary use case?

    In my previous organization, the basic utilization was to monitor our systems, to do a better job than just performance counters were showing within vSphere.

    It was a medical institution and we had implemented a solution called Epic. Epic is a big medical system for things like admitting, billing, patient documentation, etc. It's massive. vROps has a plug-in that actually monitors Epic systems.

    In my current organization, it has been performing really well. My current job is also medical and we are going to be using it for the same purposes: Not only monitoring hardware, we're also going to be using it to monitor Epic.

    How has it helped my organization?

    vROps not only monitored my vSphere environment, it was actually able to monitor into my Epic environment, to make sure that all of my transactions and all of the ins and outs of that system were working properly. vROps became a focus of how we monitored and managed the system.

    It enables me to anticipate our system needs, to be able to know if a host is overloaded, to be able to move things off of it. In my case, it's medical. This is something that could be considered life or death. It's critical that my clinical people have access to the resources that they need to accomplish their jobs. It's a 24-hour-a-day, seven-day-a-week job and vROps has really helped us focus in on where the trouble spots are, to be able to alleviate those problems before they even become problems, so it's great.

    It has reduced time to troubleshoot issues, improved the quality of service to users, and provided cost savings through higher capacity utilization.

    What is most valuable?

    Being able to get the proper performance counters was the biggest deal. If you use the vCenter stuff, it's okay when you get the information out of the performance counters there, but vROps actually gives you more realistic numbers.

    What needs improvement?

    Between the previous version and this one, they should keep going with the improvements in how intuitive it is, streamline it more, and keep going with that notion.

    If possible, for the medical industry, I would like to see it work with Epic, being able to focus in on Epic during the installation and have it move right into the Epic role. That would be great.

    What do I think about the stability of the solution?

    Stability has gotten better over time. In general, we haven't had any downtime.

    What do I think about the scalability of the solution?

    I've never had to scale it up. What we did was we set up high-availability and we added failover ability to keep it going, to keep it continuously operational. So as far scaling, we haven't had the need to do that.

    I can see vROps meeting our needs, going forward, for the next five to 10 years.

    Which solution did I use previously and why did I switch?

    It was something that we tried out and then it became our solution. It evolved on us and became something that we could mold to our environment.

    In this case, what made us look at it was its involvement with Epic, having that plugin for it. That's what originally got us going. Epic is an investment, it's huge. So to have something that could bring those components to the forefront, to show you if there are any problem spots, was worthwhile.

    How was the initial setup?

    The latest version of it has been a much easier installation. The previous version I had installed needed a lot of resources, a lot of time to sit and mold it. The new one, not so much. It's been a much easier installation.

    We didn't work with VMware to install it. That's how intuitive it is now. You simply download it and install it. There is obviously some molding that needs to happen with it, but the installation on this current version is much more intuitive and much easier than the previous ones. They've definitely made some improvements. It's pretty straightforward.

    What's my experience with pricing, setup cost, and licensing?

    It's priced competitively.

    Which other solutions did I evaluate?

    Epic actually has its own product to monitor itself. It wasn't until vROps revealed that it had this, and we could see how it operated, that it came to the forefront. So we really didn't focus in on anything else.

    What other advice do I have?

    Work with your VMware TAM, work with your VMware support group to get it installed the first go-round, get used to it. Definitely do a PoC, don't just try to roll it into production. Assess it first.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user601317 - PeerSpot reviewer
    Sr. Systems Engineer at Imperial PFS
    Vendor
    It can track infrastructure problems easier and is able to diagnose problems quicker

    What is most valuable?

    Capacity planning: Being able to see trends, so we can help plan for next year's capacity needs.

    In infrastructure, from host down to storage (being levels), it can track problems easier and is able to diagnose problems quicker.

    How has it helped my organization?

    We're more proactive than reactive, so that's important to our customers.

    What needs improvement?

    The interface can be slow sometimes. I don't know if it's because all the data's being transcribed. When there's an issue, drill down, wait, and that could be a problem.

    What was my experience with deployment of the solution?

    There's lots of whitepapers out there and installation guides. They also offer installation services for you. I highly recommend having them by your side to do it or else you'll be missing out on a couple things.

    What do I think about the stability of the solution?

    We haven't had any issues at all with it.

    What do I think about the scalability of the solution?

    It's perfect.

    How are customer service and technical support?

    Have not used it.

    Which solution did I use previously and why did I switch?

    It's a lot easier to click and drill down, which are two things. It is as important as the capacity planning and business chargeback as well.

    How was the initial setup?

    It was pretty straightforward. Obviously, we had VMware help us through it, but most of it was pretty straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The vendor has to have great support: 24/7 support.

    Which other solutions did I evaluate?

    ManageEngine, and we used Veeam and Veeam ONE. Those were basically the only ones.

    What other advice do I have?

    I would definitely recommend having VMware come in and do a demo about all of the features it has, because a lot of places don't use all the features that are baked in. Thus, they're missing a lot of data that could be useful.

    Definitely look how it helps their company and what the product does, because it's not a one size fits all. So definitely understand what the business requirements are and how vROps helps.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2025
    Buyer's Guide
    Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.