Try our new research platform with insights from 80,000+ expert users
it_user509133 - PeerSpot reviewer
Cloud Operations Manager at a tech services company with 501-1,000 employees
Consultant
You can use it to see the whole perspective or troubleshoot an individual VM.

What is most valuable?

  • Troubleshooting: All the way from the cluster level down to the VM, you can see it as a whole perspective or troubleshoot the individual VM.
  • Creating custom dashboards
  • Customer reporting

We use it to monitor CPU and memory usage. We also monitor our storage for latency, and things like that.

For the most part, we have not used the new features in version 6, such as integration with DRS and capacity planning.

How has it helped my organization?

It has helped identify bottlenecks and contention. One of them was a storage issue; trying to find out what VMs were pulling the highest latency or a highest IOPS, and narrowing it down from there. It also identifies any type of CPU contention ready time or memory issues.

What needs improvement?

The biggest improvement I'd like to see is when you create custom dashboards, there isn’t an easy way to specify custom time settings. When you create a dashboard, it is always statically set for a specific time frame versus specifying a different time frame.
The other improvement would be to be able to create a custom report out of a dashboard you just created.

We do a little bit of reporting. We'd like to get a little more, though.

I'm going to mess with 6.3; maybe it's better. It's improved, but I don't know how much yet.

What do I think about the stability of the solution?

It's very stable. I'm having no issues with stability.

Buyer's Guide
VMware Aria Operations
October 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I haven't really had an issue with it scaling out. We have over 5,000 VMs. No issues.

How are customer service and support?

I've not used technical support for vROps.

Which solution did I use previously and why did I switch?

We were using a little bit of SolarWinds, which was probably the biggest one that we're using at the time.

You can get a lot more granular with vROps, and it's made for what we need specifically, for VMware.

How was the initial setup?

Initial setup was straightforward. It was very simple; right out of the box, it worked. We've been using vROps since they first came out with 5.0 and 5.5. It's come along way with 6.0.

I don’t have any issues with configurations. Once you understand how the templates and the reporting stuff works – once you understand how that comes together – then it's pretty simple to do the reports.

What other advice do I have?

Give it the good 30-day time frame to mess with it and see what it has to offer. Take advantage of the free trial.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user509049 - PeerSpot reviewer
MTS at a transportation company with 1,001-5,000 employees
Vendor
It predicts the future state of the environment. It tells us whether virtual machines are over-committed or under-committed, whether we need to increase or decrease resources.

What is most valuable?

vROps provides visibility into the environment and be able to, from a really quick look, see the health of the environment, and find bottlenecks or issues with an environment; and also to predict the future state of the environment or virtual machines that are over-committed or under-committed, whether we need to increase or decrease resources. That's the most important.

We also use the newer automation features, and the increased integration with DRS for workload balancing and scheduling. One of the pieces I would like to use more is vRealize Orchestrator, which is part of the automation solution for vRealize.

How has it helped my organization?

For example, a lot of times developers normally ask for virtual machines to be oversized, meaning that probably from the vendors, they have requirements for a certain amount of CPU and memory. A lot of times they require, say, 12 CPUs and 64GB of RAM. After they require this, will we have a way to prove that they are not using all those resources? The way to prove it is by using vROps to keep an eye on the utilization for a month. After that month, we what the true resources the VM uses. Then, based on that, we talk to the developers and we can resize the virtual machines.

It probably has also shortened outage times. There was a really widespread issue in our environment; most of our larger systems were not responsive. I was able to log on to vROps and I saw that it was a storage problem that somehow got reflected on other systems. That saved us a lot of time because it was really creating a problem for us.

We have also saved on the CPU and memory side, although not on the storage side.
With its performance management, we saw things speed up. Fine-tuning the VMs helped improve the overall performance for the environment.

What needs improvement?

Definitely something that I would like to be included is more interactions with the multiple vendors, and to be the single management tool or monitoring tool. To be able to manage the storage or network; basically, to integrate with more management tools. For example, for our networking, we use HP OpenView, and then we have a ticketing system to generate alerts and so on. We would like to see more integration on that, with those systems.

What do I think about the stability of the solution?

It is stable. We haven't had any problems with it.

What do I think about the scalability of the solution?

Our environment is definitely growing, but I will say that we've designed the architecture for what we were looking for. At this point, we didn't go above or further up.

How are customer service and technical support?

We have used technical support sometimes. It could be a little bit challenging. A lot of times when we got support, the first person that is working on the ticket probably is not that knowledgeable. Sometimes, we didn't get the answers or the problem solved in a timely fashion, so we needed to escalate. Sometimes that escalation process or escalation person is able to fix the problem basically.

Which solution did I use previously and why did I switch?

We previously used multiple vendors. There were probably four or five vendors. We evaluated vRanger. We evaluated Veeam’s management piece.

We decided to go with vROps basically because for the other vendors, monitoring and managing the virtual environment was a problem, but it was part of a larger problem, their enterprise solution. On the other hand, to get the small piece for VMware, we should get the bigger piece for everything else that we probably won't use.

How was the initial setup?

Initial setup was straightforward. It wasn't that complex.

What other advice do I have?

It is definitely a really reliable solution that completely integrates with VMware.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Aria Operations
October 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
it_user509232 - PeerSpot reviewer
Sr Cloud Architect at a tech services company with 10,001+ employees
Real User
It tells us whether something deviating from best practices, or whether there are capacity problems.

What is most valuable?

The quick dashboard visibility into the environment is the product’s most valuable feature. It gives you a quick comparison of health states; is something deviating from best practices, or are there capacity problems? Potential problems, things like that; those are some of the key things; the quick view of the environments.

How has it helped my organization?

One, we can quickly, whether we're dealing with a customer, a project, a new deal, or somebody's environment, to help them improve their environment. After deploying it, we can quickly analyze the environment, and see quick trouble points that we can actually start targeting and then fixing.

What needs improvement?

An improvement would definitely be quick analytics on what to do. I know they have some of that, but when the product shows a problem, it should also provide recommendations; what can we do to resolve the issue? They just added something like that in version 6.3, from what I saw in a presentation at VMworld. I'm hoping, I haven't seen it yet. That's what I was looking for.

What do I think about the stability of the solution?

Stability has actually improved over the years. The new distributor model they came out with in version 6 is a lot of improvement there. I appreciate it.

What do I think about the scalability of the solution?

Scalability is part of the improvement in version 6, where you can distribute the load and start easily out deploying appliances. Version 6, I think, is greatly improved.

How are customer service and technical support?

For some cases, I have used technical support. The biggest need we have and that comes our way, is how to analyze the data. You have a whole lot of features in there and most people think, Can I call support and ask them about it? That covers most of the questions that I get: How to look at this data and how to interpret it? Here are the metrics vROps shows. What does it really mean? Those are the questions I get more than anything on the support aspect of that.

From a technical infrastructure side, they’re technical support is great. It might require more explanation to people to help them with the interpretation of the data.

Which solution did I use previously and why did I switch?

Actually, there wasn't much that existed, as far as being able to get quick visibility in the environment or point you to pain points. Otherwise, you have to analyze flat file logs and really go through them. That takes a lot of time, especially from an engineer’s perspective, to analyze and see where problems are. Now, you have vROps and the data's fed in and they can quickly say, Here are the stress points; here are the pain points; here are the health points. That's key. As the virtual environment grows, you quickly see where the trouble points are.

Which other solutions did I evaluate?

At the time, I was evaluating all of the other alternatives; I mean third-party providers and similar solutions. In the beginning, there was a lot of data and I couldn’t really utilize it, but it's more intuitive now. I looked at other products, too, but everybody was in that infancy stage at that point in time.

What other advice do I have?

My rating reflects the improvements I've been seeing over the years. As far as being able to get that data analyzed, it started out as a good product but it's really made some good strides in helping me, and doing thing in different environment.

Definitely, take it for a spin. Analyze your environment, look at what it can tell you. Look at the custom reports and dashboards that can really quickly give you a daily view of what your environments performance and their capacity is. That's it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
HaridevNagula - PeerSpot reviewer
Technical Lead Specialist at Hitachi Systems, Ltd.
Real User
Top 10
Has efficient business intelligence features and good stability
Pros and Cons
  • "It provides us with predictive analysis of the capacity, helping us plan the scalability of resources."
  • "The product's support services need improvement."

What is our primary use case?

We use VMware Aria Operations for complete visibility of the configurations. It provides us with predictive analysis of the capacity, helping us plan the scalability of resources.

What is most valuable?

The product has business intelligence features. We can view daily reports of the cloud products.

What needs improvement?

The product's support services need improvement.

For how long have I used the solution?

We have been using VMware Aria Operations for more than four years.

What do I think about the stability of the solution?

I rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

I rate VMware Aria Operations a nine and a half out of ten.

How are customer service and support?

The technical support services could be better. We need to know the business requirements to get the reports. It is a time-consuming process. Sometimes, we have to search for every detail to make a holistic report.

How was the initial setup?

The initial setup is easy. It can be deployed in any environment. It's a very dynamic product.

What other advice do I have?

It is a very good product. We can download and integrate features from the portal using templates instead of creating them. I rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Kunle Oyetola - PeerSpot reviewer
Head Of Business at Zeta-Web Nigeria Limited
Real User
Has good performance and makes it easy to consolidate all the servers
Pros and Cons
  • "I like the fact that the performance is good and that it makes it easy to consolidate all your servers."
  • "If the cost of the license could be cheaper, it would be good."

What is our primary use case?

We use it for data center virtualization and management.

What is most valuable?

I like the fact that the performance is good and that it makes it easy to consolidate all your servers.

What needs improvement?

If the cost of the license could be cheaper, it would be good.

For how long have I used the solution?

We have been dealing with this solution for about three years now.

What do I think about the stability of the solution?

VMware vRealize Operations (vROps) is stable.

What do I think about the scalability of the solution?

It is a scalable solution. We have two clients who are using the product.

How are customer service and support?

The technical support is very good. They get it sorted within the SLA.

How was the initial setup?

The initial setup is straightforward. It took about two weeks to deploy it.

We had a team of one or two engineers for the implementation process.

What was our ROI?

Our customers who have used it have definitely seen an ROI. Instead of using so many physical servers to achieve the same thing, they've reduced it to five physical servers, and they are able to do much more with those five servers.

What's my experience with pricing, setup cost, and licensing?

The licensing model is annual. Compared to the price of other products, VMware vRealize Operations (vROps) is a bit on the high side. If it could be cheaper, it would be good.

What other advice do I have?

I would absolutely recommend the product and would give it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Casious Ben - PeerSpot reviewer
Virtualization Engineer at Ooredoo
Real User
Great integration with VMware environments
Pros and Cons
  • "VMware vROps' most valuable feature is that it integrates well with our VMware infrastructure, which is helpful for us because we can closely monitor our VMs and their performance."
  • "An area for improvement would be application-level monitoring."

What is our primary use case?

I mainly use VMware vROps for capacity planning, performance tuning, and lower-sized VMs.

What is most valuable?

VMware vROps' most valuable feature is that it integrates well with our VMware infrastructure, which is helpful for us because we can closely monitor our VMs and their performance.

What needs improvement?

An area for improvement would be application-level monitoring.

For how long have I used the solution?

I've been working with VMware vROps for four years.

What do I think about the stability of the solution?

VMware vROps' stability is good.

What do I think about the scalability of the solution?

The scalability is fine - normally, it comes with analytic and user-interface VMs, but we've combined them as single VMs, so now we can manage our roots with a single VM.

How are customer service and support?

VMware's technical support is good.

Which solution did I use previously and why did I switch?

We previously used Spectrum but switched to VMware because we already had a VMware environment.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a vendor team.

What other advice do I have?

I would recommend VMware vROps for those with a VMware infrastructure and would rate it as nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Systems Specialist at ALMA Observatory
Real User
Enables me to forecast solution needs in our organization so that they work throughout our five-year budget cycle
Pros and Cons
  • "The most valuable feature is the ability to check the right-sizing of a machine because that way I can assign the real resources that are needed."
  • "There is room for improvement when it comes to the integration with Active Directory. Sometimes I need to log in to the application using my Active Directory account, instead of using the regular admin for vRealize Operations. If I want to deploy this tool to more users, I need that."

What is our primary use case?

It's typically used for our interactions with our software engineers, especially when we are configuring or assigning resources to them. It is the way we get the virtual machine to be right-sized. They usually ask for more resources than they need and with this tool I can manage the resources.

How has it helped my organization?

There was a system with a Docker cluster that was having really bad issues. A server would go down and the machine would move to another server, in this case a virtual machine, bringing down the whole cluster. Thanks to vROps I was able to closely check the resource usage to spread the load, so instead of having three servers we moved to a more stable solution using eight servers.

vROps has helped to decrease overall downtime by about 20 percent.

In addition, we work here with a five-year budget and we need to have a really good forecast to design solutions because those solutions must last for five years. It's not easy to increase the resources of a solution in the middle of this five-year cycle. So vROps helps a lot in seeing how the load is increasing over time. In that way, I can forecast for more than a two-year period and do so for five years, at least.

What is most valuable?

The most valuable feature is the ability to check the right-sizing of a machine because that way I can assign the real resources that are needed.

It's also user-friendly. One of the things that I really like are the ready-to-use dashboards. You can get them from a dashboard marketplace where dashboards are contributed by other people. You can use them in your facility without any problem, and some of them are really useful.

The solution also provides proactive monitoring. It's good to have a baseline of how the machine is normally working. After that you can check if it has gone beyond this baseline. If something goes away from this baseline, it usually means you have a problem and you need to fix it.

What needs improvement?

There is room for improvement when it comes to the integration with Active Directory. Sometimes I need to log in to the application using my Active Directory account, instead of using the regular admin for vRealize Operations. If I want to deploy this tool to more users, I need that.

For how long have I used the solution?

I used vROps a lot about two years ago and I started with it again about two months ago. I'm the person who designed the whole VMware solution at ALMA Observatory and I support all of it and administer the VMware platform, among other things.

What do I think about the stability of the solution?

It's quite a stable solution. I have never had a problem with the solution. Every time I want to see something or check something, it's always there.

How are customer service and technical support?

I have not needed to call VMware for technical support for this solution.

Which solution did I use previously and why did I switch?

We did not have a previous solution. We only used the typical solution in vCenter for checking performance.

I wouldn't say that vROps replaced a lot of other tools but that's because there aren't too many products that are similar to vROps.

How was the initial setup?

We were already customers for vROps, but at first we were not using a lot. Then we needed to do an upgrade and it was not an easy path to follow. But in terms of the setup and configuration, it was straightforward and much better than the old versions. The last version I used was v4 and, compared to that, it was completely easy.

The deployment, even though I was doing other stuff, took one or two days.

What was our ROI?

I don't think the solution saves us money, but with it I can better say how the money is spent.

We provide services to our scientists. I can say, "I will provide you with 20 virtual machines, 20 TB of disk, bandwidth, and I know it costs X. The biggest impact is the way I can see where the resources are that we are using. That makes it worth the cost.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little bit expensive.

Licensing is an issue because there are always changes, and by that I mean cost increases. And that's not only for vROps but for VMware, vSphere, and all the products that are involved.

Which other solutions did I evaluate?

I used Turbonomic a long time ago, but only as a test.

What other advice do I have?

The implementation is easy. You just need to assign resources to install all the virtual machine requirements, but the process is straightforward. My biggest advice is to check the dashboard marketplace because you can find dashboards that are useful to you too. The dashboards are produced by the community. They are free, although some of them need container packs that you need to pay for, or you may need a licensee to use some of them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Solutions Architect at Terrific Tech
Real User
Top 20
Improves efficiency and allows for easy monitoring of the infrastructure capacity
Pros and Cons
  • "The most valuables features are the collection of assets, security, and configuration data settings from each networked virtual environment in the system."
  • "Certificate Management should be simplified for non-technical staff members."

What is our primary use case?

VMware vRealize Operations combines multiple VMware components to deliver integrated performance, capacity, and configuration management capabilities for VMware vSphere, physical and hybrid cloud environments.

I have used VMware vRealize Operations for automating the configuration of provisioning various workloads for our ICT Operations staff.

How has it helped my organization?

This has reduced the time required to provision the various workloads thereby improving our service delivery as ICT Operations.

This solution provides for easy monitoring of the ICT Infrastructure capacity.

There is Workload Optimization that has new host-based placement, fully automated mode, and a historical view of all the nodes.

What is most valuable?

The most valuables features are the collection of assets, security, and configuration data settings from each networked virtual environment in the system. This is very key to our decision making.

The introduction of cross-cloud migration is a plus as this improved efficiency for data center staff. 

What needs improvement?

Certificate Management should be simplified for non-technical staff members.

There is a need for revamping the reporting and improvement on Dashboard to include statistics, which can be used by Finance people on capacity management.

There is a need for improving integration with other hybrid virtual environments. 

For how long have I used the solution?

We have been using this solution for five years.

What do I think about the stability of the solution?

The soultion is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. 

How are customer service and technical support?

The technical support is superb.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup was moderately complex.

What about the implementation team?

It is a mix, where we use our own trained staff with the help of local VMware Partners. The partners are well equipped and have high expertise. 

What was our ROI?

A lot can be realized in terms of efficiencies, including improved service delivery. 

What's my experience with pricing, setup cost, and licensing?

There is a need for training so as to get qualified staff to set up the environment.

The initial costs are a bit on the higher side but the licensing is flexible. 

Which other solutions did I evaluate?

We evaluated third-party solutions such as RackNap.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.