I use VMware Aria Operations for logs in my company. I just use it to manage the logs and to see what is happening in the security logs. VMware vCenter is used to deploy virtual machines.
Senior IT Specialist Network and Security at a marketing services firm with 201-500 employees
Helps easily track and see what is happening where in an organization
Pros and Cons
- "VMware solutions are easy to install."
- "As VMware is moving to Broadcom, I feel the support is becoming really bad."
What is our primary use case?
What is most valuable?
I specifically use the tool for logging and looking over the various traffic flows happening within VMware. It is easy to track and see what is happening where, and it can easily figure out solutions if there are any problems inside VMware's access management tools.
What needs improvement?
As VMware is moving to Broadcom, I feel the support is becoming really bad. There are some areas VMware needs to look into, specifically regarding the connectivity provided by the tool. My company has been facing the aforementioned problem with Aria Operations, and I think it has been more than two months now, and still VMware hasn't found any patches for it. My company is not able to figure out what exactly the problem is with the tool. I am not sure if there is some problem because of the movements. I think that in terms of where the customer experience lies, I feel I have had a bad experience for two or three months, and it keeps on happening, which is impacting my production. I am not sure if VMware is able to find a solution with the product I use or if there is some other problem. There are some current issues with the support provided by Broadcom, making it an area where improvements are required.
For how long have I used the solution?
I have been using VMware Aria Operations for three years. I am a customer of the product.
Buyer's Guide
VMware Aria Operations
October 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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What do I think about the stability of the solution?
The stability of the product is something that depends on how much work a user has with the tool. If you have a very good experience with the tool, then you can do things in a very good procedure. The tool's initial deployment went well with the support from VMware. VMware's support is really good, but because of Broadcom there are some problems. Initially, the new product's implementation and deployment went well with the support from the solution.
What do I think about the scalability of the solution?
Scalability is easy in VMware Aria Operations. The only things you need to manage are the backups and how much expansion you want with the tool. If you take a product from Microsoft or VMware, both work really well for an initial three or four years. Adding something new would mean taking a different approach, and that would depend upon the company's expansion.
My company uses just one function of the product, which is specific to our environment. There might be some other functionalities in the product that might help with certain enhancements in the area of logs, but we don't have the exact scenarios for which we can use the tool's certain functionalities.
How are customer service and support?
If I specifically talk about VMware's support, then the support offered is very good, especially if I don't consider VMware's integration with Broadcom. I rate the tool's support a nine out of ten. I am not sure if I can comment on Broadcom's support services since it is still in the initial stages.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
VMware vCenter is used to deploy virtual machines.
How was the initial setup?
VMware solutions are easy to install. There are some available steps to install the tool and if we follow the steps, I think it is a good solution to work with for anyone.
The tool doesn't take much time to deploy. I am not sure of the time required to deploy the product because our company uses the solution for a specific function, so I believe that it might also have some other functions. The functions my company uses for logs are very easy to deploy since, just after connecting the solution, it starts getting all the logs.
What was our ROI?
It is an easy solution to use, and you need to invest in it only one time by looking at your personal usage and expansion plans. Getting a machine and everything within the solutions and bringing in the tool where you have some availability shortage need to be done only once, after which you can expand it instead of buying a fresh machine for A certain period of time, which can be an expensive affair. A product starts from the day you create a machine in the cloud solution. The solution also provides users with some features and facilities that are specific to the licensing models you have from the tool. Considering how much and what type of licenses you have, the cost might be reduced. For expansion purposes, you don't need to think about new tools because you already have the solution you purchased from VMware. With whatever expansion scope is available in the tool, it is easy to expand the solution to a few more servers. If you are going with other solutions for expansion purposes apart from VMware, then there is a cost involved. The tool is easy to use, but from the cost perspective, there might be a huge difference between other tools and VMware. You have to invest less in cloud solutions because you pay as you work with the tool. You can deploy one machine and then deploy another machine tomorrow. With VMware, you need to invest just once, after which expansion options are already available in it.
What's my experience with pricing, setup cost, and licensing?
If we talk about the cloud solutions that are available in the market, I think that instead of collaborating with VMware and Microsoft or with some other solutions, VMware should focus on providing good cloud solutions. VMware should not take advantage of any other products in the market to provide the cloud version of its products since its pricing might change. For people who don't want to move away from VMware, it can be a pricey product. If you compare the prices of VMware and the cloud solutions along with the components that you may use, I feel that it may be costly.
What other advice do I have?
There is no specific maintenance required for the product, and usually you get an advance notice if something like that is required. It is up to the user to schedule the maintenance as per their timeline.
I have not specifically faced any challenges in managing the solution in our virtual environment. Earlier, there were some problems with the tool.
If the product is able to fulfill your requirements, then I would say that VMware is a good product for you.
I rate the tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 14, 2024
Flag as inappropriateSystem Administrator at Ertekaa
An unified, AI-powered self-driving IT operations management platform for private, hybrid and multi-cloud environments
Pros and Cons
- "I have found the backup extremely useful in my use cases."
- "In this vCenter, my wish is to establish a backup system that doesn't require VIN. It involves creating a backup ticket directly from the vCenter for the virtual machines and performing the backup task for each server, ensuring redundancy without the need for additional software. This would be a preferable solution if all of this could be accomplished within vCenter itself."
What is our primary use case?
In many cases, I have worked with vCenter within our virtualization environment. Some problems result in vCenter becoming corrupted, making it unusable. Consequently, I resort to utilizing it as a standalone server for each issue. This is the primary problem I've faced over the past two years, and for every problem that arises, I manage to resolve it. I've observed that using each server independently is the standard practice, and I occasionally utilize it for various purposes.
What is most valuable?
I have found the backup extremely useful in my use cases.
What needs improvement?
In this vCenter, my wish is to establish a backup system that doesn't require VIN. It involves creating a backup ticket directly from the vCenter for the virtual machines and performing the backup task for each server, ensuring redundancy without the need for additional software. This would be a preferable solution if all of this could be accomplished within vCenter itself.
For how long have I used the solution?
I have been using VMware Aria Operations for the last two years.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate it seven out of ten. Based on my experience, there have been occasional issues with vCenter. One of the recurring problems involves vCenter going offline, and when that happens, I'm unable to resolve it, necessitating the installation and reintegration into the system. This has been an ongoing challenge throughout its entire lifespan. However, when it comes to accessing the servers individually, there's a different issue. While using the solution, there are frequent occurrences where, when I make changes to a machine, such as adjusting RAM or other resources, I sometimes encounter a situation where the data doesn't load properly, resulting in a yellow screen. To rectify this, I have to refresh the page and then make the necessary changes to the machine. While this can be somewhat frustrating, it's not overly difficult for me to manage, and I've learned to handle it without considering it a significant problem.
How are customer service and support?
I haven't taken any formal courses on vCenter, yet I've managed to install and troubleshoot them successfully. I've relied heavily on online resources, and the wealth of information available on the Internet has proven to be a valuable asset. I haven't sought support from any specific company. However, it's possible that in the future, I might encounter a problem that I can't resolve on my own, even with online resources. At that point, reaching out to a company for assistance might be necessary.
How was the initial setup?
It is not difficult but sometimes requires extensive reading and knowledge to install it. It's not a complex task, but I need to fully comprehend everything in order to install it. Sometimes network-related issues can complicate matters, and having a strong background in network infrastructure, including switches and routing, is crucial for successful execution. If there's a preference, I'd appreciate guidance on which one to install. Also, it would be convenient if I didn't have to create everything from scratch on the switch. Some elements may need to be set up physically, and then I can connect them to two switches for network installation, requiring a three-step installation process. The deployment is scheduled for two months to complete the installation and server replacement. This timeframe should encompass all aspects of the solution.
It's not particularly challenging, but it's important to remain close to the users, ensuring that the data is functioning correctly. We need to verify its operation for a week. Out of ten servers, everything is working fine. Then, I'll proceed to another server, following a similar approach, to ensure it is safely set up. We won't be dealing with desktop servers; it's more about efficient and timely execution.
I would rate it six out of ten.
What's my experience with pricing, setup cost, and licensing?
There's a smaller category that stands out due to its affordability, especially for recent versions, which I rate as four or five in terms of value. However, if you're looking for a vCenter with older, more advanced features, it comes at a significantly higher cost, and I would rate it around ten. They provide us with a choice between a recent version and one integrated, and I lean towards the former.
What other advice do I have?
I would rate it overall an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware Aria Operations
October 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Sr. Deputy Director Information Technology at Pakistan Civil Aviation Authority
Integrates well with other products, has a very nice dashboard, and is stable
Pros and Cons
- "vRealize has a very nice dashboard. It integrates well with other products such as those from Oracle."
- "It would be good to have more detailed reports and more details on the dashboard."
What is our primary use case?
This solution is mainly used for the orchestration of servers and for obtaining reports such as utilization reports or load reports.
How has it helped my organization?
In decision making, it is very useful to have a nice dashboard. We have also integrated with QlikView, which is an analytic tool.
What is most valuable?
vRealize has a very nice dashboard.
It integrates well with other products such as those from Oracle.
What needs improvement?
It would be good to have more detailed reports and more details on the dashboard.
For how long have I used the solution?
I've been using it for five years.
What do I think about the stability of the solution?
It is a very stable product.
What do I think about the scalability of the solution?
It is scalable as well. Our system administrators and data center administrators use this product.
How are customer service and support?
VMware provides 24/7 online support, and I would give them a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy because VMware provides 24/7 online support to us. Everything is much easier for us, because of their support.
The deployment took about one to two days. You would need one or two people, such as IT managers, for deployment and maintenance.
What about the implementation team?
We used a third party team for the deployment.
What's my experience with pricing, setup cost, and licensing?
We have licenses on a three year basis. Licensing costs are much higher, but given the stability of the solution, it is a reasonable price.
What other advice do I have?
It's a stable product and is recognized worldwide. It is much more expensive than other products, but it is stable. Therefore, I would rate it at eight on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Tech Specialists at Pearson
It's useful for automation and monitoring our critical environments
Pros and Cons
- "I think vROps is scalable and suitable for our environment."
- "VMware could improve the way VROps forwards critical alerts to Microsoft Teams."
What is our primary use case?
I was previously working remotely and using vRealize Operations in a virtual environment. Now I'm working in person, so we use vROps to monitor our critical systems. We didn't use all of the product's features. We mainly use vROps for monitoring and automation. In addition to my team, the 20-person management team also monitors this environment, so it's about 30 people in total.
What is most valuable?
Mainly we are working on the vSphere monitoring, orchestration, and automation.
What needs improvement?
We are trying to consolidate our data centers, so the monitoring could always be improved. VMware could improve the way VROps forwards critical alerts to Microsoft Teams. I can't give feedback about anything else because we are not using all the features.
What do I think about the stability of the solution?
We haven't had any issues with vROps.
What do I think about the scalability of the solution?
I think vROps is scalable and suitable for our environment.
How are customer service and support?
VMware technical support is good.
Which solution did I use previously and why did I switch?
I also work with ControlUp when our customers need a specific metric. We only use ControlUp for that single feature.
How was the initial setup?
The initial setup isn't complex.
What other advice do I have?
I rate VMware VROps nine out of 10. It's an excellent product for monitoring a VMware virtual environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. IT Analyst, Virtualization Infrastructure at Southern Company
Video Review
Helps Us Understand VSAN Storage, Compute And CPU Capacities In Our Environment
Pros and Cons
- "We use vRealize Operations Manager primarily for capacity management within our environment."
- "vROps is, by its nature, a very complex product."
What is most valuable?
We use vRealize Operations Manager primarily for capacity management within our environment. To understand the capacity that we're using for vSAN storage, for compute and CPU capacity within our virtualization environment.
What needs improvement?
vROps is, by its nature, a very complex product. We have seen a lot of improvements around the usability of the product. With each subsequent version, the product is becoming much more user friendly. It's much faster to get up to the speed on the product, to become familiar with it, and to use the built-in dashboards. Especially, the included dashboards around the vSAN Management Pack, that are now integrated into the product, and are available to use immediately upon installation, without any additional configuration.
Those are areas that the product has been improving drastically, and we are working with VMware as a reference customer, and as design partner, based on our experience, to help continue improving the product.
What do I think about the stability of the solution?
vROps is stable, it's a mature product. We're using the latest release, which is 6.6.1
What do I think about the scalability of the solution?
vROps is extremely scalable. It can size from a small, to a medium, to a large environment. There are options to have HA enabled or disabled, so the product scales extremely well.
How is customer service and technical support?
VMware has a number of support options related to vROps. It's supported as standard production support. It's also supported out of VCS and MCS support. We are a VCS business-critical support customer, and we have had a good support relationship with the product.
How was the initial setup?
With newer versions of vROps, VMware has improved the setup experience drastically. The new versions of the product install very quickly, very cleanly. Adding additional nodes to the environment is very fast, very easy to do.
What other advice do I have?
For us, the most important criteria when selecting a vendor are that we look for a company that's going to support our business cases, that has an established track record of stability, and performance. Someone that's going to stand behind us and support us as we utilize their product. Those things are extremely important as we're evaluating whether to make a purchase.
I rate vRealize Operations as a nine out of 10 today. There are still some areas to improve around the initial user experience. But, the product has improved significantly with the more recent releases.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior Specialist at HCL Technologies
Scalable platform with efficient capacity analysis feature
Pros and Cons
- "It is a cloud-friendly application."
- "The UI interface of the application has been stagnant for a long time."
What is our primary use case?
We use the application for capacity analysis and incident or threat analysis. We can fetch out reports and troubleshoot any incidents using it.
What is most valuable?
The application's capacity analysis feature gives complete insights into how many computing resources we may need soon. It helps us to procure the hardware accordingly.
What needs improvement?
The UI interface of the application has been stagnant for a long time. It could be improved to provide a good experience for the users.
For how long have I used the solution?
We have been using the application for ten years.
What do I think about the stability of the solution?
After the implementation, I never had any issues with the platform's stability.
What do I think about the scalability of the solution?
It is a scalable platform. It has become more user-friendly and supports a broader environment than previous versions. In my earlier experience, I had installed 4000 to 6000 virtual machines and those many hosts.
Which solution did I use previously and why did I switch?
Along with the product, I am using Log Insight from VMware. Also, I have used SRM in the past.
How was the initial setup?
I have been using different versions of the tool for a long time. Thus, the initial setup process was relatively easy and error-free. It is deployed both on-premise and on the cloud. It took a couple of hours to configure all the prerequisites.
What other advice do I have?
It is a cloud-friendly application. Compared to other platforms, it is more stable, scalable, and easy to configure and deploy.
I rate it a nine out of ten, leaving one mark for more improvements or enhancements.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor
Sr. System Admin at a financial services firm with 10,001+ employees
Gives us a good look inside our infrastructure, mostly in terms of capacity and reporting
Pros and Cons
- "It is efficient and easy to manage. We can find what we need from the software's interface."
- "Lately, the chargeback site has improved, but it could be simpler. You need to create your own dashboards. It should be simple to get a virtual machine and break down the compute and storage costs."
What is our primary use case?
We mostly use vROps for troubleshooting and forecasting. We take some reports from previous months and years for capacity and future planning.
How has it helped my organization?
We mostly use it for infrastructure. I know there are many packages for different apps from other vendors, but we mostly use it for VMware infrastructure. It gives us a good look inside our infrastructure, mostly in terms of capacity and reporting.
We have benefited mostly from capacity planning. During some days of the month, we have huge traffic and workloads on our systems. So, we take the previous month's reports and see the month-to-month growth so we can plan next year's capacity planning.
We have integrations with other monitoring systems, so we mostly use vROps for troubleshooting.
What is most valuable?
We mostly create our own alarms and dashboards. We use the metrics in vROps with these dashboards.
It is efficient and easy to manage. We can find what we need from the software's interface.
We did an integration with vROps and Log Insight. We use Log Insight mostly when troubleshooting and creating some alarms to send us notifications
What needs improvement?
Lately, the chargeback site has improved, but it could be simpler. You need to create your own dashboards. It should be simple to get a virtual machine and break down the compute and storage costs.
It is not real-time. It takes samples every five minutes. Therefore, we are not using it for real-time purposes.
For how long have I used the solution?
I have been using it for more than five years.
What do I think about the stability of the solution?
The stability is pretty good. Besides upgrades, we don't have issues with it. There are some issues during upgrades, but I think that is normal. Sometimes, we have some errors during upgrades where we have to start over or fix some things.
What do I think about the scalability of the solution?
Scalability is easy. You can create other vROps machines and add them to the system, making it run like a cluster. It is easy to add more depending on your requirements.
We have a couple of thousand VMs in our environment.
About 10 to 12 people in our team are mainly managing vROps demand. From time to time, it changes but other departments also use it. They don't have administration permissions on the system, but they can create their own views, dashboards, and alerts. So, many people are using it,
Which solution did I use previously and why did I switch?
At my last company, we changed our monitoring system from another tool to vROps because we were not getting actions from it. Therefore, we decided to change it to vROps. Because vROps is a VMware solution, it was easier to integrate and use.
I have used two other monitoring systems. However, I didn't use them for a long time. One was very simple, doing basic monitoring, and the other was a Microsoft tool. They both have many pluses and minuses.
vROps is mainly for virtual infrastructure. The other solutions are for both physical and virtual LAN infrastructure.
How was the initial setup?
The initial setup was not that complex. It was easy to set up and integrate.
The initial setup was just a couple of virtual machines, so it was a very basic installation. It was very fast. However, the implementation of the infrastructure takes months because we need to see how the system works, then decide what to monitor and report. This takes at least a couple of months.
What about the implementation team?
We talked with VMware to set up a straightforward installation of the vRealize suite: Log Insight and vROps.
What was our ROI?
vROps has helped to decrease overall downtime by about 10%. We have many other monitoring solutions. This solution is just a part of our underlying infrastructure.
Log Insight has had a good effect on our overall troubleshooting. We have a huge infrastructure and can't always individually monitor it. We also did some automation for alerts.
What's my experience with pricing, setup cost, and licensing?
The value that we get from vROps is okay. It could be cheaper.
I would recommend doing a PoC before using it. You can get a trial license for 30 or 60 days, so you should test it in your environment before implementing it. You should have some hands-on practice because it may not fit with your environment.
What other advice do I have?
The solution is a little bit complicated to use at the beginning. When you get how it works, it is simple. You can easily make or use dashboards, notifications, and alarms.
vROps capacity allocation and management has helped us save on hardware costs, unneeded licenses, power, or other data center costs. It is not the only solution or system that we use for these purposes, but it helps.
I would rate this solution as an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Server Specialist at a insurance company with 1,001-5,000 employees
Video Review
It has enhanced our ability to troubleshoot and effectively manage our solutions
Pros and Cons
- "It has enhanced our ability to troubleshoot and effectively manage our solutions to understand what clusters are having issues and diagnose those programs right away, so we can be proactive."
- "There were early kinks in the some of the virtual appliances as we rolled them out."
What is our primary use case?
Our primary use case for the product is to to look at all of our infrastructure and provide stats to our performance team for most of our applications. We integrate with vSphere and have a fairly large vSan, which we rely on vRealize Operations to keep on top of to let us know if there are disk failures, alerts, or system health issues. This is pretty much the day-to-day triaging problems of vRealize Operations.
It has been performing very well. We've been a vRealize shop for about five years. There were early kinks in the some of the virtual appliances as we rolled them out, but for the last year and a half, it has been rock solid.
How has it helped my organization?
It has enhanced our ability to troubleshoot and effectively manage our solutions to understand what clusters are having issues and diagnose those programs right away, so we can be proactive. We are now proactive, which we weren't before. We achieve this through vRealize.
We're catching problems earlier. The troubleshooting which goes into it is proactive. One thing I did recently was right-size all my clusters. I did that through vCOPS within a couple hours. I was able to move workloads around to different clusters and optimize my whole environment, which was across about 300 ESX hosts. So, it's very powerful.
We pay attention to disk snapshots which are in the overhead on SAN data stores that we have. They have the ability to collapse different virtual machines to different data stores and do a lot of cleanup. Without that visibility, we would probably have a lot more wasted space and more money that would have been out the door.
What is most valuable?
One of the things that we had to rollout in the last year and a half is compliance. The product has done a great job of ensuring all of our virtual infrastructure is compliant, and we have met all our regulatory compliance, which has been a huge help.
There is rich dashboarding, which has the ability to customize dashboards. It has gotten better with the versions. I have assigned it to some co-ops who learned it within a few weeks and have dashboarding almost right away. It's very intuitive platform.
What needs improvement?
Working with vendors more to suck more pieces in via the infrastructure and do that for zero cost, if we could. While not always based on VMware, if we want to add something in like Microsoft SCOM data, we have to go out and buy it, or certain widgets we have to buy. The more pieces we can receive for free and have everything cooked into vCOPS to give us a single pane of glass (for zero or minimal cost), this would benefit us.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
We don't have any downtime for our vRealize app. It's definitely helped out with the stability of our platforms.
What do I think about the scalability of the solution?
It's very flexible and scalable. Adding things in has become a lot easier along with utilizing some of the capacity analysis features. If I have a project to add in resourcing, I can go to vCOPS, and do an analysis. I can put it through its workflow, then it tells me what to add and it's usually pretty accurate.
How is customer service and technical support?
From time and time again, there's little tweaks you got to make to the vRealize platform. The technical support has been excellent.
I haven't had any problems. Usually within an hour or so, we have diagnosed the problem and have a solution that we either need to implement or implement right away.
How was the initial setup?
I was involved in the initial setup a long time ago.
Now, the lifecycle product has provided some things which are very easy to roll out within the vRealize suite. It is just check things out and roll it out, then it sort of monitors the application. This has greatly enhanced our ability to roll out vCOPS quickly and augment it too.
What was our ROI?
The ability to not have to buy as much hardware. I can look across all my clusters and spread the resourcing out. I can see where I have some low and high points, then not have to go out and buy a whole bunch of blades which I don't need. It has helped us in our capacity analysis and purchasing.
Which other solutions did I evaluate?
We looked at Turbonomic. It was expensive because of their ability to learn your environment. We already owned a piece of the vROPs suite, the compliance manager, so we sort of fell into the suite. We thought we can go out and buy Turbonomic, which will cost us so much money or we get the enterprise product because we already have the compliance manager piece, which is what we did, and never looked back.
It's an excellent solution compared to others. When I first looked at a Turbonomic was a few years ago, they had a few more features than what vCOPS was doing at the time. I gave that feedback and all those features are now in the product. Therefore, there's not much of a comparison today.
What other advice do I have?
- Dig into your requirements.
- Put a list together.
- Then, start taking a look at vCOPS, because it's a great product. It most likely will fit your requirements.
I would highly recommend the product to anybody who is out there. It has saved us a lot of money.
I would give it a nine out of ten. It's an excellent product, but there's always room for improvement. I never give anything a ten.
Most important criteria when selecting a vendor: We usually put together a list of requirements about what we are looking for within the product. One was the extensibility; the ability to kind of have a single pane of glass. This has been one thing which benefited us with vCOPS, as we can snap in almost any other vendor's hardware, whether it be UCS, Dell, or Cisco switches. This was a big requirement for us.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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