What is our primary use case?
The most common use case for vROps is to monitor infrastructure. Infrastructure includes, for example, your virtual machines.
If a customer has an on-premises data center, they tend to integrate their adapters with vROps. This means that if there are any issues, alerts, or anything else that goes wrong with the system, vROps will pick it up.
It will then use an inbuilt algorithm, depending on the events and alert system that you have configured, to trigger an email. This can help you to avoid a lot of problems in the future.
For example, if there are a few appliances that are being monitored by vROps and their root directory or any other issues are getting beyond thresholds, say 80%, it will automatically trigger an email. If you have any ticketing system integrated with vROps, it will then trigger a severity one or severity two ticket to the respective team so that they are aware that there is something that might go wrong if it is not looked at on time.
So, it is basically helping customers to avoid those situations where they might get into any issues or trouble. So, it is monitoring your system.
Another stuff, so it is like if you want to have any visual representation of the data, of the performances, or of the data that has gone through in the last hour, last week, you can create a lot of dashboards on that, which is a visual presentation of the data.
So, it helps you in a long way to monitor and understand your environment.
What is most valuable?
One of the things that is really valuable is its ability to help you implement security measures into your organization's standards. It helps you to have full control over more than 90% of the hardware and network infrastructure where you are installing vROps, so that you can have granular control over the infrastructure, which is pretty important these days.
It's deployed mostly on-premises, but you can deploy it on the cloud as well. So, as most customers today are going for hybrid cloud deployment, they need a tool like vROps to give them a standardized, centralized view to monitor their infrastructure across both on-premises and cloud environments. It provides a single pane of glass to see what is going on across the entire infrastructure.
vROps is a VMware tool, and most of the applications that our customers are running are virtual machines. So, when you have an infrastructure that mostly uses ESXi hypervisors, vROps really help you to have better control over your infrastructure and what is going on. This can help customers to run their day-to-day operations more smoothly.
Moreover, in the older days, we used to perform health checks and other stuff manually. vROps automates a lot of these tasks, which lowers the burden on the operations team so that they don't have to worry about keeping an eye on each and every sort of thing. Even in the off business hours, when no one is there to take care of any stuff, vROps is still monitoring all of the data, appliances, and everything else. This helps them out in a big way.
What needs improvement?
The first area of improvement is cost. VMware licensing is always a bit costly. It has never been an open-source tool or something like that. So there are costs associated with that.
Another thing is that you somehow need to have high-end people to perform the integrations with vROps as well. It's not as easy as it seems to deploy and integrate it with the different systems you want to monitor.
It is user-friendly, but everything needs some specific skill sets. For example, if you go for even vRealize Automation, it comes as a bundle. So vROps is just one part of vRealize Automation suite. So, we need to know the product before we can start deploying it or start using it. We need to have people who have experience with specific tools before we can use them in our day-to-day operations.
So, for me, based on my experience, costing is one thing, and then there are the integration challenges that our company faces. And along with that, it does take up a bit of resources as well. It is resource-intensive.
For how long have I used the solution?
I have not been using it directly because I work as an architect. Whenever there is a project for customers using vRealize Operations in their environment, we are the ones who have been designing the infrastructure with respect to vROps.
So it has been around 12 months or more that I've been associated with projects where I have been helping customers deploy vROps and how to make proper use of this tool.
Buyer's Guide
VMware Aria Operations
November 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability of vROps depends on the environment that you are using it in. vROps comes as a suite, and when you're using it with other VMware products, such as vRealize Automation (vRA), vRealize Network Insight (VRNI), and VMware Cloud Foundation modules, it is already compatible with those products and is generally pretty stable.
For example, when you are using it for virtualized workloads or VMware Virtual Desktop, it's very stable.
What do I think about the scalability of the solution?
It is a scalable solution. You can scale it up depending on your configuration setup.
There are different options for scaling, such as multi-node setups and collector setups. If you need to collect more information from different tools, you can simply add a collector to your environment.
vROps is a good choice in terms of scalability. Even when you scale it up, it's not a big hassle to put more load into the system.
How are customer service and support?
As an architect, we mostly design vROps implementations. The day-to-day operations are typically the ones that reach out to the support team. So, the support is mainly for people who are managed in the customer environment.
We provide guidance on which integrations or adapters to use, and how to get the endpoint systems integrated with vROps. But when it comes to support, it's a matter of cost. VMware offers different levels of support, and the enterprise level of support is quite expensive.
If you're looking for a higher level of support, then it comes with a cost.
Which solution did I use previously and why did I switch?
When I started working with vROps three years ago, the company mostly used vROps. When I joined, I started with the vRealize Suite. And they have different types of monitors. For example, there are different tools for different monitoring purposes. Like, for security, they'll have different tools for log monitoring.
We use vRealize Operations. We use vRealize Automation (vRA). We use VMware Cloud Foundation. That's vCS. And then, we have been using vRealize Network Insight. Then, we have been using Cisco Insight or Cisco FlashStack. These are the few software that I've been working on in the last twelve months. So, different teams will have different tools which are being used.
How was the initial setup?
The initial setup is quite easy and straightforward. The majority of the time, implementing vROps is not time-consuming.
However, if you are migrating from one vROps version to another, you may need to take care of a few things, such as downloading the new configuration and other necessary changes. But overall, vROps implementation is pretty simple.
What's my experience with pricing, setup cost, and licensing?
So, besides the license overall, you have to pay for the type of support you want. With the license, there is a support cost as well.
Typically, people don't just purchase vROps individually. It's usually part of a larger suite, like the vRealize Suite, which is expensive. So, the suite includes vROps along with other software.
If a company purchases vCloud Foundation (vCF) or vRealize Suite, vROps comes with it. vCF and the vRealize Suite have been acquired or purchased by large customers who have the financial resources to support the licensing costs.
For example, I've seen many banking sectors using vROps when they purchase vCS. Recently, I worked on a design for a major European bank, and they were using the entire suite.
So, no one really goes for the individual product because its value is significantly higher when it's part of the suite. So, there are many customers who use it, but the number of people who use it within a team depends on the company. For example, service-based companies that support multiple customers may have different needs based on the number of customers they support. They may train or onboard more resources to use vROps, depending on their requirements.
Which other solutions did I evaluate?
The main reason my company goes with VCS is that they already have a current VMware setup. When people go with the VCS suite itself, suppose you have a VMware virtualized network and VMware workloads running on one platform.
For the network, you may be using different switches, and for storage, you may be using different SANs. So, with this approach, you have to pay different vendors because you're not relying on the same vendor for everything.
And whenever something goes wrong, you have to open different tickets, which can be costly and time-consuming. So, people go for VCS mostly because they are getting everything in one single setup.
VMware has your networking, your virtualization, vSAN storage, vRealize Automation for automating workloads, vROps for monitoring, and VRNI for monitoring specific networks. So, it comes as a bundle, and it's pretty easy for companies to know that if they buy everything from the same vendor, it streamlines their processes.
It also leads to operational efficiency because they are dealing with one vendor. And then, when you have two different products bundled in a suite from the same vendor, compatibility is never an issue. That's one of the main things. Because if you have different vendors and products, there is always uncertainty about whether upgrading one product will be compatible with another product from a different vendor.
And if we look at what VMware has done recently, every year they have validated design guides. So, through that, we'll have everything within that guide, which one is compatible with which, which doesn't work with which, and if there are any limitations with any releases. So, we get everything in one suite.
So, that's the reason most people go with them because they can foresee their future development in terms of hardware, in terms of their workload, or in terms of their business.
What other advice do I have?
First of all, I would always suggest you go for vROps initially and always go for a temporary trial license. That way, you can check your VMware or any workload stuff you have, how your trial license works, and how it works with your production environment. If you have any workloads that you're going to manage through vROps, always go for a trial license first. Don't straight away go with the production license.
Also, always try to use different workloads, different metrics, and different configurations. This is because it also depends on the specific data center you have and the different products you're using. Ensure you are trying to integrate or get the alert generated for most of the products you are trying to integrate with vROps. A POC (Proof of Concept) kind of thing is always required before you go for the production license.
During the trial period, you can see how your dashboard looks, how the alert system is working, if it's not working, and if it's really meeting your security considerations as well. So, these are the things before you fully decide to go for the production license. Always take a trial license integrated with your current setup, which you have appliances and tests on, before you even decide to go ahead with it.
Overall, I would rate the solution an eight out of ten. The reason is that there are many new advancements coming into the market that are AI-enabled. VMware really needs to do more when it comes to preventing alerts. For example, many security tools use algorithms to detect alerts and give you a whole scenario of the reports that show how you can prevent this action from repeating again. These are a few things they absolutely need to work on more.
Also, security has been a boom for companies in the last few years, and considering how important security is, there have been a lot of tools that do the rating. So, it is more integration-friendly if the current tool can be used for any integrations in any environment, which is something VMware is not yet that efficient at. But I would still give it an eight because most of the workloads currently being used are virtualized ones, VMware workloads. For them, it's perfect.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.