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Simranjit Singh - PeerSpot reviewer
Solutions Architect at a tech vendor with 1,001-5,000 employees
Real User
Top 5
Offers granular control over infrastructure, especially in environments using ESXi hypervisors and provides a standardized, centralized view for monitoring infrastructure
Pros and Cons
  • "The initial setup is quite easy and straightforward. The majority of the time, implementing vROps is not time-consuming."
  • "Security has been a boom for companies in the last few years, and considering how important security is, there have been a lot of tools that offer better integrations. So, the current tool can be used for any integrations in any environment, which is something VMware is not yet that efficient at."

What is our primary use case?

The most common use case for vROps is to monitor infrastructure. Infrastructure includes, for example, your virtual machines. 

If a customer has an on-premises data center, they tend to integrate their adapters with vROps. This means that if there are any issues, alerts, or anything else that goes wrong with the system, vROps will pick it up. 

It will then use an inbuilt algorithm, depending on the events and alert system that you have configured, to trigger an email. This can help you to avoid a lot of problems in the future. 

For example, if there are a few appliances that are being monitored by vROps and their root directory or any other issues are getting beyond thresholds, say 80%, it will automatically trigger an email. If you have any ticketing system integrated with vROps, it will then trigger a severity one or severity two ticket to the respective team so that they are aware that there is something that might go wrong if it is not looked at on time. 

So, it is basically helping customers to avoid those situations where they might get into any issues or trouble. So, it is monitoring your system. 

Another stuff, so it is like if you want to have any visual representation of the data, of the performances, or of the data that has gone through in the last hour, last week, you can create a lot of dashboards on that, which is a visual presentation of the data. 

So, it helps you in a long way to monitor and understand your environment.

What is most valuable?

One of the things that is really valuable is its ability to help you implement security measures into your organization's standards. It helps you to have full control over more than 90% of the hardware and network infrastructure where you are installing vROps, so that you can have granular control over the infrastructure, which is pretty important these days. 

It's deployed mostly on-premises, but you can deploy it on the cloud as well. So, as most customers today are going for hybrid cloud deployment, they need a tool like vROps to give them a standardized, centralized view to monitor their infrastructure across both on-premises and cloud environments. It provides a single pane of glass to see what is going on across the entire infrastructure. 

vROps is a VMware tool, and most of the applications that our customers are running are virtual machines. So, when you have an infrastructure that mostly uses ESXi hypervisors, vROps really help you to have better control over your infrastructure and what is going on. This can help customers to run their day-to-day operations more smoothly. 

Moreover, in the older days, we used to perform health checks and other stuff manually. vROps automates a lot of these tasks, which lowers the burden on the operations team so that they don't have to worry about keeping an eye on each and every sort of thing. Even in the off business hours, when no one is there to take care of any stuff, vROps is still monitoring all of the data, appliances, and everything else. This helps them out in a big way.

What needs improvement?

The first area of improvement is cost. VMware licensing is always a bit costly. It has never been an open-source tool or something like that. So there are costs associated with that. 

Another thing is that you somehow need to have high-end people to perform the integrations with vROps as well. It's not as easy as it seems to deploy and integrate it with the different systems you want to monitor. 

It is user-friendly, but everything needs some specific skill sets. For example, if you go for even vRealize Automation, it comes as a bundle. So vROps is just one part of vRealize Automation suite. So, we need to know the product before we can start deploying it or start using it. We need to have people who have experience with specific tools before we can use them in our day-to-day operations.

So, for me, based on my experience, costing is one thing, and then there are the integration challenges that our company faces. And along with that, it does take up a bit of resources as well. It is resource-intensive.

For how long have I used the solution?

I have not been using it directly because I work as an architect. Whenever there is a project for customers using vRealize Operations in their environment, we are the ones who have been designing the infrastructure with respect to vROps. 

So it has been around 12 months or more that I've been associated with projects where I have been helping customers deploy vROps and how to make proper use of this tool.

Buyer's Guide
VMware Aria Operations
November 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of vROps depends on the environment that you are using it in. vROps comes as a suite, and when you're using it with other VMware products, such as vRealize Automation (vRA), vRealize Network Insight (VRNI), and VMware Cloud Foundation modules, it is already compatible with those products and is generally pretty stable. 

For example, when you are using it for virtualized workloads or VMware Virtual Desktop, it's very stable.

What do I think about the scalability of the solution?

It is a scalable solution. You can scale it up depending on your configuration setup. 

There are different options for scaling, such as multi-node setups and collector setups. If you need to collect more information from different tools, you can simply add a collector to your environment. 

vROps is a good choice in terms of scalability. Even when you scale it up, it's not a big hassle to put more load into the system.

How are customer service and support?

As an architect, we mostly design vROps implementations. The day-to-day operations are typically the ones that reach out to the support team. So, the support is mainly for people who are managed in the customer environment. 

We provide guidance on which integrations or adapters to use, and how to get the endpoint systems integrated with vROps. But when it comes to support, it's a matter of cost. VMware offers different levels of support, and the enterprise level of support is quite expensive.

If you're looking for a higher level of support, then it comes with a cost.

Which solution did I use previously and why did I switch?

When I started working with vROps three years ago, the company mostly used vROps. When I joined, I started with the vRealize Suite. And they have different types of monitors. For example, there are different tools for different monitoring purposes. Like, for security, they'll have different tools for log monitoring.

We use vRealize Operations. We use vRealize Automation (vRA). We use VMware Cloud Foundation. That's vCS. And then, we have been using vRealize Network Insight. Then, we have been using Cisco Insight or Cisco FlashStack. These are the few software that I've been working on in the last twelve months. So, different teams will have different tools which are being used.

How was the initial setup?

The initial setup is quite easy and straightforward.  The majority of the time, implementing vROps is not time-consuming. 

However, if you are migrating from one vROps version to another, you may need to take care of a few things, such as downloading the new configuration and other necessary changes. But overall,  vROps implementation is pretty simple.

What's my experience with pricing, setup cost, and licensing?

So, besides the license overall, you have to pay for the type of support you want. With the license, there is a support cost as well.

Typically, people don't just purchase vROps individually. It's usually part of a larger suite, like the vRealize Suite, which is expensive. So, the suite includes vROps along with other software. 

If a company purchases vCloud Foundation (vCF) or vRealize Suite, vROps comes with it. vCF and the vRealize Suite have been acquired or purchased by large customers who have the financial resources to support the licensing costs. 

For example, I've seen many banking sectors using vROps when they purchase vCS. Recently, I worked on a design for a major European bank, and they were using the entire suite. 

So, no one really goes for the individual product because its value is significantly higher when it's part of the suite. So, there are many customers who use it, but the number of people who use it within a team depends on the company. For example, service-based companies that support multiple customers may have different needs based on the number of customers they support. They may train or onboard more resources to use vROps, depending on their requirements.

Which other solutions did I evaluate?

The main reason my company goes with VCS is that they already have a current VMware setup. When people go with the VCS suite itself, suppose you have a VMware virtualized network and VMware workloads running on one platform. 

For the network, you may be using different switches, and for storage, you may be using different SANs. So, with this approach, you have to pay different vendors because you're not relying on the same vendor for everything. 

And whenever something goes wrong, you have to open different tickets, which can be costly and time-consuming. So, people go for VCS mostly because they are getting everything in one single setup.

VMware has your networking, your virtualization, vSAN storage, vRealize Automation for automating workloads, vROps for monitoring, and VRNI for monitoring specific networks. So, it comes as a bundle, and it's pretty easy for companies to know that if they buy everything from the same vendor, it streamlines their processes. 

It also leads to operational efficiency because they are dealing with one vendor. And then, when you have two different products bundled in a suite from the same vendor, compatibility is never an issue. That's one of the main things. Because if you have different vendors and products, there is always uncertainty about whether upgrading one product will be compatible with another product from a different vendor. 

And if we look at what VMware has done recently, every year they have validated design guides. So, through that, we'll have everything within that guide, which one is compatible with which, which doesn't work with which, and if there are any limitations with any releases. So, we get everything in one suite. 

So, that's the reason most people go with them because they can foresee their future development in terms of hardware, in terms of their workload, or in terms of their business.

What other advice do I have?

First of all, I would always suggest you go for vROps initially and always go for a temporary trial license. That way, you can check your VMware or any workload stuff you have, how your trial license works, and how it works with your production environment. If you have any workloads that you're going to manage through vROps, always go for a trial license first. Don't straight away go with the production license.

Also, always try to use different workloads, different metrics, and different configurations. This is because it also depends on the specific data center you have and the different products you're using. Ensure you are trying to integrate or get the alert generated for most of the products you are trying to integrate with vROps. A POC (Proof of Concept) kind of thing is always required before you go for the production license.

During the trial period, you can see how your dashboard looks, how the alert system is working, if it's not working, and if it's really meeting your security considerations as well. So, these are the things before you fully decide to go for the production license. Always take a trial license integrated with your current setup, which you have appliances and tests on, before you even decide to go ahead with it.

Overall, I would rate the solution an eight out of ten. The reason is that there are many new advancements coming into the market that are AI-enabled. VMware really needs to do more when it comes to preventing alerts. For example, many security tools use algorithms to detect alerts and give you a whole scenario of the reports that show how you can prevent this action from repeating again. These are a few things they absolutely need to work on more.

Also, security has been a boom for companies in the last few years, and considering how important security is, there have been a lot of tools that do the rating. So, it is more integration-friendly if the current tool can be used for any integrations in any environment, which is something VMware is not yet that efficient at. But I would still give it an eight because most of the workloads currently being used are virtualized ones, VMware workloads. For them, it's perfect.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SolArch2087 - PeerSpot reviewer
Solutions Architect at a transportation company with 10,001+ employees
Real User
Well integrated with other products, but it was not enterprise-ready for a company our size
Pros and Cons
  • "I like that it's integrated with the other suite of tools. That's a big plus for the tool. It's well-integrated with Log Insight. We use that integration quite a bit."
  • "There are some metrics that are not included in the canned set, that we've created. They call them super metrics in the tool, where you create your own metric. But the super metrics are not really reliable. It might be because we didn't create them correctly, although we did have help from VMware. They also don't translate into newer versions like a canned metric would. One of them is a vCPU to pCPU ratio. That's one that is missing, which should be very simple for them to collect."
  • "When we first bought it, our vision was to use role-based access, give application teams access to view a dashboard for their stuff. We found out that the vROps tool can't handle more than about 20 concurrent sessions... We have some 3000 applications."
  • "The tool itself is not as scalable as we'd like it to be. We have seven or more data centers and we have collectors deployed throughout the whole environment, but we have capacity and performance issues with the tool. We'd like to expand the product so that we would have more capacity, but it has limitations."
  • "On a specific version, it has been stable. But the whole point of the tool is historical data and, twice now, we have lost all of our historical data, as we've tried to move to the next version of the tool. That really removes a lot of the functionality that we've purchased the tool for."

What is our primary use case?

Our primary use case is capacity planning. We do historical metrics gathering to determine if we need to rearrange our hardware resources, expand or contract them.

How has it helped my organization?

I like that it's integrated with the vRA. It is helping us, as we're rolling out automation, to do intelligent placement of new servers, based on the vROps metrics that are being created.

What is most valuable?

They've come up with more canned dashboards, which is great.

Also, it does have hooks into it. I like that it's integrated with the other suite of tools. That's a big plus for the tool. It's well-integrated with Log Insight. We use that integration quite a bit.

What needs improvement?

There are several additional features I'd like to see. 

For one, the metrics. It collects tons of metrics, but it's very unclear what exactly a metric is. There'll be something like a "CPU Usage" and "Usage of the CPU". What's the difference between those two metrics? It turns out there is a difference, but they should make it intuitive so I can say, “I just want to go find this out in the tool.” You can't really do that because you've ended up spending a lot of time creating a report against a metric which wasn't the metric that you thought it was. So I would like to see, when I have the metrics in any of the screens, when I hover over one, that it pop up at least a sentence, if not a paragraph, saying what the metric is and not just that it's the measurement of the CPU. It should say how it's collecting that metric and what the importance is of that metric. That would be very helpful. 

Also, there are some metrics that are not included in the canned set. They call them super metrics in the tool, where you create your own metric. But the super metrics are not really reliable. It might be because we didn't create them correctly, although we did have help from VMware. They also don't translate into newer versions like a canned metric would. One of them is a vCPU to pCPU ratio. That's one that is missing, which should be very simple for them to collect.

So the help on the metrics is super important because there are so many.

It's a little bit too extensible. I love having that freedom to create. But I, and maybe three other people, understand the math enough to be able to use it. Everybody else says, “But where do I click to get that report?"

The other thing is, when we first bought it, our vision was to use role-based access, give application teams access to view a dashboard for their stuff. We found out that the vROps tool can't handle more than about 20 concurrent sessions. For a company our size, we have some 3000 applications. If all these application teams want to have a dashboard up, that somebody is monitoring all day - we had to say nobody gets that because then everybody wants it. That was another thing that we were buying the tool for that we can't do.

What do I think about the stability of the solution?

On a specific version, it has been stable. But the whole point of the tool is historical data and, twice now, we have lost all of our historical data, as we've tried to move to the next version of the tool. That really removes a lot of the functionality that we purchased the tool for.

What do I think about the scalability of the solution?

The tool itself is not as scalable as we'd like it to be. We have seven or more data centers and we have collectors deployed throughout the whole environment, but we have capacity and performance issues with the tool. We'd like to expand the product so that we would have more capacity, but it has limitations.

How is customer service and technical support?

We're a large customer and we have people onsite holding our hand saying, “Sorry. My bad." I think we could have better technical support on this product. We have great technical support on other fronts.

How was the initial setup?

The initial setup was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing is starting to get unmanageable. It used to be a better pricing deal. They were selling us the suite and we were taking advantage of most everything in that suite. 

Something that we're concerned about was in the general session this morning, here at VMworld 2018. They announced the Premier. It's going to be interesting. 

I'm just about ready to send our sales person a text, because we've been VMware shop for a decade and we bought the Enterprise-class license, which was the top-of-the-line, "get everything they have," and we thought we had everything they had. And then they came out with Enterprise Plus. That meant we had to go buy a whole bunch more stuff to convert everything to Enterprise Plus. Well, now they have come out with Premier. They're going to be giving us all sorts of reasons why we need to re-buy everything up to the Premier level. That's getting old with our people with the purses, the supply chain people. That's why they're looking at other options. They just went and bought Turbonomic and they're looking at other options so that we're not so wholly a VMware shop.

From an operations point of view and from an architectural point of view, which is me, it's great to get a whole mess of tools that all integrate together; we've got Lifecycle Manager so that we can make sure they're all at the right versions at the same time. But, on the other hand, you become a one-vendor shop. Nobody likes that. Our leadership is starting to bring in other companies to do various things.

Which other solutions did I evaluate?

We looked at a couple of other products. We looked at Turbonomic and Veeam. But we have a very large relationship with VMware, so we have a hefty discount. We are also very involved with using Log Insight and with using vRA. So we buy the suite and vROps is free. It would cost us more to buy those other tools individually. Since we have the suite, we have the licenses so it makes sense to use it.

That being said, we did buy Turbonomic about a month ago because operations management says vROps is not working for us for the real-time monitoring and automatically adjusting to the environment. vROps is working for historical work, so are still planning on using it for that. Turbonomic does not have historical, so they work together in a way. But We've had to buy, for a few more million dollars, another product whose function, we thought, vROps was going to do all of.

What other advice do I have?

Depending on your use case, I would caution you to know what it does and what it doesn't do. We bought it with pie-in-the-sky hopes that it would really solve everything.

For this product in particular, it just doesn't seem that it was enterprise-ready for a company of our scale, when we tried to adopt it. It's been going through a lot of changes now. I haven't been as involved in the last year with it but I know that they've moved up another rev in the versioning and, of course, everything gets better with each rev. But it was a rocky start for us.

We're still using it and we still have hopes. We're not going to give it to the application teams, but we might give them a scheduled report that at least gives them a non-instantaneous look at their systems.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Aria Operations
November 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Systems Architect at a legal firm with 5,001-10,000 employees
Real User
Gives us granular insight into how the infrastructure is operating down to the storage level, the hypervisor, even the hardware
Pros and Cons
  • "One of the most valuable features is that it gives us granular insight into how the infrastructure is operating and running, down to the storage level, the hypervisor level, even the hardware level. It really gives us a deep dive into what is going on and lets us see. Instead of our having to figure it out, it figures it out for us. It is also user-friendly and intuitive."
  • "I would like to see them bring in metrics for other things in the infrastructure, not just the virtual infrastructure: for example, being able to bring in metrics from my arrays themselves or my fiber channel switches or my ethernet switches. Being able to collect that data would help in being able to lay a holistic view on top of how my entire system is functioning, from the hypervisor all the way down to my end-point."

What is our primary use case?

Our primary use case is to manage our virtual environment, to see where our hotspots are, to see where we can make improvements. It's a driver for us when it comes to purchasing and TCOs, to make sure that our money is focused on getting the most out of what we have, and utilizing the infrastructure we have in place to make sure it runs as efficiently as possible.

How has it helped my organization?

It has helped us with our goal of having a hyperconverged environment where we see workflows running on-prem, we see workflows running in the cloud, and the best place for the workflows to live. vRealize Operations is a key component to the entire infrastructure, helping us automate that whole process.

vRealize Operations and vRealize Automation are key components in making the whole process of automation, and distributing different pieces to the different groups the way we need it done, a lot easier; automating that process to make our infrastructure a lot more agile.

We're also able to bring in IT staff members who don't have to be VMware experts, they don't have to be experts in a particular area. We brought in a few junior guys to manage our environment, provision our infrastructure. We are able to do that with these key pieces to automate that process. They don't have to be a subject-matter expert to be able to figure it out and provision infrastructure.

What is most valuable?

One of the most valuable features is that it gives us granular insight into how the infrastructure is operating and running, down to the storage level, the hypervisor level, even the hardware level. It really gives us a deep dive into what is going on and lets us see. Instead of our having to figure it out, it figures it out for us.

It is also user-friendly and intuitive.

What needs improvement?

I would like to see them bring in metrics for other things in the infrastructure, not just the virtual infrastructure: for example, being able to bring in metrics from my arrays themselves or my fiber channel switches or my ethernet switches. Being able to collect that data would help in being able to lay a holistic view on top of how my entire system is functioning, from the hypervisor all the way down to my end-point.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's a very stable solution. We haven't had any issues with it at all. We rely on it heavily every day so it's something that needs to be up and running. It has been very good for us.

What do I think about the scalability of the solution?

When we need to scale it up it is easily scalable. It fits really well within our organization. As we grow, it can grow along with us, so we don't have any problems seeing our vision through or seeing where we're going to be in a certain period of time.

How are customer service and technical support?

Personally, I have not had to use VMware's technical support. The products work really well so we haven't had too many issues with them. I haven't heard any complaints about technical support from our guys who get "down and dirty" with it, day-to-day. And if we do have technical support issues, in general, I do hear complaints all the time. VMware is never on that list.

Which solution did I use previously and why did I switch?

We were using Foglight when Dell purchased Foglight; it was with somebody else before. That solution was very cumbersome, very hard. We needed to have a couple of people who were Foglight experts to make it work within our infrastructure and get any valuable use out of it. It became more of a burden.

When VMware came to us and said, "This is what we have," we PoC'ed it, liked it, purchased it, and have been using it ever since. Once it is set up, it is easy for our guys to use it and get value out of it, without having to be some kind of expert.

How was the initial setup?

The initial setup and configuration take a little work but once it is set up properly it is very intuitive.

Overall, the setup is pretty straightforward. We have been using vRealize Operations for quite some time and, with every iteration of it, when the vRealize product line rolled out, it became easier, took the complexity out of initial setup and configuration. We're very happy with the way it's working right now.

Every time a new version comes out we're upgrading. The process is very easy. It's painless. When an upgrade comes out it's just one of those things that you put on the calendar and do. It's not anything that we need long, drawn-out planning for. We're confident that when there is an update we won't have any problems getting that update done.

What was our ROI?

ROI is a somewhat difficult question. I haven't sat down and looked, over the years, where the use of vRealize Operations fits within our ROI.

Which other solutions did I evaluate?

We have looked at other solutions. We purchased Veeam not too long ago. Veeam has a product called Veeam ONE that does somewhat the same thing, but the way vRealize Operations integrates with the functionality of other things - like Insight Manager, and vRealize Automation - makes it the thing that brings all the pieces of the puzzle together. Using a third-party product we would be missing that. And it does it better than other pieces, so for us, it was a no-brainer. It would help us out with our vision of using VMware plus it worked better than the other products we looked at and PoC'ed.

What other advice do I have?

I would definitely encourage colleagues to look at vRealize Operations. I would tell them the experience I have had with it and help them see the differences, how vRealize Operations works with other components, depending on how they are using VMware. I would strongly recommend it.

I would rate this solution at nine out of 10 because there is nothing negative about it but I would, again, like to see it able to collect more metrics on things outside my virtual center.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user509148 - PeerSpot reviewer
Senior Solutions Consultant at a energy/utilities company with 1,001-5,000 employees
Real User
The analytics and sizing are the most valuable features.

What is most valuable?

The analytics and sizing are the most valuable features. We saved over a 1000 virtual CPUs, a few terabytes of storage and memory.

I can actually do the historics on any VM that's being used so we can refuse architects that want to throw too much memory or CPU at something. We can do recommended sizing.

For example, they put the SAP Hana environment in, and they sized it to the moon. They kept throwing more and more resources on it; ate up the majority of one of our FlexPods. We proved them wrong and dialed it down.

How has it helped my organization?

A lot of our different tools actually hook into it; they have APIs that actually launch into it. We'll use some Blue Medora or we're going to be putting in a couple bits such as that.

We use UCS for OnCommand Unified Manager, and it has an API that hooks into it. We're installing Log Insight, and then we're also going to be putting in NetApp OnCommand Insight. That's got to hook in there too. All these different products, they always have their own little dashboards. I hate that. I want one, and that's what vROps does.

While we haven’t saved on storage, because of the over-allocation issue I mention elsewhere – we're not going to get two different views – we did save a ton on CPU and memory.

With regards to performance management, over-allocating VMs actually hurts their performance, their computing wait times, so once we started tuning that in, it got a lot better.

What needs improvement?

I want it to have a better view in the thin provisioning. Right now, it shows us what is over-allocated in all of our graphs. That's great, we need to add more, but I don't want to look at red lines every time I log in; makes me think that we have huge issues, not that we just need to add a rack or a shelf. We're using a hyper-converged infrastructure with FlexBots. I'd like a little bit more granularity there, maybe break it into two different views: one would say that we're over-allocated, and the other one would say, "This is how much disk you currently have remaining." It would show the aggregates, because right now it doesn't; basically two lines: what are you using and what's left.

What do I think about the stability of the solution?

It gets a little bit kludgy – slow, sluggish, takes a while – when it gets bigger. We've got a bunch of dashboards that show problem VMs; a lot of different metrics. Those take a while to spin up the more that we expose into it. The database can get a little unwieldy after a while. It is in a lot of infrastructure.

The bigger it gets, the slower it moves.

What do I think about the scalability of the solution?

I think once you start tuning your environment, scalability will get better, but in the beginning, when you just try to throw as much into it as you can so you can see what you have, it can appear as if it's not working as well as it should.

How are customer service and technical support?

We have a Business Critical Support with VMware. I think it's pretty good. In our circumstances – we're currently outsourced, I work with an energy company – our contract only allows the non-international folks to use it, so our folks in India have some difficulties. When we have a problem, if we engage them correctly, it usually gets driven pretty well.

Which solution did I use previously and why did I switch?

When we came in, we went to VMworld in 2015 and we got sold on the idea. We came in and we had no way to do really good reporting on any of our environment; we had 25 years with IBM. It kind of got really hard to get your arms around and figure out what all you had. This gives us an inventory, and when our outsource partner comes back and says, "We don't know what's wrong," we can just go on the console and say, "Well, this is what's wrong." It helped us all be held accountable.

Actually, we wanted the SDDC, and VMware had it, and then we got the whole vRealize Suite. It's pretty good.

How was the initial setup?

Initial setup was complex. We have a very old environment, so there were a lot of issues – mainly our issues, not the tool itself – getting access to service accounts, the infrastructure stood up, and all of that. We needed a project manager from VMware and a project manager from our company to basically work together and it still took a long damn time; a month.

What other advice do I have?

If you don't have it, you need something like it, so you get more out of your infrastructure, because you waste so much in most companies. Everyone always gives resources, no one ever takes them back and looks at that. There's no reclamation, so you waste resources all day.

No other product basically gives you an eyes-on-glass that says, "You're wasting a 1000 CPUs." Or 700, or whatever.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user366990 - PeerSpot reviewer
Business Solutions Architect at TTX Company
Vendor
It ties together metrics that vCenter Server shows individually. I think they should streamline alert and notification setup.

What is most valuable?

The product is valuable - when we start virtualizing everything, specifically in the compute stack – for looking at the health of the ecosystem. It is very difficult to pinpoint your challenges in terms of performance. It also helps understand where your issues lie. vROps actually demystifies that for you, drilling deep into the infrastructure beyond what vCenter Server gives you. It puts together real metrics that make sense to you. For example, if we look at the metrics inside a vCenter Server, we can look independently at, for example, CPU utilization, processor, networking, but it's not tied together to give you a holistic view of the health of your environment. vROps actually does that for you, and then makes recommendations.

The other thing I love about the product is that, with other products like vRA and Orchestrater, we can actually send that information to an automation platform for self-healing and for mediation. That makes it very, very powerful.

How has it helped my organization?

For example, we can actually proactively monitor and anticipate server sprawl, or capacity depletion. We can actually see that coming before it arrives. We can head off issues such as saturation of resources in any particular host, aberrant behavior of applications. We can actually see those issues coming, head them off and manage more proactively, as opposed to reactively.

For example, we have people that have unfettered access to the vSphere environment. They just spin up servers at will, without really any regard for how that's going to have an impact on resources. vROps will give you a health batch, and you can start seeing problems develop before they arrive. It gives you an opportunity to anticipate a problem before it happens, address it and then remediate it before it actually becomes an issue in production.

The main concern, the main dropper right now was capacity planning, capacity management and heading it off.

Storage tends to be something that's always in high demand at our company. We really use this product to get a better forecast of organic growth and new organization. When you're going to look towards your budgeting for future years, you have to have something that's going to provide some type of a benchmark for you in terms of what you need to acquire for that next fiscal year.

What needs improvement?

One of the things about vROps is that, it's very robust. If you want to set up a notification, it's very, to me, involved. If they can streamline some of that through orchestration into what you’re trying to do with setting up alerts and things of that nature, in groups and policies, and tie those things together in a more seamless manner. I think that would be helpful.

There are multiple elements that need to be set up for a purpose, by contrast. I'll compare it to the installation of a vRA; when you set up vRA, it steps you through everything sequentially, like a workflow. If they can put a workflow into vROps for the types of things that you want to set up for policies, triggering and monitoring, I think that'd be very helpful; as opposed to clicking out of one pane, clicking into another pane, referencing what you just set up in a previous pane, those types of things.

Think about if, when you're setting up your triggers and your alerts, it could be something sequential, like through a wizard, or something of that nature. To help you walk through, take you right to the next screen that you need to go to. You don't click out of one area and then back in.

For how long have I used the solution?

We’re not yet using any of the new features in version 6; that’s what I'd like to get to.

What do I think about the stability of the solution?

I think it's very, very stable. When it first came out, I did have some concerns with it. When it first came out, I can understand, as a maiden voyage, that there were some opportunities for improvement. I think VMware has worked very hard, as they typically will do, to remediate those issues. The only issues I had in the beginning was, the amount of information and tuning it required for the information to make sense to the typical admin. It really wasn't there, maturity-wise. I think they've done that now. The health batches now really do make sense to someone who has tuned the environment, or make sure that the application is tuned to their environment.

What do I think about the scalability of the solution?

I think it's incredibly scalable.

We have a small environment. In our production environment we have 60 hosts and only, maybe, 500 VMs. I've not had an opportunity to use it in massive scale but for us, it's been something that we've been able to use.

How are customer service and technical support?

I haven't used technical support; I haven't had the need to.

Which solution did I use previously and why did I switch?

We previously the SolarWinds virtualization manager. The way in which it's licensed, the way in which it provides dashboarding is very, very complicated to use. The information is not easily consumable; it's just not easy digestible. We found that we had licensed versions of it sitting out for years without actually using it, because it just wasn't helpful for us.

I love the fact the vROps is tightly integrated with the other VMware families; purpose-built for running on vSphere. It's purpose built from the ground up by VMware architects and engineers who understand their other products and how they're bringing it to the family. For example, I'm looking to use vROps today to coalesce with vR Orchestrator, so that we could do some of the software mediation types of things through messaging to the vRO platform.

How was the initial setup?

vROps is very, very straightforward to stand up. I would say, much more straightforward than some of the previous iterations. That's one of the other things I appreciate about the products VMware is bringing to market. They're making their products easier to deploy.

Which other solutions did I evaluate?

We looked at VMTurbo, now re-branded as Turbonomic. It didn't bring anything new to the fold for us. The way in which it's licensed is really, I think, a little bit outrageous. I just think VMware continues to do a stellar job in how they put together solutions that are purpose built and threaded together to work as an entire ecosystem.

What other advice do I have?

Give it a chance, put it in a honey pot. I come from a consulting background, so a lot of companies tend to throw something directly into production. They don't actually have the opportunity to spend the time to learn the product first. That gives the product a negative connotation because it doesn't give them the results that they're looking for.

Apply the appropriate principles of project management during your pilot, your proof of concept, proof of technology. Then, pilot it, and then have a clear understanding of what it is, the scope and scale that you're trying to get out of the product. Then tailor your installation for that. I think that'll be something that'll have a higher chance of success.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Amar Sorro - PeerSpot reviewer
Team Lead Virtualization at Hybrid Tech
Reseller
Top 10
Manage and monitor crucial banking operations with deep logging and efficient alerting
Pros and Cons
  • "The most valuable features of VMware Aria Operations include its excellent monitoring capabilities."
  • "I find the stability of VMware Aria Operations to be impressive, rated as a stable nine out of ten."
  • "One area that needs improvement is the solution's connectivity and integration with other products, such as IBM and Huawei servers and storage."
  • "One area that needs improvement is the solution's connectivity and integration with other products, such as IBM and Huawei servers and storage."

What is our primary use case?

The primary use case is within the banking sector, where I utilize VMware Aria Operations for dashboards, logging, and automation. It helps me manage and monitor various operations and environments within the bank, focusing on maintaining crucial data center activities securely.

What is most valuable?

The most valuable features of VMware Aria Operations include its excellent monitoring capabilities. It allows me to perform deep monitoring and logging of the entire environment, providing a quick alarm and warning system through email. These features help me in efficiently managing virtual machines. The solution also offers easy access to VMware KB articles for problem resolution, ensuring quick access to troubleshooting information.

What needs improvement?

One area that needs improvement is the solution's connectivity and integration with other products, such as IBM and Huawei servers and storage. Enhancements in these areas would allow me to have better overall management within a single platform.

For how long have I used the solution?

I have been working with VMware Aria Operations for three years.

What do I think about the stability of the solution?

I find the stability of VMware Aria Operations to be impressive, rated as a stable nine out of ten.

What do I think about the scalability of the solution?

I consider VMware Aria Operations to be very scalable, earning a high rating of nine out of ten.

How are customer service and support?

I rate the customer service and support for VMware very highly, at nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of VMware Aria Operations is straightforward, with multiple products within VMware having an easy installation process.

Overall, I would rate the setup as a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

Pricing involves purchasing an ESXi Enterprise Plus license, which includes VMware Aria Operations. This makes the cost complex to determine individually.

What other advice do I have?

For organizations with large data centers, like those in petroleum or banking, I highly recommend VMware Aria Operations. It provides comprehensive monitoring capabilities across the entire data center on a single page. The biggest advantage of VMware Aria Operations is its deep monitoring and efficient alerting system, which offers detailed notifications. 

I would rate the overall solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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PeerSpot user
Sr. System Engineer at a tech services company with 5,001-10,000 employees
Real User
Quick script deployment , high performance, and good support
Pros and Cons
  • "The performance for monitoring the VM is very good. Additionally, the solution is flexible."
  • "The solution could improve by having more APIs, customized alerts, and documentation."

What is our primary use case?

I use VMware vRealize Operations for troubleshooting, monitoring the storage and network.

How has it helped my organization?

VMware vRealize Operations has helped our organization by providing troubleshooting our systems.

What is most valuable?

The performance for monitoring the VM is very good. Additionally, the solution is flexible.

What needs improvement?

The solution could improve by having more APIs, customized alerts, and documentation.

In the next release, there should be better integration with microservices.

For how long have I used the solution?

I have used VMware vRealize Operations within the last 12 months.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

VMware vRealize Operations is scalable.

We have one team in my organization that uses this solution.

How are customer service and support?

The VMware support is very good. I had a great experience with them, they are the best.

Which solution did I use previously and why did I switch?

I have used Grafana and Prometheus. Each solution has its use case, you need to know what use case you have to know what solution would be best.

How was the initial setup?

I have previously worked with VMware, the installation was not difficult, I did not have any problems.

We have our partial script to repair and deploy the solution in the environments quickly.

What about the implementation team?

I did the implementation myself.

We have a three-person team that handles the maintenance of the solution.

What other advice do I have?

VMware vRealize Operations has very useful technology. We can deploy it on Amazon, but we didn't use the solution on the cloud yet.

I rate VMware vRealize Operations an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SAP Security Consultant at Tata Consultancy Services
Real User
Good alerting and monitoring capabilities and helpful for taking preventative measures
Pros and Cons
  • "Alerts and monitoring were most valuable. It was also pretty user-friendly and interactive. I was able to generate good reports in PDF and HTML formats, which was really helpful."
  • "It wasn't exactly proactive. It was supposed to, but there were a lot of delays. It could also be because of our infrastructure and the way our network was set up. If vROps could be more proactive, that would be nice. It is nice to have the information beforehand, but when there is downtime, it takes a lot of time for us to be able to see an issue in real-time, which becomes a bit challenging. If there is a way to improve the data collection for the whole vCenter that would be nice because data collection takes a lot of time."

How has it helped my organization?

It was helpful in identifying the CPU, memory, and space utilization, which was very much important for us. We needed alerts when the utilization increased a lot, and we were able to inform the customers that we have a particular problem that could be the root cause of the problems that they might face later. They were then able to take some preventative measures in advance, which reduced a lot of problems.

It was very useful for regular monitoring, disk utilization information, and root cause analysis. It was also helpful in identifying why a specific issue is happening or why an error is occurring. 

It enabled us to be more proactive in anticipating and solving problems. We could know beforehand about the machines that might be at risk for high utilization. 

What is most valuable?

Alerts and monitoring were most valuable. It was also pretty user-friendly and interactive. I was able to generate good reports in PDF and HTML formats, which was really helpful.

The visibility that it provided for our infrastructure was pretty good. The snapshots were also useful.

What needs improvement?

vROps did a lot of monitoring, but in one case, we had to use Log Insight instead of vROps because vROps was not able to install the agent to enable us to have multi-monitoring. I don't exactly remember the case, but it involved monitoring all applications.

It wasn't exactly proactive. It was supposed to, but there were a lot of delays. It could also be because of our infrastructure and the way our network was set up. If vROps could be more proactive, that would be nice. It is nice to have the information beforehand, but when there is downtime, it takes a lot of time for us to be able to see an issue in real-time, which becomes a bit challenging. If there is a way to improve the data collection for the whole vCenter that would be nice because data collection takes a lot of time.

For how long have I used the solution?

I used VMware for around five years, from 2015 till January 2021. Except for vCloud Director, I've used most VMware products such as vSphere client, Log Insight, and vRealize Automation.

What do I think about the stability of the solution?

It was pretty stable. I didn't find many errors while deploying the application and after the deployment.

What do I think about the scalability of the solution?

Our environment didn't scale much, so I cannot comment on its scalability.

We had four vCenters. One was in Santa Clara, US. One was in Beijing, China. One was in Manheim, Europe, and one was in Singapore. We also had test centers, and we integrated vROps for testing there. We had one in King of Prussia and one in Switzerland. So, majorly, we had four vCenters for the production environment, and these vCenters worked with around 4,000 virtual machines.

How are customer service and technical support?

I have not used VMware's support for vROps.

Which solution did I use previously and why did I switch?

This was the first tool that we tried to deploy for monitoring.

How was the initial setup?

I was involved in the initial setup of vROps. It was pretty straightforward. Most of the VMware products are pretty straightforward to install.

In terms of the implementation strategy, we have always followed the documentation provided by VMware.

Which other solutions did I evaluate?

We tried to evaluate many solutions, such as Prometheus, Dynatrace, Nagios, and PRTG. It was best for us to go with vROps because it is a VMware product, and it integrates best with VMware vCenter.

What other advice do I have?

I would recommend vROps for an Enterprise environment. Based on my experience, it is a great tool to work with. Rather than having a big vCenter and then installing vROps, it is good to have it when you're starting with a vCenter. That's because data collection takes time, and it would become an overhead for vROps. In such a case, you might need a load balancer and multiple vROps. So, I would recommend having a vROps when you start building a vCenter. It will really help in scaling up the environment, and you'll also know if you'll need to replicate vROps or not.

We didn't use it for workload placement because we didn't have the load balancer for that. It didn't help much in decreasing the overall downtime, and it also didn't affect our operations when it comes to overall downtime due to performance issues.

I would rate vROps an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.