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it_user315723 - PeerSpot reviewer
Systems Engineer at a media company with 1,001-5,000 employees
Vendor
We've gotten rid of shared storage, which is a better solution than an all-flash array. I've heard, however, that maintenance of it causes stability issues.

What is most valuable?

Getting rid of sharing storage, especially VSAN 6. That would be even better than having an all-flash array.

What do I think about the stability of the solution?

I hear a lot of issues of stability whenever you go to maintenance, but people who are having spectacular experiences are not speaking the loudest so it can be hard to tell.

What do I think about the scalability of the solution?

I haven’t looked at configuration maximums but it seems like you can scale it up pretty hard in terms of clusters with vSphere 6.

How are customer service and support?

Customer Service:

In general, VMware customer support is world class. Response time is really quick – you get connected to experts much faster than in other companies, like Microsoft for example.

Technical Support:

All I've seen is community support, especially from bloggers and community experts. I haven’t had any experience.

Buyer's Guide
VMware vSAN
January 2025
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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How was the initial setup?

It's not very different than vSphere 3. If you're comfortable with VMware it’s straightforward. From what Ive seen, it’s a simple install once you have all the hardware. I have heard you have to tweak it performance wise.

What other advice do I have?

Support is up there in the top five things to look at. If you can call, have online communities, easy access to articles. I would also add that if you can get through to someone who has deep knowledge of the product quickly.

Stability, the issue that we have run into is that they are fly-by-night brand new startups and you can get stranded without support.

You need to vet the company, they need to be around in a few weeks to help you. Also, peer reviews are very important – invaluable. Salesmen will tell you everything, we look at whitepapers and vendor supplied information. Google is your friend.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer929742 - PeerSpot reviewer
System support engineer at a financial services firm with 1,001-5,000 employees
Real User
Stable, easy to set up and quick to deploy
Pros and Cons
  • "The scalability has been quite good."
  • "We would like to see even more storage capacity."

What is our primary use case?

We have a backup server using this technology. We move data in real-time. 

What is most valuable?

The solution is very stable.

The scalability has been quite good.

The initial setup is pretty quick and easy.

What needs improvement?

We would like to see even more storage capacity. 

Technical support could be more knowledgeable.

For how long have I used the solution?

I've been using the solution for two to three years. It's been a while. 

What do I think about the stability of the solution?

The stability is good. The solution doesn't have bugs or glitches. It doesn't crash or freeze. It's very reliable and the performance has been great.

What do I think about the scalability of the solution?

The solution is scalable. We have already upgraded to extend it. We do plan to extend it again and we are going to expand.

How are customer service and support?

We've dealt with technical support previously. It would be helpful if they were more knowledgeable. We had a bottleneck with the technical support team. We required a part and we just couldn't get it and it was delayed. It caused an issue around storage for us.

Which solution did I use previously and why did I switch?

We did previously use internal storage solutions.

How was the initial setup?

The initial setup is very straightforward. It's so simple you don't need any technical assistance or anything like that.

The deployment is pretty fast and only takes one to three hours or so. It's not a long process at all. 

What about the implementation team?

We do have an integrator that can assist with the implementation. 

What's my experience with pricing, setup cost, and licensing?

We do have to pay a yearly licensing fee. It's a subscription for the hardware.

What other advice do I have?

I'd rate the solution at a ten out of ten. We are very satisfied with its capabilities.

I would recommend the solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware vSAN
January 2025
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
reviewer965808 - PeerSpot reviewer
Solution Manager at a tech services company with 10,001+ employees
Real User
High performance, scalable, and great technical support
Pros and Cons
  • "The solution has high performance."
  • "VMware vSAN could improve by adding NAS and object storage."

What is our primary use case?

VMware vSAN is a software-defined storage solution and there are no hardware dependencies. We use it for general-purpose workloads or Virtual desktop infrastructure (VDI).

What is most valuable?

The solution has high performance.

What needs improvement?

VMware vSAN could improve by adding NAS and object storage.

For how long have I used the solution?

I have been using VMware vSAN for approximately four years.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

VMware vSAN is scalable.

We have approximately 5,000 people using this solution in my organization. 

Our last customer in India had over 180 servers running.

How are customer service and support?

The technical support has been great from VMware vSAN.

How was the initial setup?

The installation was straightforward. We did not find it difficult.

What about the implementation team?

We have a team of 50 that does the maintenance and support of the solution.

What's my experience with pricing, setup cost, and licensing?

We pay for a license to use the solution through our company CapEx and then we continue to pay annually.

What other advice do I have?

I would recommend this solution to others.

I rate VMware vSAN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Infrastructure Solutions Specialist at Fiber Misr
Real User
Good performance, straightforward to set up, and integrates well with vSphere
Pros and Cons
  • "This product has very good performance when it comes to virtualization storage and works well with solutions such as SAP HANA, Exadata, Hadoop, and Big Data Analytics."
  • "More focus has to be put on deduplication and compression with a hybrid architecture."

What is our primary use case?

We are a solution provider and VMware vSAN is one of the software-defined storage products that we propose to our customers. Most of the use cases that we see from our customers are where they need to utilize their own hardware. When the environment grows then they buy additional storage.

What is most valuable?

This product has very good performance when it comes to virtualization storage and works well with solutions such as SAP HANA, Exadata, Hadoop, and Big Data Analytics.

The most valuable feature is the integration with vSphere.

The deduplication and compression work well. 

One of the benefits of using this solution is that when you need additional storage, you just add it.

What needs improvement?

More focus has to be put on deduplication and compression with a hybrid architecture. The reason is that some customers need to have a more cost-effective solution so they don't want to implement all-flash. As such, they need to use a hybrid environment.

For how long have I used the solution?

I have been working with VMware vSAN for more than ten years, from when vSAN first began.

What do I think about the stability of the solution?

This is a very reliable product.

What do I think about the scalability of the solution?

It is easy to deploy additional machines when you need them for your workload.

vSAN can be expanded up to 96 hosts.

How are customer service and technical support?

The support is very good and they respond quickly.

How was the initial setup?

The initial setup is very straightforward. The length of time required for deployment depends on the number of nodes that it will be installed in. The typical setup takes from one week to two weeks.

What's my experience with pricing, setup cost, and licensing?

The pricing vSAN is very expensive. Enterprise customers can customize their licenses according to their own needs and budget.

What other advice do I have?

There is a cloud offering of this solution but our customers always choose the on-premises version. Most of our customers do not use vSAN as a standalone solution but rather, as part of a hyper-converged infrastructure. We normally propose its use with a product like VxRail and my advice is not to implement it standalone.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1075695 - PeerSpot reviewer
AVP at a computer software company with 501-1,000 employees
Real User
Depending on your applications, it could be more cost-effective and easier to manage on HCI however you still need to compare it against traditional deployment case by case.,
Pros and Cons
  • "Being able to deploy multiple applications with virtual servers is the most valuable for us. The capacity of the system is quite constant so it's got some of the good features."
  • "I think it needs to be more cost-effective. I would also say that even though the capacity is good, there is also room for improvement there. Also, they could improve the security of the system."

What is our primary use case?

We use VMware vSAN in a private cloud. We deploy company (customers') applications using the application servers in VMware. We have about 10,000+ users using it.

How has it helped my organization?

[We deployed it for our customer]

What is most valuable?

Being able to deploy multiple applications with virtual servers is the most valuable for us. 

What needs improvement?

I think it needs to be more cost-effective if customers already have existing SAN to compare with.

For how long have I used the solution?

We have used VMware vSAN for four years. We are using version 6.5 of vSAN.

What do I think about the stability of the solution?

We have not had much of a problem so I would say it is very stable.

What do I think about the scalability of the solution?

Good.

How are customer service and technical support?

We have good support and meet SLA.

Which solution did I use previously and why did I switch?

We switched from traditional deployment to HCI in order to scale and ease management to cope with a large number of applications

How was the initial setup?

The initial setup was easy and straightforward. We had no issues. It took us about a month for installation and configuration.

What about the implementation team?


What was our ROI?


What's my experience with pricing, setup cost, and licensing?

N/A

Which other solutions did I evaluate?

Customer also considered Nutanix.

What other advice do I have?

VMware vSAN may not be the right solution for everyone or for every solution. There might be more solutions that you want to consider depending on your issues of application deployment at hand.  So you have to look at your own factors and compare solutions thoroughly before you make a big decision. I would rate VMware vSAN at an eight on a scale of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1351098 - PeerSpot reviewer
IT Infrastructure Specialist at a computer software company with 51-200 employees
MSP
Good unified administration, very stable, and easy to set up
Pros and Cons
  • "The solution's unified administration is its most valuable aspect."
  • "The solution could maybe improve failure protection."

What is our primary use case?

We primarily use the solution for remote offices as well as medium-sized businesses.

How has it helped my organization?

The solution works well to help businesses simplify their administration. They unify the technology in boxes like vSAN. You see the performance improvements in the configuration with All-Flash.

What is most valuable?

The solution's unified administration is its most valuable aspect.

Our customers like the HCI functionality, and tiering. My customers enjoy the portion of the solution that can improve the performance of virtual machines

There isn't too much learning involved when picking up the system.

What needs improvement?

The solution could maybe improve failure protection. The failure protection for vSAN is very expensive sometimes within the clients. The customers want to be able to tolerate two or three nodes in failure. However, sometimes, the budget is limited. Implementing hyper-converged solutions sometimes are very expensive with the dozens of tolerance of failure.

For how long have I used the solution?

I've been using the solution for at least the last 12 months.

What do I think about the stability of the solution?

In terms of vSAN functionality for stability, I haven't had any client complaints. It seems to work as it is supposed to. There aren't bugs or glitches. It doesn't crash or freeze at all. Our customers are happy.

What do I think about the scalability of the solution?

Sometimes our clients find the scalability to be lacking and it affects performance. They're not sure, if they scale up, how much performance they will have left afterward.

Our clients are small to medium-sized businesses typically. They aren't to big.

I'm not sure if any of our clients plan to increase usage. It's hard to predict, due to the pandemic situation. The majority of my customers don't have plans to upgrade or acquire some additional equipment.

How are customer service and technical support?

I'm usually in pre-sales and therefore don't have any experience with VMware support. I've never personally reached out to them.

The company does, however, offer good documentation.

Which solution did I use previously and why did I switch?

We also sell other solutions. We aren't exclusively using VMware. We also, for example, sell HP solutions. We also work with UHCI with Nimble and SimpliVity and with Cisco, with Nexus, Huawei, or hyper-convergence solutions like Cisco HyperFlex.

My customers typically choose VMware as it is a known platform. The main deciding factor seems to be knowledge of the product itself.

How was the initial setup?

The initial setup isn't too complex. It's pretty straightforward. The entire implementation process, in fact, is very simple.

If I have an infrastructure already in place then deploy it, the configuration of vSAN will take less than an hour. If the implementation is happening from the scratch, with new equipment, then it will take four hours approximately.

What other advice do I have?

We are a partner of VMware.

Customers considering the solution should be aware that the principal benefits they will get from the solution include integration with HCI, NSX, and cloud solutions.

Overall, I would rate the solution nine ut of ten. We've had a good experience overall and our clients are happy with the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CTO300f - PeerSpot reviewer
CTO at a healthcare company with 10,001+ employees
Real User
Provides great performance, natural redundancy, and integration with VMware
Pros and Cons
    • "It would be much improved if we could somehow integrate a better backup with it. Right now, we're using Veeam and it's okay, but I would like more of a VDP vSAN solution. That would be excellent. The VDP, at least the last time we looked at, it was just not quite there."
    • "I would have liked it to have been more scalable. It's scalable but not as much as, for example, the ScaleIO systems were or the Kaminario"

    What is our primary use case?

    The primary use case is for VDI. In fact, we have created what's called a virtual research desktop with VDI, which is insulated because we're dealing with HIPAA data. I think it has performed pretty well.

    What is most valuable?

    I like the fact that I've got some degree of redundancy built in and, of course, the performance is great.

    What needs improvement?

    It would be much improved if we could somehow integrate a better backup with it. Right now, we're using Veeam and it's okay, but I would like more of a VDP vSAN solution. That would be excellent. The VDP, at least the last time we looked at, it was just not quite there.

    What do I think about the stability of the solution?

    I was a little bit worried about the stability initially, because I had an experience about three years ago and I wasn't very happy. But so far, it looks pretty good. I'm actually very surprised that its stability has been improved significantly. So far, so good.

    What do I think about the scalability of the solution?

    I would have liked it to have been more scalable. It's scalable but not as much as, for example, the ScaleIO systems were or the Kaminario. We looked at Kaminario but that was a risky technology, so we didn't want to go there. I think vSAN is okay. It could use a bit more work on the scalability. I think that's key.

    How are customer service and technical support?

    I have not had to use technical support myself but my team has. One of the things that I've heard from my team is that, even when they run into significant issues, they have to go through the whole order of support, and they get frustrated. They get a level-one guy or girl, and that person knows less than my team members do, so that's frustrating. When they get to a level-two or level-three, it's okay.

    Which solution did I use previously and why did I switch?

    We were using Compellent. I was okay with it, but it wasn't performing as well as I would've liked and, certainly, the expense and scaling the thing was just too expensive. The other issue was that the natural redundancy you can build with vSAN, you can't really build that with Compellent, unless you have at least two of them. With two you can replicate between them, but, again, they are expensive systems.

    When selecting a vendor, what's important to me is a partnership. That sums it up. To me, a vendor has to go in with us for the long haul. We can help the vendor and the vendor can help us. We can help each other out. To me, a partnership is key.

    What was our ROI?

    So far, we've been able to replace two Compellents which have cost an arm and a leg. And they're just not as performant as the vSAN. So the ROI has been good.

    Let's put it this way: I think the VDI/vSAN has replaced quite a few of our desktops or laptops. Over the course of time, give us another year or two, I think the ROI will be very significant.

    Which other solutions did I evaluate?

    While vSAN performs pretty well, when we were doing all the performance tests, ScaleIO did pretty well. In fact, it did better than vSAN, but we liked vSAN better because it was more integrated with our VMware environment, obviously. We chose it and we're happy with it.

    What other advice do I have?

    The hybrid storage strategy is not the best thing you can do; for example, when you're mixing standard drives and flash drives, SSDs. Do all SSDs if you can afford it. 

    I give vSAN an eight out of ten. It can stand some improvement, but it's much better than it was three years ago when I looked at it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Systems Administrator at a energy/utilities company with 1,001-5,000 employees
    Real User
    Gave us the storage-processing and CPU power we needed in remote areas
    Pros and Cons
      • "The usability is pretty good but it could use a little tweaking on the UI, with a clearer definition of exactly what some of the things do."

      What is our primary use case?

      Our primary use of vSAN is to set up a deployment of a small subset of clusters that we have out in our gas and oil prepossessing plants, in remote areas.

      Performance-wise, it has gone above and beyond what we originally spec'ed it for. From that respect, for us, it's like the "golden gun".

      How has it helped my organization?

      It gave us the ability to get the storage-processing and CPU power that we needed in remote areas. It's something like "the big bullet in a small gun", where it actually works and does what it needs to do. It's very useful for what we need it to do.

      What is most valuable?

      The most valuable feature is that we're not spending any additional money on an external storage solution for it. It gives us the all-in-one, Swiss Army knife kind of solution.

      What needs improvement?

      The usability is pretty good but it could use a little tweaking on the UI, with a clearer definition of exactly what some of the things do. For example, sometimes when sticking hosts into maintenance mode, you have to re-read the definition a couple of times. I have to say to myself, "Okay. I actually want to evacuate the data off of this host. Or no, I actually don't. I want to keep it there but I still put the host into maintenance mode." So a little bit more clear and concise definition of what some of the options do would help.

      For how long have I used the solution?

      Less than one year.

      What do I think about the stability of the solution?

      The first impressions of its stability were really good. After using it a little bit more and going through some issues with it, it still shows that it's a very robust tool. From that point of view, I'm going to keep on using it.

      What do I think about the scalability of the solution?

      Scalability is very easy. We've already run into one scenario where we've needed some more storage. We were able to provision the drives, slide them into our current hosts in that cluster, and expand it. It was very easy.

      How are customer service and technical support?

      I have used technical support and it leaves a little bit to be desired. I've gone through a few people to get to the person who actually has all the knowledge, who can actually solve the problem.

      Which solution did I use previously and why did I switch?

      There was a lot of Hyper-V deployed out in this environment, and things of that nature. Hardware was coming to a service-contract end, so the next step for us was to get rid of a lot of one-on-one virtualization that was happening with the Hyper-V environment and start consolidating and bringing it down into something that was a little bit more manageable.

      What other advice do I have?

      If you're coming from a small enough environment, where you have to provision out a stand-alone datastore for this, and you don't have the resources to do it, I would definitely say go look at vSAN for that, because you can definitely combine your compute and resources into one environment.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
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      Updated: January 2025
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      Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.