VNF apps.
Engagement Cloud Solution Architect - Ericsson Cloud Services at a comms service provider with 11-50 employees
Technical support is perfect. Storage policies are used to perform operations in the VMs.
Pros and Cons
- "Storage policies are used to perform operations in the VMs. This feature allows you to create storage policies for VMs to get performance, high availability, I/O policies, etc."
- "he list of hardware supported should be increased in the future."
How has it helped my organization?
What is most valuable?
Storage policies are used to perform operations in the VMs. This feature allows you to create storage policies for VMs to get performance, high availability, I/O policies, etc.
What needs improvement?
Hardware supported by VMware vSAN: The list of hardware supported should be increased in the future. I would improve these areas by increasing the number of partners to support as many as possible.
What do I think about the stability of the solution?
We have not had stability issues.
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What do I think about the scalability of the solution?
We have not had scalability issues.
How are customer service and support?
Technical support is perfect. VMware provides some of the best support in the market.
Which solution did I use previously and why did I switch?
We had no previous solution.
How was the initial setup?
With a good hardware design, the setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
I have no advice about pricing.
Which other solutions did I evaluate?
We evaluated Cisco vSAN.
What other advice do I have?
It is easy to design and deploy to react to a changing environment.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are an OEM partner.
Solutions Architect with 501-1,000 employees
The solution is built on commodity hardware. Snapshot management continues to improve with each release.
What is most valuable?
If you really want to squeeze all of the value out of this solution, it should deployed in an all-flash configuration. The all-flash vSAN solution allows customers to take advantage of newer features such as erasure coding, deduplication and compression, greater swap file efficiency and other enhanced management capabilities.
The erasure coding (aka RAID-5/6) feature increases storage capacity efficiency compared to the default RAID-1 fault tolerance method that consumes more space but provides the best performance. Some virtual workloads do not require all of the performance provided by RAID-1. An administrator simply defines a capacity-based storage policy configured for RAID-5/6, which is then quickly applied to the VMs that would require it.
How has it helped my organization?
vSAN is a very cost-effective solution for just about any data center. It is very easy to deploy, scale and manage. The entire solution is built on commodity hardware, so customers do not have to break the bank (or budget) to invest in this technology compared to a much more costly centralized storage array.
What needs improvement?
Snapshot management is something that continues to improve with each release of vSAN. Earlier versions experienced performance degradation, but each version gets more and more efficient with snapshots. The new snapshot format known as “vsanSparse” was introduced in vSAN 6.0, which replaced the traditional “VMFSsparse” formats which involved redo logs.
For how long have I used the solution?
I have been working with VMware vSAN for quite some time now, dating back to the old vSphere Storage Appliance and then vSAN in vSphere 5.5. It has come a long way in a short period of time with many improvements.
What do I think about the stability of the solution?
Anytime I have encountered issues with stability, it usually was the result of a poor design or poor implementation. If you are looking to deploy VMware vSAN properly aligned to your business needs, you should consider a vSAN assessment before anything else. Properly sizing and spec’ing the solution will ensure stability.
What do I think about the scalability of the solution?
Scalability is not a major issue with vSAN. The latest version can scale up to 64 nodes per vSAN-enabled cluster. The nodes can be configured to be very dense when it comes to CPU, memory and local disk configurations. A majority of the 2U servers out there contain up to 24 slots (SSD or HDD). All-flash configurations provide more disk capacity thus making the solution more dense. Scaling the solution is also very easy. Scale up or scale out; it all depends on how the solution was initially sized during the design phase.
How are customer service and technical support?
The stability of the solution has limited the number of times that I have been on a support call for vSAN. The handful of times that I have had to call VMware for support on vSAN, the support experience was phenomenal. The support staff responded swiftly and were very knowledgeable.
Which solution did I use previously and why did I switch?
I did not previously use a different solution but there are various solutions out there in the hyper-converged market that work very well.
How was the initial setup?
The actual implementation of vSAN is very easy to do. Once the equipment is racked, stacked, powered on and installed with ESXi, the vSAN cluster can be up and running very quickly. To avoid any hiccups, it should be properly sized and designed.
What's my experience with pricing, setup cost, and licensing?
Review all of the options available with each vSAN version (Standard, Advanced, Enterprise, ROBO) and look at the solution from a “long-term” perspective. One example would be a vSAN solution that will eventually span multiple sites. The primary site is ready now but the second and third sites are a year or so away from being production ready. In this case, I would recommend to my customer the Enterprise Edition, so they can take advantage of the stretched cluster feature. Once the other sites are ready, the stretched cluster vSAN can be quickly deployed because the proper licensing is already in place.
Which other solutions did I evaluate?
I would certainly consider other options, but I apply that logic to any solution. Always weigh the pros and cons of the solution that you are looking for. Does it satisfy your solution requirements? Does it fit with the long term goals? What type of workloads are being deployed? Cloud integration or some type of automation required? Many factors can and will come into play with choosing the proper hyper-converged solution. Look very closely at each one and do a comparison to determine which solution aligns with your needs the most. Once you have narrowed things down to two or three solutions you can then use the results of the assessment to assist with the final decision.
What other advice do I have?
Invest the time and resources to properly design and size vSAN early on, long before hardware is purchased. It is very important to ensuring stability and its overall functionality. Contact a trusted solution provider or expert and evaluate the existing infrastructure or environment to determine the correct hardware and software configuration. Lastly, VMware is very consistent with releasing up-to-date ready node configurations that are certified and tested for vSAN functionality. Adhere to those guidelines and the solution will be successful.
Disclosure: My company has a business relationship with this vendor other than being a customer: I work for a VMware Partner.
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Virtualization Consultant at a tech services company with 501-1,000 employees
The storage policies allow the administrator to define which VMs have specific storage requirements.
What is most valuable?
The storage policies allow the administrator to define which VMs have specific storage requirements. For example: Our critical VMs have an increased flash read cache percentage enabled. This improves the overall performance of these machines. The ability to specify policies for every kind of VM in your data center improves storage efficiency, as well as improving performance, redundancy, and so on for specific VMs. With traditional SANs, configuring this was only possible on a LUN level. With vSAN, we can do this on the VM objects themselves.
One of the things that surprised me was the way vSAN handles a disk failure. It auto-rebuilds the vSAN objects when a failure has been detected. (Note: There are two kinds of failures, and this has a different effect on the rebuild timer.) But, in the end, the cluster is self-healing without any user input needed. The only thing that is affected is purely the raw storage that is lost with the drive.
How has it helped my organization?
The ease of managing and configuring vSAN. This means that all our VMware administrators are now able to do the daily maintenance and operations. Previously, only a couple of IT administrators were responsible for maintaining our previous storage solution and the complex tasks that came with it.
What needs improvement?
- The daily maintenance can be high, especially due to the lack of documentation and reporting in vCenter, and only on the vSAN health page.
- If the vSAN cluster can’t self-heal due to an internal error, we can’t repair the vSAN cluster ourselves.
- A case with VMware is always needed to fix the issue, resulting in an increased time to resolve. This can be very time-consuming.
- I would like to see more documentation on the errors, impact, and solutions. This could improve the product knowledge.
- Some essential storage features (deduplication/compression) are only available on all-flash vSAN clusters. These limitations need to be taken into account when sizing and designing your environment.
For how long have I used the solution?
We have been using this solution for a year.
What do I think about the stability of the solution?
Keep a close eye on the vSAN HCL. As vSAN is continuously in development, the HCL changes as well and so the HCL gets updates.
When you are planning to upgrade the vSAN version, all other components (ESX version, server firmware, server BIOS) need to be checked to see if they are all on that version’s HCL.
What do I think about the scalability of the solution?
Scalability on vSAN is extremely easy. If the host is compliant with the prerequisites (one SSD and one spinning disk), it will be accepted by the cluster instantaneously. All raw storage will be committed to the vSAN data store and directly available for usage.
In terms of sizing the cluster, as deduplication and compression are only available on all-flash arrays, this can heavily impact the storage capacity of the vSAN cluster.
Since we chose a hybrid-configuration, the lack of deduplication and compression caused a storage growth that exceeded the limits quite rapidly. We had to scale up and address the issue in other ways.
How are customer service and technical support?
Technical support is good. When encountering issues with vSAN, 99% of the time a VMware support case needs to be opened. All of the standard steps of a support case are run through. In the end, a VMware engineer will solve the issue with you and bring the cluster back to a fully healthy state.
Which solution did I use previously and why did I switch?
Our previous hyper-converged system broke down due to a power failure. A new system was needed. vSAN was the logical choice, as we are a VMware Partner.
The way VMware integrated the vSAN hyper-converged storage functionalities in their vSphere Kernel is really revolutionary.
It allows the environment to scale out on storage resources when the business needs it. You no longer have to buy those expensive traditional SAN setups scaled for the “future requirements” that you had in mind at the time.
How was the initial setup?
Even an IT administrator with some basic VMware experience would be able to set up vSAN in just a couple of minutes. This is one of the easiest setups I have had in a while.
Which other solutions did I evaluate?
We had previous solutions, but vSAN was the logical choice.
What other advice do I have?
I would definitely recommend vSAN to others. The old, cumbersome, and traditional storage environments are done and belong to the past. Hyper-converged is the next big thing. It is more cost effective, easier to manage, and scaling up can be done almost on the fly.
I recommend going for an all-flash vSAN setup, if the budget allows it. Some vSAN features like deduplication/compression are only available on an all-flash configuration.
With the falling GB/$, an all-flash is becoming the evident choice. The benefits are there (more features and all-flash performance for all VMs).
Disclosure: My company has a business relationship with this vendor other than being a customer: The company is a VMware Enterprise Solutions Provider Partner.
Virtualization Architect at Grupo Sothis
It adapts to workloads with specific storage policies for virtual machines.
What is most valuable?
Centered on the VMs, it provides simple and centralized management from a single console. VMware vSAN is focused on the virtual machine and not on a datastore or mon. This allows it to adapt to the workload faster with specific storage policies for virtual machines, without needing to change the storage as in a traditional environment.
How has it helped my organization?
Having a single data store for virtual machines, the production of IT administrators has improved because they do not need to work with many LUNs and storage.
What needs improvement?
The web console, VMware vSphere Web Client, is not based on HTML5, which makes it difficult to manage. It slows down and page refresh is not fast; time is wasted. I know that vSphere 6.5 is already based on HTML5.
For how long have I used the solution?
I have used it for one year.
What do I think about the stability of the solution?
I did not encounter any stability issues, as long as it complies with the compatibility matrix.
What do I think about the scalability of the solution?
I have not encountered any scalability issues; very easy to scale.
How are customer service and technical support?
I have not encountered any problems; no calls to support, but support is very good.
Which solution did I use previously and why did I switch?
We previously used a traditional environment. We switched because the hyperconverged systems is very easy to deploy, it can scale and provides performance.
How was the initial setup?
If you do not know about this technology, you cannot put it into production easily, but I know about vSAN, so it was very easy to deploy a vSAN environment.
What's my experience with pricing, setup cost, and licensing?
It's a bit pricey. Indeed, there is hardly any price difference with a traditional setting, but it makes that up with the management and ease of use.
Which other solutions did I evaluate?
Before choosing this product, we also evaluated HPE VSA, Nutanix, and DataCore.
What other advice do I have?
Both vSAN and Nutanix give very good performance, but the support when the infrastructure works with VMware is a simple support; with Nutanix, you have two support vendors if the hypervisor is VMware. Nutanix has a proprietary hypervisor based on KVM.
Disclosure: My company has a business relationship with this vendor other than being a customer: We have a partnership with VMware.
President & CEO at McMillan Consulting
Can have an HA cluster in the absence of a shared storage device or SAN
Pros and Cons
- "The ability to have an HA cluster in the absence of a shared storage device or SAN."
What is our primary use case?
We have a traditional, multi-host cluster with SAN and a small (three host) vSAN cluster alongside it. I built the vSAN cluster mostly to experiment with the platform.
How has it helped my organization?
As a VAR, it has been about gaining expertise in the platform. Additionally, it has allowed us to benchmark against traditional systems. We are now in a good position to help our clients decide when and where to deploy this solution.
What is most valuable?
The ability to have an HA cluster in the absence of a shared storage device or SAN. Not having to retain SAN expertise and the cost of a storage area network (SAN) warranty are big pluses, too.
What needs improvement?
Perhaps a bundle, like Essentials, would allow more businesses to make the leap to the product.
For how long have I used the solution?
One to three years.
What's my experience with pricing, setup cost, and licensing?
I would like to see this technology be made available to smaller businesses, who might benefit from high availability but struggle with the entry fee.
What other advice do I have?
Coming from the early networking days when storage was software-defined, and seeing the announcement of this product caught my interest. The platform has been improved much over the first version. Today, we are comfortable running any of our mission critical apps on it.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Value-Added Reseller
It is easy for deploying and maintenance
Pros and Cons
- "vSAN has just one datastore. so customers do not need to think where to put their VMs, how to design the physical disk RAID, the LUN size, the LUN mapping, etc. when they use NetApp/EMC/HDS or other storage systems."
- "vSAN can help customers save on storage system costs, and also save on the human cost."
- "vSAN is easy for deploying and maintenance, so some customers can do service themselves."
- "vSAN does not have online dedup. When opening the inline dedupe, the performance will be lower than off inline."
- "Virtual machines disk size cannot cap more than a single node. For a VDI user, it may not save enough to hold a file server or exchange server on a single node storage space."
What is our primary use case?
We use vSAN as our server virtualization solution for Dell install of our customer base, and vSAN is our primary solution.
How has it helped my organization?
vSAN can help customers save on storage system costs, and also save on the human cost. For an SI (like us), vSAN can save tech service time and easily deploy for maintenance.
VMware vSphere with vSAN HCI system: It is easy to train customers to operate the system even if they have or do not have a VMware operator KB. Most customers can save tech service time via vSAN. vSAN is easy for deploying and maintenance, so some customers can do service themselves.
What is most valuable?
Simple manager with only one datastore. vSAN has just one datastore. so customers do not need to think where to put their VMs, how to design the physical disk RAID, the LUN size, the LUN mapping, etc. when they use NetApp/EMC/HDS or other storage systems.
What needs improvement?
- Online dedupe
- VM disk size limitations
vSAN does not have online dedup. When opening the inline dedupe, the performance will be lower than off inline.
Virtual machines disk size cannot cap more than a single node. For a VDI user, it may not save enough to hold a file server or exchange server on a single node storage space.
For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer: My compay is a SI.
Solutions Architect at Sequel Data Systems
It integrates with other commonly-used VMware tools, but it lacks deduplication and wastes a lot of mass when striping across multiple nodes and vSphere hosts.
Valuable Features
Simple to set up, manage, and integrate it with tools you’re already familiar (vCenter, vClient) with.
It also gives us a policy-based storage on a per-VM level.
Also if you can apply redundancies to machines, they’re all different.
Improvements to My Organization
- All built within hypervisor
- Easily stood up with hardware you already have
- Truly virtualized storage
- Get rid of all hardware, and you get a much smaller footprint
- Nodes can be in different datacenter, and so can stretch cluster
Room for Improvement
- Good job integrating with vRealize, vCOPS, etc.
- Needs complete integration with vRealize for GUI for drill down analysis
- Would be nice to see features like dedupe because it wastes a lot of mass when striping across multiple nodes and vSphere hosts.
Stability Issues
Some difficulty finding compatible hardware, but if you follow the HCL provided by VMware. and make sure you're buying the correct nodes, storage devices, and SSD’s that are all supported, then it’s a stable product. Even if you have problems, it's still only one phonecall.
Scalability Issues
It supports up to 64 nodes so huge scalability.
Customer Service and Technical Support
As a VMware customer for many years, sometimes it takes a few calls, but they have some brilliant people who can solve difficult technical problems.
Initial Setup
- Setup just a few clicks after hardware all connected, “pretty stupid easy”.
- Customers can test and validate without going out and buying vSAN ready nodes.
Other Advice
It loses points because it lacks lots of performance and deduplication abilities that competitors have.
Disclosure: My company has a business relationship with this vendor other than being a customer: We're a partner.
IT Infrastructure Manager at a healthcare company with 1,001-5,000 employees
As a hospital, our doctors are able to access their patient data quickly using the solution. However, as we were early adopters, tech support had difficulty with our Cisco hardware.
Valuable Features
- It's easy to implement.
- It performs very well.
Improvements to My Organization
The total cost of ownership, as it's really cheap for us and we have budgetary constraints. Plus, as we're a hospital, doctors need to access their patient data quickly, which VSAN allows them to do.
Stability Issues
We haven’t had an issue and we've been using it for about six months now.
Scalability Issues
I find it’s easy to scale, so if you need 100 more VMs, you know the amount of users per node, and you know exactly how much it’s going to cost you to scale up.
Customer Service and Technical Support
Never had an issue.
The only thing is that as we were early adopters, we found tech support was difficult to deal with because our hardware was Cisco, and they didn’t know what we were talking about.
Initial Setup
We had one issue with an MTU, but it didn't take me even a day to set up.
Other Solutions Considered
Basically we're a one man shop – we like to keep our list short and simple: VMWare and Cisco.
Other Advice
Try it out. It’s worth it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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You said that you would like to see this technology be made available to smaller businesses, who might benefit from high availability but struggle with the entry fee. Have you looked at SUSE Enterprise Storage?