We plan to switch products since the hardware nowadays is a little bit outdated and we need to scale up a bit. We are looking for better performance and storage. This is why we are examining other solutions, including VxRail.
Software Specialist at Civilpoint Oy
A stable solution with good support
Pros and Cons
- "The solution is quite stable."
- "We plan to switch products since the hardware nowadays is a little bit outdated and we need to scale up a bit."
What needs improvement?
For how long have I used the solution?
We have been using VMware vSAN for at least 10 years.
What do I think about the stability of the solution?
The solution is quite stable. We have encountered some minor issues but, overall, are quite satisfied.
What do I think about the scalability of the solution?
While the solution is scalable, I feel that this can be better.
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VMware vSAN
October 2024
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How are customer service and support?
Although we have not made much use of the technical support, we found them to be good and helpful in finding solutions.
Which solution did I use previously and why did I switch?
The solutions we previously used were dissimilar to the current one. We had VMware for an extremely long time, at least 15 or 16 years. First, there was VMware servers, followed by us building and setting up VMware custom within a couple of servers.
What's my experience with pricing, setup cost, and licensing?
I feel the pricing to be reasonable. We pay monthly.
What other advice do I have?
We have 50 users making use of the solution in our organization.
I rate VMware vSAN as an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Good performance, straightforward to set up, and integrates well with vSphere
Pros and Cons
- "This product has very good performance when it comes to virtualization storage and works well with solutions such as SAP HANA, Exadata, Hadoop, and Big Data Analytics."
- "More focus has to be put on deduplication and compression with a hybrid architecture."
What is our primary use case?
We are a solution provider and VMware vSAN is one of the software-defined storage products that we propose to our customers. Most of the use cases that we see from our customers are where they need to utilize their own hardware. When the environment grows then they buy additional storage.
What is most valuable?
This product has very good performance when it comes to virtualization storage and works well with solutions such as SAP HANA, Exadata, Hadoop, and Big Data Analytics.
The most valuable feature is the integration with vSphere.
The deduplication and compression work well.
One of the benefits of using this solution is that when you need additional storage, you just add it.
What needs improvement?
More focus has to be put on deduplication and compression with a hybrid architecture. The reason is that some customers need to have a more cost-effective solution so they don't want to implement all-flash. As such, they need to use a hybrid environment.
For how long have I used the solution?
I have been working with VMware vSAN for more than ten years, from when vSAN first began.
What do I think about the stability of the solution?
This is a very reliable product.
What do I think about the scalability of the solution?
It is easy to deploy additional machines when you need them for your workload.
vSAN can be expanded up to 96 hosts.
How are customer service and technical support?
The support is very good and they respond quickly.
How was the initial setup?
The initial setup is very straightforward. The length of time required for deployment depends on the number of nodes that it will be installed in. The typical setup takes from one week to two weeks.
What's my experience with pricing, setup cost, and licensing?
The pricing vSAN is very expensive. Enterprise customers can customize their licenses according to their own needs and budget.
What other advice do I have?
There is a cloud offering of this solution but our customers always choose the on-premises version. Most of our customers do not use vSAN as a standalone solution but rather, as part of a hyper-converged infrastructure. We normally propose its use with a product like VxRail and my advice is not to implement it standalone.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
VMware vSAN
October 2024
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Assistant General Manager at a manufacturing company with 1,001-5,000 employees
Feature-rich, good support, and a trouble-free setup
Pros and Cons
- "Technical support is good."
- "There is always a challenge with their firmware."
What is our primary use case?
We use this product for server virtualization.
What is most valuable?
We have found many of the features to be valuable.
What needs improvement?
There is always a challenge with their firmware. There is different hardware and they are always looking for different firmware that is compatible with vSAN. It is very difficult to find the compatibility matrix.
They need to do some kind of automation in terms of hardware, firmware, and compatibility with the vSAN. They need to do some sort of upgrade for the customer.
I would like to see the upgraded mechanism, and improvements on the hardware so that we can create a VPN.
For how long have I used the solution?
I have been using VMware vSAN for more than two years.
What do I think about the stability of the solution?
It's a stable solution. So far we have not had any issues.
What do I think about the scalability of the solution?
This is a scalable product. As it is only used for server virtualization, we do not consider usage on a per-user basis.
How are customer service and technical support?
Technical support is good. They know what we need. We log a case and they come to us with suggestions to fix the issues.
How was the initial setup?
The initial setup was manageable. It was not a problem.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a university with 1,001-5,000 employees
By deploying the solution we were able to reduce our hardware footprint by half
What is our primary use case?
We use it for hosting all our business products on virtual machines.
How has it helped my organization?
It's cost-effective.
What is most valuable?
- Hyperconverged storage
- Computing
What needs improvement?
The only thing I care about is that the solution is stable, reliable. They need to improve on those factors. I don't want to have to wake up at night to deal with problems.
What do I think about the stability of the solution?
It's pretty stable now. We had some challenges when we deployed them. There were software bugs.
What do I think about the scalability of the solution?
The scalability is pretty good. I'm pretty satisfied with it.
How is customer service and technical support?
Technical support, at times, has not been very good, but we are okay with it now. The problem was that they were not taking care of our issues promptly. They would average a couple of days to get back to us. But if there was a tough question, it would take them days or weeks.
How was the initial setup?
The initial setup was straightforward.
What was our ROI?
We probably reduced our hardware footprint by 50 percent, which is a lot.
Which other solutions did I evaluate?
We looked at other vendors but we chose VMware because it has a good reputation and because the underlying technology is pretty solid.
What other advice do I have?
The solution is an eight out of ten. To get to a ten it would need to be more stable and easier to upgrade.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Gives us flexibility to move machines around without hesitation, but UI could be better
Pros and Cons
- "The most valuable feature is fhe flexibility, the ability to move the machines around without hesitation."
- "The UI could certainly be better. The inside into what's actually going on with vSAN would be nice to know."
What is our primary use case?
The primary use case is bringing redundancy into our plants for failover. It has been performing great.
What is most valuable?
The most valuable feature is the flexibility, the ability to move the machines around without hesitation.
What needs improvement?
The UI could certainly be better. The inside into what's actually going on with vSAN would be nice to know.
What do I think about the stability of the solution?
There have been a few issues, but VWware support has been tremendous in resolving them, so it's been good.
What do I think about the scalability of the solution?
Scalability is easy to do. It's just drop-and-add and you're good.
How is customer service and technical support?
The process with technical support is pretty good. Escalation up to the top-tier engineers is really good. We have a direct path there. There are no problems with tech support.
What was our ROI?
We probably already reached our ROI aftertwo and a half years.
What other advice do I have?
Make sure your storage network is strong. But I would recommend vSAN.
It's a pretty solid product now that's it's at 6.5 Update 2. I know that it's going to get better, but right now I'm pretty happy with where we're at. I would rate it at seven out of ten. Nothing's perfect. There's always room for improvement.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Virtualization Architect at a tech services company with 5,001-10,000 employees
Easy to scale by adding hard drives or servers, but needs replication capabilities
Pros and Cons
- "It is scalable, overall. If you need to add storage, it makes it easy to scale by adding additional hard drives into the existing servers or you can add storage by just adding more servers."
- "I would like to see replication as part of it. I would also like to see direct file access, being able to run SIF shares and NFS and the like. I think that would be critical to continuing the use of it going forward."
- "One of the things that we've had challenges with are when we place hosts into maintenance mode. Sometimes doing so triggers large re-sync processes which can be time-consuming and which have, at times, pushed the capacity to the threshold. I definitely think making some changes in that area would provide some big improvements."
What is our primary use case?
We use it for our compute clusters, for running our virtual machines. We use it for our vROps clusters. Our customers use it for their compute workloads.
What is most valuable?
It is scalable, overall. If you need to add storage, it makes it easy to scale by adding additional hard drives into the existing servers or you can add storage by just adding more servers.
What needs improvement?
I would like to see replication as part of it. I would also like to see direct file access, being able to run SIF shares and NFS and the like. I think that would be critical to continuing the use of it, going forward.
One of the things that we've had challenges with is when we place hosts into maintenance mode. Sometimes doing so triggers large re-sync processes which can be time-consuming and which have, at times, pushed the capacity to the threshold. I definitely think making some changes in that area would provide some big improvements.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Overall, it's stable. When it's designed properly for the proper workloads, it's a very stable product. We had some challenges, initially, with getting the workloads aligned to the proper storage policies and configurations, but since we worked through that it has been very stable.
How is customer service and technical support?
Technical support is getting better. We've been using vSAN for a couple of years now. Initially, it was a little more challenging, but it seems like GSS is scaling up as well and, perhaps, learning the product along with us, at times. But overall, they do a great job in giving us support when we need it.
How was the initial setup?
The initial setup is pretty easy. I would like to have some additional automation wrapped around it. In the earlier versions, PowerCLI was very limited, but as the versions have progressed the modules have progressed as well. It's getting better. I consider it to still be a fairly new product and, over time, it's continually getting better and better.
What other advice do I have?
Properly align your workloads to the storage policies and make sure you know what your workloads are before you leverage vSAN. Have a good understanding of the size of your VMs, the amount of change that they have, and how you are going to be doing maintenance in your cluster. Understand the workload and what you're going to be doing with it before you jump in.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Engineer/Partner at a tech services company with 1,001-5,000 employees
Adding new nodes and expanding vSAN forward is simple and non-disruptive for a lot of our customers
Pros and Cons
- "Adding new nodes and expanding vSAN forward is simple and non-disruptive for a lot of our customers."
- "It is easy to find information out there, not only from searching the web, but even the times I have engaged VMware support."
- "I would like more integration with the hardware when it comes to disc types and supporting the newer types of storage."
- "I would like compression and deduplication to be offered for offloading hardware, instead of doing it with software. That would be nice."
What is our primary use case?
We use vSAN because it's a VMware product which integrates with all the other virtualization, and it simplifies hyper-converged environments.
What needs improvement?
- I would like more integration with the hardware when it comes to disc types and supporting the newer types of storage.
- I would like compression and deduplication to be offered for offloading hardware, instead of doing it with software. That would be nice.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The latest version is very stable. It had a couple of hiccups in the earlier versions. The deployment and integration were simple, but we did have some bugs that we hit on, which have since been fixed.
What do I think about the scalability of the solution?
Adding new nodes and expanding vSAN forward is simple and non-disruptive for a lot of our customers. It makes it simpler so we are not doing late night deployments, and we can answer the needs of the business immediately.
How is customer service and technical support?
It is easy to find information out there, not only from searching the web, but even the times I have engaged VMware support. We were able to get an engineer within minutes of opening a case who understood vSAN, and they were able to help us out.
How was the initial setup?
The initial setup for vSAN is simple. A couple clicks, we were up and running.
It does takes more time to rack it than to actually configure it.
What other advice do I have?
As far as a software-based, storage control product, it is great. They are staying ahead of a lot of the competition out there. vSan is what a lot of the competition is using.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Manager at IRSANE TECH
It is easy to use. Raw disk and block disk could use improvement
What is our primary use case?
Virtual Desktop.
How has it helped my organization?
Easy to use.
What is most valuable?
Horizon VDI
What needs improvement?
Raw disk and block disk.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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