We're primarily using this solution for VDI.
EVP for Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
Offers a single console for management, is easy to set up, and is very stable
Pros and Cons
- "I have found the solution to be scalable."
- "The pricing could be better when it comes to renewing the licenses."
What is our primary use case?
How has it helped my organization?
Previously, we were using three-tier architecture. Therefore, we would have three different consoles. However, after adopting a CA solution, we are only on a single console and we have cut down the EU engineers we needed as we didn't require multiple engineers for managing multiple layers. Now, we have a single engineer who can manage everything from the top layer from a single console.
What is most valuable?
The single console for management is the most valuable aspect of the solution.
The initial setup is very simple.
The solution has been quite stable.
I have found the solution to be scalable.
What needs improvement?
VMware is currently working on quite a lot of improvements and they're coming out with lots of novel features in their new releases. There's only one improvement area, and that is it needs a little bit more software and hardware to make it similar to Nutanix.
The pricing could be better when it comes to renewing the licenses.
Technical support could have a faster response time.
It's hard to come up with an exact feature that might be good to include in a future release, as each customer is different and each customer likely has different feature needs.
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VMware vSAN
March 2025

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842,651 professionals have used our research since 2012.
For how long have I used the solution?
I've been using the solution for almost four years at this point. It's been a while now.
What do I think about the stability of the solution?
The solution is very stable. We have been using VMware for almost more than 10 years and there have been no issues regarding VMware products. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution is scalable. If a company needs to expand it, it can do so.
How are customer service and support?
Technical support is quite good. Occasionally, it could be faster sometimes, however, largely, I have been pleased with the level of response I get.
How was the initial setup?
The product's initial setup is not overly complex or difficult. I found it to be straightforward and relatively easy. A company shouldn't have any issues with the setup process.
What's my experience with pricing, setup cost, and licensing?
When it comes to the renewal of the license, it's a very expensive solution.
We require price protection. VMware doesn't provide price protection. Many other products provide that, however, it's not something that VMware does.
What other advice do I have?
We're a VMware partner.
I'd rate the solution at an eight out of ten.
If you are using VMware for a long time, there is no need to change your platform, and you can easily add vSAN as a solution. On top of that, there are multiple tools available to be able to have a hybrid cloud solution available for vSAN. If you go with the VMware Cloud, you've got the SCA as well as a hybrid cloud solution in a single product. If you are not willing to use VMware, then you can definitely choose either Nutanix or maybe a Microsoft option or any number of other solutions that may be available in the market.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

Manager at IRSANE TECH
It is easy to use. Raw disk and block disk could use improvement
What is our primary use case?
Virtual Desktop.
How has it helped my organization?
Easy to use.
What is most valuable?
Horizon VDI
What needs improvement?
Raw disk and block disk.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware vSAN
March 2025

Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,651 professionals have used our research since 2012.
Technical Consultant EUC and Cloud at a tech consulting company with 51-200 employees
Easy to configure vSAN. I have configured with in 30 minutes. IOPS is comparatively best to run VDI solution.
Pros and Cons
- "IOPS is comparatively best to run VDI solution."
What is most valuable?
Easy to configure vSAN. I have configured with in 30 minutes. IOPS is comparatively best to run VDI solution. Policy based profiling is a best advantage. Recently VMware launched iscsi support for vSAN is an added advantage.
For how long have I used the solution?
2 months back we started using this.
What was my experience with deployment of the solution?
Yes. MTU settings will be vary depending upon network switch.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
9
Technical Support:I haven't contacted any technical support.
Which solution did I use previously and why did I switch?
Earlier customer has used Netapp and EMC storages, In that they faced issues on stability and scalablity.
How was the initial setup?
Its straightforward.
What about the implementation team?
I have deployed this solution to end customer.
What was our ROI?
Not yet calculated
What's my experience with pricing, setup cost, and licensing?
Its reasonable, compare with other storage vendors
Which other solutions did I evaluate?
No
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Operations Manager at a tech services company with 1,001-5,000 employees
Software-based deduplication and compression is a valuable feature.
What is most valuable?
Deduplication and compression: Software-based deduplication and compression optimizes the all-flash storage capacity.
What needs improvement?
Compared to other vendors, vSAN is compatible with more expensive hardware, and Nutanix is available on multiple hardware platforms, like Supermicro, Dell and Lenovo.
For how long have I used the solution?
I have used it for two months; just for test purposes.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We have not encountered any scalability issues.
How are customer service and technical support?
Technical support is 10/10.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
Initial setup was straightforward; I had the KB from VMware to help me deploy the solution.
Which other solutions did I evaluate?
Before choosing this product, we evaluated OpenStack Object Storage.
What other advice do I have?
It is a good solution for customers that are looking for performance, storage efficiency, and scalability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
R&D Engineer at a tech vendor with 51-200 employees
With the snapshot feature, we are able to keep our system in a specific status. A "unified system" that can support block + file + object, would help users face hybrid cloud environments.
What is most valuable?
Snapshot: You know, that is amazing.
In our routine work, there is repeatable testing and validation. With the snapshot feature, we are able to keep our system in a specific status, including application parameters and network settings.
That has totally reduced our valuable time.
How has it helped my organization?
Currently, the work style of our organization has changed; when we get new projects, we can rapidly handle them.
What needs improvement?
If vSAN developed a "unified system" (that can support block + file + object), it would help users a lot in facing hybrid cloud environments.
I would prefer to use a complete and deep dashboard so I can give a supervisor a way to easily monitor the status of all drives and pool tiers. I think that would be a powerful feature for the future.
For how long have I used the solution?
I have used it for two years.
What do I think about the stability of the solution?
Stability is great; however, you have to notify your counterparts if the system breaks down. :-D
What do I think about the scalability of the solution?
Many popular SDS products can support up to 1000 nodes. This is an area where I hope vSAN is improved.
How are customer service and technical support?
Hmmm, the level of technical support depends on the engineer who supports you when you contact the call center.
Which solution did I use previously and why did I switch?
Traditional storage is scale-up type, which means there are a lot of supplier limitations and it costs too much.
Why not break though this situation? Now, flash is getting cheaper and bigger. With the changes mentioned, I think it will just stimulate SDS.
How was the initial setup?
Initial setup was very simple for me. It is easy to set up if you get used to using vCenter.
What's my experience with pricing, setup cost, and licensing?
SDS is going to be popular and common. If vSAN wants to remain #1 in the market, offering more discounts or something to attract customers is inevitable.
Which other solutions did I evaluate?
Currently, our environment is running VMware; therefore, we can consider using original distributed storage that connects directly to the kernel. That would reduce latency and data transfer loss.
What other advice do I have?
It is easy to use and rapidly build up.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are an OEM partner.
Solutions Architect at Sequel Data Systems
It integrates with other commonly-used VMware tools, but it lacks deduplication and wastes a lot of mass when striping across multiple nodes and vSphere hosts.
Valuable Features
Simple to set up, manage, and integrate it with tools you’re already familiar (vCenter, vClient) with.
It also gives us a policy-based storage on a per-VM level.
Also if you can apply redundancies to machines, they’re all different.
Improvements to My Organization
- All built within hypervisor
- Easily stood up with hardware you already have
- Truly virtualized storage
- Get rid of all hardware, and you get a much smaller footprint
- Nodes can be in different datacenter, and so can stretch cluster
Room for Improvement
- Good job integrating with vRealize, vCOPS, etc.
- Needs complete integration with vRealize for GUI for drill down analysis
- Would be nice to see features like dedupe because it wastes a lot of mass when striping across multiple nodes and vSphere hosts.
Stability Issues
Some difficulty finding compatible hardware, but if you follow the HCL provided by VMware. and make sure you're buying the correct nodes, storage devices, and SSD’s that are all supported, then it’s a stable product. Even if you have problems, it's still only one phonecall.
Scalability Issues
It supports up to 64 nodes so huge scalability.
Customer Service and Technical Support
As a VMware customer for many years, sometimes it takes a few calls, but they have some brilliant people who can solve difficult technical problems.
Initial Setup
- Setup just a few clicks after hardware all connected, “pretty stupid easy”.
- Customers can test and validate without going out and buying vSAN ready nodes.
Other Advice
It loses points because it lacks lots of performance and deduplication abilities that competitors have.
Disclosure: My company has a business relationship with this vendor other than being a customer: We're a partner.
IT Infrastructure Manager at a healthcare company with 1,001-5,000 employees
As a hospital, our doctors are able to access their patient data quickly using the solution. However, as we were early adopters, tech support had difficulty with our Cisco hardware.
Valuable Features
- It's easy to implement.
- It performs very well.
Improvements to My Organization
The total cost of ownership, as it's really cheap for us and we have budgetary constraints. Plus, as we're a hospital, doctors need to access their patient data quickly, which VSAN allows them to do.
Stability Issues
We haven’t had an issue and we've been using it for about six months now.
Scalability Issues
I find it’s easy to scale, so if you need 100 more VMs, you know the amount of users per node, and you know exactly how much it’s going to cost you to scale up.
Customer Service and Technical Support
Never had an issue.
The only thing is that as we were early adopters, we found tech support was difficult to deal with because our hardware was Cisco, and they didn’t know what we were talking about.
Initial Setup
We had one issue with an MTU, but it didn't take me even a day to set up.
Other Solutions Considered
Basically we're a one man shop – we like to keep our list short and simple: VMWare and Cisco.
Other Advice
Try it out. It’s worth it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a tech services company with 11-50 employees
Compatible legacy solutions, effective replication backup, and simple installation
Pros and Cons
- "VMware vSAN is compatible with the legacy hypervisor solutions and most of the features are good."
- "The technical support, it's not satisfactory. Whenever we raise a ticket it takes a lot of time to have an engineer get involved sometimes, or we receive a less experienced engineer. We then have to repeat the situation to the next engineer which all takes time."
What is our primary use case?
The main use case for VMware vSAN is auxiliary services, such as Windows, Linux, and not a specific server, but mixed loads.
How has it helped my organization?
We were able to replace lots of negative servers and replace them with VMware.
What is most valuable?
VMware vSAN is compatible with the legacy hypervisor solutions and most of the features are good.
For how long have I used the solution?
I have been using VMware vSAN for approximately five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The scalability of the solution is good. The node cluster they are using has been enough for them.
we have approximately 1,000 users using this solution.
How are customer service and support?
The technical support, it's not satisfactory. Whenever we raise a ticket it takes a lot of time to have an engineer get involved sometimes, or we receive a less experienced engineer. We then have to repeat the situation to the next engineer which all takes time.
How was the initial setup?
The setup is not complicated. The deployment of VMware vSAN with VxRail can be completed in three to four hours, for one cluster out of the physical setup. The physical setup could take approximately one day. After that, deployment is very easy to complete.
What about the implementation team?
We have four people that do the deployment and physical setup of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution package depends on the nodes and other factors. The cost some of our customers paid was $500,000. The licensing cost for the components is very good.
Which other solutions did I evaluate?
My customers were comfortable with VMware and then they decided to use VMware instead of another solution.
What other advice do I have?
My advice is if someone is interested in VMware vSAN it is a good solution. It is stable, supportive, and compatible with many solutions. VMware vSAN is the best.
Customers have to consider when choosing VMware to receive a lot of features, such as replication backup, and if they went with another solution it would be more expensive.
I rate VMware vSAN a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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