We are an implementation partner for VMware vSAN and we use it alongside our hyperconverged infrastructure solutions with products such as Nutanix, HyperFlex, and SimpliVity. It is currently implemented in key areas off-site for over seven customers.
Has worked well for two years, but requires a minimum of nodes for maintenance mode
Pros and Cons
- "The most valuable thing about vSAN is that all of its features have been working well for us for the past two years. We haven't had an issue with them."
- "When designing the implementation for vSAN, I have noticed that it requires a minimum of six nodes, and this creates a problem when it comes to maintenance. If, out of the six nodes, I put one node in maintenance mode, then vSAN does not create other VM components."
What is our primary use case?
What is most valuable?
The most valuable thing about vSAN is that all of its features have been working well for us for the past two years. We haven't had an issue with them.
What needs improvement?
When designing the implementation for vSAN, I have noticed that it requires a minimum of six nodes, and this creates a problem when it comes to maintenance. If, out of the six nodes, I put one node in maintenance mode, then vSAN does not create other VM components. I think the reason for this is that the minimum configuration is a six node arrangement. If any one of the six nodes is put into maintenance mode, we're simply unable to create a VM, but if there are seven nodes in that cluster, then we are able to put one under maintenance. That's one thing that should be looked at.
More generally, the features of vSAN as we see them are dependent on the quality of the storage, since each different storage technology has its own separate features that go along with it.
For how long have I used the solution?
I have been working with VMware vSAN for at least two years.
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What do I think about the stability of the solution?
It is a stable product, especially now that we have it fully implemented. However, if any two or three of the nodes go away, vSAN goes down. I think we've had a few VMs where the data has been lost for this reason. I guess that the way it works would be similar to other technologies, but that's what we have observed.
What do I think about the scalability of the solution?
You can increase the compute capability as well as the disk storage, so it is scalable.
How are customer service and support?
I've already escalated the issue regarding the six nodes, which I've mentioned. This has been escalated to VMware and they know that it is a limitation, because apparently it is normal behavior for any nodes that are put in maintenance mode.
How was the initial setup?
The setup is easy.
What other advice do I have?
We have been working with vSAN for the last two years, and we haven't seen too many issues overall, but because of the troubles we have faced with the fact that vSAN doesn't let you put a node in maintenance mode unless you have six or more nodes, I would rate VMware vSAN a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Lead Engineer at IBS Platformix
Easy to implement but requires an entire reorganization of the architecture
Pros and Cons
- "VMware vSAN is easy to implement in a VMware environment and it is not expensive."
- "The architecture of vSAN is not good. vSAN works with objects, such as disks, and it causes problems with availability."
What is most valuable?
VMware vSAN is easy to implement in a VMware environment and it is not expensive.
What needs improvement?
The architecture of vSAN is not good. vSAN works with objects, such as disks, and it causes problems with availability. When we send users caches we lose the total cache disk of the group. It's really a red line for using vSAN. We don't lose all the data because it is replicated in other groups, but when the object is lost in one group, we only have one remaining and this creates a higher risk of losing data.
Another is the restrictions of using deduplication and compression, it requires all-flash for it meaning that deduplication is on for all clusters and you can't control it for specific ones. I would like VMware vSAN to give hybrid configurations more caches and to add deduplication and compression for hybrid configurations.
For how long have I used the solution?
I have been using VMware vSAN for a year.
What do I think about the stability of the solution?
The architecture of VMware vSAN is a major issue with stability.
What do I think about the scalability of the solution?
There have been no problems with scalability of this solution.
How was the initial setup?
The initial set up of VMware vSAN is easy. The implementation requires just one click and VMware will take care of the rest.
What's my experience with pricing, setup cost, and licensing?
VMware vSAN is not expensive. We compare it with Nutanix and the discounts from VMware are really good for vSAN.
What other advice do I have?
If you want vSAN it is important that you understand all sides of the solution and have the right hardware solution. For example, you should consider if you need reliable disks for cache and split it into more clusters or groups.
I would give this solution a five out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware vSAN
January 2025
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832,138 professionals have used our research since 2012.
Managing Director at WISE VARY
Easy to manage, with a convenient dashboard and good stability
Pros and Cons
- "The solution fits well with my requirements."
- "It would be ideal if the solution offered some intelligent monitoring."
What is our primary use case?
We primarily use the solution for virtualization for our organization.
What is most valuable?
The solution is easy to manage due to the fact that it uses the same dashboard as Center.
vSAN is okay for HCI.
The solution fits well with my requirements.
The stability is good.
The product can scale.
I have always found the technical support to be helpful and responsive.
What needs improvement?
So far, the solution is okay with me.
It would be ideal if the solution offered some intelligent monitoring. Right now, most of these features are in another subscription such as Log Insight.
For how long have I used the solution?
I've used the solution for three years.
What do I think about the stability of the solution?
The stability has been very good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We currently have ten people that directly use the solution in our organization.
The scalability is simple. It's very easy to scale the HCI node.
How are customer service and support?
We rarely use technical support. We might use them for consulting purposes sometimes if, for example, we have a new system and then we are concerned that it might or might not be running on vSAN. We might need them to probe it first. So far, we have been satisfied with the level of support we get.
How was the initial setup?
I was not a part of the implementation process and therefore cannot speak to how easy or difficult it may be.
The solution has very few maintenance requirements. Occasionally, they may recommend a fix or patch by updating it, and we do so. However, other than that, it's pretty simple to maintain.
What about the implementation team?
Normally we use a local system integrator or distributor to do the setup for us.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive with other vendors. It's mid-range in terms of pricing. It's not cheap and it's not overly expensive.
What other advice do I have?
We are a customer and an end-user.
We are using the latest version of the solution at this time.
I'd recommend the solution to other users. It's easy to deploy and great for virtualization.
I would rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant General Manager at a manufacturing company with 1,001-5,000 employees
Feature-rich, good support, and a trouble-free setup
Pros and Cons
- "Technical support is good."
- "There is always a challenge with their firmware."
What is our primary use case?
We use this product for server virtualization.
What is most valuable?
We have found many of the features to be valuable.
What needs improvement?
There is always a challenge with their firmware. There is different hardware and they are always looking for different firmware that is compatible with vSAN. It is very difficult to find the compatibility matrix.
They need to do some kind of automation in terms of hardware, firmware, and compatibility with the vSAN. They need to do some sort of upgrade for the customer.
I would like to see the upgraded mechanism, and improvements on the hardware so that we can create a VPN.
For how long have I used the solution?
I have been using VMware vSAN for more than two years.
What do I think about the stability of the solution?
It's a stable solution. So far we have not had any issues.
What do I think about the scalability of the solution?
This is a scalable product. As it is only used for server virtualization, we do not consider usage on a per-user basis.
How are customer service and technical support?
Technical support is good. They know what we need. We log a case and they come to us with suggestions to fix the issues.
How was the initial setup?
The initial setup was manageable. It was not a problem.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Engineer at a tech services company with 51-200 employees
Gives our clients the ability to make use of storage they already own
Pros and Cons
- "The most valuable feature is the simplicity of its scalability: being able to grow it without having to make sure you get the right disks and the right nodes. The solution is also easy to manage. It's all right there in the vSphere Client. You're not going through multiple things. You don't have to know, once you've created the vSAN node. You add storage, it sees it, and you create your data storage from there. Everything is right there for you."
- "What I would like to see, for the really small customers, is the ability to have two nodes."
What is our primary use case?
In a lot of cases, the primary use case for vSAN is in small to medium businesses, where they may not have the space or the funds for an actual storage array to provide a shared storage medium for their virtual environment. And even if they do, they may not have the expertise to maintain that and a separate network. vSAN gives them the ability to make use of storage they already own, across their host. As they add more, more storage, more compute, they'll add more memory. It makes their environment simpler to manage and keeps it moving smoothly for them.
What is most valuable?
The most valuable feature is the simplicity of its scalability: being able to grow it without having to make sure you get the right disks and the right nodes.
The solution is also easy to manage. It's all right there in the vSphere Client. You're not going through multiple things. You don't have to know, once you've created the vSAN node. You add storage, it sees it, and you create your data storage from there. Everything is right there for you.
What needs improvement?
What I would like to see, for the really small customers, is the ability to have two nodes.
What do I think about the stability of the solution?
I find it to be incredibly stable.
What do I think about the scalability of the solution?
I've seen it scale up to large databases. I've got some customers who utilize a small vSAN cluster for their Exchange environments because it keeps it encapsulated for them.
How was the initial setup?
The initial setup is very straightforward.
What other advice do I have?
I would definitely go with the vSAN solution. A lot of times, it's less expensive than third-party software, and it's not managed via third-party plugins. It's there, it's native to the ecosystem, and it works.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Great performance from all-flash, but scaling up or down is an involved process
Pros and Cons
- "I would like to see it be more hardware-agnostic. Other than that, the only other complication is - and it has gotten better with the newer versions - that lately, once you're running an all-flash, if you need to grow or scale down your infrastructure, it's a long process. You need to evacuate all data and make sure you have enough space on the host, then add more hosts or take out hosts. That process is a little bit complex. You cannot scale as needed or shrink as needed."
What is our primary use case?
The primary use of the product is for storage for VDI plus some other storage for file servers and the like. The performance is great. We use it on all-flash.
What is most valuable?
Performance and the ability to use all-flash.
What needs improvement?
I would like to see it be more hardware-agnostic.
Other than that, the only other complication is - and it has gotten better with the newer versions - that lately, once you're running an all-flash, if you need to grow or scale down your infrastructure, it's a long process. You need to evacuate all the data and make sure you have enough space on the host, then add more hosts or take out hosts. That process is a little bit complex. You cannot scale as needed or shrink as needed.
What do I think about the stability of the solution?
Right now, the stability is pretty good. It's getting a lot better.
What do I think about the scalability of the solution?
It has its quirks but the scalability is good. Given that you have to have the hardware, the right driver, the right framework, and so on, it's not easy to put it together, it's not a plug-and-play solution. But once you get all of that done, it becomes a good product.
How are customer service and technical support?
I have used the technical support, but most of the time it comes down to the manufacturer of the hardware; Cisco or whoever we're using for it. It's a compatibility type of thing. But tech support is okay.
Which solution did I use previously and why did I switch?
Our previous solution was SAN-based. I wanted to bring in something new and not only stay with the market, where it's going with the trends, but also to bring in something that is stable enough for production.
How was the initial setup?
Once we got all of the driver configurations done, etc., it was easy enough.
What was our ROI?
We have definitely seen value, especially in performance.
What other advice do I have?
Give it a try.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Supervisor at a energy/utilities company with 1,001-5,000 employees
With the Vx Rack and SDDC, everything is managed much more easily
Pros and Cons
- "I would like to see some of the more traditional SAN functions that are out the now. I can list them: being able to Snapshot on the back-end, better de-dupe, and better compression. Those are the major ones."
What is our primary use case?
We use it for all of our Production and it has been very effective.
How has it helped my organization?
It's more scalable and faster than what we had, and it's easier to support.
What is most valuable?
- The non-complexity
- The cost
What needs improvement?
I would like to see some of the more traditional SAN functions that are out there now. I can list them: being able to Snapshot on the back-end, better de-dupe, and better compression. Those are the major ones.
What do I think about the stability of the solution?
We haven't had any issues with the stability.
What do I think about the scalability of the solution?
The scalability is very good. You plug it in and it goes.
How are customer service and technical support?
We have not had to use technical support for vSAN yet.
Which solution did I use previously and why did I switch?
We knew we needed a new solution. The other one was too complex and too costly and was never really maintained properly. Too many teams had too many hands in it. With the new ACI solution with the Vx Rack, and SDDC, everything is a lot more easily managed.
The most important criterion when selecting a vendor is reputation.
How was the initial setup?
The initial setup was straightforward.
What was our ROI?
It's a liitle hard to say what our ROI is because we bought it to replace an old, traditional setup. It was either pay for maintenance and the like, refresh it, or go to an ACI. We went to an ACI. I don't know what the cost to refresh the other environment was, so I don't know exact numbers for return on investment.
Which other solutions did I evaluate?
Our shortlist was really just EMC. That decision was made before I took over the project. We were always an EMC shop, so we moved away from Cisco and went to Dell EMC for it. I don't know why, exactly, but they said to me, "Here, make it work."
What other advice do I have?
Be careful of your FTT policies.
I rate it a nine out of ten. It would be a ten if it had better deduping, compression, and the ability to Snapshot volumes on the back-end.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Virtualization Architect at Grupo Sothis
It adapts to workloads with specific storage policies for virtual machines.
What is most valuable?
Centered on the VMs, it provides simple and centralized management from a single console. VMware vSAN is focused on the virtual machine and not on a datastore or mon. This allows it to adapt to the workload faster with specific storage policies for virtual machines, without needing to change the storage as in a traditional environment.
How has it helped my organization?
Having a single data store for virtual machines, the production of IT administrators has improved because they do not need to work with many LUNs and storage.
What needs improvement?
The web console, VMware vSphere Web Client, is not based on HTML5, which makes it difficult to manage. It slows down and page refresh is not fast; time is wasted. I know that vSphere 6.5 is already based on HTML5.
For how long have I used the solution?
I have used it for one year.
What do I think about the stability of the solution?
I did not encounter any stability issues, as long as it complies with the compatibility matrix.
What do I think about the scalability of the solution?
I have not encountered any scalability issues; very easy to scale.
How are customer service and technical support?
I have not encountered any problems; no calls to support, but support is very good.
Which solution did I use previously and why did I switch?
We previously used a traditional environment. We switched because the hyperconverged systems is very easy to deploy, it can scale and provides performance.
How was the initial setup?
If you do not know about this technology, you cannot put it into production easily, but I know about vSAN, so it was very easy to deploy a vSAN environment.
What's my experience with pricing, setup cost, and licensing?
It's a bit pricey. Indeed, there is hardly any price difference with a traditional setting, but it makes that up with the management and ease of use.
Which other solutions did I evaluate?
Before choosing this product, we also evaluated HPE VSA, Nutanix, and DataCore.
What other advice do I have?
Both vSAN and Nutanix give very good performance, but the support when the infrastructure works with VMware is a simple support; with Nutanix, you have two support vendors if the hypervisor is VMware. Nutanix has a proprietary hypervisor based on KVM.
Disclosure: My company has a business relationship with this vendor other than being a customer: We have a partnership with VMware.
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