WatchGuard Data Loss Prevention pros and cons

3.8 out of 5

4 reviews
100% willing to recommend

Pros & Cons summary

WatchGuard Data Loss Prevention issues warnings and configures compliance emails, effectively blocks data per policies but captures insufficient traffic. Integration is reliable, yet high RAM use and VLAN limits cause issues. Pricing is high. Technical support is excellent though data loss prevention support needs improvement. Reseller relationships are strong, and service is highly regarded.

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Prominent pros & cons

PROS

One of the valuable features is the ability to configure email addresses so that only authorized emails can be sent externally for compliance purposes.

The support staff is highly praised, with excellent tech support and strong reseller relationships.

WatchGuard Data Loss Prevention effectively prevents unauthorized data from being sent out based on allocated policies, reducing risks.

The tool demonstrates strong integration capabilities without issues.

The ability to configure email warning systems assists in compliance needs.

CONS

WatchGuard Data Loss Prevention has high RAM utilization, reaching up to 80% - 95%, causing resource issues.

There is a restriction on VLANs, allowing only 30 on a firewall despite costly investment.

WatchGuard Data Loss Prevention's pricing is considered expensive and could be improved.

The effectiveness of data detection is underwhelming as it fails to capture enough traffic data thoroughly.

User support for WatchGuard Data Loss Prevention requires improvement.

WatchGuard Data Loss Prevention Pros review quotes

Scott Morin

Owner / CEO at Midwest Technology Specialists LLC.

Oct 8, 2021

I find that their tech support is excellent. And as a reseller, my relationship with my point of contact is also strong. WatchGuard does a good job of maintaining that.

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reviewer1289943

IT Audit Group Head at a tech services company with 1,001-5,000 employees

Mar 4, 2020

One of the most valuable features is that when we send emails and it gives a warning, you can configure those email addresses so that they can only send outside the email.

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Andrew Ramsey

President at Precision Solution Group, LLC

Mar 25, 2021

It is something that we need for compliance, and it has been useful. Their support staff is also amazing.

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Buyer's Guide

Data Loss Prevention (DLP)

December 2024

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ScottEastman

Project Consultant at SEVERN HOSPICE LIMITED

Jun 10, 2024

If we don't want specific data sent out, the tool will stop that data based on the policy we have allocated to it. It has reduced the risks of sending data where it shouldn't be. I haven't faced any issues with the tool's integration capabilities.

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WatchGuard Data Loss Prevention Cons review quotes

Scott Morin

Owner / CEO at Midwest Technology Specialists LLC.

Oct 8, 2021

WatchGuard Data Loss Prevention catches so little. When I've implemented it, it just can't look at the traffic in a thorough enough manner to capture as much as it should. And I find that I'm disenchanted with all data loss protection solutions I've tested and looked at.

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reviewer1289943

IT Audit Group Head at a tech services company with 1,001-5,000 employees

Mar 4, 2020

There is a problem with the RAM - it's eating up resources. The RAM utilization sometimes reaches up to 80% - 95%, and what we do is just restart the firewall.

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Andrew Ramsey

President at Precision Solution Group, LLC

Mar 25, 2021

They need to stop the VLAN limitation. They have a VLAN limitation on the size of their boxes. It is the worst thing ever. They basically sell their boxes by the size and the number of VLANs it can handle, which is a real issue. You spend a couple of thousand dollars for a firewall, and you can only do 30 VLANs, which is extremely silly, as a matter of fact. It would be really great to have something for easier mass rule changes. It also needs a drag-and-drop function so that you don't have to constantly duplicate firewall rules. It would be nice to have such a feature because you got one WatchGuard, and you want to mirror its config and change a couple of things in another one and move some things around. It is not as easy as you would necessarily think. It is kind of expensive, and its pricing can be a little better for sure.

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Buyer's Guide

Data Loss Prevention (DLP)

December 2024

Download Free Report

Find out what your peers are saying about WatchGuard, Trustwave, Broadcom and others in Data Loss Prevention (DLP). Updated: December 2024.

DOWNLOAD NOW

824,053 professionals have used our research since 2012.

ScottEastman

Project Consultant at SEVERN HOSPICE LIMITED

Jun 10, 2024

WatchGuard Data Loss Prevention needs to improve its support.