Owner / CEO at Midwest Technology Specialists LLC.
Oct 8, 2021
I find that their tech support is excellent. And as a reseller, my relationship with my point of contact is also strong. WatchGuard does a good job of maintaining that.
IT Audit Group Head at a tech services company with 1,001-5,000 employees
Mar 4, 2020
One of the most valuable features is that when we send emails and it gives a warning, you can configure those email addresses so that they can only send outside the email.
If we don't want specific data sent out, the tool will stop that data based on the policy we have allocated to it. It has reduced the risks of sending data where it shouldn't be. I haven't faced any issues with the tool's integration capabilities.
Owner / CEO at Midwest Technology Specialists LLC.
Oct 8, 2021
WatchGuard Data Loss Prevention catches so little. When I've implemented it, it just can't look at the traffic in a thorough enough manner to capture as much as it should. And I find that I'm disenchanted with all data loss protection solutions I've tested and looked at.
IT Audit Group Head at a tech services company with 1,001-5,000 employees
Mar 4, 2020
There is a problem with the RAM - it's eating up resources. The RAM utilization sometimes reaches up to 80% - 95%, and what we do is just restart the firewall.
They need to stop the VLAN limitation. They have a VLAN limitation on the size of their boxes. It is the worst thing ever. They basically sell their boxes by the size and the number of VLANs it can handle, which is a real issue. You spend a couple of thousand dollars for a firewall, and you can only do 30 VLANs, which is extremely silly, as a matter of fact.
It would be really great to have something for easier mass rule changes. It also needs a drag-and-drop function so that you don't have to constantly duplicate firewall rules. It would be nice to have such a feature because you got one WatchGuard, and you want to mirror its config and change a couple of things in another one and move some things around. It is not as easy as you would necessarily think.
It is kind of expensive, and its pricing can be a little better for sure.
