I find that their tech support is excellent. And as a reseller, my relationship with my point of contact is also strong. WatchGuard does a good job of maintaining that.
WatchGuard Data Loss Prevention offers valuable features like external email warning configurations and strong tech support through effective contact management. It reduces unauthorized data transfer based on policy, ensuring ROI and smooth integration. However, high RAM usage, VLAN limitations, complex rule changes, steep pricing, and inadequate data inspection are challenges. The renewal cost impacts Indian users, with firewall restarts frequently needed and restrictions allowing only 30 VLANs based on box size.