WSO2 API Manager Reviews

It's an API gateway. So, it just sits between the API layer and the orchestration layer. Basically, we use it to orchestrate service calls.

It has a lot of flexibility. The flexibility is definitely a highlight. 

We have flexible mapping capabilities, allowing us to provide common mappings or create custom ones as needed. 

It also has an excellent dashboard for real-time monitoring of tests and a pluggable development studio where we can code custom logic directly into the execution flow. This goes beyond standard mapping, enabling us to write our own custom logic directly.

Based on our recent large scaling project, the latency needs to be improved.

I have been using it for one year. 

It seems good based on the client's claims and what we've seen in our benchmarking.

I would rate the stability a nine out of ten.

I would rate the scalability an eight out of ten. But the latency can be improved with better scalability, so that would be ideal.

From the client's perspective, around 20 to 30 interfaces are involved in their batch processing. From the administrative side, around 40 to 50 users use it.

We've had certain issues where we posted queries and got responses. Thankfully, none were blockers so far. So we haven't needed to formally contact support.

So we don't have to conduct support. We had good interactions.

We used some lightweight solutions that we replaced with WSO2 API Manager.

We were looking for a solution that could handle a complex gateway with multiple components, balancing, routing, and business process automation. 

Our previous solution offered basic load balancing and monitoring, but for our business needs, we needed more. WSO2 API Manager offered the features we checked and felt it was a step up to an enterprise-level product with better technical support.

The complexity of the setup is kind of medium; it's not super easy, but not super difficult either. You can manage it if you learn the roadmap properly.

We've been using it on-premises. Right now, we're planning to move it to the cloud.

Deployment depends on various factors, but typically, it can be done relatively quickly.

It's costly.

It's a stable product with good features that are well-bundled. The documentation is helpful, and there are many community resources available if you need custom integrations. 

Most importantly, it has many plugins for integrating with various databases, which are standard integrations in the market today. You don't need to code them yourself; you can just use the plugins for integration and easy access. 

Overall, I would rate the solution a nine out of ten. 

I have used features like routing and authentication, as well as the most well-known features of WSO2.

WSO2 API Manager has some support problems and can be a little complex.  So our developer teams decided to use 3scale or Kong instead. We found WSO2 API Manager to be a bit complex.

So, in terms of complexity, WSO2 API Manager has some challenges. Also, there is a bit of an issue with the pricing and license of WSO2. It's a little high.

I used WSO2 API Manager for two projects. However, I can't say I have used it all the time. I have about 50% experience and knowledge about it.

We are not satisfied with the customer service and support. In a few instances, their response time has been a bit slow.

Neutral

It is difficult to implement WSO2. The implementation can vary depending on various factors, such as the features required and the availability of human resources, including developers. It could take anywhere from two to three months or even just one week, depending on the specific requirements.

Our team worked together with our developers to carry out the implementation.

For our projects, we found it to be a little high. However, it may not be the case for another company or project. Because the costs depend on the specific features you would require and other factors.

It's a good product. I prefer it. However, I would only recommend using WSO2 API Manager if the user has a specific requirement for one of its features. If they don't have a specific reason for using it, I can't provide a recommendation because it depends on factors such as the project, the local team, and the desired features. The API management system is complex by default. Therefore, the selection primarily depends on the project and the programming platform used by the developers.

Overall, I would rate WSO2 API Manager a seven out of ten because there is still room for improvement. 

WSO2 API Manager serves as a central hub for integrating sensors across SmartCity projects. We provide support for developers, enabling them to build applications using our platform. Our use cases include features like spotlighting, forecasting, and environmental monitoring. We also offer security management through WFO protocols for responsible and secure environment for our users.

WSO2 API Manager is open-source, which offers a range of features not found in other open-source API tools. The user interface is another standout feature that we appreciate. In terms of effective features for API life-cycle management, we use the tool for licensing, allowing us to differentiate rates based on customer numbers and end-user data publishing.

Regarding security features, WSO2 API Manager is a robust compliance solution, especially for AWS usage. It offers deployment management, performance-based security, and overall compliance support.

I would like to see improvements in the speed of the solution as it can be a bit slow compared to other platforms along with addressing memory issues would be beneficial.

I have been using WSO2 API Manager for the past five years.

We experienced some stability issues, particularly related to memory, which affected the database performance.

WSO2 API Manager is scalable and suitable for our project needs. We have around twenty to twenty-five actual users who access the platform for deployment and management purposes.

I have interacted with technical support in the past, and they have assisted us with our queries. They were helpful overall, although some complex issues took longer to resolve.

Positive

I have experience using another API management solution from a larger company. Comparing WSO2 API Manager, it has its strengths in flexibility and customization based on our requests. It also has robust features and components. But in terms of cons, it can be complex and may take some time to set up compared to simpler solutions.

The setup was a bit complex because we initially started with enterprise professional services, but later transitioned to the open-source version which required more effort to set up.

We didn't encounter many challenges while integrating WSO2 API Manager with other systems as we primarily focused on setting up our own solution. We mainly relied on the solution itself for updates and upgrades.

Our deployment involved setting up two rings in the cluster and transitioning from testing to production. It took some time to learn the deployment process, especially with the enterprise version.

We completed the set-up in-house. One person is required for handling the deployment for the enterprise aspect.

We haven't implemented any AI-driven solutions or encountered AI-driven issues within our company.

I would recommend WSO2 API Manager to other users, especially if they value a robust support system and are ready to invest in the deployment process. However it is important to consider factors like support costs and licensing models before making a decision. 

In terms of overall rating, I would give it a seven out of ten, taking into account both its advantages and limitations.

We use the solution mainly to protect the frontend and backend proxy APIs. We also use the solution for federating with the identity server. We publish our backend API into WSO2 API Manager and use the proxy API outside. We use the solution for authorization, authentication, and accounting purposes.

WSO2 API Manager is quite easy. With WSO2 API Manager, we can use different DBs. It is easy to accommodate the solution along with any kind of identity server. WSO2 API Manager has a user-friendly model.

WSO2 API Manager should improve its marketplace subscription model and documentation in order to reach a higher level in the market.

I have been using WSO2 API Manager for the last two to four years.

I rate WSO2 API Manager an eight out of ten for stability.

I rate WSO2 API Manager an eight out of ten for scalability.

The solution's support model is not very clear enough right now.

Neutral

I previously used the Akamai tool.

The solution's initial setup is very easy. I rate WSO2 API Manager an eight out of ten for the ease of its initial setup.

The solution's deployment takes two to three hours. One person is sufficient to deploy WSO2 API Manager.

WSO2 API Manager is a costly solution, and its pricing is not competitive enough compared to other products.

I would recommend WSO2 API Manager to other users.

Overall, I rate WSO2 API Manager an eight out of ten.

We are using the solution for authentication purposes.

The tool is easy to manage.

The product is easy to use. It is pretty simple to configure the solution. It's pretty easy to set it up and use it.

The technical support must be improved.

I have been using the solution for two to three years.

I rate the tool’s stability an eight out of ten. We didn’t face any issues with the solution.

I rate the tool’s scalability a nine out of ten. Around 50 to 100 people are using the solution in our organization.

The on-site document is okay.

Previously, we used IBM. We switched to WSO2 because it is easy to get and costs less than IBM.

The tool is pretty easy to install. We need 30 minutes to install it.

We need two systems engineers to maintain the tool.

I would recommend the solution to others. Overall, I rate the product a nine out of ten.

WSO2 is accessible. Even a beginner can have an idea of what's going on.  It has a drag-and-drop graphical interface, so it's a low-code platform that enables you to effortlessly get things done.

The user interface is easy to navigate, and the documentation is extensive. It's open-source, so everything is available, and we can create what we need. That's not necessarily a feature, but it's an advantage. 

They are developing another platform called Choreo that allows you to create API itself using the WSO2 programming language Ballerina. It would be great if they added a direct connection between Choreo and API Manager, that would be great. I think they are working on that, but I'm not sure.

I used API Manager a few months ago. I briefly touched on those areas during my internship, but I haven't gone that deeply into the product. I don't have implementation knowledge, but I have a rough idea about what's going on.

I rate API Manager 10 out of 10 for stability. 

I rate API Manager 10 out of 10 for scalability. It's suitable for small companies or large enterprises. 

I haven't contacted WSO2, but I know that they provide good support. 

The cost is reasonable even for Sri Lankan companies.

I rate WSO2 API Manager 10 out of 10. Don't hesitate to use it. Most people can start with WSO2 API Manager because it's easy to find what you need in the documentation. I recommend newbies start with WSO2 API Manager.

We use the product mainly as a gateway. We use the Publisher feature, the Publisher module or mode, and the Store. We publish APIs after we configure them, and we expose them on the internet.

It's perfect for our use case. It has the capabilities we require.

Technical support is fine.

So far the solution has been stable.

We use it on a daily basis. It handles millions of transactions of API calls per month in our reality, in the Lombardy region in Italy. It does its job as intended and handles everything pretty well.

I cannot recall coming across any missing features. 

The initial setup and configuration can be difficult if a person is not well-versed in the product.

The configuration could be improved. It should be more flexible and more elastic.

I've used the solution since 2016.

The solution has been stable and reliable enough. the performance is good. We haven't had issues. There aren't bugs or glitches. We haven't faced the solution crashing. It doesn't freeze.

The scalability is fine for our purposes. We haven't had a problem with it. 

It's all a suite of products that work in unison as a whole. We have six people using the solution. 

Technical support has been fine. We are satisfied with their level of service.

This is the only product that I've ever used of this type. I have not used something previously.

The initial setup can be difficult. It's not straightforward per se unless you can familiar with and comfortable with the solution. If you are not, the setup and configuration may be difficult. 

The deployment was done in-house and was handled by our team. We didn't have any outside assistance. 

The solution costs less than 20,000 euros a year. I'm not sure of the exact number. 

I'd rate the solution nine out of ten. We've been pretty happy with the solution. Having nothing else to compare it to, I'm not sure if I would recommend it over other offerings, however, we have been pleased with its capabilities. 

We use WSO2 Manager for API management.

WSO2 API Manager can be improved a lot relating to usability.  It is a bit heavy. The workflow is more complicated in terms of API creation and publishing. 

I have been working with WSO2 API Manager for four years now.

WSO2 API Manager is fairly stable. I won't say, it is very stable. We have had our issues.

WSO2 API Manager is scalable.

You need to understand the nuances of the support calls.

Neutral

The initial setup of WSO2 API Manager is not very straightforward. It is complicated.

The implementation is done in-house.

I do not feel there is a return on investment.

It is costly, around ten thousand per year, per instance. We normally run two nodes and one cluster per region. This is just for APIM and identity manager put together, so it's like six instances of AP manager and six instances of identity server. That comes to around one hundred and twenty thousand. For an open-source solution, it is a bit costly.

I would rate WSO2 API Manager a six out of ten because of usability and cost.

WSO2 API Manager provides OAuth2 token capabilities that our customers use to interact, onboard new customers, and provide approvals whenever a customer is onboarded.

The solution’s interface should be more user-friendly.

I have been working with WSO2 API Manager for seven to nine years.

WSO2 API Manager is an open-source solution.

Recommending WSO2 API Manager to customers depends on their use cases. It's the customer's choice rather than our choice. WSO2 API Manager provides good support for API lifecycle management. We are satisfied with the solution and implemented it with one of the government organizations in India to deploy and manage their APIs. The solution's developer portal feature has improved the developer experience.

We charge our customers based on their IDs, secrets, the services they use, and how frequently they use them. We use WSO2 API Manager only for API management. We recommend the solution to customers based on their budget and whether they want an open-source solution or an open-source tool with technical support and minimal licensing cost.

The solution provides good documentation.

Overall, I rate the solution a seven out of ten.

The solution is used mainly for API management. 

The main feature is the enterprise integrator. It's very important to API management. You can implement SOA strategy in the company using the API Manager. Some companies were just using enterprise integrators at the beginning. For implementers, they had to install it to use the API management and identity the server to have more security in the system.

The solution is stable. 

It's scalable. 

It is easy to set up. 

They've already improved a lot of features between versions six and seven.

The user interface could be a bit better. Sometimes you have different visual aspects when you change from one screen to another.

I'm implementing a WSO2 project right now. I've used the solution for the last six months. 

It is a reliable, stable solution. There are no bugs or glitches. It doesn't crash or freeze. 

You can scale the product. 

We can install it in a cluster manner. We can use Docker to scale all of the systems. 

We have 1,000 users on the solution. 

We had support every time we needed it; we could reach support without a problem.

Positive

The initial setup is not complex. You can install everything together in what they call an all-in-one setup, or you can install each model separately. It's not difficult to install.

If I had to rate the initial setup of WSO from one to five, I'd rate it a four out of five.

I don't deal with the licensing aspect of the product.

I'm starting with Microsoft as our API manager on a daily basis.

I'm working as a project manager and architect, so I don't install the products. However, I understand their texture and how the parts interact with each other.

I'd advise new users to have a company that knows it very, very well. If you don't don't know the product at the beginning, you can make a mess of your project. Choose a good partner first to make everything easier.

I would rate the solution eight out of ten. It's a good product.