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WSO2 API Manager pros and cons

Vendor: WSO2
4.0 out of 5
329 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

WSO2 API Manager is highly scalable, capable of scaling both horizontally and vertically, which suits diverse company needs.
WSO2 API Manager offers strong open-source features and extensibility, allowing for seamless customization and integration with additional features.
WSO2 API Manager provides comprehensive API management lifecycle capabilities, including publication, management, and enforcement of various policies like security and throttling.
WSO2 API Manager includes extensive documentation and support, assisting users in fully utilizing its features for business purposes.
WSO2 API Manager supports flexible mapping capabilities, allowing users to implement common or custom mappings as needed, which enhances development efficiency.

CONS

WSO2 API Manager is not easy to scale due to some components lacking scalability, making it challenging for cloud-based companies focusing on microservice scalability.
Integration and user management are areas that need improvement, as they currently lack flexibility and features, such as allowing bulk user registration from a singular interface.
The professional support and technical support aspects need enhancement; users report insufficient support and difficulties in obtaining relevant assistance from peers due to a lack of knowledge and trained personnel in the market.
Improved and more comprehensive documentation is necessary, especially during complex migration processes from older architectures like VMs to modern infrastructures such as Kubernetes.
WSO2 API Manager's pricing model and marketplace subscription model could be more flexible to cater to a broader audience, as current pricing terms may limit accessibility for some users.
 

WSO2 API Manager Pros review quotes

Modupe Aladeojebi - PeerSpot reviewer
Aug 1, 2019
This is a flexible and versatile API management solution that has the power to integrate with more than just API.
PS
Dec 31, 2020
One of the great things about WSO2 API Manager is that it is so easy to adopt. And because it's an open source solution, we're able to extend the implementation any time to suit our company needs better.
reviewer1234326 - PeerSpot reviewer
Oct 26, 2020
The solution is open-source.
Learn what your peers think about WSO2 API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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Sachin Deorah - PeerSpot reviewer
Feb 16, 2024
It is possible to scale up and scale down with the solution...I can say that I have not seen any issues related to scalability.
RS
May 31, 2021
Helped us to quickly publish our Microservice APIs and enforcing different policies against them, it comes up with features like Security, Throttling policy and it provides complete access to customize API's which actually saves development effort and time.
Xolisa_Vuza - PeerSpot reviewer
Jul 16, 2024
It is a scalable solution because it can be scaled horizontally and vertically.
Jose Luis Bonilla - PeerSpot reviewer
Oct 10, 2023
Based on the information I have, the solution's most valuable feature is its capability of implementing custom solutions.
Modupe Aladeojebi - PeerSpot reviewer
Sep 29, 2021
Most of the time, we need to install a plug-in without having any lapse in services or restarting the application. The WSO2 platform can do all deployments without any downtime.
reviewer1361130 - PeerSpot reviewer
Jan 21, 2021
As far as I am aware this solution is the first API Publisher that allows you to create and publish API and to manage the API lifecycle.
LF
Nov 23, 2020
The main feature — the publication of the API, the management section — is great in general.
 

WSO2 API Manager Cons review quotes

Modupe Aladeojebi - PeerSpot reviewer
Aug 1, 2019
The interface needs to be modernized and made more user friendly so the product continues to have a growing community of users.
PS
Dec 31, 2020
From a product perspective, the first thing is that although the documentation provided by WSO2 is good, it could be much better. We're in the middle of a complex migration, moving away from VMs to Kubernetes with the latest version of WSO2 and good documentation is essential to us right now.
reviewer1234326 - PeerSpot reviewer
Oct 26, 2020
The stability is pretty good, but it could be improved.
Learn what your peers think about WSO2 API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Sachin Deorah - PeerSpot reviewer
Feb 16, 2024
Basically, mTLS is a certificate-based communication protocol that WSO2 API Manager doesn't support.
RS
May 31, 2021
Providing easy configuration for email and SMS notifications, layout and customization of admin and developer landing pages.
Xolisa_Vuza - PeerSpot reviewer
Jul 16, 2024
The pricing models offered by WSO2 API Manager could be more flexible and should offer different options so that more people can access them.
Jose Luis Bonilla - PeerSpot reviewer
Oct 10, 2023
The price and the complexities attached to the solution are two areas of concern where improvements are required.
Modupe Aladeojebi - PeerSpot reviewer
Sep 29, 2021
I can say that user management is not really flexible. So, if I want to create 1,000 store users, I can't do it as a publisher. You have to register as a store user using the store URL.
reviewer1361130 - PeerSpot reviewer
Jan 21, 2021
From what I have experienced from the versions I have tried, they could improve on the multi-tenant environments to allow some kind of SSO single sign-on between tenant.
LF
Nov 23, 2020
I think they could greatly improve the general UX with their solutions.