NCI is one of the best out there. For any software, no matter how good it is, technical support makes it or breaks it for me. You may have an amazing product but if there is not anyone to help you use it, what can you do with it? Luckily, NCI's support is highly rated by customers for a reason. They are very helpful and always answer our inquiries in a timely manner. I have worked with competitor solutions of NCI and their support was not as responsive as NCI's. Every time my company has contacted the technical team of NCI, we were given detailed solutions, so I rate it very highly in this matter.
NCI's support may be the best technical support from any company that I have contacted, ever. We have not had many issues with the product, as it works quite well, and our specialists have learned its specifics by now. However, in a few instances, we needed support from NCI. Every time we contacted them, they explained to us in great detail what caused the issue, how to fix it, and how to potentially avoid it happening again. They are absolutely reliable and will either explain the issue themselves or connect you with a team member that specializes in your issue.
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
Nutanix Cloud Infrastructure (NCI) is a top-ranking HCI software, cloud management tool, and Software Defined Storage (SDS) tool that is marketed as the foundation for users' hybrid clouds. It offers a powerful and secure hyperconverged infrastructure to deliver all data and applications at any scale and on any cloud. The solution offers a complete software stack that allows users to unify their hybrid cloud infrastructure.
NCI’s services include computer, storage and network,...
NCI is one of the best out there. For any software, no matter how good it is, technical support makes it or breaks it for me. You may have an amazing product but if there is not anyone to help you use it, what can you do with it? Luckily, NCI's support is highly rated by customers for a reason. They are very helpful and always answer our inquiries in a timely manner. I have worked with competitor solutions of NCI and their support was not as responsive as NCI's. Every time my company has contacted the technical team of NCI, we were given detailed solutions, so I rate it very highly in this matter.
NCI's support may be the best technical support from any company that I have contacted, ever. We have not had many issues with the product, as it works quite well, and our specialists have learned its specifics by now. However, in a few instances, we needed support from NCI. Every time we contacted them, they explained to us in great detail what caused the issue, how to fix it, and how to potentially avoid it happening again. They are absolutely reliable and will either explain the issue themselves or connect you with a team member that specializes in your issue.