Assistant Director, Network Operations at Premier Marine Insurance
Real User
Top 20
2024-02-23T19:07:51Z
Feb 23, 2024
Speaking about how the product is deployed in my company's business operations, I would say that it is an appliance with a critical infrastructure. In terms of data protection capabilities, the tool's ability to boot a device and have a separate network has saved the day for many of our company's clients who use the solution. If you have a collection of old servers, and if one of the old servers dies, you could be dead in the water if you cannot locally boot a server. Even the new gears in place can have an issue if people are not spending money on robust hardware tools, and replace them. It is necessary to have the local boot options if and when you have a hardware issue. The product brings the most value in the area of virtual boot when it comes to disaster recovery since it can boot up a version of the server from before an incident, which is helpful and allows your company to have a lower RPO or recovery point objective. It makes a big difference if you can have an RPO in hours rather than in days. The image-based backup functionality has revolutionized and impacted our company recovery time objectives since we deal in hours and not in days. The interface of the product is intuitive. I like the product's functionality that provides the ability to see everything at a glance, along with the alerting feature. Maintenance is required since certain drives die at times. In general, maintenance is required to deal with dead RAMs and hard drives. The former clients with small offices and the old Linux servers that used to die in production used to boot such servers with the help of Datto Cloud Continuity. The aforementioned process allows the clients to continue running their business while buying time to get replacement hardware, making a big difference that helps them reduce potential data loss or downtime. The local boot provided by the product saved the day for many of our company's clients. I recommend the product to those who plan to use it. Though the tool is not inexpensive, it provides enterprise-level protection from ransomware. I rate the overall tool a nine out of ten.
I rate Datto Cloud Continuity a seven out of ten. I advise others to visit the service settings inside the computer in case they encounter backing-up issues.
I like the overall solution, but I dislike the fact that signing a three-year contract is required. Comparing Datto Cloud Continuity with similar products, I rate the overall solution a seven or eight out of ten.
I rate Datto 10 out of 10. It's the market leader. While I'm not a fan of the Datto networking hardware, it does what it's supposed to do. However, I tend to stick with Cisco for networking hardware and back things up using Datto. If I were to recommend an RMM tool, I would say ConnectWise is better.
Unemployed - previously IT Account Manager at a retailer with 10,001+ employees
Real User
2022-03-24T17:13:54Z
Mar 24, 2022
Ransomware and attacks on the infrastructure seem to be what's on everybody's mind today, but the truth be told, business email compromises cost more money last year than ransomware. If you want to balance your approach to protecting a client, you need to understand the key points for protecting your client. Datto has partnered with a company, which I don't really like, for cybersecurity awareness training. That's very important because social engineering or business email compromise is going to be a huge issue. You need to know how to fight that. We all know the human firewall is the weakest point in our link. I could sell you $6 million worth of software and specialized hardware, but if you're not changing the thought process of your employees or the people who are working for you to recognize social engineering, which is basically business email compromise, you're not protecting the weakest link in the chain. The least educated are the employees. If you want to put together a cybersecurity stack that works, you need to incorporate all different facets, such as multi-factor authentication, password management, and timeouts or limits on failed password authentication. However, when you have all these restraints on your employees, it's somewhat uncomfortable. So, you got to force that down to the sea level and say that this is how I'm going to help you. Without proper education about malware, business email compromise can't be avoided. For example, about two years ago, a client transferred $275,000 to an account through the electronic funds transfer. If they had recognized the faults in the email, they never would've done anything. They would've said that this is a lie, and an attempt to steal. The ability to recognize what's conceivably wrong with that text or that email is imperative. It is an imperative piece of the whole cybersecurity stack. I would rate this solution a 10 out of 10. They are laser-focused on bringing forth proven protection technologies and stopping cybercriminals from being able to breach, break, steal, or compromise your data.
Member of the Board of Advisors at Envite.us at a tech vendor with 11-50 employees
Real User
2021-01-27T08:11:47Z
Jan 27, 2021
We're just customers. We don't have a business relationship with Datto. We're only end-users of their product. I'm not sure which version of the solution we're using. While I don't have advice specific t the product, I'd advise other users that, whatever product they go with, they have to make sure that they're evaluating it according to their system. Everyone's environment is different and so everyone's needs are different. What may be right for us may not be right for others. In general, I would rate this solution at an eight out of ten. It's been a pretty positive experience overall.
Datto Cloud Continuity for PCs is much more than just cloud backup. MSPs can protect clients’ Windows-based computers from downtime and data loss and more importantly, rapidly recover data if disaster strikes.
Speaking about how the product is deployed in my company's business operations, I would say that it is an appliance with a critical infrastructure. In terms of data protection capabilities, the tool's ability to boot a device and have a separate network has saved the day for many of our company's clients who use the solution. If you have a collection of old servers, and if one of the old servers dies, you could be dead in the water if you cannot locally boot a server. Even the new gears in place can have an issue if people are not spending money on robust hardware tools, and replace them. It is necessary to have the local boot options if and when you have a hardware issue. The product brings the most value in the area of virtual boot when it comes to disaster recovery since it can boot up a version of the server from before an incident, which is helpful and allows your company to have a lower RPO or recovery point objective. It makes a big difference if you can have an RPO in hours rather than in days. The image-based backup functionality has revolutionized and impacted our company recovery time objectives since we deal in hours and not in days. The interface of the product is intuitive. I like the product's functionality that provides the ability to see everything at a glance, along with the alerting feature. Maintenance is required since certain drives die at times. In general, maintenance is required to deal with dead RAMs and hard drives. The former clients with small offices and the old Linux servers that used to die in production used to boot such servers with the help of Datto Cloud Continuity. The aforementioned process allows the clients to continue running their business while buying time to get replacement hardware, making a big difference that helps them reduce potential data loss or downtime. The local boot provided by the product saved the day for many of our company's clients. I recommend the product to those who plan to use it. Though the tool is not inexpensive, it provides enterprise-level protection from ransomware. I rate the overall tool a nine out of ten.
I rate Datto Cloud Continuity a seven out of ten. I advise others to visit the service settings inside the computer in case they encounter backing-up issues.
I like the overall solution, but I dislike the fact that signing a three-year contract is required. Comparing Datto Cloud Continuity with similar products, I rate the overall solution a seven or eight out of ten.
I rate Datto 10 out of 10. It's the market leader. While I'm not a fan of the Datto networking hardware, it does what it's supposed to do. However, I tend to stick with Cisco for networking hardware and back things up using Datto. If I were to recommend an RMM tool, I would say ConnectWise is better.
Ransomware and attacks on the infrastructure seem to be what's on everybody's mind today, but the truth be told, business email compromises cost more money last year than ransomware. If you want to balance your approach to protecting a client, you need to understand the key points for protecting your client. Datto has partnered with a company, which I don't really like, for cybersecurity awareness training. That's very important because social engineering or business email compromise is going to be a huge issue. You need to know how to fight that. We all know the human firewall is the weakest point in our link. I could sell you $6 million worth of software and specialized hardware, but if you're not changing the thought process of your employees or the people who are working for you to recognize social engineering, which is basically business email compromise, you're not protecting the weakest link in the chain. The least educated are the employees. If you want to put together a cybersecurity stack that works, you need to incorporate all different facets, such as multi-factor authentication, password management, and timeouts or limits on failed password authentication. However, when you have all these restraints on your employees, it's somewhat uncomfortable. So, you got to force that down to the sea level and say that this is how I'm going to help you. Without proper education about malware, business email compromise can't be avoided. For example, about two years ago, a client transferred $275,000 to an account through the electronic funds transfer. If they had recognized the faults in the email, they never would've done anything. They would've said that this is a lie, and an attempt to steal. The ability to recognize what's conceivably wrong with that text or that email is imperative. It is an imperative piece of the whole cybersecurity stack. I would rate this solution a 10 out of 10. They are laser-focused on bringing forth proven protection technologies and stopping cybercriminals from being able to breach, break, steal, or compromise your data.
We're just customers. We don't have a business relationship with Datto. We're only end-users of their product. I'm not sure which version of the solution we're using. While I don't have advice specific t the product, I'd advise other users that, whatever product they go with, they have to make sure that they're evaluating it according to their system. Everyone's environment is different and so everyone's needs are different. What may be right for us may not be right for others. In general, I would rate this solution at an eight out of ten. It's been a pretty positive experience overall.