As per the engagement survey in our company, the enterprise tool is used to measure employee engagement and experience. When our company runs the global version of Delighted by Qualtrics, which also covers the non-office members of the organization, the setup is a little bit different, and we measure the entire experience working in the company. The solution helps us get an overview of what's happening around the customers or employees. Delighted by Qualtrics also helps measure the posts, provides insights into multiple business areas, and identifies issues. At our company, Delighted by Qualtrics is a leadership tool that assists leaders with team insights, and some managers also have access to the reports feature. Our company had a partner who is certified in both the HRIS system and Qualtrics, they helped in integrating SuccessFactors with Qualtrics. The directory and contacts in Qualtrics get automatically updated with real-time data from HR systems. All employees of our company are added to the Qualtrics directory with some additional metadata that remains up-to-date. For instance, if I update my profile in a Qualtrics-powered HR system, all the relevant data gets transmitted to the Qualtrics system. With the SuccessFactors integration with the solution, there are new advantages; for example, an event is sent when an individual is terminated voluntarily, so if someone submits their resignation today, the termination gets processed in the system. Then the individual gets flagged as a resigned employee in Qualtrics, and surveys are automatically sent to the person. There are such aforementioned integrations available because Qualtrics used to be a part of the SAP ecosystem and such integrations are implemented in the backend in a plug-and-play format. The setup of the solution was easy, and in our organization, it's deployed on the cloud. I would rate Delighted by Qualtrics as nine out of ten. I would advise anyone looking to adopt Delighted by Qualtrics to first gain capability in handling the system and develop the strategy for identifying the purpose or use cases of the solution. In addition to the aforementioned points, I would also suggest having someone responsible for action planning, insights, and analysis. A company should also look for a solution partner or consultancy that already has knowledge of employee experience management.
Integrating the solution is easy for some of the out-of-the-box workflow rules. However, we sometimes face challenges because of restrictions on the client side. The solution provides good real-time feedback. The product is updated each month, and we learn a lot of new things. We try to implement everything that has been upgraded into the tool in our sandbox environment. I would recommend the solution to other users. If you wish to do any kind of survey analysis, Delighted by Qualtrics is a great tool for analyzing your data. Not only can you analyze your data, but you can also do any statistical analysis, analyze your data, send data with the help of KPIs, and create any kind of integration. If you wish to send your data from Qualtrics, you can export it or create some API-based use cases. You can automatically update to any kind of platform that you wish to use. Other than that, you can also use the solution to keep your data private. Overall, I rate the solution an eight out of ten.
I work for a consulting company. It advises clients about customer experience, employee experience, and brand experience. There is a discover feature available in another tool. Qualtrics has a similar feature. It is good. We are partners. We also use the solution in our own company. I will recommend the tool to others. It's important to keep updated on the features and study the use of the platform completely. Sometimes, people buy the license before they learn to use it. There is quite a lot to do with it. It is a unique tool and should be taken advantage of. Overall, I rate the product a ten out of ten.
If ease of setup and budget aren't concerns, then I recommend the tool. If you're a large company that can afford it, using Delighted by Qualtrics might lead to efficiencies, especially if many people within the organization use these tools. Qualtrics allows for quicker survey setup than other platforms. However, for a small company like ours with only 55 employees, we might prefer to take the time to train people on other platforms that are not as intuitive but may take longer to learn. I rate the overall product an eight out of ten.
I was using the cloud version of Delighted by Qualtrics. I used the solution mostly for educational purposes. I used it for feedback after seminars, lectures, and assessments. The students can use the solution pretty quickly. We got a good response rate with Delighted by Qualtrics. The university decided to use the solution for data security and ease of use. I would recommend the solution to other users because it is better than similar products in terms of reliability and usability. Overall, I rate the solution ten out of ten.
If someone wants to use Delighted by Qualtrics for the first time, I advise them. It is simple, consistent, and intuitive in its appearance and placement of UI elements. The user-friendly design ensures that users feel safe while navigating the platform. I rate it a nine out of ten.
Qualtrics XM Platform is essential for managing customer and employee experiences through surveys and feedback. It supports market research, employee engagement, and education across industries, facilitated by intuitive survey and data analysis tools.Organizations efficiently use Qualtrics XM Platform to gather and analyze feedback for enhancing customer and employee experiences. The platform supports a range of applications from customer satisfaction, NPS, and website interaction to employee...
As per the engagement survey in our company, the enterprise tool is used to measure employee engagement and experience. When our company runs the global version of Delighted by Qualtrics, which also covers the non-office members of the organization, the setup is a little bit different, and we measure the entire experience working in the company. The solution helps us get an overview of what's happening around the customers or employees. Delighted by Qualtrics also helps measure the posts, provides insights into multiple business areas, and identifies issues. At our company, Delighted by Qualtrics is a leadership tool that assists leaders with team insights, and some managers also have access to the reports feature. Our company had a partner who is certified in both the HRIS system and Qualtrics, they helped in integrating SuccessFactors with Qualtrics. The directory and contacts in Qualtrics get automatically updated with real-time data from HR systems. All employees of our company are added to the Qualtrics directory with some additional metadata that remains up-to-date. For instance, if I update my profile in a Qualtrics-powered HR system, all the relevant data gets transmitted to the Qualtrics system. With the SuccessFactors integration with the solution, there are new advantages; for example, an event is sent when an individual is terminated voluntarily, so if someone submits their resignation today, the termination gets processed in the system. Then the individual gets flagged as a resigned employee in Qualtrics, and surveys are automatically sent to the person. There are such aforementioned integrations available because Qualtrics used to be a part of the SAP ecosystem and such integrations are implemented in the backend in a plug-and-play format. The setup of the solution was easy, and in our organization, it's deployed on the cloud. I would rate Delighted by Qualtrics as nine out of ten. I would advise anyone looking to adopt Delighted by Qualtrics to first gain capability in handling the system and develop the strategy for identifying the purpose or use cases of the solution. In addition to the aforementioned points, I would also suggest having someone responsible for action planning, insights, and analysis. A company should also look for a solution partner or consultancy that already has knowledge of employee experience management.
Integrating the solution is easy for some of the out-of-the-box workflow rules. However, we sometimes face challenges because of restrictions on the client side. The solution provides good real-time feedback. The product is updated each month, and we learn a lot of new things. We try to implement everything that has been upgraded into the tool in our sandbox environment. I would recommend the solution to other users. If you wish to do any kind of survey analysis, Delighted by Qualtrics is a great tool for analyzing your data. Not only can you analyze your data, but you can also do any statistical analysis, analyze your data, send data with the help of KPIs, and create any kind of integration. If you wish to send your data from Qualtrics, you can export it or create some API-based use cases. You can automatically update to any kind of platform that you wish to use. Other than that, you can also use the solution to keep your data private. Overall, I rate the solution an eight out of ten.
I work for a consulting company. It advises clients about customer experience, employee experience, and brand experience. There is a discover feature available in another tool. Qualtrics has a similar feature. It is good. We are partners. We also use the solution in our own company. I will recommend the tool to others. It's important to keep updated on the features and study the use of the platform completely. Sometimes, people buy the license before they learn to use it. There is quite a lot to do with it. It is a unique tool and should be taken advantage of. Overall, I rate the product a ten out of ten.
If ease of setup and budget aren't concerns, then I recommend the tool. If you're a large company that can afford it, using Delighted by Qualtrics might lead to efficiencies, especially if many people within the organization use these tools. Qualtrics allows for quicker survey setup than other platforms. However, for a small company like ours with only 55 employees, we might prefer to take the time to train people on other platforms that are not as intuitive but may take longer to learn. I rate the overall product an eight out of ten.
I was using the cloud version of Delighted by Qualtrics. I used the solution mostly for educational purposes. I used it for feedback after seminars, lectures, and assessments. The students can use the solution pretty quickly. We got a good response rate with Delighted by Qualtrics. The university decided to use the solution for data security and ease of use. I would recommend the solution to other users because it is better than similar products in terms of reliability and usability. Overall, I rate the solution ten out of ten.
If someone wants to use Delighted by Qualtrics for the first time, I advise them. It is simple, consistent, and intuitive in its appearance and placement of UI elements. The user-friendly design ensures that users feel safe while navigating the platform. I rate it a nine out of ten.