I always advise that GLPI is a very flexible tool that can be adjusted to fit various business processes, not just for technology companies. All features in the community edition are available without additional costs. The company Teclib is responsible for maintaining GLPI, ensuring security and technological compliance. GLPI is a reliable tool that is not likely to be discontinued and brings a sense of security. I'd rate the solution eight out of ten.
If you're considering using the tool for the first time, my advice would be to consider your options. It can be a bit complex to deploy initially, and simpler alternatives like Zendesk might be easier to set up and use. However, once the solution is set up, it runs smoothly without major issues. I rate the product an eight out of ten.
I always suggest starting with an open-source tool like GLPI for process improvement. Open-source tools can support basic or even moderately complex processes, making them suitable for starters. Once you become more mature, you can consider purchasing something like Jira or ServiceNow. Initially, it's more important to document processes and have a tool to support the basics than to invest in an expensive commercial tool. Overall, I would rate it nine out of ten.
GLPI by Teclib focuses on asset management and ticketing, utilizing agent-based asset tracking and offering integration with systems like Active Directory. It also serves as a CMDB, supporting functions such as financial and contract management alongside project tools and network monitoring.GLPI by Teclib is leveraged for its comprehensive ITSM capabilities, allowing organizations to manage assets and support tickets effectively. It offers integration with LDAP and Active Directory for...
I always advise that GLPI is a very flexible tool that can be adjusted to fit various business processes, not just for technology companies. All features in the community edition are available without additional costs. The company Teclib is responsible for maintaining GLPI, ensuring security and technological compliance. GLPI is a reliable tool that is not likely to be discontinued and brings a sense of security. I'd rate the solution eight out of ten.
Each company should start by exploring GLPI, understanding its features and extras they can use.
If you're considering using the tool for the first time, my advice would be to consider your options. It can be a bit complex to deploy initially, and simpler alternatives like Zendesk might be easier to set up and use. However, once the solution is set up, it runs smoothly without major issues. I rate the product an eight out of ten.
I always suggest starting with an open-source tool like GLPI for process improvement. Open-source tools can support basic or even moderately complex processes, making them suitable for starters. Once you become more mature, you can consider purchasing something like Jira or ServiceNow. Initially, it's more important to document processes and have a tool to support the basics than to invest in an expensive commercial tool. Overall, I would rate it nine out of ten.