GLPI by Teclib Reviews

Name: GLPI by Teclib
Brand: Teclib'
Rating: 4 (4 reviews)

4.3 out of 5

4 reviews
100% willing to recommend

What is GLPI by Teclib?

Teclib’ is an open source software editor that offers a vast range of fully integrated open source technology packages, to better respond to business needs.
Our open and collaborative ecosystem connects partners, customers and contributors (IT experts), to build secure, flexible and innovative solutions all together.
Through our Partnership Programs, we have been able to extend our knowledge and expertise to a great variety of international industries and organizations, such as Government, IT and Telecommunication, and Private companies.

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Buyer's Guide

IT Service Management (ITSM)

August 2024

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Helped 800,688 peers since 2012

Featured reviews

Mahesh Pansare

Linux Administrator at Magna International

We use GLPI by Teclib as a basic ticketing tool. It helps us to manage end-user calls and tickets. The tool's most valuable features include UI, visualization, and data scraping. The solution has occasional lags and glitches. I have been working with the product for three years and eight…

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MohamedAdel00

Sr System Development Engineer at Vantage Egypt

I previously created a file-sharing system with failover because I had issues with the internet and VPN connections. GLPI helped me monitor the network devices, particularly the network card. By monitoring this card and using pings to check the server's connection, GLPI will notify me by email if the server goes down. This allowed me to anticipate problems with the server and set up failover connections to another server. GLPI can run on both Linux and Windows Server, and it's built using PHP. It also supports virtual systems. Developing in GLPI is straightforward, making it accessible for beginners and experienced developers. It offers many features, including asset management and a ticketing system within one platform. GLPI has a strong future, especially when considering integration with DevOps tools, and I highly recommend it for any company. Overall, I rate the solution an eight-point five out of ten.

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Rhanna Henriques

Software Quality Assurance Analyst at a tech company with 201-500 employees

The solution enables users to personalize it. I had to learn a lot about it, but I had complete control of the code and the server. I could personalize the tool to suit our company’s needs. It was a good project. I used the tool early in my career. I learned about servers and personalization using GLPI. It was a very helpful experience. We need a little bit of knowledge to use the system. We can study and get on track. The product is user-friendly. I can personalize the tool and make it user-friendly. My colleagues liked the solution a lot. They still use it.

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Valuable Features

"GLPI helps with tracking device assets. For example, when I assign a laptop to an employee, the GLPI agent installed on the client device gathers detailed information about it."
"The product is user-friendly."
"The tool's most valuable features include UI, visualization, and data scraping."

Room for Improvement

"I've encountered some issues with GLPI. The official documentation on the GLPI website recommends using PHP version 8.3, but it used to recommend PHP version 8.2."
"The solution must be more flexible."
"The solution has occasional lags and glitches."

Pricing

"The solution's pricing is reasonable."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IT Service Management (ITSM) Buyer's Guide for additional reliable information.

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IT Service Management (ITSM)

GLPI by Teclib Reviews

What is GLPI by Teclib?

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Valuable Features

Room for Improvement

Pricing

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