I would rate HubSpot CRM an eight out of ten. Unfortunately, I am not able to provide specific advice or recommendations to new users, as my interaction with the product has been limited.
HubSpot CRM improves reorganization functions or personal workflow by keeping our customer information at one single point and connecting previous stages of sales with the same tool. When we start with marketing or the cold calls, which is the first stage of sales, we use HubSpot CRM. The product is user-friendly for sales personnel and other salespeople. I recommend the tool to others. HubSpot CRM is good for simplifying the process, facilitating easier user interaction with the CRM, and not putting so many steps into the process. HubSpot CRM's AI functionalities enhanced our customer engagement strategies since we are using it for the sales process, reports, meetings, and maintaining information about phone calls and for some basic operations. In terms of improving targeting precision, we have used Salesforce in the past. With HubSpot CRM, we are actually doing the same thing we used to do with Salesforce, but with less money. HubSpot CRM is 100 percent useful for our team's collaboration and communication because it is related to customers. We use CRM so our team can send messages. The tool is 100 percent collaborative and useful for communication. I recommend the product to others who plan to use it. I rate the product a five to six out of ten.
Chief Innovation Officer - FOUNDER- Channels Strategy - Nebulai - A Digital Transformation Corp. at Nebulai
Real User
Top 20
2024-06-21T14:06:00Z
Jun 21, 2024
HubSpot is suitable for small and medium businesses. The email tracking is done through Apollo. It is absolutely necessary. We need to have a way to track the emails. It gives us intelligence about what is going on with the tool. The dashboard is necessary to figure out what is going on. Overall, I rate the product a nine out of ten.
Executive - Marketing Automation at a tech services company with 1,001-5,000 employees
Real User
Top 5
2024-04-23T12:44:39Z
Apr 23, 2024
I would recommend going for HubSpot because if your data is inside HubSpot, you can easily use and manipulate it throughout your campaign. If your data is in Salesforce, you would need to integrate it with HubSpot, which might lead to bidirectional issues. There are concerns when you have to connect to other tools. Overall, I would rate the solution an eight out of ten. The workflows are easy to create compared to others, and their reporting and dashboarding are also very awesome. Everything is so much detailed about it. The curating emails make things easier than other tools. But I'll cut down two points just because of the pricing, and we cannot send different business unit emails from the same account.
HubSpot CRM is deployed on the cloud in our organization. HubSpot CRM easily integrates with our marketing and service efforts. We have several databases. We have written a script, and by that script, it imports the contact easily to the CRM, and then we do our job. The CRM should have the option to integrate with databases like MongoDB. If a company's database is in MongoDB, we can directly import it without writing a third-party script. Overall, I rate the solution a seven to eight out of ten.
In terms of lead tracking and management, every company that my organization works with gets loaded into HubSpot CRM, after which they are assigned accounts, and they can work from those accounts. I like the GUI of HubSpot CRM better since it is very attractive. For my company's sales and marketing efforts, I could see that HubSpot CRM could integrate with Office 365 from Microsoft. If you send an email from HubSpot CRM, it will be sent from Outlook, and it works vice versa as well. If you send an email from your Outlook, it will track it in HubSpot. HubSpot is a great place to have historical documents on customer interaction. The feature of the product that improved our company's sales process was its ability to automate email campaigns. The product's email tracking feature has impacted our company's engagement strategy since it helped me follow up differently from an email and see if emails were opened or not. I could set a cadence to send out an email if the receiver of our company's email opens it, so it is similar to a follow-up email. If the receiver of our company's email doesn't open it, I can send another email instead, which is something I could do at multiple levels using HubSpot CRM. With the marketing part as an add-on in HubSpot CRM, I could deal in the aforementioned area using the product's interface. The dashboard and reporting tools in HubSpot CRM were good. The tool is visually appealing in a way that it would display things after directly uploading the company logo that you were working with for the opportunity and pull in all their information automatically by grabbing onto their website, considering that you put in the website domain name. The tool grabs as much information as it can from just putting in a little bit of information about the company. HubSpot CRM's mobile app experience was fine, and it was better than what Salesforce offers. Using the product's mobile app while on the move or when I am away from the office desk is possible. I could use my mobile to handle any updates on the product for management. I like the interface of HubSpot as a CRM tool since it helped me with sales tracking when I used to have my own company. I rate the tool a ten out of ten.
Start with a CRM from the early days. Before spending money, identify what you're paying for. It's easy to be seduced by features offered by salespeople you may never use. Know exactly what you need and start with the minimal version that supports your current use cases. You can always acquire more features later. Overall, I would rate the solution a nine out of ten.
Support Associate - Remote at ConfidentialConfidential
Real User
Top 10
2023-09-22T06:52:53Z
Sep 22, 2023
It is a dependable, adaptable, and user-friendly tool. I believe there is a need for it, and I would recommend it to simplify your tasks. Its necessity depends on the specific requirements of the company. If you have a substantial contact list or multiple purposes to fulfill, especially with a team of five or more members, then I would strongly recommend considering HubSpot. On a scale of one to ten, I would rate it at least an eight. The reason for not giving it a perfect score is that while it's excellent, I can't say for certain how it compares to other PRN solutions in the market, as I'm not familiar with their performance. I found HubSpot to be a strong contender in its category.
We're not power users. I use the basic functionality of the solution. I recommend HubSpot. The main reason why I recommend HubSpot is that it is very easy to learn. It is a flexible tool. It's not overly complex, and it is quick to adopt. Overall, I rate the product an eight out of ten.
Partner at a financial services firm with 51-200 employees
Real User
Top 20
2023-06-13T08:26:00Z
Jun 13, 2023
We use the SaaS version of the product. People wanting to use the solution should utilize the product's full potential. Overall, I rate the product a seven out of ten.
Client Manager at a tech services company with 1,001-5,000 employees
Real User
Top 5
2023-03-09T22:03:15Z
Mar 9, 2023
While I love CRMs and understand the power they can bring, I am not happy with HubSpot. We still aren't getting the answers we need. We're still trying to work with them to get our CRM sorted out properly. I'd rate it, overall, at a six out of ten.
I rate the solution a seven out of ten. The solution is good, but the initial setup could be more straightforward. I recommend the solution to users considering implementing it, but I advise them to know what they want to manage first and understand the requirements before implementing it.
I've been using CRM solutions such as ServiceNow and HubSpot CRM. Three to four people use HubSpot CRM within my company, including the administrator. Each user has different tasks and roles in terms of using the solution. I'm not aware of how many staff is required for the deployment and maintenance of HubSpot CRM. My company has plans to increase usage for HubSpot CRM because if you're in the marketing industry, the goal is to always increase to as many companies as possible, so there's a plan to scale beyond the current HubSpot CRM usage my company has. As HubSpot CRM is a good platform and is easy to navigate, I would recommend it to anybody looking for a CRM solution who wants to have customers in a consolidated database. My rating for HubSpot CRM is seven out of ten.
If you're planning to use HubSpot CRM for marketing and sales support, it's a great tool, and you can automate what you view on every account, every day in the pipeline. On a scale from one to ten, I would rate this solution at nine.
Customer Solution Executive at a tech services company with 51-200 employees
Reseller
2022-03-10T14:43:07Z
Mar 10, 2022
I never had to deal with the technical support team of this tool, so I cannot evaluate the support. I never had to call them. My advice to others looking into implementing HubSpot CRM is to look at what your license offers you. HubSpot offers three different types of licenses, so you really have to go deep in the fine print to understand what you have with that license. Do you have automation? Do you have a limitation on the automation? Is it 10 workflows or 20 workflows? You need to really take your time looking into it. My rating for HubSpot CRM is eight out of ten, while my rating for NetSuite CRM is seven.
We have 1000 users of HubSpot CRM in our company. Its deployment and maintenance is handled by 10 technical specialists. We have administrators for it, but no developers, as it is a web solution. We have not contacted their technical support team. When our customers ask us about other CRM solutions, e.g. Marketo and HubSpot, we And we kind of propose other CRM solutions. HubSpot CRM is a standard resource for small companies which has a very easy setup. It's a standard solution that workers use. I will recommend it to others. I'm rating HubSpot CRM an eight out of ten, especially because it's used by businesses.
Vice President Int’l at a computer software company with 201-500 employees
Real User
2021-10-18T16:09:54Z
Oct 18, 2021
The solution is deployed in the cloud. There are half a dozen users making use of the solution in our organization. Those who are considering implementing the solution are advised to document their processes beforehand. I rate HubSpot CRM as an eight out of ten.
AVP & Client Partner at a tech services company with 10,001+ employees
MSP
2021-09-25T06:43:07Z
Sep 25, 2021
HubSpot CRM is easy to use compared to others solutions and anyone can use it. However, for enterprise companies, I would recommend Salesforce because it has established partners, can be more reliable, has more features, and has a more powerful integration with ERP modules which is important for enterprise companies. For multi-locations and multinational companies, Salesforce is one of the best. I rate HubSpot CRM and eight out of ten.
HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.
With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with...
I would rate HubSpot CRM an eight out of ten. Unfortunately, I am not able to provide specific advice or recommendations to new users, as my interaction with the product has been limited.
HubSpot CRM improves reorganization functions or personal workflow by keeping our customer information at one single point and connecting previous stages of sales with the same tool. When we start with marketing or the cold calls, which is the first stage of sales, we use HubSpot CRM. The product is user-friendly for sales personnel and other salespeople. I recommend the tool to others. HubSpot CRM is good for simplifying the process, facilitating easier user interaction with the CRM, and not putting so many steps into the process. HubSpot CRM's AI functionalities enhanced our customer engagement strategies since we are using it for the sales process, reports, meetings, and maintaining information about phone calls and for some basic operations. In terms of improving targeting precision, we have used Salesforce in the past. With HubSpot CRM, we are actually doing the same thing we used to do with Salesforce, but with less money. HubSpot CRM is 100 percent useful for our team's collaboration and communication because it is related to customers. We use CRM so our team can send messages. The tool is 100 percent collaborative and useful for communication. I recommend the product to others who plan to use it. I rate the product a five to six out of ten.
HubSpot is suitable for small and medium businesses. The email tracking is done through Apollo. It is absolutely necessary. We need to have a way to track the emails. It gives us intelligence about what is going on with the tool. The dashboard is necessary to figure out what is going on. Overall, I rate the product a nine out of ten.
I would recommend going for HubSpot because if your data is inside HubSpot, you can easily use and manipulate it throughout your campaign. If your data is in Salesforce, you would need to integrate it with HubSpot, which might lead to bidirectional issues. There are concerns when you have to connect to other tools. Overall, I would rate the solution an eight out of ten. The workflows are easy to create compared to others, and their reporting and dashboarding are also very awesome. Everything is so much detailed about it. The curating emails make things easier than other tools. But I'll cut down two points just because of the pricing, and we cannot send different business unit emails from the same account.
HubSpot CRM is deployed on the cloud in our organization. HubSpot CRM easily integrates with our marketing and service efforts. We have several databases. We have written a script, and by that script, it imports the contact easily to the CRM, and then we do our job. The CRM should have the option to integrate with databases like MongoDB. If a company's database is in MongoDB, we can directly import it without writing a third-party script. Overall, I rate the solution a seven to eight out of ten.
In terms of lead tracking and management, every company that my organization works with gets loaded into HubSpot CRM, after which they are assigned accounts, and they can work from those accounts. I like the GUI of HubSpot CRM better since it is very attractive. For my company's sales and marketing efforts, I could see that HubSpot CRM could integrate with Office 365 from Microsoft. If you send an email from HubSpot CRM, it will be sent from Outlook, and it works vice versa as well. If you send an email from your Outlook, it will track it in HubSpot. HubSpot is a great place to have historical documents on customer interaction. The feature of the product that improved our company's sales process was its ability to automate email campaigns. The product's email tracking feature has impacted our company's engagement strategy since it helped me follow up differently from an email and see if emails were opened or not. I could set a cadence to send out an email if the receiver of our company's email opens it, so it is similar to a follow-up email. If the receiver of our company's email doesn't open it, I can send another email instead, which is something I could do at multiple levels using HubSpot CRM. With the marketing part as an add-on in HubSpot CRM, I could deal in the aforementioned area using the product's interface. The dashboard and reporting tools in HubSpot CRM were good. The tool is visually appealing in a way that it would display things after directly uploading the company logo that you were working with for the opportunity and pull in all their information automatically by grabbing onto their website, considering that you put in the website domain name. The tool grabs as much information as it can from just putting in a little bit of information about the company. HubSpot CRM's mobile app experience was fine, and it was better than what Salesforce offers. Using the product's mobile app while on the move or when I am away from the office desk is possible. I could use my mobile to handle any updates on the product for management. I like the interface of HubSpot as a CRM tool since it helped me with sales tracking when I used to have my own company. I rate the tool a ten out of ten.
Start with a CRM from the early days. Before spending money, identify what you're paying for. It's easy to be seduced by features offered by salespeople you may never use. Know exactly what you need and start with the minimal version that supports your current use cases. You can always acquire more features later. Overall, I would rate the solution a nine out of ten.
It is a dependable, adaptable, and user-friendly tool. I believe there is a need for it, and I would recommend it to simplify your tasks. Its necessity depends on the specific requirements of the company. If you have a substantial contact list or multiple purposes to fulfill, especially with a team of five or more members, then I would strongly recommend considering HubSpot. On a scale of one to ten, I would rate it at least an eight. The reason for not giving it a perfect score is that while it's excellent, I can't say for certain how it compares to other PRN solutions in the market, as I'm not familiar with their performance. I found HubSpot to be a strong contender in its category.
We're not power users. I use the basic functionality of the solution. I recommend HubSpot. The main reason why I recommend HubSpot is that it is very easy to learn. It is a flexible tool. It's not overly complex, and it is quick to adopt. Overall, I rate the product an eight out of ten.
I recommend HubSpot CRM to others and rate it an eight out of ten. It has a lot of features for small businesses that are free of charge.
We use the SaaS version of the product. People wanting to use the solution should utilize the product's full potential. Overall, I rate the product a seven out of ten.
We are using the cloud version of HubSpot CRM. I would recommend others to use HubSpot CRM. Overall, I rate HubSpot CRM an eight out of ten.
While I love CRMs and understand the power they can bring, I am not happy with HubSpot. We still aren't getting the answers we need. We're still trying to work with them to get our CRM sorted out properly. I'd rate it, overall, at a six out of ten.
Give it a try. It's good for those who love simple UI/UX and want to get straight to the point.
I rate the solution a seven out of ten. The solution is good, but the initial setup could be more straightforward. I recommend the solution to users considering implementing it, but I advise them to know what they want to manage first and understand the requirements before implementing it.
I would rate this solution an eight out of ten.
I would rate this solution an eight out of ten.
I've been using CRM solutions such as ServiceNow and HubSpot CRM. Three to four people use HubSpot CRM within my company, including the administrator. Each user has different tasks and roles in terms of using the solution. I'm not aware of how many staff is required for the deployment and maintenance of HubSpot CRM. My company has plans to increase usage for HubSpot CRM because if you're in the marketing industry, the goal is to always increase to as many companies as possible, so there's a plan to scale beyond the current HubSpot CRM usage my company has. As HubSpot CRM is a good platform and is easy to navigate, I would recommend it to anybody looking for a CRM solution who wants to have customers in a consolidated database. My rating for HubSpot CRM is seven out of ten.
I would recommend this solution to others. I rate HubSpot CRM a nine out of ten.
If you're planning to use HubSpot CRM for marketing and sales support, it's a great tool, and you can automate what you view on every account, every day in the pipeline. On a scale from one to ten, I would rate this solution at nine.
The solution is great and it does what it needs to do well. I rate HubSpot CRM a nine out of ten.
I would recommend the solution to others. I'd rate the product a nine out of ten. If it offered duplicate removal, I'd likely rate it higher.
HubSpot CRM is one of the best CRMs I have used. I rate HubSpot CRM an eight out of ten.
I never had to deal with the technical support team of this tool, so I cannot evaluate the support. I never had to call them. My advice to others looking into implementing HubSpot CRM is to look at what your license offers you. HubSpot offers three different types of licenses, so you really have to go deep in the fine print to understand what you have with that license. Do you have automation? Do you have a limitation on the automation? Is it 10 workflows or 20 workflows? You need to really take your time looking into it. My rating for HubSpot CRM is eight out of ten, while my rating for NetSuite CRM is seven.
We have 1000 users of HubSpot CRM in our company. Its deployment and maintenance is handled by 10 technical specialists. We have administrators for it, but no developers, as it is a web solution. We have not contacted their technical support team. When our customers ask us about other CRM solutions, e.g. Marketo and HubSpot, we And we kind of propose other CRM solutions. HubSpot CRM is a standard resource for small companies which has a very easy setup. It's a standard solution that workers use. I will recommend it to others. I'm rating HubSpot CRM an eight out of ten, especially because it's used by businesses.
The solution is deployed in the cloud. There are half a dozen users making use of the solution in our organization. Those who are considering implementing the solution are advised to document their processes beforehand. I rate HubSpot CRM as an eight out of ten.
HubSpot CRM is easy to use compared to others solutions and anyone can use it. However, for enterprise companies, I would recommend Salesforce because it has established partners, can be more reliable, has more features, and has a more powerful integration with ERP modules which is important for enterprise companies. For multi-locations and multinational companies, Salesforce is one of the best. I rate HubSpot CRM and eight out of ten.