I am using the latest version of Intercom Customer Communications Platform. The solution is deployed on-cloud in our organization. I advise users to go for Intercom Customer Communications Platform. If you are a small company just starting up, the solution is a great way to manage all your customer interactions and manage the customer journey itself in a very simple and easy way. Overall, I rate Intercom Customer Communications Platform a nine out of ten.
We asked PeerSpot users what they thought the most essential aspects of a CRM Customer Engagement Center was, and this is how they responded: As with most technology the CRM CEC needs to be comfortable and easy to use, adapting to the varying needs of the user. This includes the flexibility to integrate with other data sources and to generate customized results. Equally important was the ability to track and support customer journeys from beginning to end, monitoring performance, and...
I am using the latest version of Intercom Customer Communications Platform. The solution is deployed on-cloud in our organization. I advise users to go for Intercom Customer Communications Platform. If you are a small company just starting up, the solution is a great way to manage all your customer interactions and manage the customer journey itself in a very simple and easy way. Overall, I rate Intercom Customer Communications Platform a nine out of ten.