Learn what your peers think about Intercom Customer Communications Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
Intercom Customer Communications Platform is designed to enhance interactions between businesses and their customers, offering a suite of tools for communication management. It caters to businesses looking to streamline communication and improve customer experience.Intercom facilitates seamless customer interactions, supporting businesses in delivering personalized communication at scale. Its capabilities range from live chat and email integration to automation features. Known for its...
The live chat is pretty good because you can create a macro, which is a predefined input we can give customers.