I had used Elastic APM in a different company but had very little experience with it. I don't have much to compare with. People who want to use the product must read the documentation and understand what they can do. The solution has a lot of features. Overall, I rate the tool a seven or eight out of ten.
Senior Software Engineer at a retailer with 10,001+ employees
Real User
Top 5
2023-08-30T12:08:02Z
Aug 30, 2023
Overall, I would rate the solution an eight out of ten. I really rely on Lightstep to identify any issues. When I was first introduced to LightStep, visualizing how it works was difficult. So, I would advise it's better to first understand how the flow works and then see LightStep so that you can understand what's happening. If you directly see LightStep traces, it has multiple calls, developers get confused. So if I have the understanding of how the particular request works, which all calls escalate, and then seeing LightStep makes life a bit easier.
Learn what your peers think about ServiceNow Cloud Observability. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT...
I recommend the product to others. I rate the tool an eight out of ten.
I had used Elastic APM in a different company but had very little experience with it. I don't have much to compare with. People who want to use the product must read the documentation and understand what they can do. The solution has a lot of features. Overall, I rate the tool a seven or eight out of ten.
Overall, I would rate the solution an eight out of ten. I really rely on Lightstep to identify any issues. When I was first introduced to LightStep, visualizing how it works was difficult. So, I would advise it's better to first understand how the flow works and then see LightStep so that you can understand what's happening. If you directly see LightStep traces, it has multiple calls, developers get confused. So if I have the understanding of how the particular request works, which all calls escalate, and then seeing LightStep makes life a bit easier.