Some add-ons have been integrated. You can integrate with New Relic to get deeper insights into the logs. I have worked on two monitoring tools: New Relic and OpeRant. In addition, I used Azure Monitor. It's completely different, monitoring only the infrastructure, not the applications. We need to know application insights about querying and everything, but it's more user-friendly. Overall, I rate an eight out of ten.
Business Development Manager at a tech services company with 11-50 employees
Real User
Top 5
2024-08-05T16:57:01Z
Aug 5, 2024
I don't know how the alerting mechanism in New Relic has improved our company's response time. I am more into the demo part, so I am not a user of the tool. I rate the tool a nine out of ten.
For monitoring purposes, I would say that the product has a good interface for quickly finding performance bottlenecks. The tool gives a detailed audit of every piece of code, like how much percentage of time it takes, making it very easy for me to first locate the APIs that offer the poorest performance and then go deep dive into those APIs to see which part of the code base of that API is causing performance bottlenecks. Instrumentation becomes quite straightforward and easy with the tool's features. I don't use the alerting system in New Relic. My company uses New Relic only when we want to instrument APIs and for performance improvements, but we don't use it for error handling and error reporting since we prefer Sentry for such areas. I rate the tool an eight out of ten.
We highly recommend the solution for people who want to deploy large applications or applications with a lot of users. It will provide them with the necessary information to ensure the application performs as expected. We enable New Relic for the first three to six months. Once all the problems have been identified, we turn it off. Then, we turn it on again on a particular period to see if problems can still be identified for that particular cycle. The applications we work on follow a particular cycle of operations. So, we normally turn on New Relic when we need to do a large volume of processing or complex processing on the applications. Overall, I rate the tool a ten out of ten.
To those planning to use the solution, I would say to do as much setup as you can upfront with the technical support reps that helped set things up because trying to set it up later is more difficult. I rate the support a six out of ten.
I will recommend the solution, especially for a large product. So that one can have complete monitoring from the front-end tool and back-end server side. I rate the overall product an eight out of ten.
I would rate this solution as a whole a six, on a scale from one to 10, with one being the worst and 10 being the best. When it comes to other people looking into this solution, I would advise making sure that if you're running into communities, to know what it does before you start using it.
Solutions Architect at a computer software company with 5,001-10,000 employees
Real User
Top 20
2023-02-20T16:58:42Z
Feb 20, 2023
New Relic APM is a mature platform, and in terms of features and maturity, it is up there with other APMs like Datadog and a few others. Therefore, it is definitely worth considering. Overall, I would rate New Relic at eight on a scale from one to ten.
I rate New Relic APM seven out of 10. I would rate it eight as a solution for startups. If you want to implement something quickly and easily, New Relic should be your first choice. However, I would pick Dynatrace to explore deeper aspects of special transactions and distributed setups.
My company is currently using New Relic APM. Over a thousand people from different teams use New Relic APM within the company. My company currently has two hundred to three hundred applications, so even if New Relic APM is used occasionally, because of the number of applications it's being used on, usage of the tool could result in almost daily usage. As New Relic APM is user-friendly, it's a tool I can recommend to others, but before making the purchase, you should utilize the free trial version, and also look at the sample dashboards provided by New Relic, which you can show to the customers to better explain how the dashboards look and what New Relic APM is used for. My rating for New Relic APM is eight out of ten, as there's always space for improvement. My company is a customer of New Relic APM.
I give the solution an eight out of ten. I suggest anyone interested in using the solution should learn the query language first. It is a serious tool and requires a lot of time invested in order to understand how it works.
Middleware Specialist at a tech services company with 1,001-5,000 employees
Real User
2022-07-28T21:03:00Z
Jul 28, 2022
You have to see the costs. If you want to scale to a larger system or you want to implement New Relic for the entire enterprise, the cost is going to be high because you have to run hundreds of servers. If you take the frontend applications, mobile applications, and required servers, there will be a huge load and traffic. Dynatrace is one of the alternatives. Our last customer wanted to scale, and they found Dynatrace to be better than New Relic in terms of features and price. I would rate this solution a nine out of ten. It is one of the best products. The customer used it for more than four years before moving to Dynatrace. We were happy with it. The alert mechanism and other features were quite good.
I'm not sure which version of the solution we're using and if it's the latest version or not. We'd recommend the product if budgeting is not a concern for a company. I'd rate it nine out of ten. We were pretty happy with its capabilities.
There is a good bare minimum of required features for this tool, but if they are out to the in-depth analysis then finding a cross-dimensional relationship is not straightforward. It is difficult to implement. If you are concerned about how your services behave, then New Relic shouldn't be your first choice. However, if you are considering New Relic APM, is a very affordable choice. I would rate New Relic APM a seven out of ten.
I'm just a consultant. I'm not a partner or a user of the solution. I'm not sure if I have any specific advice to a company considering this solution as we are still in the early days of considering of this solution is the right fit. However, it's important to go through the process and examine a solution according to your company's unique needs. What works for our client might not work for everyone and vice versa. There needs to be a bit of research. In general, I would rate the solution at an eight out of ten. It's a good product. It just depends on what you need as a company.
They seem to have a new pricing model, and I would advise others to look out and ask them before buying. The biggest lesson that I have learned from using this solution is that you don't always guess right. Without APM, you can guess where the problem is, but with APM, you can actually see where it is, which is nice to know. I would rate New Relic APM a nine out of ten. It is a good product. There might be another product that is better than this, but this is the product that I use and recommend first.
Senior DevOps Engineer Individual Contributor at EML Payments Ltd
Real User
2021-01-30T06:40:07Z
Jan 30, 2021
Our proof of concept has been successful. Getting an order in and reporting is an industry in itself, don't think it can solve the problems it's not trying to solve. It is an application performance monitoring tool. Don't try and make it anything else. The big problem with Splunk for us is that it can do everything. The thing that's nice about New Relic is it doesn't try and do everything, it does what it does. So far, it does it to satisfaction, but don't try and fill multiple holes in your toolchain with it. It's good at what it does. We had some pretty informed opinions on what it was going to do. We knew where it wanted us to get, and so far it has cost the amount we wanted it to cost and done everything that we wanted it to do. I would rate New Relic APM a ten out of ten.
We're just customers. We're end-users. We don't have a business relationship with the company. I would recommend the solution to other organizations. We've had a good experience with it so far. On a scale from one to ten, I would rate the solution at a ten. It's pretty much perfect for our purposes.
Technology Competency and Solution Head at LearningMate
Real User
2020-11-25T20:11:58Z
Nov 25, 2020
This is one of the best tools that I have used. I have recommended it to customers in the past and would continue to do so. In summary, this is a very good product and the only real problem is that the cost is on the higher side. I would rate this solution an eight out of ten.
Middleware Specialist at a tech services company with 1,001-5,000 employees
Real User
2022-07-28T17:52:43Z
Jul 28, 2022
I rate this solution a nine out of ten. We have never faced any issues with this solution, and we are not worried about the technical capability. If we have a team that understands the system and the new capabilities, it can be used effectively.
Database Administrator at a music company with 51-200 employees
Real User
2020-11-10T19:33:05Z
Nov 10, 2020
Honestly, at first, I was very hesitant about using this product. My advice is to learn to use it and learn all of the features because it has many of them, not all of which are documented, but they work wonders. For us, they really helped a lot. I would rate this solution an eight out of ten.
The solution is more mature than a lot of options on the market. If a company is looking for something that offers a unified scalable solution where they can monitor everything in one place, then NewRelic is definitely the option they should look out for. I'd rate the solution eight out of ten.
For people who are comfortable with the cloud, this is the best option and a product that I recommend. So far, our customers are all happy with it. I would rate this solution an eight out of ten.
This is a solution that I definitely recommend. If you want to keep monitoring your site and find the performance of it, this is a good option to do so. I would rate this solution and eight out of ten.
Product Manager at a financial services firm with 201-500 employees
Real User
2019-03-12T07:26:00Z
Mar 12, 2019
The reason we chose New Relic is the pricing. I will rate New Relic APM an eight out of ten for review. Overall, New Relic is not as good as Dynatrace. I have to understand my own system and I like the New Relic APM dashboard. The software could be faster and more automated.
You definitely need this product if you want scale and stability. It fulfills what it's designed to do. Their constant iteration of features means it will always keep us well-informed about that particular requirement about the software. We are also using New Relic with PagerDuty and Slack. They integrate pretty seamlessly. A couple of button pushes, and it was done. We are using the SaaS version.
I use other type of software for database, e.g., MongoDB and GraphQL. It is easy to integrate New Relic with these third-party softwares. I don't spend more than one or two days for integration, as it's very fast. It can monitor our codes and third-party codes in these softwares.
Senior Infrastructure Architect at General Electric
Real User
2018-12-11T08:31:00Z
Dec 11, 2018
If you are looking to evaluate New Relic, compared it to other products, it is very powerful in terms of what it can do. However, it is a complicated to interpret some of the data which is provided with it. There is a trade off if you want to implement this product versus implementing something that is simpler and out-of-the-box, but not obtaining as much depth in what you can learn. It has some advanced plugins for EngineX, which is a web balancer that we use. So, we do integrate with these, which is a little bit outside of their normal realm. There is also an Apache one that we use. The integration is good. Once you figure out how to install it and read through the documentation, it works as anticipated.
Senior Storage Engineer at a tech services company with 501-1,000 employees
Real User
2018-12-11T08:31:00Z
Dec 11, 2018
Give it a try, install it, and use it. I don't have to manage the server and worry about the database, storage, and VMs being up and running, etc. It is always there.
New Relic has been in the business for a while. It offers a wide selection to attach a monitoring mobile app, server, and cloud. If you want to go with just one product, it fits all your needs. We were using the on-premise version before going to cloud. So, we were using it on the physical data center, then we migrate to cloud and started using it with AWS. We haven't seen any different between the two products. We have been able to monitor in both.
If you are looking for this specific type of application to keep a record of your inventory, then it does exactly what it is supposed to do. We use their cloud version of it.
I would recommend to go with New Relic. It integrated well with Docker. They have Lambda support now, so it has been fairly seamless. I have only used the AWS version.
CTO and VP R&D at a tech services company with 11-50 employees
Real User
2018-12-11T08:30:00Z
Dec 11, 2018
Go with it. It is a good product. It gives us the visibility that we need in monitoring. The AWS version is easier to deploy than the on-premise version.
Cloud Solution Architect at a tech services company with 1-10 employees
Real User
2018-12-11T08:30:00Z
Dec 11, 2018
Evaluate it, because it supports almost all the popular run times. Most of the popular languages support this, like Java. So, it makes it adaptable and easy to use. I work predominantly on AWS.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs....
Some add-ons have been integrated. You can integrate with New Relic to get deeper insights into the logs. I have worked on two monitoring tools: New Relic and OpeRant. In addition, I used Azure Monitor. It's completely different, monitoring only the infrastructure, not the applications. We need to know application insights about querying and everything, but it's more user-friendly. Overall, I rate an eight out of ten.
I would rate it a six out of ten.
I don't know how the alerting mechanism in New Relic has improved our company's response time. I am more into the demo part, so I am not a user of the tool. I rate the tool a nine out of ten.
For monitoring purposes, I would say that the product has a good interface for quickly finding performance bottlenecks. The tool gives a detailed audit of every piece of code, like how much percentage of time it takes, making it very easy for me to first locate the APIs that offer the poorest performance and then go deep dive into those APIs to see which part of the code base of that API is causing performance bottlenecks. Instrumentation becomes quite straightforward and easy with the tool's features. I don't use the alerting system in New Relic. My company uses New Relic only when we want to instrument APIs and for performance improvements, but we don't use it for error handling and error reporting since we prefer Sentry for such areas. I rate the tool an eight out of ten.
We highly recommend the solution for people who want to deploy large applications or applications with a lot of users. It will provide them with the necessary information to ensure the application performs as expected. We enable New Relic for the first three to six months. Once all the problems have been identified, we turn it off. Then, we turn it on again on a particular period to see if problems can still be identified for that particular cycle. The applications we work on follow a particular cycle of operations. So, we normally turn on New Relic when we need to do a large volume of processing or complex processing on the applications. Overall, I rate the tool a ten out of ten.
I rate the product an eight out of ten.
To those planning to use the solution, I would say to do as much setup as you can upfront with the technical support reps that helped set things up because trying to set it up later is more difficult. I rate the support a six out of ten.
I will recommend the solution, especially for a large product. So that one can have complete monitoring from the front-end tool and back-end server side. I rate the overall product an eight out of ten.
I would rate this solution as a whole a six, on a scale from one to 10, with one being the worst and 10 being the best. When it comes to other people looking into this solution, I would advise making sure that if you're running into communities, to know what it does before you start using it.
One administrator can handle the maintenance on the weekends. I would recommend this solution to others. I rate New Relic a nine out of ten.
New Relic APM is a mature platform, and in terms of features and maturity, it is up there with other APMs like Datadog and a few others. Therefore, it is definitely worth considering. Overall, I would rate New Relic at eight on a scale from one to ten.
I rate New Relic APM seven out of 10. I would rate it eight as a solution for startups. If you want to implement something quickly and easily, New Relic should be your first choice. However, I would pick Dynatrace to explore deeper aspects of special transactions and distributed setups.
I'd rate the solution nine out of ten.
My company is currently using New Relic APM. Over a thousand people from different teams use New Relic APM within the company. My company currently has two hundred to three hundred applications, so even if New Relic APM is used occasionally, because of the number of applications it's being used on, usage of the tool could result in almost daily usage. As New Relic APM is user-friendly, it's a tool I can recommend to others, but before making the purchase, you should utilize the free trial version, and also look at the sample dashboards provided by New Relic, which you can show to the customers to better explain how the dashboards look and what New Relic APM is used for. My rating for New Relic APM is eight out of ten, as there's always space for improvement. My company is a customer of New Relic APM.
I give the solution an eight out of ten. I suggest anyone interested in using the solution should learn the query language first. It is a serious tool and requires a lot of time invested in order to understand how it works.
I rate New Relic APM a six out of ten.
I would rate this solution a nine out of ten.
You have to see the costs. If you want to scale to a larger system or you want to implement New Relic for the entire enterprise, the cost is going to be high because you have to run hundreds of servers. If you take the frontend applications, mobile applications, and required servers, there will be a huge load and traffic. Dynatrace is one of the alternatives. Our last customer wanted to scale, and they found Dynatrace to be better than New Relic in terms of features and price. I would rate this solution a nine out of ten. It is one of the best products. The customer used it for more than four years before moving to Dynatrace. We were happy with it. The alert mechanism and other features were quite good.
I'm not sure which version of the solution we're using and if it's the latest version or not. We'd recommend the product if budgeting is not a concern for a company. I'd rate it nine out of ten. We were pretty happy with its capabilities.
I'd recommend companies try it out and see if they like it. I would rate the solution eight out of ten. We've been happy with it so far.
I rate New Relic APM an eight out of ten.
My advice to others is this solution is working fine for me and it might most likely be for you too. I rate New Relic APM a nine out of ten.
There is a good bare minimum of required features for this tool, but if they are out to the in-depth analysis then finding a cross-dimensional relationship is not straightforward. It is difficult to implement. If you are concerned about how your services behave, then New Relic shouldn't be your first choice. However, if you are considering New Relic APM, is a very affordable choice. I would rate New Relic APM a seven out of ten.
I'm just a consultant. I'm not a partner or a user of the solution. I'm not sure if I have any specific advice to a company considering this solution as we are still in the early days of considering of this solution is the right fit. However, it's important to go through the process and examine a solution according to your company's unique needs. What works for our client might not work for everyone and vice versa. There needs to be a bit of research. In general, I would rate the solution at an eight out of ten. It's a good product. It just depends on what you need as a company.
They seem to have a new pricing model, and I would advise others to look out and ask them before buying. The biggest lesson that I have learned from using this solution is that you don't always guess right. Without APM, you can guess where the problem is, but with APM, you can actually see where it is, which is nice to know. I would rate New Relic APM a nine out of ten. It is a good product. There might be another product that is better than this, but this is the product that I use and recommend first.
Our proof of concept has been successful. Getting an order in and reporting is an industry in itself, don't think it can solve the problems it's not trying to solve. It is an application performance monitoring tool. Don't try and make it anything else. The big problem with Splunk for us is that it can do everything. The thing that's nice about New Relic is it doesn't try and do everything, it does what it does. So far, it does it to satisfaction, but don't try and fill multiple holes in your toolchain with it. It's good at what it does. We had some pretty informed opinions on what it was going to do. We knew where it wanted us to get, and so far it has cost the amount we wanted it to cost and done everything that we wanted it to do. I would rate New Relic APM a ten out of ten.
We're just customers. We're end-users. We don't have a business relationship with the company. I would recommend the solution to other organizations. We've had a good experience with it so far. On a scale from one to ten, I would rate the solution at a ten. It's pretty much perfect for our purposes.
This is one of the best tools that I have used. I have recommended it to customers in the past and would continue to do so. In summary, this is a very good product and the only real problem is that the cost is on the higher side. I would rate this solution an eight out of ten.
I rate this solution a nine out of ten. We have never faced any issues with this solution, and we are not worried about the technical capability. If we have a team that understands the system and the new capabilities, it can be used effectively.
Honestly, at first, I was very hesitant about using this product. My advice is to learn to use it and learn all of the features because it has many of them, not all of which are documented, but they work wonders. For us, they really helped a lot. I would rate this solution an eight out of ten.
The solution is more mature than a lot of options on the market. If a company is looking for something that offers a unified scalable solution where they can monitor everything in one place, then NewRelic is definitely the option they should look out for. I'd rate the solution eight out of ten.
For people who are comfortable with the cloud, this is the best option and a product that I recommend. So far, our customers are all happy with it. I would rate this solution an eight out of ten.
This is a solution that I definitely recommend. If you want to keep monitoring your site and find the performance of it, this is a good option to do so. I would rate this solution and eight out of ten.
The solution is a cloud-based software. I'd rate the solution six out of ten.
The reason we chose New Relic is the pricing. I will rate New Relic APM an eight out of ten for review. Overall, New Relic is not as good as Dynatrace. I have to understand my own system and I like the New Relic APM dashboard. The software could be faster and more automated.
It easily integrates with PagerDuty, our on-call management and notification system.
New Relic is the best choice because the product has good dashboards, scalability, and environments.
You definitely need this product if you want scale and stability. It fulfills what it's designed to do. Their constant iteration of features means it will always keep us well-informed about that particular requirement about the software. We are also using New Relic with PagerDuty and Slack. They integrate pretty seamlessly. A couple of button pushes, and it was done. We are using the SaaS version.
We don't have an AWS version right now.
I use other type of software for database, e.g., MongoDB and GraphQL. It is easy to integrate New Relic with these third-party softwares. I don't spend more than one or two days for integration, as it's very fast. It can monitor our codes and third-party codes in these softwares.
Give it a shot. See if it meets your use case. I have used the on-premise and AWS versions. The versions are very similar.
If you are looking to evaluate New Relic, compared it to other products, it is very powerful in terms of what it can do. However, it is a complicated to interpret some of the data which is provided with it. There is a trade off if you want to implement this product versus implementing something that is simpler and out-of-the-box, but not obtaining as much depth in what you can learn. It has some advanced plugins for EngineX, which is a web balancer that we use. So, we do integrate with these, which is a little bit outside of their normal realm. There is also an Apache one that we use. The integration is good. Once you figure out how to install it and read through the documentation, it works as anticipated.
Give it a try, install it, and use it. I don't have to manage the server and worry about the database, storage, and VMs being up and running, etc. It is always there.
New Relic has been in the business for a while. It offers a wide selection to attach a monitoring mobile app, server, and cloud. If you want to go with just one product, it fits all your needs. We were using the on-premise version before going to cloud. So, we were using it on the physical data center, then we migrate to cloud and started using it with AWS. We haven't seen any different between the two products. We have been able to monitor in both.
If you are looking for this specific type of application to keep a record of your inventory, then it does exactly what it is supposed to do. We use their cloud version of it.
I would recommend to go with New Relic. It integrated well with Docker. They have Lambda support now, so it has been fairly seamless. I have only used the AWS version.
Go with it. It is a good product. It gives us the visibility that we need in monitoring. The AWS version is easier to deploy than the on-premise version.
Evaluate it, because it supports almost all the popular run times. Most of the popular languages support this, like Java. So, it makes it adaptable and easy to use. I work predominantly on AWS.
I just starting using it, but the product is pretty impressive. We are hosting it through AWS.
In my opinion, New Relic is a good tool, and if a colleague was asking my opinion, I would say "Go ahead and use it!" It is a good solution.