It's a good product. We never faced any issues in managing this. You can definitely go for OpsGenie if it suits your environment. It's not only about the features and money. You should also feel comfortable with the product. I would rate this solution an eight out of ten. Every product can have some improvements. We have been using it for almost two to three years in this company. There might be some new features, or other products, like PagerDuty, might have already improved over OpsGenie in terms of the features.
AWS Developer at a computer software company with 1,001-5,000 employees
Real User
2020-08-12T07:01:00Z
Aug 12, 2020
I recommend OpsGenie because if you compare with DataDB, the cost is very nominal, like $10 per user. It has almost all the features that DataDB has. It is a good automation tool. It's not only for incident management. You can also use it as an automation tool. It has a good automation environment. I would rate OpsGenie a seven out of ten. It is a good product, but it needs a few more features.
Users are empowered to manage their contact details and notification preferences in a single location, hence the administrators don't have to maintain this information at each application. OpsGenie is a cloud based service with reliable, distributed architecture that is replicated in multiple data centers, and monitored around the clock. The lifecycle for each alert, notifications, actions taken by users, are recorded and reported to enable admins to easily analyze what happened. No more...
It's a good product. We never faced any issues in managing this. You can definitely go for OpsGenie if it suits your environment. It's not only about the features and money. You should also feel comfortable with the product. I would rate this solution an eight out of ten. Every product can have some improvements. We have been using it for almost two to three years in this company. There might be some new features, or other products, like PagerDuty, might have already improved over OpsGenie in terms of the features.
I recommend OpsGenie because if you compare with DataDB, the cost is very nominal, like $10 per user. It has almost all the features that DataDB has. It is a good automation tool. It's not only for incident management. You can also use it as an automation tool. It has a good automation environment. I would rate OpsGenie a seven out of ten. It is a good product, but it needs a few more features.