Companies primarily involved in B2B with manufacturing and distribution workflows might benefit from Oracle CRM. However, for B2C models and those focused on make-to-stock processes, I would not recommend it. I'd rate the solution six out of ten.
The tool is meant for customer relationship management. It helps our company interact with our customers, track leads and opportunities, determine how many opportunities are transferred into actual sales, and other such areas. I recommend the product to other users. I rate the tool an eight to nine out of ten.
Integrated Sales Supervisor at a manufacturing company with 1,001-5,000 employees
Real User
Top 20
2024-07-09T13:27:28Z
Jul 9, 2024
I would recommend the Oracle Fusion Cloud, if it's legal as per the company's regulations, have their data on the Oracle Cloud. Overall, I would rate it a seven out of ten.
Architect at a insurance company with 1,001-5,000 employees
Real User
Top 20
2023-11-03T12:19:53Z
Nov 3, 2023
Oracle CRM has become an old technology in the market, so most of our company's customers have moved on to products offered by Salesforce. I recommend the solution to those who plan to use it. I rate the overall solution a seven out of ten.
We would recommend the solution only for enterprise clients. It is not suitable for small and medium businesses. It is a good solution. Overall, I rate the product an eight out of ten.
I'm not sure which version of the solution we're using. We have a team that maintains it directly. I am simply an end-user. I'd rate the solution seven out of ten.
I give the solution an eight out of ten. I'm wondering if it's possible to use cloud-based eCommerce with our on-premise system. Is there a way to integrate the two, or are they incompatible? I'm going to standardize everything and not go for a lot of software or a lot of solutions from different vendors. I prefer just scalable solutions. We cannot deny that all things, CRP included, have some weaknesses. This is easy to implement using Oracle, but that's why we can complement this weakness with one from some other vendors who have the domain in manufacturing in a specific industry. Our eCommerce module needs to be seamlessly integrated with other modules, taking into account our huge product inventory and the fact that we have customers both from the B2B and B2C sectors because our B2B sector is the largest. We also have other considerations, like getting products from suppliers.
Project Manager at General Organization for Social Insurance
Real User
2022-10-20T07:58:33Z
Oct 20, 2022
We choose this solution because we use the Java language for our Oracle database and having our CRM be from Oracle would have beneficial integration to ensure stability. My advice to others is they should use the solution, it is priced well and Oracle is a good company. I rate Oracle CRM a nine out of ten.
CRM /CX Business Analyst, Solutions Consultant & PM
Real User
2022-06-08T07:16:17Z
Jun 8, 2022
I installed the demo six months ago. I was using some variance of version 12. Eighter 12.0.8, 0.2, 0.8 or 0.9. I recommend solutions according to the client's business needs. If they need something that is more flexible and giving them all that they need on-premise, I will advise them to get it. If they are needing a lot of functionality that's related to other products, or clouds, I will recommend other options that aren't Oracle. I'd rate the solution nine out of ten.
If you are looking for a solution to be deployed on-premise and need a scalable solution for a Silicon Valley, telecon or banking company, I would recommend Oracle. This is because Oracle offers stability, plug and play functionality and integration to billing systems. If you are looking for solution for a medium-size e-commerce company or OEM, I would recommend Salesforce or SAP. Before deciding on the right solution, it is important to map out all of your requirements and the level of customization needed. I would rate this solution an eight out of ten.
I recommend the product, but only if you are planning to have a longterm contract. I understand that there are other solutions on the market and they might be cheaper but if you like to have a long-term contract and you like to integrate Oracle is the best option. Furthermore, If you don't have the intention to integrate with any ERP, then this is one of the best options, together with Salesforce. In our case, we prefer to have the product for the same vendor. That's why we didn't choose Salesforce, even though Salesforce might have a better recommendation or a better ranking. Both of them, Salesforce and CX are on the top five worldwide and in the Cloud. We are planning to put CX in another plant during this next year, 2021. And we are very happy with the product. I rate Oracle CRM a nine out of ten.
Junior Consultant at a consultancy with 11-50 employees
Real User
2020-11-19T10:59:14Z
Nov 19, 2020
I don't know if we plan to keep using this solution. I know our company likes the product and wants to use it. I would recommend this solution. It is a really solid and useful product, but to really take full advantage of this solution, you should be a really big sized company. It is an excellent product for big companies that manage so much data. It is not a cheap solution, so be sure that your company size is aligned with this kind of product. I would rate Oracle CRM a nine out of ten.
On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.
Companies primarily involved in B2B with manufacturing and distribution workflows might benefit from Oracle CRM. However, for B2C models and those focused on make-to-stock processes, I would not recommend it. I'd rate the solution six out of ten.
The tool is meant for customer relationship management. It helps our company interact with our customers, track leads and opportunities, determine how many opportunities are transferred into actual sales, and other such areas. I recommend the product to other users. I rate the tool an eight to nine out of ten.
I would recommend the Oracle Fusion Cloud, if it's legal as per the company's regulations, have their data on the Oracle Cloud. Overall, I would rate it a seven out of ten.
I rate the overall solution a seven to eight out of ten.
Oracle CRM has become an old technology in the market, so most of our company's customers have moved on to products offered by Salesforce. I recommend the solution to those who plan to use it. I rate the overall solution a seven out of ten.
Oracle is focusing on Fusion CRM. Overall, I rate the product a seven out of ten.
We would recommend the solution only for enterprise clients. It is not suitable for small and medium businesses. It is a good solution. Overall, I rate the product an eight out of ten.
I would recommend Oracle CRM, as it is a user-friendly solution. I rate it eight out of ten.
I recommend Oracle CRM for large-scale organizations. I rate it an eight out of ten.
I rate the overall solution a seven out of ten.
I'm not sure which version of the solution we're using. We have a team that maintains it directly. I am simply an end-user. I'd rate the solution seven out of ten.
I give the solution an eight out of ten. I'm wondering if it's possible to use cloud-based eCommerce with our on-premise system. Is there a way to integrate the two, or are they incompatible? I'm going to standardize everything and not go for a lot of software or a lot of solutions from different vendors. I prefer just scalable solutions. We cannot deny that all things, CRP included, have some weaknesses. This is easy to implement using Oracle, but that's why we can complement this weakness with one from some other vendors who have the domain in manufacturing in a specific industry. Our eCommerce module needs to be seamlessly integrated with other modules, taking into account our huge product inventory and the fact that we have customers both from the B2B and B2C sectors because our B2B sector is the largest. We also have other considerations, like getting products from suppliers.
We choose this solution because we use the Java language for our Oracle database and having our CRM be from Oracle would have beneficial integration to ensure stability. My advice to others is they should use the solution, it is priced well and Oracle is a good company. I rate Oracle CRM a nine out of ten.
I installed the demo six months ago. I was using some variance of version 12. Eighter 12.0.8, 0.2, 0.8 or 0.9. I recommend solutions according to the client's business needs. If they need something that is more flexible and giving them all that they need on-premise, I will advise them to get it. If they are needing a lot of functionality that's related to other products, or clouds, I will recommend other options that aren't Oracle. I'd rate the solution nine out of ten.
I wouldn't recommend Oracle CRM for everybody, but it's good for those with big requirements. I would rate CRM as eight out of ten.
If you are looking for a solution to be deployed on-premise and need a scalable solution for a Silicon Valley, telecon or banking company, I would recommend Oracle. This is because Oracle offers stability, plug and play functionality and integration to billing systems. If you are looking for solution for a medium-size e-commerce company or OEM, I would recommend Salesforce or SAP. Before deciding on the right solution, it is important to map out all of your requirements and the level of customization needed. I would rate this solution an eight out of ten.
I would rate Oracle CRM a nine out of ten.
I would recommend this solution. I would rate this solution 7 out of 10.
I rate Oracle CRM a seven out of ten.
I rate Oracle CRM an eight out of ten.
I would rate Oracle CRM an eight out of ten.
I recommend the product, but only if you are planning to have a longterm contract. I understand that there are other solutions on the market and they might be cheaper but if you like to have a long-term contract and you like to integrate Oracle is the best option. Furthermore, If you don't have the intention to integrate with any ERP, then this is one of the best options, together with Salesforce. In our case, we prefer to have the product for the same vendor. That's why we didn't choose Salesforce, even though Salesforce might have a better recommendation or a better ranking. Both of them, Salesforce and CX are on the top five worldwide and in the Cloud. We are planning to put CX in another plant during this next year, 2021. And we are very happy with the product. I rate Oracle CRM a nine out of ten.
I don't know if we plan to keep using this solution. I know our company likes the product and wants to use it. I would recommend this solution. It is a really solid and useful product, but to really take full advantage of this solution, you should be a really big sized company. It is an excellent product for big companies that manage so much data. It is not a cheap solution, so be sure that your company size is aligned with this kind of product. I would rate Oracle CRM a nine out of ten.