Identity and Access Management at a energy/utilities company with 10,001+ employees
Real User
Top 20
2023-11-15T12:04:52Z
Nov 15, 2023
Two of the members of our company's in-house team and a consultant for support were required to take care of the maintenance phase of the product. I rate the overall tool a seven out of ten.
The documentation of RSA Identity Governance and Lifecycle is well done and there is online help available, but troubleshooting bugs they should be more proactive so that we can address the issues to the customers faster. I rate RSA Identity Governance and Lifecycle a five out of ten.
It is important to note that this solution runs on Oracle database only. So, even if your organization already has a database, they will still need to purchase another one. This also would require them to get a separate team of Oracle experts. Additionally, there is no automatic load or failback process. Overall this solution is best for a customer without many advanced tools within their environment who do not require integration with identify management.
What is identity management (IM)? Identity management (IM), also referred to as identity and access management (IAM), is an organizational process used to securely connect electronic or digital identities with the right levels of access.
Two of the members of our company's in-house team and a consultant for support were required to take care of the maintenance phase of the product. I rate the overall tool a seven out of ten.
The documentation of RSA Identity Governance and Lifecycle is well done and there is online help available, but troubleshooting bugs they should be more proactive so that we can address the issues to the customers faster. I rate RSA Identity Governance and Lifecycle a five out of ten.
It is important to note that this solution runs on Oracle database only. So, even if your organization already has a database, they will still need to purchase another one. This also would require them to get a separate team of Oracle experts. Additionally, there is no automatic load or failback process. Overall this solution is best for a customer without many advanced tools within their environment who do not require integration with identify management.
All of the features in this product are good and this is a product that I recommend. I would rate this solution a seven out of ten.