Identity and Access Management at a energy/utilities company with 10,001+ employees
Real User
Top 20
2023-11-15T12:04:52Z
Nov 15, 2023
Every connector that you have in the product needs to be custom-built, so there are not a lot of standard connectors available in the product, because of which there are a lot of hidden consultancy costs. Everything in the tool needs to be developed by people who are experts in RSA products, and there is nothing that people who work in-house at a company can do. The aforementioned areas of concern can be considered for improvement in the solution.
RSA Identity Governance and Lifecycle could improve out-of-the-box customization. The solution has to adapt better because all the other competitors have their own SaaS solutions which have their own multi-tenant functions with ease of integration with the enterprise.
This product is missing a lot of features which other competitors are providing. One of the key features that are missing right now is risk scoring. Additionally, there is not much scope for customization - everything is hard-coded and predefined, so it does not allow the developers to make many modifications.
Better integration with other solutions such as Oracle Database is needed. Currently, some SQL databases cannot be integrated with RSA. Technical support in Pakistan can be improved.
What is identity management (IM)? Identity management (IM), also referred to as identity and access management (IAM), is an organizational process used to securely connect electronic or digital identities with the right levels of access.
Every connector that you have in the product needs to be custom-built, so there are not a lot of standard connectors available in the product, because of which there are a lot of hidden consultancy costs. Everything in the tool needs to be developed by people who are experts in RSA products, and there is nothing that people who work in-house at a company can do. The aforementioned areas of concern can be considered for improvement in the solution.
RSA Identity Governance and Lifecycle could improve out-of-the-box customization. The solution has to adapt better because all the other competitors have their own SaaS solutions which have their own multi-tenant functions with ease of integration with the enterprise.
This product is missing a lot of features which other competitors are providing. One of the key features that are missing right now is risk scoring. Additionally, there is not much scope for customization - everything is hard-coded and predefined, so it does not allow the developers to make many modifications.
Better integration with other solutions such as Oracle Database is needed. Currently, some SQL databases cannot be integrated with RSA. Technical support in Pakistan can be improved.