Deployment is a straightforward task, but ensuring integration of the CI/CD pipeline within UiPath Platform Orchestration would enhance the ease of use. I rate this review an eight overall.
UiPath Developer at a consultancy with 11-50 employees
Real User
Top 20
Nov 25, 2025
The deployment and maintenance are handled by UiPath Platform. Currently, our Orchestrator and everything is handled by UiPath Platform. We are in the cloud right now using UiPath cloud. They are taking care of it. Previously we used to have this on our own company's servers, so we just had to make sure it runs twenty-four seven. The deployment administration is something I am not sure about regarding the deployment server and administration. As a developer in the current organization, we take requirements from the client, develop it ourselves, test it ourselves, and deploy our automation. We do not have a particular team for development, testing, or deployment. We handle our own use case end to end. I do not see any issues there. I think it is pretty feasible and easy to handle the deployment in UiPath Platform. My overall rating for this review is eight.
The price is what would make it a perfect solution for me. I would give UiPath Platform support a rating of nine on a scale of one to 10. I have experience with contracting, licensing, and pricing of UiPath Platform, but I handle this job once a year during the contract revision. I currently have almost 300 robots deployed with UiPath Platform. I deployed a little more than a hundred robots across several years. I plan to expand and deploy more robots next year. I would rate UiPath Platform a nine on a scale of one to 10.
IT at a manufacturing company with 1,001-5,000 employees
Real User
Top 20
Sep 30, 2025
We wanted to remove that manual intervention or bring up some human touch there. First, we did a prototype to see how the end-to-end workflow was happening for one use case. Then we tried to derive metrics, such as how much time we are saving in terms of resources and for the entire flow. It made a significant difference for us at that point in time. Usually, it used to take many minutes and had to interact with numerous tools and technologies. When we implemented UiPath Platform and RPA, it showed substantial improvements from a metrics perspective regarding time savings and overall efficiency. I cannot provide specific advice about certain aspects as we have not extensively explored all features. We have not had to raise any support requests so far. Every business and company has its own requirements. The best suggestion is to understand the full functionality of UiPath Platform and carefully consider the areas where it should be implemented rather than utilizing it everywhere without proper evaluation. Based on the overall functionality and features being used, the reviewer rated UiPath Platform an eight out of ten, indicating satisfaction with the solution.
Portfolio Product Owner at a insurance company with 10,001+ employees
Real User
Top 10
Sep 30, 2025
I do not yet utilize agentic automation capabilities or agentic AI from UiPath Platform to achieve those, as it's strictly all RPA for now. We are in the process of trying to start developing more agentic, less RPA, and more agent-type workflows. We've been looking forward to having the capability that Maestro offers for case management, which will be a huge game-changer for my firm, as we've been searching for a suitable tool for two years. Our enterprise firm does not require certification for engineers, however, within our investment side, it's a requirement. I had my advanced developer certification years ago, and all of my engineers have their certified engineer certifications. Anyone joining my team has to go through the academy and prove completion of the certification. My advice for someone considering UiPath Platform is to clearly understand RPA, agentic work, and assess interoperability with other external systems before choosing a platform, as UiPath Platform typically comes out on top. I'm optimistic about future developments. I appreciate UiPath Platform allowing us to use our own LLMs, so thank you for that flexibility. I have rated UiPath Platform ten out of ten.
Application Engineer/admin at a insurance company with 10,001+ employees
Real User
Top 10
Sep 30, 2025
With the focus on AI, the next release of UiPath Platform should include a hand-holding guide to show people what it's capable of. Many developers I've talked to who have never used AI in this context will be uncertain about its capabilities. Based on my experience, I rate UiPath Platform seven out of ten.
Systems Administrator at a financial services firm with 51-200 employees
Real User
Top 10
Sep 30, 2025
We are not currently using the generative AI. My advice to organizations considering UiPath Platform is to find a good partner to work with. Having someone with prior knowledge to help is essential, especially in the beginning, as you might feel lost otherwise. I rate UiPath Platform a ten out of ten.
Product Owner Citizen Development at a marketing services firm with 1,001-5,000 employees
Real User
Top 10
Sep 30, 2025
My advice to someone considering UiPath Platform is to make sure you get buy-in from leadership, as a lot of people see a hot new tool and pursue it without sustainability. Having top-down leadership support is crucial for longevity, especially when pricing increases or licensing renewals arise. I would rate UiPath Platform a nine out of ten, as there are aspects that need improvement, particularly around naming conventions. I don't believe any product can achieve a perfect ten since that implies no room for improvement. I see them moving closer to a nine or ten out of ten.
Executive Vice President at a financial services firm with 10,001+ employees
Real User
Top 10
Sep 30, 2025
I assess Agentic AI's ability to extract data points as unclear because we use generative AI technically, not Agentic AI to extract data points. My advice to other organizations considering UiPath Platform is to be prepared to spend some time to understand how it's licensed. On a scale from one to ten, I would rate UiPath Platform overall as eight.
Director, Business Technology Engineering & Senior VP, Platform Services at a financial services firm with 10,001+ employees
Real User
Top 20
Sep 30, 2025
Regular RPA is effective for processes with defined rules. For our needs, agentic AI is better suited as we require a solution that can make more human-like decisions, recognize patterns, and cater to the free-form nature of incoming emails, unlike RPA, which relies on set parameters. UiPath Academy courses are part of our citizen developer program, along with internal training that we developed to align with our bank's best practices and coding standards. We utilize Google Cloud as our primary cloud platform. My advice for someone considering UiPath Platform is to start small to ensure the processes function smoothly before scaling up, as it is easier to fix smaller workflows than intricate ones. Additionally, hire individuals who are curious and eager to learn about UiPath Platform technology as it continuously evolves. I would rate UiPath Platform a seven out of ten, appreciating their efforts to keep pace with rapidly changing technology, though it is difficult for any platform to excel across all aspects, which presents an ongoing challenge.
Assistant Vice President & Manager, Information Technology Process Documentation at a financial services firm with 1,001-5,000 employees
Real User
Top 10
Sep 30, 2025
My thoughts on UiPath Platform's user community in terms of the value I gain by being part of it are that it is my first place to go if I have any questions or need some light troubleshooting, so it is very valuable for me. I think our developers also find a lot of value from there, figuring out how to structure certain things. My advice to other organizations considering UiPath Platform is for larger organizations to take the plunge. For smaller organizations, I would suggest balancing how large of a scale they are interested in and if that justifies the cost. We are right on the cusp, so it can be challenging; we only have about 1,600 employees, which limits our scaling potential. We really need to work to get that ROI. On a scale from on eto ten, I would rate UiPath Platform overall as a nine, as it is pretty good.
Senior Manager, Information Technology at Autodesk, Inc.
Real User
Top 10
Sep 30, 2025
My advice to another organization considering UiPath Platform is to evaluate use cases carefully, figure out the right ones to put on the platform, educate the developers really well, have them take academy classes, or bring in a partner to build the first few. On a scale from one being the worst to ten being the best, I would rate UiPath Platform overall as a nine.
Assistant VP, System, Digital & Citizen Experience at a healthcare company with 10,001+ employees
Real User
Top 10
Sep 30, 2025
The advice I would give to other organizations considering UiPath Platform is to jump into it. ROI is something that you will find very quickly. Howecer, build and partner with UiPath Platform and maybe their partners. Most importantly, fail fast if you need to, and don't try to build a big project that goes on for years; do some small pilots, but pilot to project, scale pretty quickly. On a scale from one to ten, I would rate UiPath Platform overall an eight, based on the features and functionality we've used so far.
Director Of Operations at a healthcare company with 11-50 employees
Real User
Top 10
Sep 30, 2025
The advice I would give to another organization considering UiPath Platform is to strongly consider your team and what kind of needs your team has; because with different solutions, there are different levels of computer science background you need, and whether you want low-code or no-code versus having someone who has business acumen with a bit of development skills, or just a high development department—so consider your staff. I would rate my overall usage of UiPath Platform as definitely an eight out of ten.
Senior RPA Developer at a insurance company with 10,001+ employees
Real User
Top 10
Sep 30, 2025
My advice to another organization considering UiPath Platform is to make sure you understand what makes for good automation. Don't try to do something overly complex; don't shoot for the stars, as you might have a really bad experience and waste a lot of money and time. I would rate UiPath Platform as a solid eight or nine out of ten.
Rpa Developer at a insurance company with 10,001+ employees
Real User
Top 10
Sep 30, 2025
We haven't used Agentic AI in our processes yet. We plan to do it. One fair advice to organizations considering UiPath Platform is that it might feel overwhelming initially, however, I would recommend starting with processes that are challenging to build. For instance, if you're in healthcare, tackle healthcare processes with more data and complexity, or in finance or insurance, deal with processes that have higher volumes and more UI changes. Once you undertake these hard processes, it simplifies the creation of smaller processes moving forward. I would rate UiPath Platform overall at an eight out of ten, reserving the extra two points as there are various competitors and platforms. UiPath Platform is making changes to introduce Agentic and enhance user-friendliness, and while I think it's fair enough to use UiPath Platform due to the range of products, I still perceive potential areas for improvement.
Rpa Developer at a outsourcing company with 1,001-5,000 employees
Real User
Top 10
Sep 30, 2025
I do not use generative AI at the moment. I am waiting to try it as soon as possible. My advice to another organization considering UiPath Platform is that many people initially feel confused as they don't know how to set up their own COE team, however, it's important to have good communication with the supporting team, professional services in UiPath, and their salesperson to gain a comprehensive understanding of how this platform and product can assist their business. I would rate UiPath Platform overall a seven out of ten. There are still many areas for improvement.
Senior Manager, Tools & Automation at a tech vendor with 10,001+ employees
Real User
Top 10
Sep 30, 2025
My advice to others would be to understand the environment you're looking to deploy it in and ensure you don't over-engineer it. On a scale of one to ten, I would rate UiPath Platform as a nine. While there is always room for improvement, based on the industry leaders I've seen, they're not missing anything that anyone else is doing any better.
Manager Of Supply Chain Analytics at a retailer with 1,001-5,000 employees
Real User
Top 10
Sep 30, 2025
I don't yet use Agentic AI. Part of the reason why we're attending a conference is to learn more about it. I haven't yet used the vendor's UiPath Academy courses. The biggest advice I would give to other organizations considering UiPath Platform is to continue to push outside of the box and not to think within the confines of what you initially look at, as the opportunity to use the software is really everywhere. It's just a matter of having the time to put into it, so my biggest words of encouragement would be to keep trying, keep pursuing it, and avoid a too tunnel-visioned approach. On a scale from one to ten, I would rate UiPath Platform overall as a ten, as coming in with a little bit of experience, it was very easy to pick up, learn, and lean into, which has been very rewarding.
Ai & Automation Manager, Enterprise Analytics at a retailer with 51-200 employees
Real User
Top 10
Sep 30, 2025
My advice to another organization considering UiPath Platform is to understand the feasibility of implementing it, as these are not overnight processes; it requires time and a clear understanding of the value you expect to gain, as targeting some big win projects from the start, since without those, UiPath Platform might not be the best fit for you. I would rate UiPath Platform overall as an eight out of ten.
Program Manager at a healthcare company with 10,001+ employees
Real User
Top 10
Sep 30, 2025
We're not cloud-based yet, but we are moving to the cloud in the next six to eight months, so we don't use agentic AI at all currently. We are planning to start looking into what we could do with agentic AI once we transition to the cloud. Based on my experience with UiPath, my advice to someone considering it is to make sure you have a good TAM. You absolutely need it, and understand everything involved, including policies, governance, security, and administration. I would rate UiPath Platform an eight out of ten. Some items we're looking at aren't available until we move to the cloud. On-prem is a little more limited.
Associate Director, Intelligent Automation at a pharma/biotech company with 1,001-5,000 employees
Real User
Top 10
Sep 30, 2025
We don't use formal Agentic AI with UiPath Platform. We do use AI with large language models to help organize and extract data, but we're not technically agentic. I would describe my experience with the vendor as very seamless and easy. UiPath has been very supportive. They've been with us the whole way, and every time we have a question or issues, they're there to help us out. On a scale from one to ten, I would rate UiPath Platform's features as a ten. It has many abilities and tools, connects to numerous systems, and is very universal. It fits our needs completely.
Solutions Architect at a tech services company with 11-50 employees
Real User
Top 20
Sep 30, 2025
I use the Agentic AI only for POCs, as we don't have any live implementation in production. UiPath Platform community and forum are extremely helpful for debugging and sharing best practices. We were very active in the community a long time ago, providing answers and asking questions, but recently we haven't been as active. Perhaps this is because the team is more senior now and we might not need that much interaction, but initially, it was very helpful. My advice for other organizations considering UiPath Platform is to get the right professional services to help make the right technical decisions from the start. Establishing a good framework and developing reusable libraries and composability while making the right technical decisions initially is crucial for success. So, having the right partner at the beginning is key for success. I would rate UiPath Platform as a nine out of ten, as I've had a high level of satisfaction.
Senior Vice President, Director of Information Technology Automation and Development at SouthState Bank
Real User
Top 10
Sep 30, 2025
We do not yet use agentic AI, however, that's coming next year as we're getting the contract ready. We do not use agentic automation such as Agent Builder, Agentic Orchestration, or Autopilot yet; we are currently using Copilot, which allows us to dip our toes into the agentic waters. We had a couple of opportunities for Document Understanding, which is more machine learning. Our struggle lies in the man in the middle concept where people just want to throw it over the fence, however, we emphasize that they need to help us with it. I have not used the UiPath Platform user community much, as we haven't had a necessity for it yet. I assume that as we get further down the road in our agentic path, it will become more important for us. Currently, 95% of our usage is standard RPA, and we have great competency in those areas. Occasionally I might ask a bank I've worked with in the past a question or two, but I have not delved into the user community. I have openly stated that I was a vendor for a long time, dealing with vendors on the other side as well, and I genuinely believe UiPath Platform is probably our best vendor due to the attention we get and constant follow-ups. My advice to someone considering UiPath Platform is to set up a small support group closely tied to your build group early on, depending on your company's size. You do not want to distract your build team from the support side. This also means your build team must ensure quality documentation. Take a thorough look at your intake process, identify bottlenecks in your pipeline, set up your documentation, thoroughly go through the right SDLC process, and gain business buy-in to ensure a smoother operation. On a scale of one to ten, I rate UiPath Platform a nine.
Senior Business Analyst at a healthcare company with 1,001-5,000 employees
Real User
Top 10
Sep 30, 2025
When giving advice to other organizations considering UiPath Platform, I would emphasize that starting POCs is very important. Having been on both sides as a consultant before joining this company, we had some POCs which did not work out very well. At our company, the POCs we selected were the best. Even today, those POCs turned into bots which give us more return on investment. Choose your automation ideas wisely, give adequate time, and manage stakeholder expectations. I rate UiPath Platform a nine out of ten.
Senior Finance Manager at a retailer with 5,001-10,000 employees
Real User
Top 10
Sep 30, 2025
We couple it with other technologies, such as Alteryx, to really harness the full end-to-end automation. The advice I would give to other organizations considering UiPath Platform is to select a very good partner, and also, you would definitely want to make sure that you are building out your pipeline aggressively so that you can have targets to hit because some of the things that you plan do not come to fruition and you have to be able to pivot quickly. On a scale from one to ten, with one being the worst and ten being the best, I would rate UiPath Platform overall as a solid eight.
I have been using UiPath Platform for the past three years, and my experience is quite good with these process automation tools; I highly recommend this. Users can utilize it because the UI is very simple and easy to use for non-technical persons. It helps overcome all the limitations, and the stability is very high, so it is reusable for multiple processes and purposes. I recommend all users to use it. My overall rating for UiPath Platform is 8 out of 10.
When comparing UiPath Platform with other automation tools such as Blue Prism, Automation Anywhere, and Kofax, I find that in terms of quality and features, UiPath Platform is superior. They have numerous features, and their OCRs can process handwritten documents. On a scale from one to ten, I rate the overall solution as nine because of its frequent modifications, and developers need to stay up to date with the release documents. What stands out about UiPath Platform is its feature set compared to other tools. I would recommend this product to other users because of its extensive features. While I'm not certain about its cost comparison to others, feature-wise, it is better than its competitors. It offers multiple capabilities that some automation tools don't currently provide, so if the product is within budget, users should opt for UiPath Platform.
Senior Solution Architect at a computer software company with 1,001-5,000 employees
Real User
Top 20
Aug 8, 2025
By default, we implement both attended and unattended options. UiPath Platform is best described as a low-code, no-code platform. The Agentic Automation is completely no-code when creating agents. For robot development, it provides extensive options with low-code capabilities. For complex Excel automations or other automations, UiPath Platform offers numerous options compared to Power Automate. We can easily integrate VB code for string manipulations and complex Excel automations. The platform excels in debugging and selector fine-tuning for web automation or UI automation compared to Power Automate. We are a UiPath Platform partner. Overall rating: 7.5 out of 10.
We use both the attended and unattended automation options available in UiPath Platform; during the development phase, everyone does attended automations, such as in debug mode or for testing purposes. When we transition from the development phase to UAT or system integration testing, we use the unattended mode. The impact of UiPath Platform's analytics on our decision-making processes is significant; it is based on the processing and automation tasks. For example, for web automation, users need to log in, format data, and download files. Using community versions, you can conduct trial runs to see its effectiveness, and based on demo sample workflows, you can take the next steps. I feel UiPath Platform is the best, as I have experience with multiple platforms. The maintenance requires some effort; typically, a developer focuses on code development, while support teams address issues post-deployment due to UI element changes or interruptions. I'd say if we have five developers, one support person is sufficient, and for maintenance of five to six unattended machines, two people can effectively manage the workload. Overall, I would rate UiPath Platform a nine out of ten.
IT Performance and Capacity Manager at a computer software company with 1,001-5,000 employees
Real User
Top 20
Aug 6, 2025
I have been generally satisfied with UiPath Platform. Regarding the impact of UiPath Platform's analytics capabilities on our organization's decision-making processes, we are implementing only RPA based on particular process documents, not analytics. We achieved good efficiency gains using UiPath Platform, particularly in terms of improved turnaround time, though specific metrics cannot be revealed. I would rate the product overall as nine out of ten, with the main drawback being its high cost compared to other products.
My advice to others looking into using UiPath Platform is to study the UiPath Platform to use it in the correct way. I don't have a business relationship with UiPath other than being a customer; I use it for personal use, but I can also do work. I don't have any additional thoughts about UiPath Platform before we wrap up. I find it useful. I don't use any other tech products. I don't think there is anything that needs to change regarding how I found this interview. On a scale of one to ten, I rate UiPath Platform a nine.
Associate Consultant at a tech vendor with 10,001+ employees
Consultant
Top 10
Jun 12, 2025
I have used the AI integration features of the UiPath Platform, specifically the integration concept with the LLM model where we provide a prompt to get results that we extract and send over email. This is typically used to analyze resumes for our HR team, which receives numerous resumes. Using the AI integration concept in the UiPath Platform, we read resumes uploaded to the LLM model, extract relevant data, and filter out the necessary resumes. I rate the UiPath Platform a nine out of ten, based on my experience compared to Power Automate and basic knowledge of Automation Anywhere. I've found UiPath to be well-organized and well-structured for beginners.
Owner at a insurance company with 10,001+ employees
Real User
Top 5
May 2, 2025
I do not use the agent-tech automation with any platforms. The agent-tech is a new feature within the UiPath Platform, and they started integrating it in the last six months. I have not seen their offering, but based on documentation, they have developed a framework for agent development and automation integration. Regarding the ease of building automations using the UiPath Platform, end users still need some specialist skills to build. It is not as end-user friendly as some other tools, but it does not require deep technical knowledge. It is low code, no code, and everything is drag and drop. Configuration management using their studio is effective. The UiPath Platform does not necessarily replace existing systems but connects to different systems already in place. It creates a layer on top that reduces the need for human intervention, enabling machines and robots to do most of the work. The time saved due to the UiPath Platform depends on the employee. It reduces the workload for end users whose work is now performed by robots. The saved time can be used for other tasks. When processes have seasonal variance, such as quarterly, monthly, or year-end processing, the transaction volume increases, so workload can be better managed by adjusting digital workers. I rate the UiPath Platform an eight out of ten.
RPA Developer at a consultancy with 11-50 employees
Real User
Top 10
Apr 7, 2025
When we were trying to implement UiPath in our environment about four or five years ago, things were totally different than they are today. Many automation solutions didn't exist back then, making it challenging to get familiar with the product and its capabilities initially. Since then, the RPA ecosystem has expanded significantly. Document Understanding wasn't a feature in 2019 or 2020, but now, it is much improved. We haven't really used the communication mining feature. I've checked it a few times, but we usually handle manual interviews with key users. As for task mining, I used it for documentation purposes when creating workflow documentation. It supports generating document templates, which is very useful for us, but we haven't used it for deeper automated workflow steps. I would rate UiPath an eight out of ten.
Developer at a manufacturing company with 10,001+ employees
Real User
Top 5
Mar 18, 2025
UiPath is evolving with current trends, particularly in AI, and is now focusing on Agentic AI. The future looks promising for UiPath. Overall, I would rate it a seven out of ten. It is a good product.
Student at a university with 1,001-5,000 employees
Real User
Top 10
Mar 11, 2025
It was through an internal community that I connected with the organization for which I did the automation, and that is a great advantage. They were looking for people to help create automation. I was curious about UiPath, and I wanted to learn. I raised my hand to build that for them. An external community or a learning community is something that has proven its value by creating synergies between people who do not know and people who already know a little bit, allowing them to get together and grow. In my opinion, RPA solutions are alternatives to digital transformation. Digital transformation is a big project. When you do not have access to those big budgets or the structure to get into new capabilities on an existing system or implement a future system, that is when you go to RPA to supplement the digital transformation. If the use case is not eligible for the big capital investment or the big project investment, you go through the route of RPA. I would rate UiPath a nine out of ten.
Senior Software Engineer at a financial services firm with 10,001+ employees
Real User
Top 10
Nov 19, 2024
I would rate UiPath seven out of ten based on my current experience. For people from both technical and non-technical backgrounds, it's a great tool due to its easy learning curve. The licensing makes it accessible for learning and development.
Rpa Systems Analyst at a recruiting/HR firm with 10,001+ employees
Real User
Top 20
Oct 23, 2024
I would rate UiPath seven out of ten. I recommend UiPath due to its robust user community, which provides valuable feedback that contributes to the continuous improvement and development of the product with new features.
Always explore using AI first, as it is often a cost-effective and simple solution. UiPath's integration of AI workflows in a user-friendly way brings a lot of potential for automation.
Software Automation Engineer at a tech services company with 201-500 employees
Real User
Top 10
Oct 23, 2024
I rate UiPath 10 out of 10. I'm incredibly impressed with the pace of new features that have come out. I have been working with UiPath for six years since I graduated college, and I'm blown away by what's coming out every year.
Senior Manager, Data & Analytics at Soliant Health
Real User
Top 10
Oct 23, 2024
I rate UiPath eight out of 10. I enjoy working with it, and it seems to have everything we need. They're adding new features at a reasonable rate while not deprecating old stuff too fast. It's a smooth transition from classic to modern activities.
Software Engineer II at a tech company with 10,001+ employees
Real User
Top 10
Sep 16, 2024
I give UiPath a seven out of ten. The advice I'd like to give new UiPath users is to first understand their specific use case for UiPath. I've noticed some teams try to adopt UiPath by first figuring out a solution and then trying to retrofit it to their existing problems. Instead, I suggest thoroughly understanding the problem before creating a solution. Many teams see others using UiPath and assume it's a cool new tool they can simply apply to their existing issues. This approach rarely leads to optimal results. You might be able to build a solution, but it won't be the most efficient. For first-time users, I recommend understanding your problem, then exploring UiPath's capabilities to determine the best solution. There are plenty of resources available, like forums and YouTube, to help with the building process. Remember, understand the problem first, then build the solution.
RPA Delivery Lead at a manufacturing company with 10,001+ employees
Real User
Top 10
Sep 2, 2024
I would rate UiPath seven out of ten. We have 55 UiPath users in our organization. Code maintenance is necessary for UiPath due to the bot's interaction with external applications and websites. The bot must be adjusted accordingly if any of these applications or websites are updated. The primary challenge encountered during UiPath implementation is the disparity between development and production environments. Often, code is developed in a non-production system where access to certain applications, such as a client's portal, is limited. This necessitates dry runs in the non-production environment to ensure the bot functions correctly without making any unintended changes. Once the bot is moved to the production system, multiple controlled tests are required before it can be fully operational. The unavailability of a complete testing environment mirroring production conditions significantly hinders the development and deployment process. I recommend UiPath to any user because it doesn't require a hard-code programmer to be an RPA developer. This makes it easier and more cost-effective to hire resources. Other tools on the market require good programming knowledge, which means you need to hire someone who knows both the tool and a programming language, making resource hiring expensive. Secondly, UiPath uses minimal coding, which makes debugging very easy. UiPath is also adding AI and ML features and upgrading the OCR features regularly.
Besides using UiPath Academy, having expertise in the automation process is crucial because it is not just about setting up automation. Governance becomes critical as automation scales. Planning is essential before starting the process to avoid chaos as automated processes increase. For example, restricting developer access to production is crucial. Overall, I would rate UiPath an eight out of ten because, while it is the best tool regarding resources and integration, pricing is problematic.
I would rate it ten. The developers are very client-focused, always looking for feedback and adding additional value in every version. I was one of the first UiPath MDPs, and it enables a lot of learning opportunities. If you're keen on learning, you can benefit greatly. This tool is accessible with various language options, breaking down communication barriers. Many developers benefit from this, especially since it's free. Fatigue can lead to errors, but automation helps reduce such issues, particularly in financial processes. In terms of digital transformation, UiPath accelerates the process and reduces costs. Overall, I believe UiPath is the best tool available. I rate the overall solution ten out of ten.
I would rate UiPath eight out of ten. We currently have around 130 active bots, though, in the past few years, we decommissioned a larger force of 300. We also boast a user base of over 80. The maintenance is handled by UiPath. For a successful RPA implementation, establish a strong framework and conduct a thorough analysis to guarantee the stability of your bots. In the long term, a well-run COE is invaluable. Additionally, explore the range of tools available to enhance your RPA capabilities.
Development Engineer 3 at a comms service provider with 10,001+ employees
Real User
Top 5
May 1, 2024
UiPath is a strong contender, earning a rating of nine out of ten. However, its high price tag prevents it from achieving a perfect score. Automated processes require maintenance every three to six months. Additionally, training a robot using hypercapnia elevated CO2 may take three to six months. To ensure successful implementation, we need to identify potential robot failure points and mistakes. We'll simulate these scenarios during training to refine their character responses and behaviors. Following the training period, we'll transition to periodic monitoring. This monitoring will gradually decrease as we analyze data logs and the overall system performance through the central management tool.
Senior Consultant at a tech vendor with 10,001+ employees
Real User
Top 10
Apr 25, 2024
I would recommend UiPath to others because it is the most user-friendly. It is also developer-friendly because of the community. It also works across systems. These are the three reasons for recommending it. We run a roadshow across the organization to understand which processes are redundant. We try to understand which part of a process can be automated by using the general RPA automation and only one tool. We also categorize them in terms of what can go under intelligent automation where a certain amount of decision-making is required. Another category is hyper-automation where we try to understand how to include different tools, such as machine learning code, AI code, NLP data set, or data mining set. If we have an existing tool for data mining and process mining, the final steps can be automated. These are three major criteria. For basic automation, we try to assess the type of automation. Is it desktop automation? What kind of resources are required? Do we need an attended automation or an unattended automation? Based on my experience, almost all of them are unattended automation. We then try to pull in the use cases, prioritize them, and start automating. UiPath keeps on enhancing its product. Four years ago, there was no AI Fabric or Automation Hub, and now, we have all those things. They help a lot in delivering the project and having a prototype view for all the projects that are running. Overall, I would rate UiPath an eight out of ten.
Automation Practice Lead - APAC at Boundaryless Group
Real User
Top 5
Mar 23, 2024
UiPath's implementation depends on the process and budgeting. If clients have a good budget, we proceed with UiPath. Otherwise, we suggest some other solutions. Sometimes, we need to minimize the time frame to do the repetitive task. Manually, people take a longer time to process any files. We are automating the processes to streamline them and minimize the team members' costs and efforts. If we have multiple tools involved, we have to put a lot of effort into analyzing them. If we directly go to development without thinking or analyzing, we lose time and effort. That's why it is very important to analyze the tools in depth. If the processes are straightforward, we suggest some improvements, which would be much easier. If multiple applications are involved, it takes a longer time. The complex process also requires some improvement, and based on that, we suggest whether to go ahead with UiPath or not. The solution enables us to implement end-to-end automation for 90% of the processes. End-to-end automation is always important for us because it creates business for us. When we implement UiPath for the client, each client will be satisfied and happy with us, and we can get more business. UiPath's user community is very helpful. We learn about different technologies and aspects when we get involved with the user community. Sometimes, we interact with problems that we have never worked on. We learn about such challenges and their solutions because of the solution's user community. If you are struggling somewhere, you can post the issue on the user community forums and get an immediate response. With UiPath support, we have to wait for 24 hours to get a resolution. We get quick responses in community forums because experts respond to us. Compared to other solutions, UiPath's community forum is much stronger. Most of our resources are first going ahead with UiPath Academy courses. After that, we give training because that is a basic point to start with. We are even onboarding the freshers. We ask them to go through their Academy courses, and after that, we allocate an in-house mentor. It will be much easier for us after they have an outline in their mind regarding the processes they have to go through. Once they finish it, we have an internal assessment and a training team that will assist in complex use cases. The biggest benefit of UiPath Academy is its proper outline and structure in terms of education. Anyone who can follow will at least get 40% to 50% of the learning from there. After that, they will learn a lot based on their practices. They can practice some examples from there if the basic concept is clear. The courses are structured in such a way that even kids can also start with them. The courses in UiPath Academy are well structured and planned. We cannot add the solution's AI functionality for every project. Around 50% of the projects we have done so far are related to AI. AI is helping a lot in terms of AI Center. The AI functionality helps connect with each application and for documenting. The solution’s AI functionality has enabled us to automate more processes overall. Other than licensing costs, the solution reduces the cost of digital transformation. Our complete business depends on UiPath. As a solution-based company, we are automating the processes. We don't have manual resources except the project manager and business analyst to analyze the processes. Our complete business depends on the solution's automation or the AI model. UiPath has freed up employee time for us. We have delivered two projects to a European-based client. UiPath has freed 90% of employee time in one of the processes and 85% in the other. It was a very big logistic company where we implemented UiPath using a Document Understanding to extract all invoices and feed them into the application. Earlier, they used to allocate these tasks to nine resources. Now, one resource can handle everything. We have been expanding into other tools for the last year, but UiPath has been beneficial and has saved us overall costs. We don't have any licenses with us. We just provide the solution. We deploy UiPath on-premises or on the cloud, depending on the end user's requirement. UiPath is usually deployed across multiple locations and departments. Maintenance will be required for UiPath in terms of new functionality during upgrades. I would recommend the solution to other users. We always suggest to every client and whoever reaches out to us not to proceed with UiPath without having proper knowledge. We say this because of the licensing cost and several factors involved. If the processes are just one time, it's not recommended to use them. Overall, the learning is good. If anyone wants to try UiPath, they should first explore smaller processes and then proceed to the bigger ones. Whenever new upgrades are available, sometimes they break the functionality, which we have faced a few times. If you are using version 12, stick with that and disable the updates directly from UiPath. First, try on the smaller instances, then proceed with the bigger ones. Otherwise, some production activity might fail. Overall, I rate the solution an eight out of ten.
Consultant/Developer at a tech services company with 201-500 employees
Consultant
Top 10
Feb 26, 2024
I rate UiPath eight out of 10. My advice for new UiPath users is to complete the training first. Get all the knowledge you need to implement automation before you start working on it.
Senior RPA UiPath Developer at a tech services company with 201-500 employees
Real User
Top 10
Feb 21, 2024
I would rate UiPath nine out of ten. There are many RPA tools and UiPath is at the top of the list. UiPath requires maintenance for any changes that are made. I recommend reviewing the documentation and completing the UiPath Academy courses before using the solution to automate processes.
Technology lead - Intelligent Automation at a educational organization with 11-50 employees
Real User
Top 20
Feb 13, 2024
I rate UiPath 9 out of 10. When implementing, I recommend sketching out your costs over multiple use cases and comparing them to an alternative solution.
I have not worked extensively with any other tool. My experience with UiPath is good, and I would rate it an eight out of ten. I am satisfied with UiPath.
I would recommend starting with some simple or classic processes, such as reading data from an Excel sheet and a database. You will find it easy. My advice is to not start with something difficult. I would rate UiPath an eight out of ten.
My recommendation is to focus on optimization before automation. Decide what to automate and then proceed. Sometimes automation can create more issues. Ensure that the process is clear and structured. It works very well for repetitive processes or tasks done in large volumes. In terms of maintenance, we are teaching the bot to normalize. If the UI interface changes, we need to redo the bot, but that does not happen often. The bot can learn a little bit, and the changes are not much. The maintenance is minimal. I would rate UiPath an eight out of ten.
RPA Developer at a healthcare company with 1,001-5,000 employees
Real User
Top 10
Feb 1, 2024
I would rate UiPath nine out of ten. We have UiPath deployed in one location. Maintenance is only required when changes are made to the website. I recommend UiPath to others.
Technology Advisory Team Lead (RPA) at Ernst & Young
Real User
Top 10
Jan 22, 2024
We're an end-user of UiPath. Currently, we aren't using AI technology in our solution. However, I like the idea of it. We'd maybe be able to resolve redundancies with it in the future. It may be on our roadmap in the future. I'd recommend UiPath. It's very accessible. I use a lot of products and this is the best product to give to customers overall. I would rate the solution nine out of ten.
Presales Solution Architect at a tech vendor with 1,001-5,000 employees
Real User
Jan 9, 2024
I would rate UiPath a nine out of ten. Previously, we distinguished between Automation Anywhere and UiPath based on their bundled offerings. Automation Anywhere included category two AI capabilities with their RPA solution, while UiPath focused solely on RPA and didn't have much presence in the AI space at the time. Although UiPath could integrate with other AI vendors, this wasn't a significant interest for our clients. Most deployments we completed for our clients were central.
RPA Developer at a tech services company with 51-200 employees
Real User
Dec 13, 2023
I rate UiPath nine out of 10. It helps to learn a little coding in languages like SQL and Python. You should also take time to learn the platform with hands-on experience, instructor-led training, and online resources. You can start with a foundational UiPath course if you're new to the platform and learn about the fundamentals of RPA processes. Then, you can create a simple automation project to reinforce what you've learned. I also recommend joining the UiPath community and asking questions on the forum. Once you have the basics down, you can try some of the more advanced programs on UiPath Academy.
DevOps Engineer at a tech services company with 11-50 employees
Real User
Nov 10, 2023
RPA is the future. Every bank and organization is looking for bots to perform their jobs because bots are more efficient than humans. It is an efficient and easy-to-use tool. If needed, you can get a lot of support through UiPath forums and other resources on the web. We have not used the AI functionality in our automation program, but we plan to use it. Overall, I would rate UiPath a nine out of ten.
I would recommend UiPath to others, and I would give it the best rating. I have used other tools, but UiPath is my preferred tool. I would rate UiPath a nine out of ten.
Manager Digital Enablement at a comms service provider with 10,001+ employees
Real User
Oct 26, 2023
I give UiPath eight out of ten. The cost brings down the overall rating. Maintenance is required when running UiPath on-premises for the server, OS, and DB. On a bi-weekly and quarterly basis. We also have to implement tools for the firewall. I recommend UiPath for large-scale and multinational organizations because they can afford the licensing costs. Organizations should explore UiPath before embarking on a transformation journey, as transformation requires significantly more cost than automating existing legacy applications. UiPath is flexible and can integrate with all applications.
SharePoint Shifu at a insurance company with 5,001-10,000 employees
Real User
Oct 24, 2023
My advice would be to begin with a small-scale approach and construct your automation incrementally. While it might be tempting to automate an entire process in one go, it's more practical to break it down into smaller components. This way, you can adapt and refine each piece as you go, reducing the risk of issues arising or changes occurring before the entire automation is completed. Overall, I would rate UiPath eight out of ten.
My advice is to encourage exploring the platform, although it might be overwhelming due to its rapidly expanding features. While there may be initial confusion regarding UiPath's focus on AI, recent events have clarified its core message. It empowers users to deliver the models they create, integrating smoothly with enterprise systems. It enhances automation capabilities while incorporating AI elements, ultimately putting you in control of the AI within the platform. I would rate UiPath ten out of ten.
Head of uipath delivery at a tech services company with 1-10 employees
Real User
Oct 24, 2023
If you are trying to do in-house development, the user experience is much better than any other platform that we have evaluated. It is easy to pick up. The UiPath academy, training, and forums are great. The biggest selling point for me is that you can pick it up as a business user and learn the platform in a matter of days or weeks as opposed to months or years. I would rate UiPath a nine out of ten.
Overall, I would rate the solution an eight out of ten. UiPath is an RPA solution that is very easy to use and local. It's a good choice for companies that are new to RPA or have limited resources for training.
The ease of use depends on whether you're a developer or someone who mainly uses automation. Nowadays, it is much more user-friendly compared to when I first started using it back in the day. The landscape has evolved significantly with a wider range of solutions available today and they've made substantial improvements, especially in terms of document standards. Overall, I would rate it eight out of ten.
Intelligent Automation Anakyst at a tech vendor with 10,001+ employees
Real User
Oct 23, 2023
It doesn't have many direct competitors that offer a comparable blend of advanced automation features and competitive pricing. What sets them apart is their commitment to continuous improvement and innovation, evident in their advertising and technology enhancements. Overall, I would rate UiPath nine out of ten.
Solution Architect at a retailer with 5,001-10,000 employees
Real User
Oct 23, 2023
My advice would be to keep your problem-solving approach simple and avoid the urge to plan every detail. One common issue I've observed is people tend to overcomplicate the deployment, strategy, and overall decision-making process when adopting a new software platform. Instead, I'd recommend that if you can identify one or two use cases where the tool's benefits outweigh its costs, you have a solid starting point. Keep it straightforward, and you'll be on the right track. Overall, I would rate it ten out of ten.
I would rate UiPath ten out of ten. I have used five other automation solutions and UiPath is the best. No maintenance is required. The development, scalability, and reliability of UiPath are the best, and I recommend the solution 100 percent.
Sr Automation Engineer at a insurance company with 1,001-5,000 employees
Real User
Sep 26, 2023
I would recommend UiPath. I would recommend starting with very simple processes. Do not go for a very big end-to-end process. Start with a part of it, gain confidence in it, and then start building on top of it. Many times, the process that people want to implement is too complex, and they do not put it down on paper. They do not do a cleanup of the process, and most of the discussion is happening while developing, which makes it complex, so I would recommend starting with something small, seeing the results, and growing from there. Overall, I would rate UiPath an eight out of ten.
I'm a customer of UiPath. Whether building automation in UiPath would be easy or difficult depends on the application interface or the website. You first have to check if the application, interface, or UI is going to change over some time. If it won't, you must check whether the selectors are stable enough or if there are runtime changes. This is the initial check you must do to determine if it would be easy or challenging to build automation in UiPath. In terms of UiPath minimizing the on-premise footprint, my company doesn't have anything on-premises except for SAP systems, so most of it is on the cloud and a portal. I cannot exactly see currently if company costs were reduced or not by UiPath. In terms of my organization's implementation strategy, the team started with one bot for development, which was the attended bot, and then scaled it into ten or twenty bots and also used bot operators for the implementation, and then after COVID, switched the automations to unattended. The number of people required to deploy UiPath depends on the number of deployments your organization has. UiPath requires some maintenance, but since my organization moved to the cloud, the maintenance part is only secondary and only involves updating the firmware, so there is no maintenance from our side. Overall, UiPath is an eight out of ten for me. My advice to others looking into implementing UiPath is to deploy it at a medium scale rather than deploying it at the start, as that would be a bit expensive.
RPA Solution Architect / Lead Developer at Texas Capital Bank
Real User
Sep 15, 2023
I'm a customer and end-user. I'd rate the solution eight out of ten. I'd advise people to try UiPath, depending on the size of the project and the business processes. It's important to calculate the expected ROI at the outset. Based on this calculation, you'll be able to gauge if it will be a product worth your time. If the volume of work is low, it may be better to go with an open-source option.
RPA developer at a healthcare company with 10,001+ employees
Real User
Top 20
Sep 14, 2023
I would rate UiPath eight out of ten. UiPath is deployed across multiple locations. We have around 45 people that are currently using the solution. The cloud deployment of UiPath does not require any maintenance. I recommend UiPath for organizations with multiple daily tasks that can be automated. However, I would not recommend it for just one task.
RPA Developer at a tech vendor with 1,001-5,000 employees
MSP
Sep 13, 2023
I would rate UiPath nine out of ten. UiPath allows me to create automation solutions that are perfectly adapted to my business needs, making my work more efficient. Fifteen people in our organization use UiPath, and they are also responsible for maintaining the solution and ensuring that it is up to date. UiPath is used remotely within our organization. I recommend UiPath to others as it truly saves organizations a lot of time.
Senior Solution Architect at a computer software company with 1,001-5,000 employees
Real User
Top 20
Sep 13, 2023
The solutions we provide to clients to automate their business processes need maintenance. They can usually take on a few processes on their own, but if it goes beyond 10 processes, some level of bot admin is required. We don't need a proof of concept for a product that has been on the market for a long time. In the past three or four years, UiPath has been a proven solution. Customers can rely on the solution. We just have to make sure that their requirements can be met by the solution, and the other aspect is the cost. If these two aspects are taken care of, we can recommend that people go with UiPath. UiPath is one of the leaders in RPA technology, and we get more business from it. Customers either want UiPath, Automation Anywhere, or Power Automate. But most of our business is with UiPath. They keep on updating it and are building their own RPA ecosystem. That makes it very easy to convince clients to stick with this one platform for multiple solutions.
Consultant at a computer software company with 5,001-10,000 employees
MSP
Sep 12, 2023
We are using a virtual machine and running the UiPath bots on that virtual machine. A little bit of cloud is involved, but mostly, it's on-premises because it's a sensitive environment. From my end, UiPath does require some maintenance. A dedicated team oversees all the existing processes that are running live. In some cases, there will be some maintenance required. For example, if the bot's accuracy level has reduced because of some internal applications being updated or changed, the bot has to be recalibrated to adapt to the new environment. In some cases, the bot will stop, and it has to be monitored and fixed. A dedicated team is monitoring and maintaining the bots as of now. I advise users to consider the environment where the solution will be used, the features of UiPath, and the challenges. They should consider how much UiPath would benefit that environment and how much benefit the end user will receive by implementing UiPath. UiPath has its own challenges and benefits. Do the proper research, and if you believe UiPath will be a good solution, go for it by all means. I will say it's fairly easy to do the automation. It's fairly straightforward and easy to use. Everything is simplified to the basic ground level. Everything is in the UI elements, and using those automation tools in UiPath is quite simple. I believe UiPath can do some automation for a good cause. Since most transactions running today are digitized, UiPath can automate all those transactions and activities, usually in an efficient environment and workflow. That would, in turn, have a huge impact on everything around it, like the environment or supporting NGOs and other organizations. UiPath can be used in such situations and will be very productive. Since we are a UiPath vendor, we have been doing all those end-to-end automation for our clients. We have been implementing end-to-end automation for a long time now. For each case, we are supporting businesses to move from a manual workforce to a digital workforce. I can share a few live scenarios where we implement the automation for the client. Currently, there are some cases where the customer has to replenish an ATM for a banking corporation. We are automating it end-to-end, starting from the request to replenish the ATM until the replenishment has been done. Then, the data has to be reflected in the internal application related to the bank. We start with taking the request, passing it to a third-party vendor who will do the replenishment, and we'll take the reports from them. Then, we'll do the data entry in the internal application, which will, in turn, be stored in the organization's back end. It's a huge database where all the data is monitored closely. So, we have implemented this solution of automating their ATM replenishment. Another use case is fraud calls, which some clients receive from outsiders. We are helping the bank mitigate all the risks and reduce the damages caused by those fraudsters by automating all their required actions, as proposed by the bank's policy, in dealing with all these fraudsters. I cannot disclose more since there is an NDA between me and my clients. The UiPath's user community is very helpful. There is the forum, and there is the UiPath support. Most of the time, we reach out to the UiPath support for any concern we have related to the UiPath's functionality. The forums are also a great help. They have many topics, and a lot of knowledge can be gained from those forums, with everyone sharing their knowledge. So, both have different uses and different scenarios to reach them. One is the support, and one is the forum, but both are very helpful in everything they provide. As a vendor, we are supposed to develop and maintain the solutions we provide, including UiPath. The on-prem footprint is increasing as we implement more automation. However, the on-prem footprint has been reduced from a manual workforce because everything is automated and fully digitalized. So, there are two different angles to this. The on-prem footprint is increasing from the vendor side and reducing from the manual workforce side. We have been using UiPath Academy courses for different roles. As a vendor, we are required to take these courses as and when they are available or updated. So, my team members and I take those courses on a frequent basis, at least once a year. UiPath's AI functionality is something we are exploring now as a vendor. We have not implemented it in any client-side projects, but we are exploring that angle to see the possibilities of combining UiPath and AI. We plan to use AI along with UiPath in the foreseeable future. UiPath does increase the speed of digital transformation because we are digitalizing the workforce and all the transactions carried out internally in the bank. It incurs a cost, but I wouldn't be able to answer whether it has increased or reduced the cost of digitalization. A mid-level to senior-level management employee will be able to answer it. As of now, I'm a consultant, but we are not aware of such commercialization details. UiPath has greatly helped reduce human error by a huge margin, up to 80% to 100%. One of the huge advantages of UiPath is that it frees up a lot of employee time by taking a huge workload from the employee and passing it to the bot. The main aim of implementing UiPath automation on any project is to reduce the workload on human users. Overall, I rate UiPath a nine out of ten.
Project Manager at a transportation company with 10,001+ employees
Real User
Top 5
Sep 12, 2023
UiPath is deployed on our company’s internal cloud. It is not that difficult to build automations using UiPath. UiPath does enable us to implement end-to-end automation. While implementing automation in your company, UiPath gives many benefits, like minimizing FTEs. Many of the employees are doing repetitive jobs on a daily basis, which can be done by robots or automation. Time reduction and error reduction are the main benefits we get from implementing UiPath. UiPath has freed up employee time for our organization. UiPath’s user community is very nice. Whenever you have some problems, you can get help from UiPath’s user community. UiPath is also very user-friendly, with many options to search on your own for YouTube videos that will help you. UiPath has helped minimize our on-prem footprint by decreasing the FTEs and saving employee time, which is important to us. We have used the vendor’s UiPath Academy courses. The solution speeds up digital transformation, and it does not require expensive or complex application upgrades to do so. It depends on your work system because sometimes, you have to implement the whole automation system into your computers. UiPath has saved costs for our organization. Overall, I rate UiPath an eight out of ten.
Director at a real estate/law firm with 201-500 employees
Real User
Sep 12, 2023
I would rate UiPath nine out of ten. UiPath's AI functionality can be used to help developers build automation processes, but it can be expensive. We use the open-source TensorFlow technology from Google, which is the same technology that UiPath uses. Our developers are willing to build and manage this technology themselves, which is a cost-effective solution. However, if we use UiPath's AI functionality, it will be managed by them. I am an architect. I have worked as an integration architect, infrastructure architect, and network architect. When I first saw UiPath, I thought it was just for scripting the front end, but it is much more powerful than that. I really like it because it allows me to find slow, expensive, and inefficient business processes and automate them. This can lead to real savings for the business. With traditional applications, there is often a business case that needs to be made before the application is built. But with RPA, we can see the savings every day. For example, if we automate a process that used to take ten full-time employees, we can see that we are saving ten FTEs every day. I enjoy using UiPath because it is a real solution within IT that can drive out real costs from the business. I recommend that those who want to use UiPath do not treat it like any other IT system. Do not simply implement it and expect it to be of high value. The most important thing is to understand the business well enough to use the tool to its full potential. In other words, automate high-value or high-benefit processes.
The ease of building automation depends on the developer, the size of the process that is being automated, how many applications there are, and how many systems there are. Compared to high-code environments, we can build the product much faster in a low-code environment. Automation can be done ten times faster in a low-code environment than in a high-code environment due to the number of syntax errors that we have to encounter in a high-code environment. All these things are completely eliminated in a low-code environment. We drag and drop activities. It's like a prebuilt code. We just have to fill in the gaps. On average, the tool is five to ten times faster than other RPA platforms. UiPath does not do digital transformation. It works more on process automation. However, it does contribute toward digital transformation. From the face of it, everything looks end-to-end. I have used AI Center to learn machine learning skills and build training datasets and evaluation datasets. I have developed ML skills and used them in bots. UiPath Academy has a whole set of courses on AI Center. I want to complete the courses diligently. The solution has reduced human error and increased the speed and quality of our work. It reduces the time taken to get things done. I use UiPath Academy courses all the time. If we go to similar content on YouTube or Instagram and try to find videos, the information might be right or wrong. It depends on the experience of the person in the videos. The content in UiPath Academy is official. UiPath creates the videos. We can be assured that the information is correct and reliable. There could be a lag between the product released and the videos on Academy. Sometimes, video creators on unofficial channels like YouTube and Instagram come out with videos faster than UiPath. However, UiPath's videos are complete, authentic, and reliable. I assume UiPath uses professional training software in the platform. The format of the courses is similar to those of The Wharton School. The community is excellent. People help each other out. UiPath encourages users by welcoming new joiners, incentivizing answering questions, providing links to external or internal documentation, and celebrating anniversaries. The solution has a wide variety of topics that the forum members can take advantage of. We can learn about Studio, different parts of the platform, and different functionalities. If we have a question, Google will show all the relevant links to UiPath with just a single word search. We usually find a good answer to our doubts in the forum eight out of ten times. I like the forum and encourage people to use it. People looking to buy the solution must try it out. They must look into the documentation if they cannot do it with the tool. They must also visit UiPath's forum. The forum is more helpful than the documentation. UiPath also has a search facility to search for activities. They can also look for UiPath Marketplace. If we face bugs, we can go to the forum. Overall, I rate the solution a nine out of ten.
Regional Solution Architect at a tech vendor with 10,001+ employees
MSP
Sep 11, 2023
The ease of building automation using the product is fantastic. The product speeds up and reduces the cost of digital transformation. I haven't seen many major upgrades to the customer's infrastructure or applications. I design and modernize the processes. If we can’t extract the data from databases, the customer will put that data in a flat file or Excel sheet and add it to a folder. We pick them up and do the processing. We are not supposed to touch the core system in the banking industry. So we may get it with APIs. Sometimes, APIs are not available when we do the implementation. It takes some time for the banks to build those APIs. UiPath is equipped with different integration tools, whether it is native or not. The solution has helped to minimize our on-premise footprint. It is very important to many of our customers. To minimize the cost and provide more streamlined processes across different customers, we have created a shared pool Orchestrator to connect multiple customers to the same Orchestrator. They pretty much share the same processes, but they have different system endpoints. We can clone the processes and modify the endpoint interactions and input data. Sometimes, they use flat files. We change the configuration minimally. The rest of the processes are cloned, enhanced, and supported. The solution enables us to implement end-to-end automation. We can automate end-to-end based on the scope, expenses, and processes. The implementation could be lengthy or short, based on the processes involved. End-to-end automation provides an edge to us as a consulting company to provide our customers with very advanced automation tools. We have different services and products that we can integrate UiPath with. We have a content management system. When we use Document Understanding, we relieve the users from indexing documents. UiPath would do the indexing using Document Understanding and archived document repositories. We sometimes do integrations with archives, too. It depends on the context of the implementation. Sometimes, we can automate 60% of the process because some are not UiPath-targeted processes, but we can automate the other process with other systems. We do not use AI much. We rely on Document Understanding, which is part of AI. In the next couple of years, because of AI's popularity, I believe UiPath will provide more features and enhancements related to AI. The tool has freed up employee time by 70 to 80%. UiPath has saved costs for our organization. A couple of weeks ago, we had a case about HR contracts in the Ministry of Labour in Saudi. By the end of this year, they want to digitize their contracts and link them to their official portal, where employee contracts are issued. They currently rely on Excel sheets to do the entry. UiPath processes that we support have proven that there are zero percent errors in them compared to human data entry errors. The as-is process was that an HR personnel must log in to the platform and do the data entry so the contract would be issued and sent to the employee. The HR personnel would interact with four or five pages and provide data like employee ID, mobile number, date of birth, position, salary, and increments. If there is an error in the data, it has a negative impact on the company. It's an official contract that is issued to the employee. If there are any discrepancies, they would have to rectify the whole process again. Besides, it would affect the company's reputation in the market. For example, if the HR personnel enters 50,000 instead of 5,000, the employee can claim that money. To avoid this, companies can export the HR master data into Excel sheets and put it in a folder. We can program UiPath to pick all the information and paste it into the Ministry of Labour portal. We can verify the data, do a quality check, and post it to the system. This process used to take three to five days to finish, along with an error margin. With the help of UiPath, we shorten the time by 80% with zero error margin. We have subscribed to UiPath Academy. All our engineers are certified in different UiPath certifications. I am a solution architect. I have done a lot of courses and certifications. In addition to the certification courses, UiPath Academy provides us with resources, information, built-in demos, and process standards. We deal with all the stakeholders in the customers' company. The product must empower localization. People who want to use UiPath must ensure that the processes they are targeting to automate are fulfilling the conditions for automation. Sometimes, a customer would expect to automate everything. We need to ensure the processes we are targeting to automate are repetitive. We also need highly skilled people to manage the automation. We must automate the high-value processes of the organization to see the results and recognize the return on investment immediately. Overall, I rate the product an eight out of ten.
We get the input files from emails. We read the input files, extract data from the template, and open it in the browser. We worked on an engineering product. We used UiPath to get information about the testing and the model's integrity. Certain information was in the Excel file. We had to extract information on whether the model had to be tested with plastic or without a plastic cover. There were drop-down messages. We captured the values and injected the JavaScript modules to autofill the data. Once the testing was created, we created a sample order. We filled out a form from the input file, gathered all the details into a summary, and wrote an HTML code for it. Then, we sent it to the client and informed them that the test had been created successfully. For SAP, we did an auditing type of automation. For example, we automated payments and filled in all the information from the template. Then, we had to propose, settle, and release the payment. In SAP, we are using VBScript also. It has some complex scenarios. If it is a PDF type of automation, I would recommend the latest technology called Document Understanding. I can define and train the fields using certain anchors and then go with extractions. Machine learning models are also possible. It would be the best way to do a PDF automation. Calling an API would be the right choice if it is an API approach. If we have been asked to download certain files from SharePoint, we create a custom Azure application. We define secret keys, certificates, and IDs. We define certain API permissions. Then, through UiPath, we install Microsoft 365. We can then download the file. If the process is more complex, ABBYY is the best choice. Building automation using the solution is easy. We need a little bit of programming knowledge for complex or hybrid automation. For easy automation, plug-and-play connectors and activities are readily available in the solution. We just have to get trained and use them. UiPath speeds up digital transformation and reduces the cost of digital transformation up to a certain extent. We required a ticket-tracking system where we needed additional third-party software like OneDrive and Office 365 to be installed. For Box drive, we had to install SDK. We also had other solutions like Google Drive, spreadsheets, and Zoom APIs. The solution has helped a lot to minimize our on-premise footprint. It enables us to implement end-to-end automation. It is important for customers because they want to avoid repeated tasks. If a customer wants to search for an email and upload it in a different portal, they might have to open multiple pages. However, if we choose end-to-end automation, things can work in the backend. The Picture-in-Picture mode in UiPath allows the user to work parallel to automation. So, while the robot runs, the user can do their work parallelly. I have not used the AI functionality much. I have used AI for a POC of a custom model where I had to identify objects from an image. There were many questions like how many people were in the image, how many cars were there, how many street lights were there, and how many fruits were there. I had to find the count of the people or objects and their confidence scores. It was a small POC with the object detection model built with Python. The product has helped to stabilize standard and structured processes. If the data is unstructured or unorganized, we use ABBYY as a third-party application. We have to train and classify all the assets and forms. The robot trains the modules using the connector and converts the semi-structured data into structured data. We can make automation more scalable using third-party applications. The cost is very high, though. UiPath is not that stable. I have used the Academy courses. I have also completed enterprise training and acquired a certificate as an RPA developer. UiPath has a very good community. If we get stuck on anything, we can get solutions for our problems. Currently, ChatGPT is also helping us in many ways. My UiPath skills are really good. I keep doing R&D on AI Fabric, automation, and other features. The community helps me to learn. A little bit of programming knowledge is a must to use the tool. A level one automation or a straightforward case with repetitive tasks does not require much programming knowledge. The user can use the solution if they have knowledge about the dynamic selector and wildcards. They should have a little bit of fundamental knowledge of computers and automation. Overall, I rate the solution an eight out of ten.
UiPath Architect at a financial services firm with 5,001-10,000 employees
Real User
Sep 1, 2023
I'm a developer and an architect. The ease of usability and implementation for UiPath as well as the wide array of products that they have to support their automation journey make it a great product. The amazing support they have is great. The community that they have is bigger than all the other options, so you're going to find more resources when it comes to needing help with any type of issue. I'd advise those considering the product to look at the ratings and pertinent reports to get an overview of who's the best. I'd rate the solution ten out of ten.
Chief Information Officer at a tech services company with 5,001-10,000 employees
Real User
Aug 3, 2023
The most important thing is to follow the best practices from UiPath in building the bot processes. What happens is, when application upgrades happen, if you haven't done it in the right way, your applications will fall apart. You have to make sure that the screen-grabbing methodology and referencing are done according to the best practices of UiPath.
From the business analysis angle, refine your use cases and make sure you are identifying the right ones, before deliberating about any automation platform, whether it is UiPath or not.
We have four people involved in deploying automation: one developer, a team lead, and two DevOps developers. My recommendation is to learn flow development.
RPA Developer at a tech services company with 51-200 employees
Real User
Aug 2, 2023
I would rate UiPath eight out of ten. Currently, we are handling approximately 20,000 units of data on a daily basis. Our focus is on efficiently processing this data and integrating it into the scaled servers. We utilize the scale servers for data connectivity, verification, and storage purposes. We are currently not using the AI functionality, but our company is anticipating a new project. The assignment of this project will happen very soon, and the company is considering the use of AI for it. However, this decision will ultimately depend on the user and the environment. If we determine that using AI functionality is necessary, we will integrate it into the project. At present, we have not encountered any users who explicitly require AI in their business logic. Therefore, we are not utilizing AI at the moment. Nevertheless, if any future clients request it, we will be prepared to integrate AI functionality accordingly. Our organization has started using automation with UiPath. Before implementing UiPath, everything was done manually. If the initial development is done correctly, then the maintenance would actually be significantly reduced. As a developer, we need to ensure that the code is always reviewed by developers, and they should always be available for this purpose. If the initial development is not carried out correctly according to the requirements, then imagine the consequences in the future. The development might need to be revisited for up to 15 years, or at least five years. If it is not done that way, the maintenance cost would be very high because the business processes keep changing. Therefore, to keep the system functioning well and the applications up-to-date, as they are not static, we need to continuously maintain the code. For instance, in the past six months, we've had to make two changes to the application we are working on. Many alterations occurred, such as UI element changes, shifting locations, and complete interface and navigation changes. Hence, it's essential for developers to always keep the code protected and up-to-date. I recommend conducting a proof of concept using UiPath to ensure that the budget and return on investment are sufficient to implement the solution within an organization.
I would rate UiPath a nine out of ten. UiPath is reliable and accurate. The maintenance is easy. We only need one person to monitor and maintain UiPath. I recommend trying the free community version first to ensure that it meets the organization's requirements and then consider upgrading to the premium version in order to handle larger projects.
Functional Consultant at a tech vendor with 201-500 employees
Consultant
Jul 19, 2023
To those who want to use UiPath, I would advise understanding what digitization is and how RPA can help with their digitalization journey. Before using RPA, they have to standardize their processes in terms of the process flow. We encourage people to identify those gaps before using RPA. They should also select processes that provide a good return on investment. They can use the community version of UiPath to identify the processes. Overall, I would rate UiPath a nine out of ten.
Consultant and Founder at a tech vendor with 11-50 employees
Consultant
Jul 17, 2023
I give UiPath a seven out of ten. Maintenance is required. We need to make changes to the code due to updates in the systems on which the automation is running. There are updates in the IT environments, such as operating systems, and also in the UI part. The newer features in UiPath bring new updates, and its components necessitate modifications to the code.
Chief Commercial Officer (CCO) at a tech services company with 11-50 employees
Real User
Jul 4, 2023
My advice is to start sooner rather than later with RPA. There is a lot of hype around the topic of RPA and customers are exploring it, but they can't do it without partners; at least not the first couple of projects. Deployments with our customers take about six weeks. We maintain the solutions we create. We normally have a support contract in place for at least the first couple of years. Maintenance, on our side, involves two or three people.
Senior Sales Manager at a manufacturing company with 501-1,000 employees
Integrator
Jun 29, 2023
UiPath definitely speeds up digital transformation but whether it reduces the costs of doing so depends on a number of factors. Over the years, UiPath has done a pretty good job of continuously improving its product by adding robot capacities and changing versions. In terms of features, they have everything covered, with AI features, data mining, process mining, and all that was done quite ahead of everybody else. I would say that UiPath, as a company, was better in the past. Nowadays, I have less confidence in the company's situation, not that I don't think it's stable. And their ability to improve is a 10 out of 10. My advice is to study your use cases and go to the UiPath Academy. You'll find everything you're looking for and there is a big community. UiPath is easy to use, but you have to understand your work processes thoroughly and not just depend on the application to help you.
RPA Specialist at a consultancy with 10,001+ employees
Real User
Jun 14, 2023
I give UiPath an eight out of ten. Some of our team members have utilized UiPath's Academy courses, and although we train using unofficial courses, the Academy courses are beneficial. 5,200 end users use it in our company. Five DevOps professionals are required for UiPath maintenance. My advice would be to take a look at the new features, particularly those related to AI. Many people discuss the old features that don't have much impact, but it's the new features that truly matter. I have learned that not everything can be automated, especially in complex scenarios where we must exercise extra caution in our environment.
I rate UiPath an eight out of ten. We deploy UiPath in multiple locations. The maintenance level depends on the criticality of the process and the Service Level Agreement for each client. Some clients may require 24/7 maintenance, while others may only need it during their work hours each week. I recommend familiarizing oneself with UiPath and then moving to an integration partner when ready.
Senior Advisor at a government with 1,001-5,000 employees
Real User
Jun 8, 2023
We are quite happy with the solution as it is. If I were to go for UiPath again, I would not choose Digital Workforce as a supplier. I do not have any experience with any other solution, but we have had some glitches, so I would rate UiPath an eight out of ten.
Solution Engineer - Digital Platform | Mobile at British American Tobacco
Real User
Top 20
Jun 7, 2023
There is a big learning curve if someone is new to programming. It would be better to have gone through some basic data types or to have an understanding of how logical sequences work. But apart from that, it is easy to build automations. Once you understand how to use logic, it's easy. In our company, people are still adapting. It's not 100 percent done. We are asking many teams to start learning UiPath and automating simple things first. There is a desktop studio and any citizen developer can develop an automation without learning much. It's quite simple to use. When you want to share something with other team members, you just publish it to Orchestrator and share it with UiPath Assistant. That is quite helpful for any team looking for automation. The UiPath Academy has different certifications and, on my team, everyone has done some kind of course there and received certification. They know what they're doing and understand how RPA works. I would suggest developing a basic understanding of how to use UiPath Studio, which is the IDE. Try different things and, then, if you're stuck, go to the UiPath forum for help. If it requires more detailed knowledge, then go with a video course in the UiPath Academy. But most of the time, we Google an issue and find answers on the UiPath forum or documentation. Sometimes a YouTube video will help. It's not necessary to go through the video learning process in the Academy to start using automation.
We are using the Enterprise version. We are exploring using it in the cloud, but some of our banking clients do not accept the cloud because of security issues so we go for on-prem only in those cases. We are not fully using UiPath's AI functionality but we are doing some PoCs, based on our clients' requirements, to check the feasibility. For that, we are using the Community Edition. As for UiPath speeding up digital transformation, I'm not sure. It depends on the process involved. Overall, I don't see a need for any additional features. I don't have any difficulty using UiPath.
Business Developer | Shareholder at a financial services firm with 11-50 employees
Real User
Jun 2, 2023
To those evaluating this solution, I would recommend seeing it as one package. Before implementing it, the organization should also be ready for it because, with automation, people have concerns about losing their jobs. Organizations should have a clear understanding that robots are coming to save time. Overall, I would rate UiPath an eight out of ten.
Architect at a tech services company with 501-1,000 employees
Real User
Top 10
May 2, 2023
I rate UiPath a seven out of ten. I would recommend it to others, but I can't give it a higher score because I'm not happy with the licensing model. That's what bothers me the most about UiPath.
I'd advise going with the cloud version of UiPath instead of the on-premises environment because it'd save the development effort and the setup time and cost. In the cloud environment, you can also run the bots on a usage basis. Going with the cloud version of UiPath would save a lot of time. Overall, I'd rate UiPath a nine out of ten.
The time it takes to set up an automation depends on the project size or complexity. It can take 15 or 20 minutes, and sometimes, it takes hours or a whole day. Sometimes maintenance is required because it slows down due to new features or an upgrade going on. We have about 10 to 15 people maintaining things, doing testing or helping when anyone faces an issue. We have 200 to 300 end-users in our organization.
Software Engineer at a tech services company with 1,001-5,000 employees
Real User
Feb 10, 2023
I rate the solution 10 out of 10. We use UiPath to automate processes that deal with a ''good cause'' we are involved in; specifically, we use it for employee diversity. The product's automation helps a lot in achieving the results regarding our ''good cause''; we encounter fewer errors compared to other automation apps. Being a part of the UiPath user community is valuable. I recommend the solution and have recommended it to many of my friends who work in the same domain. We have yet to use any UiPath Academy courses, but we plan to in the future.
I rate UiPath a nine out of ten. We have a few issues here and there, but they've done an excellent job overall. It's an innovative product. This is an excellent tool if you want to save time and money by automating repetitive tasks.
Software Developer at a financial services firm with 10,001+ employees
Real User
Jan 6, 2023
I would definitely recommend it to others. Automation is going to be a part of everything in the future. So, every company should start adopting UiPath for any internal or external needs. Automation is the best way to go ahead. We used to do the entire process manually, and we found a lot of errors. It was a time-consuming process on the whole. With the introduction of UiPath, we definitely saw the benefits of automation and a smooth process with fewer errors. I would rate it a nine out of ten. It's one of the best RPA solutions out there. I'm reducing one point for the AI features. Apart from that, I find it great.
The time it takes to see results depends on the task. Sometimes tasks are bigger and sometimes tasks are smaller. Sometimes it gives your results within a minute, and sometimes it takes time. On average, it takes a few days. I'm fully satisfied with this great tool. It is the best solution for all types of businesses, both small and large. I recommend it to everyone who wants to become an RPA developer. It is a fantastic tool and plays a vital role in RPA.
UiPath Platform is appreciated for its user-friendly interface and extensive automation capabilities, offering seamless integration with diverse applications. Its intuitive drag-and-drop functionality enables users to design efficient workflows with minimal technical expertise.
UiPath Platform delivers a robust set of features that enhance automation and productivity. With components like Orchestrator, task management is optimized, facilitating better scalability. Users benefit from advanced...
Deployment is a straightforward task, but ensuring integration of the CI/CD pipeline within UiPath Platform Orchestration would enhance the ease of use. I rate this review an eight overall.
The deployment and maintenance are handled by UiPath Platform. Currently, our Orchestrator and everything is handled by UiPath Platform. We are in the cloud right now using UiPath cloud. They are taking care of it. Previously we used to have this on our own company's servers, so we just had to make sure it runs twenty-four seven. The deployment administration is something I am not sure about regarding the deployment server and administration. As a developer in the current organization, we take requirements from the client, develop it ourselves, test it ourselves, and deploy our automation. We do not have a particular team for development, testing, or deployment. We handle our own use case end to end. I do not see any issues there. I think it is pretty feasible and easy to handle the deployment in UiPath Platform. My overall rating for this review is eight.
The price is what would make it a perfect solution for me. I would give UiPath Platform support a rating of nine on a scale of one to 10. I have experience with contracting, licensing, and pricing of UiPath Platform, but I handle this job once a year during the contract revision. I currently have almost 300 robots deployed with UiPath Platform. I deployed a little more than a hundred robots across several years. I plan to expand and deploy more robots next year. I would rate UiPath Platform a nine on a scale of one to 10.
We wanted to remove that manual intervention or bring up some human touch there. First, we did a prototype to see how the end-to-end workflow was happening for one use case. Then we tried to derive metrics, such as how much time we are saving in terms of resources and for the entire flow. It made a significant difference for us at that point in time. Usually, it used to take many minutes and had to interact with numerous tools and technologies. When we implemented UiPath Platform and RPA, it showed substantial improvements from a metrics perspective regarding time savings and overall efficiency. I cannot provide specific advice about certain aspects as we have not extensively explored all features. We have not had to raise any support requests so far. Every business and company has its own requirements. The best suggestion is to understand the full functionality of UiPath Platform and carefully consider the areas where it should be implemented rather than utilizing it everywhere without proper evaluation. Based on the overall functionality and features being used, the reviewer rated UiPath Platform an eight out of ten, indicating satisfaction with the solution.
I do not yet utilize agentic automation capabilities or agentic AI from UiPath Platform to achieve those, as it's strictly all RPA for now. We are in the process of trying to start developing more agentic, less RPA, and more agent-type workflows. We've been looking forward to having the capability that Maestro offers for case management, which will be a huge game-changer for my firm, as we've been searching for a suitable tool for two years. Our enterprise firm does not require certification for engineers, however, within our investment side, it's a requirement. I had my advanced developer certification years ago, and all of my engineers have their certified engineer certifications. Anyone joining my team has to go through the academy and prove completion of the certification. My advice for someone considering UiPath Platform is to clearly understand RPA, agentic work, and assess interoperability with other external systems before choosing a platform, as UiPath Platform typically comes out on top. I'm optimistic about future developments. I appreciate UiPath Platform allowing us to use our own LLMs, so thank you for that flexibility. I have rated UiPath Platform ten out of ten.
With the focus on AI, the next release of UiPath Platform should include a hand-holding guide to show people what it's capable of. Many developers I've talked to who have never used AI in this context will be uncertain about its capabilities. Based on my experience, I rate UiPath Platform seven out of ten.
We are not currently using the generative AI. My advice to organizations considering UiPath Platform is to find a good partner to work with. Having someone with prior knowledge to help is essential, especially in the beginning, as you might feel lost otherwise. I rate UiPath Platform a ten out of ten.
My advice to someone considering UiPath Platform is to make sure you get buy-in from leadership, as a lot of people see a hot new tool and pursue it without sustainability. Having top-down leadership support is crucial for longevity, especially when pricing increases or licensing renewals arise. I would rate UiPath Platform a nine out of ten, as there are aspects that need improvement, particularly around naming conventions. I don't believe any product can achieve a perfect ten since that implies no room for improvement. I see them moving closer to a nine or ten out of ten.
I assess Agentic AI's ability to extract data points as unclear because we use generative AI technically, not Agentic AI to extract data points. My advice to other organizations considering UiPath Platform is to be prepared to spend some time to understand how it's licensed. On a scale from one to ten, I would rate UiPath Platform overall as eight.
Regular RPA is effective for processes with defined rules. For our needs, agentic AI is better suited as we require a solution that can make more human-like decisions, recognize patterns, and cater to the free-form nature of incoming emails, unlike RPA, which relies on set parameters. UiPath Academy courses are part of our citizen developer program, along with internal training that we developed to align with our bank's best practices and coding standards. We utilize Google Cloud as our primary cloud platform. My advice for someone considering UiPath Platform is to start small to ensure the processes function smoothly before scaling up, as it is easier to fix smaller workflows than intricate ones. Additionally, hire individuals who are curious and eager to learn about UiPath Platform technology as it continuously evolves. I would rate UiPath Platform a seven out of ten, appreciating their efforts to keep pace with rapidly changing technology, though it is difficult for any platform to excel across all aspects, which presents an ongoing challenge.
My thoughts on UiPath Platform's user community in terms of the value I gain by being part of it are that it is my first place to go if I have any questions or need some light troubleshooting, so it is very valuable for me. I think our developers also find a lot of value from there, figuring out how to structure certain things. My advice to other organizations considering UiPath Platform is for larger organizations to take the plunge. For smaller organizations, I would suggest balancing how large of a scale they are interested in and if that justifies the cost. We are right on the cusp, so it can be challenging; we only have about 1,600 employees, which limits our scaling potential. We really need to work to get that ROI. On a scale from on eto ten, I would rate UiPath Platform overall as a nine, as it is pretty good.
My advice to another organization considering UiPath Platform is to evaluate use cases carefully, figure out the right ones to put on the platform, educate the developers really well, have them take academy classes, or bring in a partner to build the first few. On a scale from one being the worst to ten being the best, I would rate UiPath Platform overall as a nine.
The advice I would give to other organizations considering UiPath Platform is to jump into it. ROI is something that you will find very quickly. Howecer, build and partner with UiPath Platform and maybe their partners. Most importantly, fail fast if you need to, and don't try to build a big project that goes on for years; do some small pilots, but pilot to project, scale pretty quickly. On a scale from one to ten, I would rate UiPath Platform overall an eight, based on the features and functionality we've used so far.
The advice I would give to another organization considering UiPath Platform is to strongly consider your team and what kind of needs your team has; because with different solutions, there are different levels of computer science background you need, and whether you want low-code or no-code versus having someone who has business acumen with a bit of development skills, or just a high development department—so consider your staff. I would rate my overall usage of UiPath Platform as definitely an eight out of ten.
My advice to another organization considering UiPath Platform is to make sure you understand what makes for good automation. Don't try to do something overly complex; don't shoot for the stars, as you might have a really bad experience and waste a lot of money and time. I would rate UiPath Platform as a solid eight or nine out of ten.
We haven't used Agentic AI in our processes yet. We plan to do it. One fair advice to organizations considering UiPath Platform is that it might feel overwhelming initially, however, I would recommend starting with processes that are challenging to build. For instance, if you're in healthcare, tackle healthcare processes with more data and complexity, or in finance or insurance, deal with processes that have higher volumes and more UI changes. Once you undertake these hard processes, it simplifies the creation of smaller processes moving forward. I would rate UiPath Platform overall at an eight out of ten, reserving the extra two points as there are various competitors and platforms. UiPath Platform is making changes to introduce Agentic and enhance user-friendliness, and while I think it's fair enough to use UiPath Platform due to the range of products, I still perceive potential areas for improvement.
I do not use generative AI at the moment. I am waiting to try it as soon as possible. My advice to another organization considering UiPath Platform is that many people initially feel confused as they don't know how to set up their own COE team, however, it's important to have good communication with the supporting team, professional services in UiPath, and their salesperson to gain a comprehensive understanding of how this platform and product can assist their business. I would rate UiPath Platform overall a seven out of ten. There are still many areas for improvement.
My advice to others would be to understand the environment you're looking to deploy it in and ensure you don't over-engineer it. On a scale of one to ten, I would rate UiPath Platform as a nine. While there is always room for improvement, based on the industry leaders I've seen, they're not missing anything that anyone else is doing any better.
I don't yet use Agentic AI. Part of the reason why we're attending a conference is to learn more about it. I haven't yet used the vendor's UiPath Academy courses. The biggest advice I would give to other organizations considering UiPath Platform is to continue to push outside of the box and not to think within the confines of what you initially look at, as the opportunity to use the software is really everywhere. It's just a matter of having the time to put into it, so my biggest words of encouragement would be to keep trying, keep pursuing it, and avoid a too tunnel-visioned approach. On a scale from one to ten, I would rate UiPath Platform overall as a ten, as coming in with a little bit of experience, it was very easy to pick up, learn, and lean into, which has been very rewarding.
My advice to another organization considering UiPath Platform is to understand the feasibility of implementing it, as these are not overnight processes; it requires time and a clear understanding of the value you expect to gain, as targeting some big win projects from the start, since without those, UiPath Platform might not be the best fit for you. I would rate UiPath Platform overall as an eight out of ten.
We're not cloud-based yet, but we are moving to the cloud in the next six to eight months, so we don't use agentic AI at all currently. We are planning to start looking into what we could do with agentic AI once we transition to the cloud. Based on my experience with UiPath, my advice to someone considering it is to make sure you have a good TAM. You absolutely need it, and understand everything involved, including policies, governance, security, and administration. I would rate UiPath Platform an eight out of ten. Some items we're looking at aren't available until we move to the cloud. On-prem is a little more limited.
We don't use formal Agentic AI with UiPath Platform. We do use AI with large language models to help organize and extract data, but we're not technically agentic. I would describe my experience with the vendor as very seamless and easy. UiPath has been very supportive. They've been with us the whole way, and every time we have a question or issues, they're there to help us out. On a scale from one to ten, I would rate UiPath Platform's features as a ten. It has many abilities and tools, connects to numerous systems, and is very universal. It fits our needs completely.
I use the Agentic AI only for POCs, as we don't have any live implementation in production. UiPath Platform community and forum are extremely helpful for debugging and sharing best practices. We were very active in the community a long time ago, providing answers and asking questions, but recently we haven't been as active. Perhaps this is because the team is more senior now and we might not need that much interaction, but initially, it was very helpful. My advice for other organizations considering UiPath Platform is to get the right professional services to help make the right technical decisions from the start. Establishing a good framework and developing reusable libraries and composability while making the right technical decisions initially is crucial for success. So, having the right partner at the beginning is key for success. I would rate UiPath Platform as a nine out of ten, as I've had a high level of satisfaction.
We do not yet use agentic AI, however, that's coming next year as we're getting the contract ready. We do not use agentic automation such as Agent Builder, Agentic Orchestration, or Autopilot yet; we are currently using Copilot, which allows us to dip our toes into the agentic waters. We had a couple of opportunities for Document Understanding, which is more machine learning. Our struggle lies in the man in the middle concept where people just want to throw it over the fence, however, we emphasize that they need to help us with it. I have not used the UiPath Platform user community much, as we haven't had a necessity for it yet. I assume that as we get further down the road in our agentic path, it will become more important for us. Currently, 95% of our usage is standard RPA, and we have great competency in those areas. Occasionally I might ask a bank I've worked with in the past a question or two, but I have not delved into the user community. I have openly stated that I was a vendor for a long time, dealing with vendors on the other side as well, and I genuinely believe UiPath Platform is probably our best vendor due to the attention we get and constant follow-ups. My advice to someone considering UiPath Platform is to set up a small support group closely tied to your build group early on, depending on your company's size. You do not want to distract your build team from the support side. This also means your build team must ensure quality documentation. Take a thorough look at your intake process, identify bottlenecks in your pipeline, set up your documentation, thoroughly go through the right SDLC process, and gain business buy-in to ensure a smoother operation. On a scale of one to ten, I rate UiPath Platform a nine.
When giving advice to other organizations considering UiPath Platform, I would emphasize that starting POCs is very important. Having been on both sides as a consultant before joining this company, we had some POCs which did not work out very well. At our company, the POCs we selected were the best. Even today, those POCs turned into bots which give us more return on investment. Choose your automation ideas wisely, give adequate time, and manage stakeholder expectations. I rate UiPath Platform a nine out of ten.
We couple it with other technologies, such as Alteryx, to really harness the full end-to-end automation. The advice I would give to other organizations considering UiPath Platform is to select a very good partner, and also, you would definitely want to make sure that you are building out your pipeline aggressively so that you can have targets to hit because some of the things that you plan do not come to fruition and you have to be able to pivot quickly. On a scale from one to ten, with one being the worst and ten being the best, I would rate UiPath Platform overall as a solid eight.
I have been using UiPath Platform for the past three years, and my experience is quite good with these process automation tools; I highly recommend this. Users can utilize it because the UI is very simple and easy to use for non-technical persons. It helps overcome all the limitations, and the stability is very high, so it is reusable for multiple processes and purposes. I recommend all users to use it. My overall rating for UiPath Platform is 8 out of 10.
When comparing UiPath Platform with other automation tools such as Blue Prism, Automation Anywhere, and Kofax, I find that in terms of quality and features, UiPath Platform is superior. They have numerous features, and their OCRs can process handwritten documents. On a scale from one to ten, I rate the overall solution as nine because of its frequent modifications, and developers need to stay up to date with the release documents. What stands out about UiPath Platform is its feature set compared to other tools. I would recommend this product to other users because of its extensive features. While I'm not certain about its cost comparison to others, feature-wise, it is better than its competitors. It offers multiple capabilities that some automation tools don't currently provide, so if the product is within budget, users should opt for UiPath Platform.
By default, we implement both attended and unattended options. UiPath Platform is best described as a low-code, no-code platform. The Agentic Automation is completely no-code when creating agents. For robot development, it provides extensive options with low-code capabilities. For complex Excel automations or other automations, UiPath Platform offers numerous options compared to Power Automate. We can easily integrate VB code for string manipulations and complex Excel automations. The platform excels in debugging and selector fine-tuning for web automation or UI automation compared to Power Automate. We are a UiPath Platform partner. Overall rating: 7.5 out of 10.
We use both the attended and unattended automation options available in UiPath Platform; during the development phase, everyone does attended automations, such as in debug mode or for testing purposes. When we transition from the development phase to UAT or system integration testing, we use the unattended mode. The impact of UiPath Platform's analytics on our decision-making processes is significant; it is based on the processing and automation tasks. For example, for web automation, users need to log in, format data, and download files. Using community versions, you can conduct trial runs to see its effectiveness, and based on demo sample workflows, you can take the next steps. I feel UiPath Platform is the best, as I have experience with multiple platforms. The maintenance requires some effort; typically, a developer focuses on code development, while support teams address issues post-deployment due to UI element changes or interruptions. I'd say if we have five developers, one support person is sufficient, and for maintenance of five to six unattended machines, two people can effectively manage the workload. Overall, I would rate UiPath Platform a nine out of ten.
I have been generally satisfied with UiPath Platform. Regarding the impact of UiPath Platform's analytics capabilities on our organization's decision-making processes, we are implementing only RPA based on particular process documents, not analytics. We achieved good efficiency gains using UiPath Platform, particularly in terms of improved turnaround time, though specific metrics cannot be revealed. I would rate the product overall as nine out of ten, with the main drawback being its high cost compared to other products.
My advice to others looking into using UiPath Platform is to study the UiPath Platform to use it in the correct way. I don't have a business relationship with UiPath other than being a customer; I use it for personal use, but I can also do work. I don't have any additional thoughts about UiPath Platform before we wrap up. I find it useful. I don't use any other tech products. I don't think there is anything that needs to change regarding how I found this interview. On a scale of one to ten, I rate UiPath Platform a nine.
I would rate UiPath Platform nine out of ten overall.
I have used the AI integration features of the UiPath Platform, specifically the integration concept with the LLM model where we provide a prompt to get results that we extract and send over email. This is typically used to analyze resumes for our HR team, which receives numerous resumes. Using the AI integration concept in the UiPath Platform, we read resumes uploaded to the LLM model, extract relevant data, and filter out the necessary resumes. I rate the UiPath Platform a nine out of ten, based on my experience compared to Power Automate and basic knowledge of Automation Anywhere. I've found UiPath to be well-organized and well-structured for beginners.
I would rate the solution an eight out of ten.
I would rate UiPath Platform a nine out of ten.
I do not use the agent-tech automation with any platforms. The agent-tech is a new feature within the UiPath Platform, and they started integrating it in the last six months. I have not seen their offering, but based on documentation, they have developed a framework for agent development and automation integration. Regarding the ease of building automations using the UiPath Platform, end users still need some specialist skills to build. It is not as end-user friendly as some other tools, but it does not require deep technical knowledge. It is low code, no code, and everything is drag and drop. Configuration management using their studio is effective. The UiPath Platform does not necessarily replace existing systems but connects to different systems already in place. It creates a layer on top that reduces the need for human intervention, enabling machines and robots to do most of the work. The time saved due to the UiPath Platform depends on the employee. It reduces the workload for end users whose work is now performed by robots. The saved time can be used for other tasks. When processes have seasonal variance, such as quarterly, monthly, or year-end processing, the transaction volume increases, so workload can be better managed by adjusting digital workers. I rate the UiPath Platform an eight out of ten.
When we were trying to implement UiPath in our environment about four or five years ago, things were totally different than they are today. Many automation solutions didn't exist back then, making it challenging to get familiar with the product and its capabilities initially. Since then, the RPA ecosystem has expanded significantly. Document Understanding wasn't a feature in 2019 or 2020, but now, it is much improved. We haven't really used the communication mining feature. I've checked it a few times, but we usually handle manual interviews with key users. As for task mining, I used it for documentation purposes when creating workflow documentation. It supports generating document templates, which is very useful for us, but we haven't used it for deeper automated workflow steps. I would rate UiPath an eight out of ten.
UiPath is evolving with current trends, particularly in AI, and is now focusing on Agentic AI. The future looks promising for UiPath. Overall, I would rate it a seven out of ten. It is a good product.
It was through an internal community that I connected with the organization for which I did the automation, and that is a great advantage. They were looking for people to help create automation. I was curious about UiPath, and I wanted to learn. I raised my hand to build that for them. An external community or a learning community is something that has proven its value by creating synergies between people who do not know and people who already know a little bit, allowing them to get together and grow. In my opinion, RPA solutions are alternatives to digital transformation. Digital transformation is a big project. When you do not have access to those big budgets or the structure to get into new capabilities on an existing system or implement a future system, that is when you go to RPA to supplement the digital transformation. If the use case is not eligible for the big capital investment or the big project investment, you go through the route of RPA. I would rate UiPath a nine out of ten.
As automation software, I would rate UiPath a ten out of ten.
I would rate UiPath seven out of ten based on my current experience. For people from both technical and non-technical backgrounds, it's a great tool due to its easy learning curve. The licensing makes it accessible for learning and development.
I would rate UiPath seven out of ten. I recommend UiPath due to its robust user community, which provides valuable feedback that contributes to the continuous improvement and development of the product with new features.
I would rate UiPath ten out of ten. I have used UiPath in my last three companies.
I would rate UiPath a nine out of ten.
I rate UiPath 10 out of 10.
I would rate UiPath a ten out of ten.
I would rate UiPath a seven out of ten.
I rate UiPath 10 out of 10.
I would rate UiPath an eight out of ten.
I rate UiPath an eight out of ten.
I would rate UiPath a nine out of ten.
Always explore using AI first, as it is often a cost-effective and simple solution. UiPath's integration of AI workflows in a user-friendly way brings a lot of potential for automation.
I rate UiPath eight out of 10.
I rate UiPath nine out of 10.
I would rate UiPath a nine out of ten.
I rate UiPath 10 out of 10. I'm incredibly impressed with the pace of new features that have come out. I have been working with UiPath for six years since I graduated college, and I'm blown away by what's coming out every year.
I rate UiPath nine out of 10.
I would rate UiPath an eight out of ten.
I rate UiPath eight out of 10. I enjoy working with it, and it seems to have everything we need. They're adding new features at a reasonable rate while not deprecating old stuff too fast. It's a smooth transition from classic to modern activities.
I rate UiPath 10 out of 10.
I rate UiPath eight out of 10.
I rate UiPath eight out of 10.
I rate UiPath 10 out of 10.
I rate UiPath 10 out of 10.
I rate UiPath eight out of 10.
I rate UiPath eight out of 10.
I rate UiPath 10 out of 10.
I recommend using this automation tool based on the specific needs of the industry or organization. I'd rate the solution seven out of ten.
I give UiPath a seven out of ten. The advice I'd like to give new UiPath users is to first understand their specific use case for UiPath. I've noticed some teams try to adopt UiPath by first figuring out a solution and then trying to retrofit it to their existing problems. Instead, I suggest thoroughly understanding the problem before creating a solution. Many teams see others using UiPath and assume it's a cool new tool they can simply apply to their existing issues. This approach rarely leads to optimal results. You might be able to build a solution, but it won't be the most efficient. For first-time users, I recommend understanding your problem, then exploring UiPath's capabilities to determine the best solution. There are plenty of resources available, like forums and YouTube, to help with the building process. Remember, understand the problem first, then build the solution.
I would rate UiPath seven out of ten. We have 55 UiPath users in our organization. Code maintenance is necessary for UiPath due to the bot's interaction with external applications and websites. The bot must be adjusted accordingly if any of these applications or websites are updated. The primary challenge encountered during UiPath implementation is the disparity between development and production environments. Often, code is developed in a non-production system where access to certain applications, such as a client's portal, is limited. This necessitates dry runs in the non-production environment to ensure the bot functions correctly without making any unintended changes. Once the bot is moved to the production system, multiple controlled tests are required before it can be fully operational. The unavailability of a complete testing environment mirroring production conditions significantly hinders the development and deployment process. I recommend UiPath to any user because it doesn't require a hard-code programmer to be an RPA developer. This makes it easier and more cost-effective to hire resources. Other tools on the market require good programming knowledge, which means you need to hire someone who knows both the tool and a programming language, making resource hiring expensive. Secondly, UiPath uses minimal coding, which makes debugging very easy. UiPath is also adding AI and ML features and upgrading the OCR features regularly.
Besides using UiPath Academy, having expertise in the automation process is crucial because it is not just about setting up automation. Governance becomes critical as automation scales. Planning is essential before starting the process to avoid chaos as automated processes increase. For example, restricting developer access to production is crucial. Overall, I would rate UiPath an eight out of ten because, while it is the best tool regarding resources and integration, pricing is problematic.
I would rate it ten. The developers are very client-focused, always looking for feedback and adding additional value in every version. I was one of the first UiPath MDPs, and it enables a lot of learning opportunities. If you're keen on learning, you can benefit greatly. This tool is accessible with various language options, breaking down communication barriers. Many developers benefit from this, especially since it's free. Fatigue can lead to errors, but automation helps reduce such issues, particularly in financial processes. In terms of digital transformation, UiPath accelerates the process and reduces costs. Overall, I believe UiPath is the best tool available. I rate the overall solution ten out of ten.
I would rate UiPath eight out of ten. We currently have around 130 active bots, though, in the past few years, we decommissioned a larger force of 300. We also boast a user base of over 80. The maintenance is handled by UiPath. For a successful RPA implementation, establish a strong framework and conduct a thorough analysis to guarantee the stability of your bots. In the long term, a well-run COE is invaluable. Additionally, explore the range of tools available to enhance your RPA capabilities.
UiPath is a strong contender, earning a rating of nine out of ten. However, its high price tag prevents it from achieving a perfect score. Automated processes require maintenance every three to six months. Additionally, training a robot using hypercapnia elevated CO2 may take three to six months. To ensure successful implementation, we need to identify potential robot failure points and mistakes. We'll simulate these scenarios during training to refine their character responses and behaviors. Following the training period, we'll transition to periodic monitoring. This monitoring will gradually decrease as we analyze data logs and the overall system performance through the central management tool.
I would recommend UiPath to others because it is the most user-friendly. It is also developer-friendly because of the community. It also works across systems. These are the three reasons for recommending it. We run a roadshow across the organization to understand which processes are redundant. We try to understand which part of a process can be automated by using the general RPA automation and only one tool. We also categorize them in terms of what can go under intelligent automation where a certain amount of decision-making is required. Another category is hyper-automation where we try to understand how to include different tools, such as machine learning code, AI code, NLP data set, or data mining set. If we have an existing tool for data mining and process mining, the final steps can be automated. These are three major criteria. For basic automation, we try to assess the type of automation. Is it desktop automation? What kind of resources are required? Do we need an attended automation or an unattended automation? Based on my experience, almost all of them are unattended automation. We then try to pull in the use cases, prioritize them, and start automating. UiPath keeps on enhancing its product. Four years ago, there was no AI Fabric or Automation Hub, and now, we have all those things. They help a lot in delivering the project and having a prototype view for all the projects that are running. Overall, I would rate UiPath an eight out of ten.
I would rate UiPath 8 out of 10. I recommend UiPath to others.
UiPath's implementation depends on the process and budgeting. If clients have a good budget, we proceed with UiPath. Otherwise, we suggest some other solutions. Sometimes, we need to minimize the time frame to do the repetitive task. Manually, people take a longer time to process any files. We are automating the processes to streamline them and minimize the team members' costs and efforts. If we have multiple tools involved, we have to put a lot of effort into analyzing them. If we directly go to development without thinking or analyzing, we lose time and effort. That's why it is very important to analyze the tools in depth. If the processes are straightforward, we suggest some improvements, which would be much easier. If multiple applications are involved, it takes a longer time. The complex process also requires some improvement, and based on that, we suggest whether to go ahead with UiPath or not. The solution enables us to implement end-to-end automation for 90% of the processes. End-to-end automation is always important for us because it creates business for us. When we implement UiPath for the client, each client will be satisfied and happy with us, and we can get more business. UiPath's user community is very helpful. We learn about different technologies and aspects when we get involved with the user community. Sometimes, we interact with problems that we have never worked on. We learn about such challenges and their solutions because of the solution's user community. If you are struggling somewhere, you can post the issue on the user community forums and get an immediate response. With UiPath support, we have to wait for 24 hours to get a resolution. We get quick responses in community forums because experts respond to us. Compared to other solutions, UiPath's community forum is much stronger. Most of our resources are first going ahead with UiPath Academy courses. After that, we give training because that is a basic point to start with. We are even onboarding the freshers. We ask them to go through their Academy courses, and after that, we allocate an in-house mentor. It will be much easier for us after they have an outline in their mind regarding the processes they have to go through. Once they finish it, we have an internal assessment and a training team that will assist in complex use cases. The biggest benefit of UiPath Academy is its proper outline and structure in terms of education. Anyone who can follow will at least get 40% to 50% of the learning from there. After that, they will learn a lot based on their practices. They can practice some examples from there if the basic concept is clear. The courses are structured in such a way that even kids can also start with them. The courses in UiPath Academy are well structured and planned. We cannot add the solution's AI functionality for every project. Around 50% of the projects we have done so far are related to AI. AI is helping a lot in terms of AI Center. The AI functionality helps connect with each application and for documenting. The solution’s AI functionality has enabled us to automate more processes overall. Other than licensing costs, the solution reduces the cost of digital transformation. Our complete business depends on UiPath. As a solution-based company, we are automating the processes. We don't have manual resources except the project manager and business analyst to analyze the processes. Our complete business depends on the solution's automation or the AI model. UiPath has freed up employee time for us. We have delivered two projects to a European-based client. UiPath has freed 90% of employee time in one of the processes and 85% in the other. It was a very big logistic company where we implemented UiPath using a Document Understanding to extract all invoices and feed them into the application. Earlier, they used to allocate these tasks to nine resources. Now, one resource can handle everything. We have been expanding into other tools for the last year, but UiPath has been beneficial and has saved us overall costs. We don't have any licenses with us. We just provide the solution. We deploy UiPath on-premises or on the cloud, depending on the end user's requirement. UiPath is usually deployed across multiple locations and departments. Maintenance will be required for UiPath in terms of new functionality during upgrades. I would recommend the solution to other users. We always suggest to every client and whoever reaches out to us not to proceed with UiPath without having proper knowledge. We say this because of the licensing cost and several factors involved. If the processes are just one time, it's not recommended to use them. Overall, the learning is good. If anyone wants to try UiPath, they should first explore smaller processes and then proceed to the bigger ones. Whenever new upgrades are available, sometimes they break the functionality, which we have faced a few times. If you are using version 12, stick with that and disable the updates directly from UiPath. First, try on the smaller instances, then proceed with the bigger ones. Otherwise, some production activity might fail. Overall, I rate the solution an eight out of ten.
I rate UiPath eight out of 10. My advice for new UiPath users is to complete the training first. Get all the knowledge you need to implement automation before you start working on it.
I would rate UiPath nine out of ten. There are many RPA tools and UiPath is at the top of the list. UiPath requires maintenance for any changes that are made. I recommend reviewing the documentation and completing the UiPath Academy courses before using the solution to automate processes.
I rate UiPath 9 out of 10. When implementing, I recommend sketching out your costs over multiple use cases and comparing them to an alternative solution.
I have not worked extensively with any other tool. My experience with UiPath is good, and I would rate it an eight out of ten. I am satisfied with UiPath.
I would recommend starting with some simple or classic processes, such as reading data from an Excel sheet and a database. You will find it easy. My advice is to not start with something difficult. I would rate UiPath an eight out of ten.
My recommendation is to focus on optimization before automation. Decide what to automate and then proceed. Sometimes automation can create more issues. Ensure that the process is clear and structured. It works very well for repetitive processes or tasks done in large volumes. In terms of maintenance, we are teaching the bot to normalize. If the UI interface changes, we need to redo the bot, but that does not happen often. The bot can learn a little bit, and the changes are not much. The maintenance is minimal. I would rate UiPath an eight out of ten.
I would rate UiPath nine out of ten. We have UiPath deployed in one location. Maintenance is only required when changes are made to the website. I recommend UiPath to others.
I would rate UiPath nine out of ten. I recommend UiPath as the leading RPA technology, considering the current market trends.
We're an end-user of UiPath. Currently, we aren't using AI technology in our solution. However, I like the idea of it. We'd maybe be able to resolve redundancies with it in the future. It may be on our roadmap in the future. I'd recommend UiPath. It's very accessible. I use a lot of products and this is the best product to give to customers overall. I would rate the solution nine out of ten.
I would rate UiPath a nine out of ten. Previously, we distinguished between Automation Anywhere and UiPath based on their bundled offerings. Automation Anywhere included category two AI capabilities with their RPA solution, while UiPath focused solely on RPA and didn't have much presence in the AI space at the time. Although UiPath could integrate with other AI vendors, this wasn't a significant interest for our clients. Most deployments we completed for our clients were central.
Overall, I would rate UiPath a nine out of ten.
I rate UiPath nine out of 10. It helps to learn a little coding in languages like SQL and Python. You should also take time to learn the platform with hands-on experience, instructor-led training, and online resources. You can start with a foundational UiPath course if you're new to the platform and learn about the fundamentals of RPA processes. Then, you can create a simple automation project to reinforce what you've learned. I also recommend joining the UiPath community and asking questions on the forum. Once you have the basics down, you can try some of the more advanced programs on UiPath Academy.
RPA is the future. Every bank and organization is looking for bots to perform their jobs because bots are more efficient than humans. It is an efficient and easy-to-use tool. If needed, you can get a lot of support through UiPath forums and other resources on the web. We have not used the AI functionality in our automation program, but we plan to use it. Overall, I would rate UiPath a nine out of ten.
I would recommend UiPath to others, and I would give it the best rating. I have used other tools, but UiPath is my preferred tool. I would rate UiPath a nine out of ten.
I give UiPath eight out of ten. The cost brings down the overall rating. Maintenance is required when running UiPath on-premises for the server, OS, and DB. On a bi-weekly and quarterly basis. We also have to implement tools for the firewall. I recommend UiPath for large-scale and multinational organizations because they can afford the licensing costs. Organizations should explore UiPath before embarking on a transformation journey, as transformation requires significantly more cost than automating existing legacy applications. UiPath is flexible and can integrate with all applications.
My advice would be to begin with a small-scale approach and construct your automation incrementally. While it might be tempting to automate an entire process in one go, it's more practical to break it down into smaller components. This way, you can adapt and refine each piece as you go, reducing the risk of issues arising or changes occurring before the entire automation is completed. Overall, I would rate UiPath eight out of ten.
My advice is to encourage exploring the platform, although it might be overwhelming due to its rapidly expanding features. While there may be initial confusion regarding UiPath's focus on AI, recent events have clarified its core message. It empowers users to deliver the models they create, integrating smoothly with enterprise systems. It enhances automation capabilities while incorporating AI elements, ultimately putting you in control of the AI within the platform. I would rate UiPath ten out of ten.
If you are trying to do in-house development, the user experience is much better than any other platform that we have evaluated. It is easy to pick up. The UiPath academy, training, and forums are great. The biggest selling point for me is that you can pick it up as a business user and learn the platform in a matter of days or weeks as opposed to months or years. I would rate UiPath a nine out of ten.
Overall, I would rate UiPath ten out of ten.
I rate UiPath nine out of 10. There are still many other RPA solutions we haven't tried, so I can't say it's the best.
Overall, I would rate the solution an eight out of ten. UiPath is an RPA solution that is very easy to use and local. It's a good choice for companies that are new to RPA or have limited resources for training.
The ease of use depends on whether you're a developer or someone who mainly uses automation. Nowadays, it is much more user-friendly compared to when I first started using it back in the day. The landscape has evolved significantly with a wider range of solutions available today and they've made substantial improvements, especially in terms of document standards. Overall, I would rate it eight out of ten.
Overall, I would rate UiPath eight out of ten.
Overall, I would rate UiPath eight out of ten.
My recommendation is to thoroughly assess use cases and choose the right tools to prevent possible setbacks. Overall, I would rate it nine out of ten.
It doesn't have many direct competitors that offer a comparable blend of advanced automation features and competitive pricing. What sets them apart is their commitment to continuous improvement and innovation, evident in their advertising and technology enhancements. Overall, I would rate UiPath nine out of ten.
My advice would be to keep your problem-solving approach simple and avoid the urge to plan every detail. One common issue I've observed is people tend to overcomplicate the deployment, strategy, and overall decision-making process when adopting a new software platform. Instead, I'd recommend that if you can identify one or two use cases where the tool's benefits outweigh its costs, you have a solid starting point. Keep it straightforward, and you'll be on the right track. Overall, I would rate it ten out of ten.
Overall, I would rate it ten out of ten.
I would rate UiPath ten out of ten. I have used five other automation solutions and UiPath is the best. No maintenance is required. The development, scalability, and reliability of UiPath are the best, and I recommend the solution 100 percent.
I would recommend UiPath. I would recommend starting with very simple processes. Do not go for a very big end-to-end process. Start with a part of it, gain confidence in it, and then start building on top of it. Many times, the process that people want to implement is too complex, and they do not put it down on paper. They do not do a cleanup of the process, and most of the discussion is happening while developing, which makes it complex, so I would recommend starting with something small, seeing the results, and growing from there. Overall, I would rate UiPath an eight out of ten.
I'm a customer of UiPath. Whether building automation in UiPath would be easy or difficult depends on the application interface or the website. You first have to check if the application, interface, or UI is going to change over some time. If it won't, you must check whether the selectors are stable enough or if there are runtime changes. This is the initial check you must do to determine if it would be easy or challenging to build automation in UiPath. In terms of UiPath minimizing the on-premise footprint, my company doesn't have anything on-premises except for SAP systems, so most of it is on the cloud and a portal. I cannot exactly see currently if company costs were reduced or not by UiPath. In terms of my organization's implementation strategy, the team started with one bot for development, which was the attended bot, and then scaled it into ten or twenty bots and also used bot operators for the implementation, and then after COVID, switched the automations to unattended. The number of people required to deploy UiPath depends on the number of deployments your organization has. UiPath requires some maintenance, but since my organization moved to the cloud, the maintenance part is only secondary and only involves updating the firmware, so there is no maintenance from our side. Overall, UiPath is an eight out of ten for me. My advice to others looking into implementing UiPath is to deploy it at a medium scale rather than deploying it at the start, as that would be a bit expensive.
I'm a customer and end-user. I'd rate the solution eight out of ten. I'd advise people to try UiPath, depending on the size of the project and the business processes. It's important to calculate the expected ROI at the outset. Based on this calculation, you'll be able to gauge if it will be a product worth your time. If the volume of work is low, it may be better to go with an open-source option.
I would rate UiPath eight out of ten. UiPath is deployed across multiple locations. We have around 45 people that are currently using the solution. The cloud deployment of UiPath does not require any maintenance. I recommend UiPath for organizations with multiple daily tasks that can be automated. However, I would not recommend it for just one task.
I would rate UiPath nine out of ten. UiPath allows me to create automation solutions that are perfectly adapted to my business needs, making my work more efficient. Fifteen people in our organization use UiPath, and they are also responsible for maintaining the solution and ensuring that it is up to date. UiPath is used remotely within our organization. I recommend UiPath to others as it truly saves organizations a lot of time.
I rate UiPath eight out of 10.
The solutions we provide to clients to automate their business processes need maintenance. They can usually take on a few processes on their own, but if it goes beyond 10 processes, some level of bot admin is required. We don't need a proof of concept for a product that has been on the market for a long time. In the past three or four years, UiPath has been a proven solution. Customers can rely on the solution. We just have to make sure that their requirements can be met by the solution, and the other aspect is the cost. If these two aspects are taken care of, we can recommend that people go with UiPath. UiPath is one of the leaders in RPA technology, and we get more business from it. Customers either want UiPath, Automation Anywhere, or Power Automate. But most of our business is with UiPath. They keep on updating it and are building their own RPA ecosystem. That makes it very easy to convince clients to stick with this one platform for multiple solutions.
We are using a virtual machine and running the UiPath bots on that virtual machine. A little bit of cloud is involved, but mostly, it's on-premises because it's a sensitive environment. From my end, UiPath does require some maintenance. A dedicated team oversees all the existing processes that are running live. In some cases, there will be some maintenance required. For example, if the bot's accuracy level has reduced because of some internal applications being updated or changed, the bot has to be recalibrated to adapt to the new environment. In some cases, the bot will stop, and it has to be monitored and fixed. A dedicated team is monitoring and maintaining the bots as of now. I advise users to consider the environment where the solution will be used, the features of UiPath, and the challenges. They should consider how much UiPath would benefit that environment and how much benefit the end user will receive by implementing UiPath. UiPath has its own challenges and benefits. Do the proper research, and if you believe UiPath will be a good solution, go for it by all means. I will say it's fairly easy to do the automation. It's fairly straightforward and easy to use. Everything is simplified to the basic ground level. Everything is in the UI elements, and using those automation tools in UiPath is quite simple. I believe UiPath can do some automation for a good cause. Since most transactions running today are digitized, UiPath can automate all those transactions and activities, usually in an efficient environment and workflow. That would, in turn, have a huge impact on everything around it, like the environment or supporting NGOs and other organizations. UiPath can be used in such situations and will be very productive. Since we are a UiPath vendor, we have been doing all those end-to-end automation for our clients. We have been implementing end-to-end automation for a long time now. For each case, we are supporting businesses to move from a manual workforce to a digital workforce. I can share a few live scenarios where we implement the automation for the client. Currently, there are some cases where the customer has to replenish an ATM for a banking corporation. We are automating it end-to-end, starting from the request to replenish the ATM until the replenishment has been done. Then, the data has to be reflected in the internal application related to the bank. We start with taking the request, passing it to a third-party vendor who will do the replenishment, and we'll take the reports from them. Then, we'll do the data entry in the internal application, which will, in turn, be stored in the organization's back end. It's a huge database where all the data is monitored closely. So, we have implemented this solution of automating their ATM replenishment. Another use case is fraud calls, which some clients receive from outsiders. We are helping the bank mitigate all the risks and reduce the damages caused by those fraudsters by automating all their required actions, as proposed by the bank's policy, in dealing with all these fraudsters. I cannot disclose more since there is an NDA between me and my clients. The UiPath's user community is very helpful. There is the forum, and there is the UiPath support. Most of the time, we reach out to the UiPath support for any concern we have related to the UiPath's functionality. The forums are also a great help. They have many topics, and a lot of knowledge can be gained from those forums, with everyone sharing their knowledge. So, both have different uses and different scenarios to reach them. One is the support, and one is the forum, but both are very helpful in everything they provide. As a vendor, we are supposed to develop and maintain the solutions we provide, including UiPath. The on-prem footprint is increasing as we implement more automation. However, the on-prem footprint has been reduced from a manual workforce because everything is automated and fully digitalized. So, there are two different angles to this. The on-prem footprint is increasing from the vendor side and reducing from the manual workforce side. We have been using UiPath Academy courses for different roles. As a vendor, we are required to take these courses as and when they are available or updated. So, my team members and I take those courses on a frequent basis, at least once a year. UiPath's AI functionality is something we are exploring now as a vendor. We have not implemented it in any client-side projects, but we are exploring that angle to see the possibilities of combining UiPath and AI. We plan to use AI along with UiPath in the foreseeable future. UiPath does increase the speed of digital transformation because we are digitalizing the workforce and all the transactions carried out internally in the bank. It incurs a cost, but I wouldn't be able to answer whether it has increased or reduced the cost of digitalization. A mid-level to senior-level management employee will be able to answer it. As of now, I'm a consultant, but we are not aware of such commercialization details. UiPath has greatly helped reduce human error by a huge margin, up to 80% to 100%. One of the huge advantages of UiPath is that it frees up a lot of employee time by taking a huge workload from the employee and passing it to the bot. The main aim of implementing UiPath automation on any project is to reduce the workload on human users. Overall, I rate UiPath a nine out of ten.
UiPath is deployed on our company’s internal cloud. It is not that difficult to build automations using UiPath. UiPath does enable us to implement end-to-end automation. While implementing automation in your company, UiPath gives many benefits, like minimizing FTEs. Many of the employees are doing repetitive jobs on a daily basis, which can be done by robots or automation. Time reduction and error reduction are the main benefits we get from implementing UiPath. UiPath has freed up employee time for our organization. UiPath’s user community is very nice. Whenever you have some problems, you can get help from UiPath’s user community. UiPath is also very user-friendly, with many options to search on your own for YouTube videos that will help you. UiPath has helped minimize our on-prem footprint by decreasing the FTEs and saving employee time, which is important to us. We have used the vendor’s UiPath Academy courses. The solution speeds up digital transformation, and it does not require expensive or complex application upgrades to do so. It depends on your work system because sometimes, you have to implement the whole automation system into your computers. UiPath has saved costs for our organization. Overall, I rate UiPath an eight out of ten.
I would rate UiPath nine out of ten. UiPath's AI functionality can be used to help developers build automation processes, but it can be expensive. We use the open-source TensorFlow technology from Google, which is the same technology that UiPath uses. Our developers are willing to build and manage this technology themselves, which is a cost-effective solution. However, if we use UiPath's AI functionality, it will be managed by them. I am an architect. I have worked as an integration architect, infrastructure architect, and network architect. When I first saw UiPath, I thought it was just for scripting the front end, but it is much more powerful than that. I really like it because it allows me to find slow, expensive, and inefficient business processes and automate them. This can lead to real savings for the business. With traditional applications, there is often a business case that needs to be made before the application is built. But with RPA, we can see the savings every day. For example, if we automate a process that used to take ten full-time employees, we can see that we are saving ten FTEs every day. I enjoy using UiPath because it is a real solution within IT that can drive out real costs from the business. I recommend that those who want to use UiPath do not treat it like any other IT system. Do not simply implement it and expect it to be of high value. The most important thing is to understand the business well enough to use the tool to its full potential. In other words, automate high-value or high-benefit processes.
The ease of building automation depends on the developer, the size of the process that is being automated, how many applications there are, and how many systems there are. Compared to high-code environments, we can build the product much faster in a low-code environment. Automation can be done ten times faster in a low-code environment than in a high-code environment due to the number of syntax errors that we have to encounter in a high-code environment. All these things are completely eliminated in a low-code environment. We drag and drop activities. It's like a prebuilt code. We just have to fill in the gaps. On average, the tool is five to ten times faster than other RPA platforms. UiPath does not do digital transformation. It works more on process automation. However, it does contribute toward digital transformation. From the face of it, everything looks end-to-end. I have used AI Center to learn machine learning skills and build training datasets and evaluation datasets. I have developed ML skills and used them in bots. UiPath Academy has a whole set of courses on AI Center. I want to complete the courses diligently. The solution has reduced human error and increased the speed and quality of our work. It reduces the time taken to get things done. I use UiPath Academy courses all the time. If we go to similar content on YouTube or Instagram and try to find videos, the information might be right or wrong. It depends on the experience of the person in the videos. The content in UiPath Academy is official. UiPath creates the videos. We can be assured that the information is correct and reliable. There could be a lag between the product released and the videos on Academy. Sometimes, video creators on unofficial channels like YouTube and Instagram come out with videos faster than UiPath. However, UiPath's videos are complete, authentic, and reliable. I assume UiPath uses professional training software in the platform. The format of the courses is similar to those of The Wharton School. The community is excellent. People help each other out. UiPath encourages users by welcoming new joiners, incentivizing answering questions, providing links to external or internal documentation, and celebrating anniversaries. The solution has a wide variety of topics that the forum members can take advantage of. We can learn about Studio, different parts of the platform, and different functionalities. If we have a question, Google will show all the relevant links to UiPath with just a single word search. We usually find a good answer to our doubts in the forum eight out of ten times. I like the forum and encourage people to use it. People looking to buy the solution must try it out. They must look into the documentation if they cannot do it with the tool. They must also visit UiPath's forum. The forum is more helpful than the documentation. UiPath also has a search facility to search for activities. They can also look for UiPath Marketplace. If we face bugs, we can go to the forum. Overall, I rate the solution a nine out of ten.
The ease of building automation using the product is fantastic. The product speeds up and reduces the cost of digital transformation. I haven't seen many major upgrades to the customer's infrastructure or applications. I design and modernize the processes. If we can’t extract the data from databases, the customer will put that data in a flat file or Excel sheet and add it to a folder. We pick them up and do the processing. We are not supposed to touch the core system in the banking industry. So we may get it with APIs. Sometimes, APIs are not available when we do the implementation. It takes some time for the banks to build those APIs. UiPath is equipped with different integration tools, whether it is native or not. The solution has helped to minimize our on-premise footprint. It is very important to many of our customers. To minimize the cost and provide more streamlined processes across different customers, we have created a shared pool Orchestrator to connect multiple customers to the same Orchestrator. They pretty much share the same processes, but they have different system endpoints. We can clone the processes and modify the endpoint interactions and input data. Sometimes, they use flat files. We change the configuration minimally. The rest of the processes are cloned, enhanced, and supported. The solution enables us to implement end-to-end automation. We can automate end-to-end based on the scope, expenses, and processes. The implementation could be lengthy or short, based on the processes involved. End-to-end automation provides an edge to us as a consulting company to provide our customers with very advanced automation tools. We have different services and products that we can integrate UiPath with. We have a content management system. When we use Document Understanding, we relieve the users from indexing documents. UiPath would do the indexing using Document Understanding and archived document repositories. We sometimes do integrations with archives, too. It depends on the context of the implementation. Sometimes, we can automate 60% of the process because some are not UiPath-targeted processes, but we can automate the other process with other systems. We do not use AI much. We rely on Document Understanding, which is part of AI. In the next couple of years, because of AI's popularity, I believe UiPath will provide more features and enhancements related to AI. The tool has freed up employee time by 70 to 80%. UiPath has saved costs for our organization. A couple of weeks ago, we had a case about HR contracts in the Ministry of Labour in Saudi. By the end of this year, they want to digitize their contracts and link them to their official portal, where employee contracts are issued. They currently rely on Excel sheets to do the entry. UiPath processes that we support have proven that there are zero percent errors in them compared to human data entry errors. The as-is process was that an HR personnel must log in to the platform and do the data entry so the contract would be issued and sent to the employee. The HR personnel would interact with four or five pages and provide data like employee ID, mobile number, date of birth, position, salary, and increments. If there is an error in the data, it has a negative impact on the company. It's an official contract that is issued to the employee. If there are any discrepancies, they would have to rectify the whole process again. Besides, it would affect the company's reputation in the market. For example, if the HR personnel enters 50,000 instead of 5,000, the employee can claim that money. To avoid this, companies can export the HR master data into Excel sheets and put it in a folder. We can program UiPath to pick all the information and paste it into the Ministry of Labour portal. We can verify the data, do a quality check, and post it to the system. This process used to take three to five days to finish, along with an error margin. With the help of UiPath, we shorten the time by 80% with zero error margin. We have subscribed to UiPath Academy. All our engineers are certified in different UiPath certifications. I am a solution architect. I have done a lot of courses and certifications. In addition to the certification courses, UiPath Academy provides us with resources, information, built-in demos, and process standards. We deal with all the stakeholders in the customers' company. The product must empower localization. People who want to use UiPath must ensure that the processes they are targeting to automate are fulfilling the conditions for automation. Sometimes, a customer would expect to automate everything. We need to ensure the processes we are targeting to automate are repetitive. We also need highly skilled people to manage the automation. We must automate the high-value processes of the organization to see the results and recognize the return on investment immediately. Overall, I rate the product an eight out of ten.
We get the input files from emails. We read the input files, extract data from the template, and open it in the browser. We worked on an engineering product. We used UiPath to get information about the testing and the model's integrity. Certain information was in the Excel file. We had to extract information on whether the model had to be tested with plastic or without a plastic cover. There were drop-down messages. We captured the values and injected the JavaScript modules to autofill the data. Once the testing was created, we created a sample order. We filled out a form from the input file, gathered all the details into a summary, and wrote an HTML code for it. Then, we sent it to the client and informed them that the test had been created successfully. For SAP, we did an auditing type of automation. For example, we automated payments and filled in all the information from the template. Then, we had to propose, settle, and release the payment. In SAP, we are using VBScript also. It has some complex scenarios. If it is a PDF type of automation, I would recommend the latest technology called Document Understanding. I can define and train the fields using certain anchors and then go with extractions. Machine learning models are also possible. It would be the best way to do a PDF automation. Calling an API would be the right choice if it is an API approach. If we have been asked to download certain files from SharePoint, we create a custom Azure application. We define secret keys, certificates, and IDs. We define certain API permissions. Then, through UiPath, we install Microsoft 365. We can then download the file. If the process is more complex, ABBYY is the best choice. Building automation using the solution is easy. We need a little bit of programming knowledge for complex or hybrid automation. For easy automation, plug-and-play connectors and activities are readily available in the solution. We just have to get trained and use them. UiPath speeds up digital transformation and reduces the cost of digital transformation up to a certain extent. We required a ticket-tracking system where we needed additional third-party software like OneDrive and Office 365 to be installed. For Box drive, we had to install SDK. We also had other solutions like Google Drive, spreadsheets, and Zoom APIs. The solution has helped a lot to minimize our on-premise footprint. It enables us to implement end-to-end automation. It is important for customers because they want to avoid repeated tasks. If a customer wants to search for an email and upload it in a different portal, they might have to open multiple pages. However, if we choose end-to-end automation, things can work in the backend. The Picture-in-Picture mode in UiPath allows the user to work parallel to automation. So, while the robot runs, the user can do their work parallelly. I have not used the AI functionality much. I have used AI for a POC of a custom model where I had to identify objects from an image. There were many questions like how many people were in the image, how many cars were there, how many street lights were there, and how many fruits were there. I had to find the count of the people or objects and their confidence scores. It was a small POC with the object detection model built with Python. The product has helped to stabilize standard and structured processes. If the data is unstructured or unorganized, we use ABBYY as a third-party application. We have to train and classify all the assets and forms. The robot trains the modules using the connector and converts the semi-structured data into structured data. We can make automation more scalable using third-party applications. The cost is very high, though. UiPath is not that stable. I have used the Academy courses. I have also completed enterprise training and acquired a certificate as an RPA developer. UiPath has a very good community. If we get stuck on anything, we can get solutions for our problems. Currently, ChatGPT is also helping us in many ways. My UiPath skills are really good. I keep doing R&D on AI Fabric, automation, and other features. The community helps me to learn. A little bit of programming knowledge is a must to use the tool. A level one automation or a straightforward case with repetitive tasks does not require much programming knowledge. The user can use the solution if they have knowledge about the dynamic selector and wildcards. They should have a little bit of fundamental knowledge of computers and automation. Overall, I rate the solution an eight out of ten.
I'm a developer and an architect. The ease of usability and implementation for UiPath as well as the wide array of products that they have to support their automation journey make it a great product. The amazing support they have is great. The community that they have is bigger than all the other options, so you're going to find more resources when it comes to needing help with any type of issue. I'd advise those considering the product to look at the ratings and pertinent reports to get an overview of who's the best. I'd rate the solution ten out of ten.
The most important thing is to follow the best practices from UiPath in building the bot processes. What happens is, when application upgrades happen, if you haven't done it in the right way, your applications will fall apart. You have to make sure that the screen-grabbing methodology and referencing are done according to the best practices of UiPath.
From the business analysis angle, refine your use cases and make sure you are identifying the right ones, before deliberating about any automation platform, whether it is UiPath or not.
We have four people involved in deploying automation: one developer, a team lead, and two DevOps developers. My recommendation is to learn flow development.
I would rate UiPath nine out of ten. UiPath requires proper maintenance which is outlined in the user manual.
I would rate UiPath eight out of ten. Currently, we are handling approximately 20,000 units of data on a daily basis. Our focus is on efficiently processing this data and integrating it into the scaled servers. We utilize the scale servers for data connectivity, verification, and storage purposes. We are currently not using the AI functionality, but our company is anticipating a new project. The assignment of this project will happen very soon, and the company is considering the use of AI for it. However, this decision will ultimately depend on the user and the environment. If we determine that using AI functionality is necessary, we will integrate it into the project. At present, we have not encountered any users who explicitly require AI in their business logic. Therefore, we are not utilizing AI at the moment. Nevertheless, if any future clients request it, we will be prepared to integrate AI functionality accordingly. Our organization has started using automation with UiPath. Before implementing UiPath, everything was done manually. If the initial development is done correctly, then the maintenance would actually be significantly reduced. As a developer, we need to ensure that the code is always reviewed by developers, and they should always be available for this purpose. If the initial development is not carried out correctly according to the requirements, then imagine the consequences in the future. The development might need to be revisited for up to 15 years, or at least five years. If it is not done that way, the maintenance cost would be very high because the business processes keep changing. Therefore, to keep the system functioning well and the applications up-to-date, as they are not static, we need to continuously maintain the code. For instance, in the past six months, we've had to make two changes to the application we are working on. Many alterations occurred, such as UI element changes, shifting locations, and complete interface and navigation changes. Hence, it's essential for developers to always keep the code protected and up-to-date. I recommend conducting a proof of concept using UiPath to ensure that the budget and return on investment are sufficient to implement the solution within an organization.
I would rate UiPath a seven out of ten, mainly because of its high cost.
I would rate UiPath a nine out of ten. UiPath is reliable and accurate. The maintenance is easy. We only need one person to monitor and maintain UiPath. I recommend trying the free community version first to ensure that it meets the organization's requirements and then consider upgrading to the premium version in order to handle larger projects.
To those who want to use UiPath, I would advise understanding what digitization is and how RPA can help with their digitalization journey. Before using RPA, they have to standardize their processes in terms of the process flow. We encourage people to identify those gaps before using RPA. They should also select processes that provide a good return on investment. They can use the community version of UiPath to identify the processes. Overall, I would rate UiPath a nine out of ten.
I give UiPath a seven out of ten. Maintenance is required. We need to make changes to the code due to updates in the systems on which the automation is running. There are updates in the IT environments, such as operating systems, and also in the UI part. The newer features in UiPath bring new updates, and its components necessitate modifications to the code.
My advice is to start sooner rather than later with RPA. There is a lot of hype around the topic of RPA and customers are exploring it, but they can't do it without partners; at least not the first couple of projects. Deployments with our customers take about six weeks. We maintain the solutions we create. We normally have a support contract in place for at least the first couple of years. Maintenance, on our side, involves two or three people.
UiPath definitely speeds up digital transformation but whether it reduces the costs of doing so depends on a number of factors. Over the years, UiPath has done a pretty good job of continuously improving its product by adding robot capacities and changing versions. In terms of features, they have everything covered, with AI features, data mining, process mining, and all that was done quite ahead of everybody else. I would say that UiPath, as a company, was better in the past. Nowadays, I have less confidence in the company's situation, not that I don't think it's stable. And their ability to improve is a 10 out of 10. My advice is to study your use cases and go to the UiPath Academy. You'll find everything you're looking for and there is a big community. UiPath is easy to use, but you have to understand your work processes thoroughly and not just depend on the application to help you.
I rate UiPath a ten out of ten. We have implemented UiPath across multiple departments, including HR and Finance. No maintenance is required.
I give UiPath an eight out of ten. Some of our team members have utilized UiPath's Academy courses, and although we train using unofficial courses, the Academy courses are beneficial. 5,200 end users use it in our company. Five DevOps professionals are required for UiPath maintenance. My advice would be to take a look at the new features, particularly those related to AI. Many people discuss the old features that don't have much impact, but it's the new features that truly matter. I have learned that not everything can be automated, especially in complex scenarios where we must exercise extra caution in our environment.
I rate UiPath an eight out of ten. We deploy UiPath in multiple locations. The maintenance level depends on the criticality of the process and the Service Level Agreement for each client. Some clients may require 24/7 maintenance, while others may only need it during their work hours each week. I recommend familiarizing oneself with UiPath and then moving to an integration partner when ready.
We are quite happy with the solution as it is. If I were to go for UiPath again, I would not choose Digital Workforce as a supplier. I do not have any experience with any other solution, but we have had some glitches, so I would rate UiPath an eight out of ten.
There is a big learning curve if someone is new to programming. It would be better to have gone through some basic data types or to have an understanding of how logical sequences work. But apart from that, it is easy to build automations. Once you understand how to use logic, it's easy. In our company, people are still adapting. It's not 100 percent done. We are asking many teams to start learning UiPath and automating simple things first. There is a desktop studio and any citizen developer can develop an automation without learning much. It's quite simple to use. When you want to share something with other team members, you just publish it to Orchestrator and share it with UiPath Assistant. That is quite helpful for any team looking for automation. The UiPath Academy has different certifications and, on my team, everyone has done some kind of course there and received certification. They know what they're doing and understand how RPA works. I would suggest developing a basic understanding of how to use UiPath Studio, which is the IDE. Try different things and, then, if you're stuck, go to the UiPath forum for help. If it requires more detailed knowledge, then go with a video course in the UiPath Academy. But most of the time, we Google an issue and find answers on the UiPath forum or documentation. Sometimes a YouTube video will help. It's not necessary to go through the video learning process in the Academy to start using automation.
We are using the Enterprise version. We are exploring using it in the cloud, but some of our banking clients do not accept the cloud because of security issues so we go for on-prem only in those cases. We are not fully using UiPath's AI functionality but we are doing some PoCs, based on our clients' requirements, to check the feasibility. For that, we are using the Community Edition. As for UiPath speeding up digital transformation, I'm not sure. It depends on the process involved. Overall, I don't see a need for any additional features. I don't have any difficulty using UiPath.
To those evaluating this solution, I would recommend seeing it as one package. Before implementing it, the organization should also be ready for it because, with automation, people have concerns about losing their jobs. Organizations should have a clear understanding that robots are coming to save time. Overall, I would rate UiPath an eight out of ten.
I rate UiPath a seven out of ten. I would recommend it to others, but I can't give it a higher score because I'm not happy with the licensing model. That's what bothers me the most about UiPath.
I rate UiPath a seven out of ten.
I give the solution a ten out of ten.
I'd advise going with the cloud version of UiPath instead of the on-premises environment because it'd save the development effort and the setup time and cost. In the cloud environment, you can also run the bots on a usage basis. Going with the cloud version of UiPath would save a lot of time. Overall, I'd rate UiPath a nine out of ten.
The time it takes to set up an automation depends on the project size or complexity. It can take 15 or 20 minutes, and sometimes, it takes hours or a whole day. Sometimes maintenance is required because it slows down due to new features or an upgrade going on. We have about 10 to 15 people maintaining things, doing testing or helping when anyone faces an issue. We have 200 to 300 end-users in our organization.
I rate UiPath a nine out of ten. It automates manual tasks with accurate results. UiPath has been great for us.
I rate the solution 10 out of 10. We use UiPath to automate processes that deal with a ''good cause'' we are involved in; specifically, we use it for employee diversity. The product's automation helps a lot in achieving the results regarding our ''good cause''; we encounter fewer errors compared to other automation apps. Being a part of the UiPath user community is valuable. I recommend the solution and have recommended it to many of my friends who work in the same domain. We have yet to use any UiPath Academy courses, but we plan to in the future.
Go for it. I will give them an 8/10 because they met almost all of our needs and expectations.
I rate UiPath a nine out of ten. We have a few issues here and there, but they've done an excellent job overall. It's an innovative product. This is an excellent tool if you want to save time and money by automating repetitive tasks.
I would definitely recommend it to others. Automation is going to be a part of everything in the future. So, every company should start adopting UiPath for any internal or external needs. Automation is the best way to go ahead. We used to do the entire process manually, and we found a lot of errors. It was a time-consuming process on the whole. With the introduction of UiPath, we definitely saw the benefits of automation and a smooth process with fewer errors. I would rate it a nine out of ten. It's one of the best RPA solutions out there. I'm reducing one point for the AI features. Apart from that, I find it great.
The time it takes to see results depends on the task. Sometimes tasks are bigger and sometimes tasks are smaller. Sometimes it gives your results within a minute, and sometimes it takes time. On average, it takes a few days. I'm fully satisfied with this great tool. It is the best solution for all types of businesses, both small and large. I recommend it to everyone who wants to become an RPA developer. It is a fantastic tool and plays a vital role in RPA.