There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers.
BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.
Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset...
The service management features are beneficial – very good.
It includes features for automation, such as smart reporting capabilities.
It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations.
This product is good because it allows us to receive proper responses to business emails anywhere and anytime.
It helps in effective communication with employees.
The solution is stable.
The product is scalable.
The initial setup is straightforward.
I recommend BMC Remedy, especially for its automation capabilities.
The most valuable feature of BMC Remedy is to take administrative access of a user.
You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs.
The most valuable feature of the solution includes all of its components since they act as the authentication system of the product.
There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers.
BMC Remedy Asset Management is pretty easy for quite a lot of functions.
The solution offers some very good features.
It is easy to upload different kinds of attachments and also download them when needed. Also, can assign different User Roles to new users as needed.
It's a scalable product.
The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO.
It has some good features for tracking. They also have a cloud and a mobile access feature.
It has a good peer sharing module.