Systems Engineer at a university with 10,001+ employees
Real User
2021-12-07T23:34:00Z
Dec 7, 2021
PredictPulse has been pretty stable. Our older UPS was approaching the end of life. Eaton came by and upgraded all the hardware, so we could install the latest interface and use PredictPulse on it. We didn't even have to ask.
PredictPulse saved us time by helping to avoid downtime and other problems. It would take 20 minutes to an hour to try to figure out the problem, whereas we immediately knew where the problem was with the help of PredictPulse. It easily saves us hundreds of man-hours just for that downtime. For production, we did have production lost and that could be in the thousands to possibly millions of dollars.
The most valuable feature is being able to run reports on it. We get a monthly report on outages and usage and we can see how often we've had downtime, if we've had downtime.
PredictPulse tells me stuff like, "Hey, this room's too hot," that's going to kill my UPS. That's going to shut this thing down. It might prevent a power outage. Right there, that one's not quite as critical, but you're talking, if they go down, tens of thousands at a minimum of loss. So, it pays for itself by having the ability to know without having to walk out there all the time and look at it, because people will get busy, then they won't do their rounds and stuff getting missed. With PredictPulse, it doesn't get missed.
The most valuable feature is the instant notification, remotely via email, of any change in the status of the UPS, which is important. The UPS's provide critical control functions, such as emergency lighting and operation of emergency communications for passengers, and operation of critical radio systems which are needed for communication between Metro and the local Sheriff department.
Many of its features are valuable, but the ability to be notified in real-time is the most valuable aspect. I can be at home, it could be the middle of the night. We have it set up so that it sends emails to people if it engaged.
I use the feature which alerts me to power outages, whether it is going on and off the battery. E.g., this feature came in handy last weekend when the Department of Water and Power took the power down. They said that it was for 12 hours, but it ended up being 14 hours. I could manage the readings on the batteries, ensure they weren't draining, and everything was okay. They made it through the whole outage.
It gives us the opportunity to know if we have an issue with a UPS and then it invokes the automated service ticketing system. So we don't really have to do anything.
The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure.
PredictPulse Insight is the first cloud-based analytics service for data center infrastructure to predict the failure of power components. The new service adds predictive analytics to Eaton’s next generation PredictPulse remote monitoring service, shifting power monitoring from a reactive to a proactive model. The new PredictPulse is a cloud-based monitoring and management service that collects and analyzes data from connected power infrastructure devices, providing us with the insight...
PredictPulse has been pretty stable. Our older UPS was approaching the end of life. Eaton came by and upgraded all the hardware, so we could install the latest interface and use PredictPulse on it. We didn't even have to ask.
PredictPulse saved us time by helping to avoid downtime and other problems. It would take 20 minutes to an hour to try to figure out the problem, whereas we immediately knew where the problem was with the help of PredictPulse. It easily saves us hundreds of man-hours just for that downtime. For production, we did have production lost and that could be in the thousands to possibly millions of dollars.
The most valuable feature is being able to run reports on it. We get a monthly report on outages and usage and we can see how often we've had downtime, if we've had downtime.
Event Viewer saves me a lot of time when getting everything ready for our fire insurance rating inspection, once every seven to eight years.
PredictPulse tells me stuff like, "Hey, this room's too hot," that's going to kill my UPS. That's going to shut this thing down. It might prevent a power outage. Right there, that one's not quite as critical, but you're talking, if they go down, tens of thousands at a minimum of loss. So, it pays for itself by having the ability to know without having to walk out there all the time and look at it, because people will get busy, then they won't do their rounds and stuff getting missed. With PredictPulse, it doesn't get missed.
The most valuable feature is the instant notification, remotely via email, of any change in the status of the UPS, which is important. The UPS's provide critical control functions, such as emergency lighting and operation of emergency communications for passengers, and operation of critical radio systems which are needed for communication between Metro and the local Sheriff department.
Many of its features are valuable, but the ability to be notified in real-time is the most valuable aspect. I can be at home, it could be the middle of the night. We have it set up so that it sends emails to people if it engaged.
I use the feature which alerts me to power outages, whether it is going on and off the battery. E.g., this feature came in handy last weekend when the Department of Water and Power took the power down. They said that it was for 12 hours, but it ended up being 14 hours. I could manage the readings on the batteries, ensure they weren't draining, and everything was okay. They made it through the whole outage.
It gives us the opportunity to know if we have an issue with a UPS and then it invokes the automated service ticketing system. So we don't really have to do anything.
The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure.