Systems Engineer at a university with 10,001+ employees
Real User
2021-12-07T23:34:00Z
Dec 7, 2021
I have nothing to do with budgeting because I'm not on the financial side. I'm on the technical side, so that wouldn't apply to me. I don't say this is what I need, and this is the service I want. I don't want any aftermarket third-party services. The company paid whatever it costs, and they must be getting some kind of return because they keep renewing the license every year.
The pricing was nice. The whole reason we got into it initially was that they had a discount and so we jumped on that discount. But we're very happy we did because it has served us well so far. There are additional costs. There's a yearly or monthly fee. I remember it not being too expensive. I remember it being worth the price. The costs are completely worth it. We saved a lot of money figuring out where the issue was first because it significantly decreased our troubleshooting time during plant outage events.
In order to give us the latest, greatest version of PredictPulse, Eaton had to give us new cards on our UPS systems. Eaton provided the cards and had our technician install them at no cost to us. In our case, the pricing and licensing were put it in our annual contract.
It's part of our service contracts, so it's not broken down as a separate line item. The PredictPulse is wrapped in with the PMs that are done, so it's not like, "Oh, PredictPulse has half the PM cost. We need to get rid of that." I don't know what it costs. It's just all-in-one: Here is the price to do an annual PM, including PredictPulse, having the technician respond within one day of a call.
I have UPS service contracts with Liebert and Vertive and Eaton's prices are comparable. The cost is reasonable compared to the risk if our systems were to go down because we are a public agency and we want to reduce the risk to our clients who need that service if there's an emergency. For the first year, there is no cost to PredictPulse, with the warranty. In future years, we'll have to enter into a contract for professional service and parts supply.
We priced out the entire project with multiple options and the Eaton equipment was right in line with our budget. I'm not aware of any costs in addition to initial fees.
We have bought all of the features of PredictPulse because each of them serves a different purpose for us. We pay $4,000 for the Eaton 93PM UPS, which includes PredictPulse. It is a reasonable price.
PredictPulse Insight is the first cloud-based analytics service for data center infrastructure to predict the failure of power components. The new service adds predictive analytics to Eaton’s next generation PredictPulse remote monitoring service, shifting power monitoring from a reactive to a proactive model. The new PredictPulse is a cloud-based monitoring and management service that collects and analyzes data from connected power infrastructure devices, providing us with the insight...
I have nothing to do with budgeting because I'm not on the financial side. I'm on the technical side, so that wouldn't apply to me. I don't say this is what I need, and this is the service I want. I don't want any aftermarket third-party services. The company paid whatever it costs, and they must be getting some kind of return because they keep renewing the license every year.
The pricing was nice. The whole reason we got into it initially was that they had a discount and so we jumped on that discount. But we're very happy we did because it has served us well so far. There are additional costs. There's a yearly or monthly fee. I remember it not being too expensive. I remember it being worth the price. The costs are completely worth it. We saved a lot of money figuring out where the issue was first because it significantly decreased our troubleshooting time during plant outage events.
It costs a bit, but it's been fairly good. I can't say I have any complaints with the pricing of it.
In order to give us the latest, greatest version of PredictPulse, Eaton had to give us new cards on our UPS systems. Eaton provided the cards and had our technician install them at no cost to us. In our case, the pricing and licensing were put it in our annual contract.
It's part of our service contracts, so it's not broken down as a separate line item. The PredictPulse is wrapped in with the PMs that are done, so it's not like, "Oh, PredictPulse has half the PM cost. We need to get rid of that." I don't know what it costs. It's just all-in-one: Here is the price to do an annual PM, including PredictPulse, having the technician respond within one day of a call.
I have UPS service contracts with Liebert and Vertive and Eaton's prices are comparable. The cost is reasonable compared to the risk if our systems were to go down because we are a public agency and we want to reduce the risk to our clients who need that service if there's an emergency. For the first year, there is no cost to PredictPulse, with the warranty. In future years, we'll have to enter into a contract for professional service and parts supply.
We priced out the entire project with multiple options and the Eaton equipment was right in line with our budget. I'm not aware of any costs in addition to initial fees.
We have bought all of the features of PredictPulse because each of them serves a different purpose for us. We pay $4,000 for the Eaton 93PM UPS, which includes PredictPulse. It is a reasonable price.
We are not using Eaton's UPS service plans.