Salesforce Essentials is a cloud-based CRM tool for businesses seeking flexible, scalable, and customizable solutions to enhance sales and customer support processes.Designed for seamless integration across multiple channels, Salesforce Essentials includes Sales and Service Cloud to simplify sales tasks and customer management. It enhances finance, credit, and quality processes with user-friendly AI capabilities and predictive analytics. Despite its strengths, there is room for improvement in...
Salesforce provides the best they have with the current version. Most of the features we need are already there, and it's very easy to use.
The product is stable.
The solution is very scalable and flexible. It can be customized as per the business need.