I have seen Salesforce evaluate a lot of AI and analytics into that. But as an end user, I don’t have that much input. So, I would like to have more AI functionality here. That would be really helpful.
The solution needs to be more user-friendly. It's difficult for a senior to track leads when a salesperson uploads leads. The solution should also improve its integration capabilities.
Salesforce should encourage new users by offering smaller license packages, such as packages for three or two users. You must take at least five licenses, each costing $350. If someone wants to start with three users, they cannot purchase Salesforce Essentials. They might consider going to Zoho CRM or another alternative. The lowest number should be one for a license.
Salesforce Essentials is not a very straightforward application when it comes to testing and automating. We are finding it a little difficult to automate the application. The solution's UI is not user-friendly. Too many things are on the page, and you must know Salesforce properly to understand it.
The product's reporting area has certain shortcomings, making it an area where improvements are required. If you wanna extract a report, you have to know a lot of the things that you want in the report. The reports should be a little user-friendly. Users should be able to draw information from the reports at first glance without having to learn a lot about what you look at in the reports.
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I have seen Salesforce evaluate a lot of AI and analytics into that. But as an end user, I don’t have that much input. So, I would like to have more AI functionality here. That would be really helpful.
The solution needs to be more user-friendly. It's difficult for a senior to track leads when a salesperson uploads leads. The solution should also improve its integration capabilities.
Salesforce should encourage new users by offering smaller license packages, such as packages for three or two users. You must take at least five licenses, each costing $350. If someone wants to start with three users, they cannot purchase Salesforce Essentials. They might consider going to Zoho CRM or another alternative. The lowest number should be one for a license.
Salesforce Essentials is not a very straightforward application when it comes to testing and automating. We are finding it a little difficult to automate the application. The solution's UI is not user-friendly. Too many things are on the page, and you must know Salesforce properly to understand it.
Less integration would be better. It should work independently.
The product's reporting area has certain shortcomings, making it an area where improvements are required. If you wanna extract a report, you have to know a lot of the things that you want in the report. The reports should be a little user-friendly. Users should be able to draw information from the reports at first glance without having to learn a lot about what you look at in the reports.
Salesforce Essentials does not contain domain-specific solutions.