Capacity Management Specialist Consultant at a consultancy with 1-10 employees
Real User
Top 20
Nov 26, 2025
My experience with pricing, setup cost, and licensing for BMC Helix Operations Management with AIOps is that licensing in some cases can be ambiguous, but broadly speaking, it's slightly on the expensive side, though it's very high value.
BMC solution is cheaper than ServiceNow, our main competitor. So, I'd rate the pricing a seven out of ten, with ten being expensive. The prices are lower than the competition because it's a BMC strategy to get a bigger market share. They're trying to regain some of the market they've lost to ServiceNow in the past.
Learn what your peers think about BMC Helix Operations Management with AIOps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
BMC Helix Operations Management with AIOps enhances monitoring by leveraging AI for proactive insights, issue prediction, and SLA maintenance. Its agentless design offers comprehensive asset visibility and seamless tool integration for rapid issue resolution.
BMC Helix Operations Management with AIOps stands out by automating alerting and actions through AIOps capabilities, which hone infrastructure learning and identify vulnerabilities, providing crucial insights on server stability and...
My experience with pricing, setup cost, and licensing for BMC Helix Operations Management with AIOps is that licensing in some cases can be ambiguous, but broadly speaking, it's slightly on the expensive side, though it's very high value.
The pricing is on the higher end due to the extensive features and delivery quality. However, it is worth the investment.
BMC solution is cheaper than ServiceNow, our main competitor. So, I'd rate the pricing a seven out of ten, with ten being expensive. The prices are lower than the competition because it's a BMC strategy to get a bigger market share. They're trying to regain some of the market they've lost to ServiceNow in the past.