IT Support Engineer at a tech services company with 201-500 employees
Real User
2020-09-09T06:28:54Z
Sep 9, 2020
ManageEngine is always going to be the lowest priced product in the categories they compete in. That is their business model. You are never going to find what they can do for you for cheaper because their business model is to price low. That is their whole shtick.
Help Desk Software offers an efficient way for businesses to manage customer inquiries, improving response times and customer satisfaction. It's a crucial tool for any company aiming to enhance its support services.Help Desk Solutions streamline communication between customers and support teams through ticket management systems. These platforms are designed to consolidate requests from various channels into a single interface, allowing support teams to prioritize and respond effectively. The...
ManageEngine SupportCenter Plus is cheap, around two or three on a scale where ten is the most expensive.
ManageEngine is always going to be the lowest priced product in the categories they compete in. That is their business model. You are never going to find what they can do for you for cheaper because their business model is to price low. That is their whole shtick.
The licensing fees depend on different criteria, including options and sizing.