We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If something needs our attention, we inform the other stakeholders to work on it.
We use this solution to monitor and collect users' data, group policies, manage user sessions and to troubleshoot user login duration and failures. Currently, we also use ControlUp for admissions, to add plans and plain objects and for upgrades.
VP Virtualisation and Citrix Engineer at BlackRock
Real User
2021-12-22T22:44:00Z
Dec 22, 2021
Our primary use case was for our 17,000 Citrix 1912 LTSR and VMWare ESXi stateful VDIs. We're leveraging ControlUp to monitor, report, and carry out basic automated remediations at every level of the stack - from the edge through the Citrix Gateways down to OS level. Ultimately, we needed a tool that had insights into the data and could present it in a way that was easy to digest and allowed us to make it available to all levels of support within our organization. We have since extended this to all 40,000+ Windows devices we operate.
We have nearly 10000 Citrix VDIs on our estate and native tooling cannot provide the high and low level monitoring that we require. We wanted a tool that could not only provide a granular view of our infrastructure but also assist with its administration. We looked at other competitors, however, the power, usability and value of ControlUp made it the obvious choice. Having a central console with granular security makes administration simple and yet powerful. We are able to delegate control to the teams that need access to specific areas and can also create read-only views for non-admins.
Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit with 10,001+ employees
Real User
2021-10-29T13:47:05Z
Oct 29, 2021
The use cases are technically things that can be easily virtualized and offered as a service on a public cloud. For example, we can use some services like software as a service on the public cloud. However, we can't do this with other services, like the legacy system of an IBM mainframe, some old databases, or some applications that we cannot transfer. So the capabilities of the legacy system determine what we can do.
ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.
The ControlUp platform supports:
Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications...
We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If something needs our attention, we inform the other stakeholders to work on it.
We use this solution to monitor and collect users' data, group policies, manage user sessions and to troubleshoot user login duration and failures. Currently, we also use ControlUp for admissions, to add plans and plain objects and for upgrades.
ControlUp is used by us specifically to monitor user sessions, drilling down to that user-specific level to look at metrics on that level.
We are using ControlUp as a monitoring solution.
Our primary use case was for our 17,000 Citrix 1912 LTSR and VMWare ESXi stateful VDIs. We're leveraging ControlUp to monitor, report, and carry out basic automated remediations at every level of the stack - from the edge through the Citrix Gateways down to OS level. Ultimately, we needed a tool that had insights into the data and could present it in a way that was easy to digest and allowed us to make it available to all levels of support within our organization. We have since extended this to all 40,000+ Windows devices we operate.
We have nearly 10000 Citrix VDIs on our estate and native tooling cannot provide the high and low level monitoring that we require. We wanted a tool that could not only provide a granular view of our infrastructure but also assist with its administration. We looked at other competitors, however, the power, usability and value of ControlUp made it the obvious choice. Having a central console with granular security makes administration simple and yet powerful. We are able to delegate control to the teams that need access to specific areas and can also create read-only views for non-admins.
The use cases are technically things that can be easily virtualized and offered as a service on a public cloud. For example, we can use some services like software as a service on the public cloud. However, we can't do this with other services, like the legacy system of an IBM mainframe, some old databases, or some applications that we cannot transfer. So the capabilities of the legacy system determine what we can do.