Software Engineer at a tech services company with 51-200 employees
Reseller
Top 20
Nov 27, 2023
I've used the solution for testing and comprehension, aiming to address our customers' challenges. Additionally, we explored its potential for automating and streamlining documentation production in certain processes. The goal was also to monitor and enhance the automation of specific processes while creating documentation.
Process Mining leverages data-driven insights to analyze and improve business processes, helping organizations increase efficiency and productivity. By using logs and data from IT systems, it uncovers the actual performance of processes and identifies bottlenecks or inefficiencies. Process Mining solutions provide a comprehensive view of how business processes operate in real-time. They gather data from event logs, transforming it into process maps and actionable insights. This technology...
I've used the solution for testing and comprehension, aiming to address our customers' challenges. Additionally, we explored its potential for automating and streamlining documentation production in certain processes. The goal was also to monitor and enhance the automation of specific processes while creating documentation.
Currently, the use cases are around customer service improvement and finance transformation, where different finance processes would need to evolve.