We use HootSuite to manage our social media, including regular posts, advertising campaigns, and responding to messages. The product allows the users to add all the social accounts on a company on one integrated interface. The best feature of the product is that you can create one post, and it can be released on all platforms, with customization as per the platform (such as hashtags, mentions, etc.). Our social team uses the product actively to manage all our social media, and they find the product really useful.
Social CRM blends social media channels with traditional CRM tools, enhancing customer interaction and engagement. It enables businesses to leverage social insights to make data-driven decisions.
Social CRM integrates social data with customer information, providing a comprehensive view of customer interactions across channels. This holistic approach aids businesses in tailoring their communications and marketing strategies to meet customer needs more effectively. Real user insights...
We use HootSuite to manage our social media, including regular posts, advertising campaigns, and responding to messages. The product allows the users to add all the social accounts on a company on one integrated interface. The best feature of the product is that you can create one post, and it can be released on all platforms, with customization as per the platform (such as hashtags, mentions, etc.). Our social team uses the product actively to manage all our social media, and they find the product really useful.