The solution is primarily used for remote access. We have the option of using the cloud version, the on-premise version, or a combination of the two, known as a managed private cloud.
Project manager in business development in cloud environments at INNOVA SISTEMAS
User
2022-09-12T15:11:00Z
Sep 12, 2022
We are an MSP, and we use the product to troubleshoot almost any problem on our customers' Windows, Mac, and Linux computers with a graphical environment from any location. In addition to a more sporadic use, it is also used to connect to customers' smartphones for complex configurations. Another important use is the connection to the servers in an unattended way, allowing to have control of the technicians that can connect, the time that elapses, and doing it securely without having to access by remote desktop. Our company also has Windows and Mac computers and the interoperability is perfect.
We primarily use the product for offering remote technical support to our clients and customers. We are an outsourcing IT company, and we provide services and support to various businesses in our region. We use ISL whenever we have the possibility of connecting to clients remotely. This allows us to be much faster and more flexible in regards to solving any technical issues our clients may have. As ISL works across most operating systems, it allows us to have a single product that covers all areas of our operation.
Langusova 4, 1000 LJubljana at Slovenia Government
User
2022-02-25T08:55:00Z
Feb 25, 2022
I work in the Ministry of Public Administration, Directorate of Informatics, Digital Solutions Development Office as the eGovernment Project Manager and Chief Editor of the National eGovernment Portal. The entire team at the Ministry uses ISL Online to work from home. My colleagues occasionally use a VPN, however, that doesn’t have enough features. ISL Online has much more. Without ISL Online, I would not be able to work from home. I do have my business email on my laptop, but the best way to access our shared servers where we have the eGovernment test environment that I need to access daily is through ISL Online. We do have VPNs and some other programs, yet they do not work for me.
I work for a national broadcasting company with over 2,000 users. There are two primary use cases. One is to support users from around the world who have problems. The other is for unattended remote control of various production servers, which can't be achieved through a typical SSL VPN solution.
I work in a company that develops ERP systems and other business-oriented applications. We are specialized in production planning applications. These applications are quite complex and customers need our help and support a lot. ISL is used for customer support, helping solve specific problems, discussing the future development of applications, and retrieving files from the customer side for bug analysis. We also use ISL to send files, images, and documents to the customer side and for updating our application.
We primarily use the product for supporting our customers remotely. We are an IT company, and when we don't physically go to their offices, we connect with them through ISL.
ISL Online empowers organizations by providing versatile remote support solutions. It connects IT professionals with clients seamlessly, allowing efficient management of servers and business applications across different platforms.ISL Online stands out in the industry by facilitating remote customer support with reliability and security. It enables IT companies to troubleshoot and assist clients by establishing stable connections effortlessly. The software ensures easy file transfers and...
The solution is primarily used for remote access. We have the option of using the cloud version, the on-premise version, or a combination of the two, known as a managed private cloud.
We are an MSP, and we use the product to troubleshoot almost any problem on our customers' Windows, Mac, and Linux computers with a graphical environment from any location. In addition to a more sporadic use, it is also used to connect to customers' smartphones for complex configurations. Another important use is the connection to the servers in an unattended way, allowing to have control of the technicians that can connect, the time that elapses, and doing it securely without having to access by remote desktop. Our company also has Windows and Mac computers and the interoperability is perfect.
We primarily use the product for offering remote technical support to our clients and customers. We are an outsourcing IT company, and we provide services and support to various businesses in our region. We use ISL whenever we have the possibility of connecting to clients remotely. This allows us to be much faster and more flexible in regards to solving any technical issues our clients may have. As ISL works across most operating systems, it allows us to have a single product that covers all areas of our operation.
I work in the Ministry of Public Administration, Directorate of Informatics, Digital Solutions Development Office as the eGovernment Project Manager and Chief Editor of the National eGovernment Portal. The entire team at the Ministry uses ISL Online to work from home. My colleagues occasionally use a VPN, however, that doesn’t have enough features. ISL Online has much more. Without ISL Online, I would not be able to work from home. I do have my business email on my laptop, but the best way to access our shared servers where we have the eGovernment test environment that I need to access daily is through ISL Online. We do have VPNs and some other programs, yet they do not work for me.
I work for a national broadcasting company with over 2,000 users. There are two primary use cases. One is to support users from around the world who have problems. The other is for unattended remote control of various production servers, which can't be achieved through a typical SSL VPN solution.
I work in a company that develops ERP systems and other business-oriented applications. We are specialized in production planning applications. These applications are quite complex and customers need our help and support a lot. ISL is used for customer support, helping solve specific problems, discussing the future development of applications, and retrieving files from the customer side for bug analysis. We also use ISL to send files, images, and documents to the customer side and for updating our application.
We primarily use the product for supporting our customers remotely. We are an IT company, and when we don't physically go to their offices, we connect with them through ISL.