We are working with one of the customers on a tools consolidation project. There are multiple monitoring tools, and I am comparing OpsRamp and SolarWinds to see which one is better to consolidate. There are multiple different products, like seven or eight tools for different monitoring purposes, that just want to have a single platform. We are working on the OpsRamp for many customers. I am using the tool in manufacturing as a line of business, but it is purely for IT purposes.
Implementation Engineer at a computer software company with 201-500 employees
Real User
Top 20
2023-11-29T13:12:00Z
Nov 29, 2023
The primary use cases were inventory management for Azure, integrated with different templates to monitor resource status, CPU, memory, etc. We also used it for Azure Virtual Desktop (AVD) patch management, but Windows Update doesn't support query filtering for AVDs, unlike regular servers. So, to update and track AVDs, we needed software or a tool to automate the process. Initially, things were fine. However for the past two months, there were data discrepancies between OpsRamp and other reports. Support confirmed it was related to Microsoft patch rollouts, with some devices scheduled for later than others. We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices.
This solution provides predictive analysis and interconnection between tools. For example, when there's a database connected to a specific application that's hosted on a particular web server with a particular UI. We can create our own topology map which shows the interconnection between nodes. I'm an implementer and consultant.
Implementation Engineer - DevOps-MSP at ARPATech (Pvt) Ltd
Real User
2022-09-28T16:49:30Z
Sep 28, 2022
We have multiple customers, and we manage their infrastructure on Microsoft Azure, so for monitoring, we use OpsRamp, and we have multiple thresholds applied to multiple customers' resources. We also use OpsRamp for inventory management. We have multiple data centers for multiple customers, and they have their data centers on Microsoft Azure. For example, multiple WebEx and virtual machines running multiple web servers, plus different automation accounts and virtual network gateways are there. Our customers have multiple complex environments, so what we've done is integrate those environments with OpsRamp then we put thresholds on different resources. OpsRamp monitors those resources, and if there are spikes because of 95% CPU utilization or usage, the solution generates the alerts, and those alerts are sent to our data tool. Once we receive the alerts, we escalate those notifications to our customers.
We use OpsRamp to set up a digitalized solution within my organization. We use it for set validations, monitoring automation, noise reduction, operational efficiency, and other similar purposes.
OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.
OpsRamp Features
OpsRamp has many valuable key features....
We are working with one of the customers on a tools consolidation project. There are multiple monitoring tools, and I am comparing OpsRamp and SolarWinds to see which one is better to consolidate. There are multiple different products, like seven or eight tools for different monitoring purposes, that just want to have a single platform. We are working on the OpsRamp for many customers. I am using the tool in manufacturing as a line of business, but it is purely for IT purposes.
The primary use cases were inventory management for Azure, integrated with different templates to monitor resource status, CPU, memory, etc. We also used it for Azure Virtual Desktop (AVD) patch management, but Windows Update doesn't support query filtering for AVDs, unlike regular servers. So, to update and track AVDs, we needed software or a tool to automate the process. Initially, things were fine. However for the past two months, there were data discrepancies between OpsRamp and other reports. Support confirmed it was related to Microsoft patch rollouts, with some devices scheduled for later than others. We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices.
This solution provides predictive analysis and interconnection between tools. For example, when there's a database connected to a specific application that's hosted on a particular web server with a particular UI. We can create our own topology map which shows the interconnection between nodes. I'm an implementer and consultant.
We have multiple customers, and we manage their infrastructure on Microsoft Azure, so for monitoring, we use OpsRamp, and we have multiple thresholds applied to multiple customers' resources. We also use OpsRamp for inventory management. We have multiple data centers for multiple customers, and they have their data centers on Microsoft Azure. For example, multiple WebEx and virtual machines running multiple web servers, plus different automation accounts and virtual network gateways are there. Our customers have multiple complex environments, so what we've done is integrate those environments with OpsRamp then we put thresholds on different resources. OpsRamp monitors those resources, and if there are spikes because of 95% CPU utilization or usage, the solution generates the alerts, and those alerts are sent to our data tool. Once we receive the alerts, we escalate those notifications to our customers.
We mainly use this product for our monitoring activities.
We are using OpsRamp for infrastructure monitoring and site URL availability.
We primarily use it for IT operations management.
We use OpsRamp to set up a digitalized solution within my organization. We use it for set validations, monitoring automation, noise reduction, operational efficiency, and other similar purposes.