President & Primary Consultant at Techception Inc
User
2018-10-16T08:26:00Z
Oct 16, 2018
No issues with the solution, except its services require a business model change. The same small consultants they evolved/grew with are no longer a priority. It's now a sales game, and they are strong-arming the small guys to grow and sell their product. If you don't, then you're left in the cold. This is bad thing for them and my customers prefer the total service that I provide to them. Eventually, my customers will move away from 3CX and move to another trusted adviser who provides more than just a phone system administration.
Virtual Meetings have transformed the way professionals communicate, offering seamless interactions across geographies. As businesses adapt, these platforms provide comprehensive and efficient solutions to connect teams globally.Expanding exponentially over recent years, Virtual Meetings are central to maintaining business continuity and enhancing collaboration. Users report that such platforms offer reliable service and comprehensive tools to support varied communication needs. They cater to...
No issues with the solution, except its services require a business model change. The same small consultants they evolved/grew with are no longer a priority. It's now a sales game, and they are strong-arming the small guys to grow and sell their product. If you don't, then you're left in the cold. This is bad thing for them and my customers prefer the total service that I provide to them. Eventually, my customers will move away from 3CX and move to another trusted adviser who provides more than just a phone system administration.
It needs the option for the CS rep to stop recording when a credit card number is recited by the customer.
It could be better in terms of providing more options for call recording.