President & Primary Consultant at Techception Inc
User
2018-10-16T08:26:00Z
Oct 16, 2018
No issues with the solution, except its services require a business model change. The same small consultants they evolved/grew with are no longer a priority. It's now a sales game, and they are strong-arming the small guys to grow and sell their product. If you don't, then you're left in the cold. This is bad thing for them and my customers prefer the total service that I provide to them. Eventually, my customers will move away from 3CX and move to another trusted adviser who provides more than just a phone system administration.
What are virtual meetings? Virtual meetings are real-time online interactions that make use of integrated audio and video, chat features, screen sharing, webinars, and application sharing.
No issues with the solution, except its services require a business model change. The same small consultants they evolved/grew with are no longer a priority. It's now a sales game, and they are strong-arming the small guys to grow and sell their product. If you don't, then you're left in the cold. This is bad thing for them and my customers prefer the total service that I provide to them. Eventually, my customers will move away from 3CX and move to another trusted adviser who provides more than just a phone system administration.
It needs the option for the CS rep to stop recording when a credit card number is recited by the customer.
It could be better in terms of providing more options for call recording.