What needs improvement with Check Point Antivirus?

More applications should be supported. For example, the ability to detect viruses or scan attachments within applications like Skype or similar applications could be improved.

The platform's malware detection capabilities could be enhanced. There is room for improvement in detecting more sophisticated and emerging threats. Additionally, including AI-driven features that can automatically generate and optimize security policies based on the organization's specific needs and threats would be beneficial.

The antivirus could be improved in terms of the resources it consumes, particularly regarding CPU and memory usage. We've encountered issues with some of our firewalls, leading us to turn off the antivirus feature due to its heavy resource consumption. Enhancing its performance would allow us to run it on smaller models without overburdening the CPU. While it is a valuable security feature, Check Point should ensure that the hardware is properly dimensioned to support the antivirus feature, providing some margin for potential resource demands. The values provided in the specifications should be realistic and adequate to support the feature effectively on the Check Point firewall.

The product should improve its pricing.

Check Point Antivirus' performance could be faster. It needs to include app-based support to upload screenshots of issues. It needs to add timely and regular updates. The dashboards and reporting features need to offer more efficiency.

Check Point Antivirus could be improved by having the gateway automatically run a packet capture on the traffic so that it can be easily uploaded to TAC in the event that there is a false positive or if the traffic is required for further investigation. I have had a few times where something was detected as being a false positive and TAC requested so much information that in all honesty, was not worth my time to collect as the URL being blocked was a simple webpage that, based on my analysis, the IP was previously being used for malicious intent and was now a legitimate business however was still being blocked by the blade.

We have some issues with encryption. The main issue is the red screen of death. Basically, it happened in previous versions of Check Point with encryption. When you install updates, not a specific update, but some Windows updates, the computer gets stuck. And it doesn't start. We were able to contact Check Point, and as a solution, they always say to use the latest version, but we are not happy with that solution. For us, it's not like a solution. Mostly, we work with the latest version. But that doesn't guarantee reliability. It has another issue that we have at Check Point. Check Point has an antivirus with a Sandbox function. When you try to download some files, the sandbox gets confused with the sandblast. And sometimes you have to wait. So, there is room for improvement in terms of updates and with Sandbox and Sandblast. Another area of improvement is support. We faced some issues because of the language barrier. In future releases, I would like to see a nice feature in terms of encryption. When you want to decrypt a drive, it should be a little bit more user-friendly.

As with most antivirus products, the reporting and management could be improved.

The Check Point language for opening and solving cases is English. They could expand languages for Latin America, and it would be easier to solve problems in these areas. Costs are only available through a Check Point partner. The SLA is slow. The solutions provided to address problems and breakdowns are slow.

I am satisfied with the set features due to their competitive performance since we deployed them. Integration with some applications was challenging during the deployment process. The next release can focus more on timely upgrades to enhance computing compatibility. The cost is worth its functionalities and contribution towards the protection of our systems. The software services and functions have met the company's requirements and policies. There are many notifications that keep streaming in when using the antivirus, and that can be improved.

The solution has a mobile monitoring system called WatchTower that you can link to a mobile. It would be great if they could add an antivirus feature so that we can monitor individual TCS activities too. Anyone willing to use this solution can certainly do so. The tool is very easy to use and the approach to security and updates is very good. Implementing policies and rules on-premises is also very user-friendly with the solution. Moreover, we can direct three to four billings together. If one ISP goes down, the second one automatically picks up. People wouldn’t even know that their internet has dropped. This kind of technology with low latency is very advantageous. I would like to see them implement a system that would enable us to do certain things from our mobile like applying policies, opening up and blocking ports, and restricting connection. It is because IT personnel are not always around on the premises. We can instantly do these things from our mobile. They should also consider reducing the price so that more people will go for the solution.

We would like to see the URL filtering functionality improved in this solution, so that we can exclude domains, rather than just single site URL's.

We'd like to see some customized security roll-ups and scans for threat detection. Check Point Antivirus provides limited iOS protection and is unusable with free VPN services, which are required for professionals. Check Point Antivirus' major area of improvement needs to be in the internet connection. Updates need to be made in the system and we need immediate access to the updated to be protected against the latest antivirus against malware and viruses. It does not have compatibility with the Windows XP Firewall, which needs to be fixed.

Everything is just great about the software. That said, a certain reduction in the annual subscription pricing could help many startup organizations like ours. Small, marginal, and medium enterprises could also use a reduced subscription model so as not to pose much burden on budgets. Also, the cybersecurity trend is quite dynamic and changes every now and then. It would be really great if continuous upgrades and orientation and training on upgrades could be proactively arranged and organized by concerned officials from time to time.

There could be more additions to the compatible systems and applications for integration purposes. It doesn't cover some of the applications and operating systems like macOS and SAP cloud products. Another issue I can recall is the fake threat calls and removal of safe applications (assuming them to be viruses and malware), which is sometimes annoying. The overall product features and functions are reliable and have everything covered otherwise and I consider it to be the best antivirus solution.

They could improve across many areas, like bringing in more customization and reducing the cost further. The price can be a restraining factor for many to adopt a new solution and leave an old option behind. More posting of user feedback is requested across all websites and Google so that more traction can be attained. Seeing reviews helps create more confidence with clients and partners. We demand more training orientation and quick upgrades in security parameters and utility features to have better exposure end to end.

An area for improvement in Check Point Antivirus is its price because it's expensive. It would depend on the clients, but sometimes, you'll have clients who don't have many endpoints, so in that case, clients would find the price for Check Point Antivirus to be higher.

Check Point Antivirus could use improvement in some areas, as almost all blades within the security management server are not the same as in gateway management. On the other hand, the solution is expensive, they could improve costs in order to win more customers. There are new tools that generate this protection, so this tool can become old, I would like for it not to be discontinued.

Check Point should always focus on emerging business requirements and should always be working proactively in meeting the requirements of clientele and users in a timely manner. This will ensure more credibility and confidence in customers and helps relationships last longer. High-end wonderful experiences for clientele will result in peer recommendations, which will certainly enhance the customer base for Check Point. Keep improving your business offerings and go for an extension of the trial version for a longer period so that everyone can be benefitted from the same.

I would like to see, in the future, this virus emulation feature deployed to endpoint security where it sends the virus found in sandboxing and emulates the attack, notifying administrators via a portal so that they can find out and learn from the attack that they are having. Another point to consider is the ability to include more learning-type notifications to users when detecting any eventuality or attack on their computers in order to educate them and teach them about this type of incident.

Check Point is one of the best security brands according to the Gartner quadrant. However, it needs improvement in some areas. We would like to see better guides in the future with more concrete examples of the best practices. The support is somewhat complicated. Sometimes they take a long time to solve problems. The language barrier is an issue for Spanish-speaking people. Support hours are generally contrary to the hours of Latin America. They could expand the support more and have more trained and effective technical personnel to help customers.

The next-generation firewall receives an additional layer of security. I don't currently dislike the product in any way. By restricting files based on hash or signature at the perimeter level, any antivirus solution placed on an endpoint works with less effort. The technical support could be improved. Check Point should launch a free online training portal to assist many people in becoming skilled in Check Point services. Also, they should offer some sort of certificate discount promotion.

We'd like the solution to kindly start this service offering on SaaS and PaaS models also. It would help more and more small, marginal and large businesses to come forward and try the solution. Customer attraction and retention are the need of the hour. It is highly advisable to receive more and more genuine feedback from users and publish it on websites as feedback traffic is extremely important to gauge business performance progress. It is advised to have a longish trial period for business users as an extended trial period will help customers to assess their requirements in a better way and will greatly help in their buying decision.

Honestly, one of the most questioned points is the updated Check Point documentation for cloud implementation, all its technologies, or cloud gateways. The support sometimes becomes a bit slow in its response. In addition, they send a lot of documentation instead of attacking the problem with sessions with the client, which generates more time wasted on some occasions with production environments. They need to improve the environments so that they are really safer today with Check Point technology.

There is no real scalability. We'd like to see a friendlier user interface.

I don't really have any real suggestions for this to be improved. The biggest thing would be the ability to update the SMO's and gateways through Gaia instead of always completing it through the command line. As we train new people and have fewer hands that touch these firewalls, having a good understanding of how CLI works and how to install patches and remove patches from gateways using this method is dying. So, being able to do it the same way we do all the other gateways would be excellent.

It may be interesting to improve this solution against zero-day attacks, as they happen very frequently and are clearly a severe threat. On a more practical level, the complaint opening process through technical support could be better, as it must be done through the portal only for now. On a financial level, prices for CP products could be improved. We know for sure that they are all high-quality products, however, sometimes it doesn't justify high prices on some products.

Technical support could be better. When we register a complaint, we need to register it via the portal only, which is atime consuming. When we register the complaint, it says there's a minimum of four hours of turnaround time which is high. It should be a minimum of 60 minutes. The GUI of Harmony is very slow to upload. I'm not sure if it is due to the internet, but still, at times, we found that when we click on any tab, it takes a minimum of five seconds to get it open. All other things are okay from our end. One feature we want to add is an EDR/XDR into this antivirus module.

It is very difficult to get ahead of what's coming in terms of new threats, however, I think that Check Point Antivirus must improve against zero-day attacks. Today, next-gen approaches extend signature-based detection with behavioral detection, machine learning, sandboxing, and other techniques that are optimized to address threats such as malicious URLs, browser hijackers, advanced persistent threats, and phishing exploits. However, zero-day attacks keep happening quite frequently.

Sometimes the antivirus updates fail. We don't understand why because sometimes it fails but the next time you try it goes well and the firewall always has access to the internet. We don't understand why it sometimes fails.

I think that the pricing for the Check Point products should be reconsidered, as we found it to be quite expensive to purchase and to maintain. Maintenance requires that the licenses and the support services be prolonged regularly. Alternatively, they should create some additional bundles of the software blades with significant discounts in addition to the current Next Generation Threat Prevention & SandBlast (NGTX) and Next Generation Threat Prevention (NGTP) offers. We also had several support cases opened for software issues, but none of them were connected with the Check Point Antivirus software blade.

The pricing can be improved. The interface could be more user-friendly. The initial setup and configuration should be simplified.

I think this product is made by the market leaders. They have pretty much everything you can ask for as far as features are concerned. The pricing is high and I think it could be more competitive if it was lower. They might resolve that difference by offering even more features. Another feature I'd like to see is a different way to handle load balancing on the firewall. Sometimes when you are using a firewall, you need another layer to properly balance your traffic. Right now that means adding more equipment, which is expensive. If Check Point could offer another option for a different way of doing load balancing, that would be a cost-savings for the client. Another option might be offering data fusion. Sometimes you can combine the data stream. If you can and you do, you will have one stream instead of having multiple streams. That is also very cost-saving when you can fuse the data.