They could improve the product's integration with Teams for seamless collaboration and enhanced administrative functionalities to reduce manual tasks. Full integration with Teams and enhancements in administrative capabilities are key features that would be beneficial for future releases.
Dynamics 365 Sales is very effective. I've been using it for two years now to track my sales targets, and the operation runs smoothly. It's straightforward to understand the needs and opportunities. However, having more dashboards and customizable templates, specifically tailored for sales in Dynamics 365, would enhance its usability even further. Being able to create custom dashboards would be particularly beneficial.
Sales Manager Hybrid Cloud & Security at Silta
Real User
Top 10
2023-09-13T13:38:26Z
Sep 13, 2023
I found it significantly complex and not user-friendly. Providing improvements such as better integration with Outlook or email systems to avoid manual copying of text would be beneficial, as well as adding dictation functionality and leveraging AI tools like ChatGPT for different tasks.
Dynamics 365 Sales empowers teams with capabilities in lead management, scheduling, and workflow organization. Its Office 365 integration and comprehensive ERP features enhance productivity and control.Dynamics 365 Sales offers powerful tools for managing leads and customer interactions. Its integration with third-party apps and REST APIs simplifies workflows, providing comprehensive visibility and reliable performance. Teams benefit from its robust documentation and Power Platform...
I have not noticed anything that I would recommend for improvement so far.
They could improve the product's integration with Teams for seamless collaboration and enhanced administrative functionalities to reduce manual tasks. Full integration with Teams and enhancements in administrative capabilities are key features that would be beneficial for future releases.
Dynamics 365 Sales is very effective. I've been using it for two years now to track my sales targets, and the operation runs smoothly. It's straightforward to understand the needs and opportunities. However, having more dashboards and customizable templates, specifically tailored for sales in Dynamics 365, would enhance its usability even further. Being able to create custom dashboards would be particularly beneficial.
The product's pricing needs improvement.
The solution’s stability could be improved.
The pricing must be improved.
There's room for improvement in the pricing models.
I found it significantly complex and not user-friendly. Providing improvements such as better integration with Outlook or email systems to avoid manual copying of text would be beneficial, as well as adding dictation functionality and leveraging AI tools like ChatGPT for different tasks.