Chief Information Officer at Future Generations Computers LLC
Real User
Top 5
2024-01-12T13:46:40Z
Jan 12, 2024
The product does not have technical partners in the Middle East. It only has sales partners. I do not like the sales partners in UAE. They did not support me when I needed help with security. The vendor must provide a subscription-based model. Now, they have a prepaid model. Our clients and partners like subscriptions. Subscriptions let us use and then pay. Currently, we pay and then use.
Chief Information Officer at Future Generations Computers LLC
Real User
Top 5
2023-09-05T14:17:03Z
Sep 5, 2023
There could be a dedicated security partner with essential knowledge. At the moment, we do not get enough support from the distributors. Additionally, they should include more integration options in the product.
Resource consumption is suboptimal and could be improved. Computers and mobile devices are impacted every time WithSecure Endpoint is active, as it consumes memory and CPU time, which is not ideal for protection.
Senior IT Support at a hospitality company with 51-200 employees
Real User
2021-09-29T11:08:00Z
Sep 29, 2021
Sometimes, F-Secure doesn't always work as well as we'd like when we're using the console to push out an update to individual machines, like, for instance, an update to Google Chrome. For some updates to take effect, we have to get the user to restart the machine to finish the installation. So based on the information we get on the dashboard, we can't tell if it's successfully pushing all the updates out, like just the smaller and medium-threat ones. So this is one area we'd like to see F-Secure improve. But the biggest one for us is patch management because this has been our top priority when looking at alternatives. Every solution needs to have patch management, if that's possible. It would cut costs on our side if that feature were included, so we don't need to pay for two separate pieces of software.
I can't speak to what could be added in terms of features, they are always changing and adapting to new realities. The program and cloud service management is in English. It's not a problem for me, however, it might be for users who don't speak English or use it regularly. It would be ideal if they could offer discounted pricing to schools.
Learn what your peers think about WithSecure Elements Endpoint Protection. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
WithSecure (formerly F-Secure) Elements Endpoint Protection is cloud-native, AI-powered endpoint protection that you can deploy instantly from your browser and manage easily from a single console. It integrates across all your endpoints, keeping your organization fenced in from attacks.
WithSecure Elements Endpoint Protection is a module of the Elements cyber security platform. The cloud-based platform provides effective protection against ransomware and advanced attacks. Elements brings...
The product does not have technical partners in the Middle East. It only has sales partners. I do not like the sales partners in UAE. They did not support me when I needed help with security. The vendor must provide a subscription-based model. Now, they have a prepaid model. Our clients and partners like subscriptions. Subscriptions let us use and then pay. Currently, we pay and then use.
There could be a dedicated security partner with essential knowledge. At the moment, we do not get enough support from the distributors. Additionally, they should include more integration options in the product.
Resource consumption is suboptimal and could be improved. Computers and mobile devices are impacted every time WithSecure Endpoint is active, as it consumes memory and CPU time, which is not ideal for protection.
Sometimes, F-Secure doesn't always work as well as we'd like when we're using the console to push out an update to individual machines, like, for instance, an update to Google Chrome. For some updates to take effect, we have to get the user to restart the machine to finish the installation. So based on the information we get on the dashboard, we can't tell if it's successfully pushing all the updates out, like just the smaller and medium-threat ones. So this is one area we'd like to see F-Secure improve. But the biggest one for us is patch management because this has been our top priority when looking at alternatives. Every solution needs to have patch management, if that's possible. It would cut costs on our side if that feature were included, so we don't need to pay for two separate pieces of software.
I can't speak to what could be added in terms of features, they are always changing and adapting to new realities. The program and cloud service management is in English. It's not a problem for me, however, it might be for users who don't speak English or use it regularly. It would be ideal if they could offer discounted pricing to schools.