WithSecure Elements Endpoint Protection Reviews

We have a lot of remote workers, so it's just a matter of installing the client on employees' machines and then pushing out critical security updates to our users when necessary. Everyone in the company uses it. We're a cruise company with about 170 employees in the usual departments, like accounts, IT, product sales, designers, and finance. We've got a couple of Mac users in the business as well, but it's mostly Windows users.

We use Endpoint Protection every day constantly to monitor alerts as well as to ensure all the user machines and security definitions are up-to-date.  For patch management, we use Syxsense. It's a different software that we run that alongside F-Secure. So this is a reason we're looking at something else that packages these features all together. 

F-Secure is useful for keeping user machines up-to-date by pushing out security and critical updates. As long as all the security updates are rolled out and the antivirus definitions are up-to-date, it's good. 

We need a reliable and local provider to handle all these data breaches. For example, WithSecure EPP EDR is better at detecting zero-day vulnerabilities, but it is more expensive. Normally, we provide mobile, desktop, laptop, and server protection, as well as data breach evaluations for our customers to assess their environmental performance.

The company is originally from Finland. From what we have seen, WithSecure provides the best protection for our customers.

We use the product for detecting network vulnerabilities and for software update purposes.

There could be a dedicated security partner with essential knowledge. At the moment, we do not get enough support from the distributors. Additionally, they should include more integration options in the product.

Our clients are happy with the product. The notifications and patch management features are valuable. The interface is fine.

The product does not have technical partners in the Middle East. It only has sales partners. I do not like the sales partners in UAE. They did not support me when I needed help with security.

The vendor must provide a subscription-based model. Now, they have a prepaid model. Our clients and partners like subscriptions. Subscriptions let us use and then pay. Currently, we pay and then use.

The most valuable features of WithSecure Elements Endpoint Protection are the clear useful portal and overall company protection.

The solution could improve by having more real-time responses. For example, when a license gets removed from a computer it does not update the records of the change. Additionally, when I installed Microsoft Windows Defender I was not able to send licenses through email to our tenants. The integration with other solutions could improve.

If we try and implement third-party vendors with the solution we can experience issues, such as Microsoft Office 365. It will limit certain emails from being received or sent. There can be compatibility issues.

I work at a security solutions provider, so I have direct experience with different cases. One of which is the fact that we have an assertiveness - in terms of positive detections - in a very high percentage, and it's very close compared to other manufacturers of endpoint security solutions. 

The Elements suite (EPP + EDR) brought (in addition to interoperability) uniformity to the environment, giving us the security of knowing that, what the endpoint, at the edge, does not "know how" to deal with immediately, the EDR will respond promptly, since the EPP is working together, sending its logs to feed the intelligence of the EDR in making assertive decisions.

We primarily use the solution for central management. If there is some accident or a computer virus administrator can't be notified directly, the manager can update the different third-party software.  

We need to check all emails so that we can protect ourselves from scams and anti-malware inside emails. We also need protection in our outgoing emails - so that we do not send something bad to other companies. The reputation of our company is very important. We wouldn't want to be responsible for an incident like that. This solution allows us to protect ourselves from both incoming and outgoing malicious content.