The pricing is an area for improvement in IBM Watson Discovery because the customer initially used the free version. Still, when he needed more questions and documents, he had to move to a different version, which was paid and cost $500 per month. That change in pricing made my company lose many customers.
Research at a university with 1,001-5,000 employees
Real User
2022-08-02T19:13:52Z
Aug 2, 2022
IBM Watson Discovery has moved to a newer version and it is very difficult to train the newer version. It's harder to train than the previous one. They do provide training but it is still a work in progress.
Research at a university with 1,001-5,000 employees
Real User
2020-11-16T22:40:03Z
Nov 16, 2020
There are probably other chatbots out there that were built for specific use cases and are easier to deploy than this. Having said that, Watson is way more flexible. While it may require a greater amount of effort, it is not substantially more than some of the other ones that are kind of prebuilt for a specific use case. It would be good to have more prebuilt and specific use cases and specific business models. It can have better phone integration, even though I think that it is actually becoming less of an issue. Most people are online nowadays.
Indexing and search tools require several key features in order to be considered a quality option for purchase. The PeerSpot community discussed some the aspects that they considered most important: the speed and frequency of indexing rated high on the list, as did customization of the tool's features (specifically overhead customization). Additionally the breadth and depth of indexing that it is capable of doing will tell a lot about an indexing/search tool. Other features mentioned include...
The pricing is an area for improvement in IBM Watson Discovery because the customer initially used the free version. Still, when he needed more questions and documents, he had to move to a different version, which was paid and cost $500 per month. That change in pricing made my company lose many customers.
IBM Watson Discovery has moved to a newer version and it is very difficult to train the newer version. It's harder to train than the previous one. They do provide training but it is still a work in progress.
It needs a lot of memory. Our index is very big. It is around 100 gigabytes. So, we need more than 100 gigabytes of memory to use Watson.
There are probably other chatbots out there that were built for specific use cases and are easier to deploy than this. Having said that, Watson is way more flexible. While it may require a greater amount of effort, it is not substantially more than some of the other ones that are kind of prebuilt for a specific use case. It would be good to have more prebuilt and specific use cases and specific business models. It can have better phone integration, even though I think that it is actually becoming less of an issue. Most people are online nowadays.